Life Insurance Corporation of India [LIC] Complaints & Reviews

Resp. Sir
I`m a agent of lic branch barnala. Agency code is 00460-16w. My agent portal site not open, i try it many times to open. But site not open. What is the problem in the agent portal site. Please resolve it as soon as possible. I also open it from site —
https://customer.onlinelic.in/LICEPS/Login/begin.do?agent

Thanks

Gurcharan dass talwar
Agent lic branch barnala
Chairman club member

Sir,
With reference to the subject above, i want to kindly ask for your help as i have made a mistake in giving my email address during sign up which leads to not receiving verification emails and also emails about lic receipts. I have not received any receipts till now because of the mistake in the email address.
For your kind cooperation, i will be forever grateful.
Thank you.

After the recent change on lic portal, my gender is updated as male instead of female, due to which i am unable to add my other policies due to gender mismatch - i have already got a letter from lic that gender change is rectified on my main policy, but seems like the portal is not updated - how do i resolve this? It's pending since october month.

Please assist
Kanchan shrimali

Dear sir,
I shyam godkar, my policy no is[protected], email id was [protected]@gmail.com. I not able to login in my user id godkarshyam and aslo not able to reset password. So kindly help me to set new password.
While i go to window of forgot password and put every info right.
But when i click process its not going further. And not able to change password

Thanking you,

Dear sir i have my daughter's user id fayiza. Khanam on customer login portal. My daughter's policy no is[protected]. And i am responsible to deposit all my children's policies. Now
I want to deposit it. But lic now has changed its customer login portal. New portal is not accepting it. While i am sure my user id and password both are correct. Not only that, it's showing other errors also such as policy no is not correct, user id is not correct, password is not correct and so. Also they are not allowing to create a new user id nor they are allowing to include the policy in my user id.

I have a policy which was done earlier.
That was done by my parents.
My gender is marked as "male" in the lic policy which is supposed to be "female".

So i am not able to add this policy in lic portal.
Is there a way where i can change my gender to "female"?

Can you please help me in changing my gender to "female"?

Please do the needful.

Regards,
Amrith

Dear sir i have 4 no. Lic policies.in previous portal all policies shown but when i go with new portal only one policy[protected] shown with wrong gender (Femail) and other policies are not shown, and i am unable to pay my premium through on line, also i am unable to link my aadhar and pan no. With my policy. As per gov. It is mandatory to link aadhar and pan with policy on or before 31st march 2018

I under sing create life insurance corporation of india [lic] user id & password long time ago. Unfortunately i forgot my user id & password. I repeatedly request for new user id & password to "[protected]@licindia.com", but not get any reply.

My policy no.[protected].

My email id :[protected]@gmail.com

Please allow me to create new user id and password or mail me new user id & password.

Thanks & regards
Arindam bhattacharjee

Im unable to login into my lic account through the new portal. The new portal says you can use old login details for first time login but upon logging in, the message returned is 'no user registered'.

This is very inconvenient s im unable to pay my premium as well as link my aadhar card. Im abroad and i get no responses from [protected]@licindia.com

Hi lic,
I am writing this mail with sheer frustration and disappointment
Firstly i have spoke to agent and told him to give a policy so that i can show it for 80c exemption. So agent told me and guided the i can show the policy premium paid as a tax exeeption and sold the policy to me and he mentioned in the policy as sum assured very less as rs 130000 and i have paid a premium amount as rs 1 lakh.
He totally misguided that i can show the premium paid amount as a tax exemption and sold. He is not having a knowledge of tax exemptions
Actually in tax exemption they will take 10% on the sum assured and in my case it is coming only rs 13000.
If this is the information available, how come an agent doesnt know the information - is this is the training lic giving to the agents and asking them to sell the policies.
I have got frustrated with this, now it is useless for me paying rs 1 lakh and i am not able to show in tax exemption

I want to escalate to the higher level - how agents are giving a policy even without knowing the basic information.

Polic details :[protected]
Branch : warangal

My policy no[protected] from agency code 0024519p which is the plan 14 endowment plan.
When in a accident i lost my left eye vision and fructure in hand, leg, nose and chick. I am in a disabled condition. When i go in lic office they refuge me to give any claim for that id. But in first policy it show minimum 20000/ claim in 10 (1) as i show in attached file.
[protected]

My name is prabhadevi, i am unable to login to lic portal. I just need the yearly statement of my premium paid to submit for it.

When i try to login it says try to login using registered mobile or old portal. Since am abroad i even tried to reset password but still facing issues i get otp only after 2 hrs.

I need my paid policy statement urgently to submit for it. Please help.

Dear sir/madam,

I am not received any receipt for paid polices. Kindly send receipt for paid premium.

Details as follows.

1. Policy no:[protected]
Amount: rs. 1060
Paid on: 02/06/2017

2. Policy no:[protected]
Amount: rs. 1637
Paid on: 02/06/2017

3. Policy no:[protected]
Amount: rs. 2605
Paid on: 02/06/2017

4. Policy no:[protected]
Amount: rs. 1373
Paid on: 02/06/2017

I am unable to login to lic portal. Once i enter all details and click on submit it shows error message "your entry does not match with our records, please check the data entered. Kindly use user id of old portal if it is your first login to new portal; login through email or mobile permitted only for subsequent logins." i tried with my mobile number and email also. But still shows same error. I sent to support portal as well but no response from them.

I have 3 lic policies "[protected]", "[protected]" and "[protected]" and i am a registered user to lic online customer portal. My employer is cognizant technology solutions. But when i am going to link my policies to my employer in https://customer.onlinelic.in/LIC_Corporate.html page, one error message is coming which is "it seems that you have not yet registered yourself in our customer portal." though i have already registered in the same portal. Please suggest.

Sir, I (Ran Singh) have paid lic premium for policy no[protected] dated[protected], rs. 5506/- through www.Licindia.in, i got the confirmation message after one day i.e[protected] but i do not recived any recipt till date and time. Rs 5506/- debited from my account on same date i.e[protected].My email id is [protected]@gmail.com. Pls do the needful.

I am requesting your support for my query of below. Please respond to me asap via email. This is my 7th time i am trying to connect you with the same concern.
I am writing this for my wife mrs. Muhsina c, who is holding two policies (Jeevan mitra - triple cover endowment plan (Plan-133) and the endowment assurance policy (Plan-14). She is a registered user and is paying her premium for both of the abovementioned policies online since more than two years. After lic migrated completely to the new portal, she is not able to pay the premium online as the ‘check and pay’ tab is not active. We tried to use the old portal and one time we were successful to use it and now the old portal is disappeared forever. So could you please check why this is happening and also please make necessary arrangements to help us to pay the premium online.
Thanking you in advance and kind regards
Abdul salam thelakkadan (For muhsina c)

Lic india developed new portal i'm a registered user of old portal. Portal says login by using old user id. After loging by old user id says that data entered by me not matching with our records. Even though entering correct data. Secondly data submitted to lic for linking such as email id and mobile no. Not updated by service branch since last 15 days how customers can login through new portal and pay the premium resolve the issue

I have repaid loan against following surrendered policies to lic long back but not yet received my original bond, in spite of repeated mail communication to individual branch :

Policy no. Policy holder loan amount loan repayment date

[protected] anju sharma rs.51, 500/- 27/july 2011

[protected] anju sharma rs.54, 000/- 03/oct'2013
[protected] anju sharma rs. 33, 000/- 03/oct'2013
[protected] k. K sharma rs.27, 750/- 03/oct'2013
[protected] k. K. Sharma rs.33, 000/- 03/oct'2013

[protected] anju sharma kindly check your records

Pls note, loss of any original bond would be responsibility of lic india.

Rgds

I am not able to enroll my policy for my employer (Cognizant) on your website. Kindly help me to resolve this issue.
I have created account on the customer portal but whenever i try to enroll my policy for employer there is error message that you are not registered with lic customer portal.
Whereas i have already created my account on customer portal.

I have tried online phone numbers for customer complaints but none of them is working.