Lifecell International Complaints & Reviews

Its been more than a month, since we have made our annual Payment. But nobody in LifeCell is confirming the payment. We have send more than 10 emails, giving them the cheque details, the Blue Dart Courier Proof of Delivery to their Chennai office. We have made numerous calls, most of which they don't answer, and of the ones that they do pick up, we end up, still lodging a complaint, which we don't receive any response or solution about. We...

I have used online payment portal of registered customer for payment of life insurance premium payment against policy no.[protected] and policy no.[protected] for RS.1895.82 and 2433 respectively, accordingly an amount of RS.4328.72 has been paid through internat banking with transaction no.202202282810694868151GANCEPU24 DATED 28/02/2022, but receipts of acknowledgment have not received till today, as such kindly take necessary steps for early...

Even after raising incident ticket, bill not received for RTPCR done on 17th Jan.
Find detail below

Invoice No / Date:[protected] / 17-Jan-2022 23:46
CRM :[protected]

Request ID:BB[protected]...

Dear lifecell team,

We have taken a lifetime plan for preservation of our baby's stemcell by one of your representative ( priya soni, RE Ghaziabad) .
CRM No:[protected]
She offered us the lifetime plan at a cost of Rs.47, 990/- ( Refer below mail by priya soni) in the name of registration charges, collection charges and storage charges. During registration we paid a sum of Rs.5500/- and after fifteen days,...

I subscribed to Lifecell in 2019 and paid Rs 20k+ which was for the initial process. Rest was rs 30000.
We were told that we need to pay the rest of the amount next year but due to Corona we had some issues so could not pay at that time.

We are continuously communicating for the same but the new amount to be paid is different from the amount we were settled at the time of registration.

Mr. Sudhir is the...

As you people said it will be resolved by 5th November, still the issue has not been resolved since it's already about to be 9th Nov. Is it that much difficult for your organization!!! to just deliver baby stroller as your team members promised... By having hope in your organization as we preserved our baby cord...now we lose hopes even about preservation .!!! Below is the concerned issue.

Here is the CRM no:[protected]......

I was offered a LuvLap Baby stroller at the time of availing services from Lifecell. More than a year has passed and I still have not received it. Even after repeatedly sending mails to the customer service, there has been no response from the company or it’s executives. I have sent sufficient proof that I was offered the stroller and yet they have failed to acknowledge it. Terribly disappointed with the services of LifeCell....

CRM no:[protected]... It's not only the matter of baby stroller ...if you people are not able to deliver the stroller even after seven months means and now we are thinking how do you people preserve our baby cord... !!!
It's a matter of trust about your organization.....

Here is the CRM no:[protected]... for the below concerned issue.. It's not only the matter of baby stroller ...if you people are not able to deliver the stroller even after seven months, since we Registered in the month of March 2021, means now we are thinking how you people preserve our baby cord... !!!
It's matter of trust about your organization .....

As per the data asked from your side here is the CRM no. [protected]
Below is the issue ...

We are very disappointed with the services of LifeCell. We registered with LifeCell in March, they told us that we would get a baby Stroller . But even after lapse of more than 7 months Stroller are still not delivered. The executives call/message you several times when they have to sell the package but when you are following...

We are very disappointed with the services of LifeCell. We registered with LifeCell in March, they told us that we would get a baby Stroller . But even after lapse of more than 7 months Stroller are still not delivered. The executives call/message you several times when they have to sell the package but when you are following up for your entitlements which are part of contract they don't reply/answer. It raises doubt about the reliability...

As per your employee Mr Kriti's commitment we suppose to receive a baby nest after delivery but it's been now 1 and 1/2 month no updates from your team . Regarding this Mr Abakash and Kriti was in touch with me but no-one responding to this issue. Kindly check and arrange the product as committed. CRM no[protected] ....

I made worst mistake of life in storing my babies stemcells with life cell with CRM No. 92600018 and[protected]. Their accounts department is the worst along with the customer care. In Sept'2019, they raised an invoice of Rs. 2500/- as due from my end which I paid. As already have had bad experience in past, I requested for no dues, which was give by the company on Oct'2019. In 2020, they suddenly come up with 1000/- due from year 2019...

Hi Team,

I have been enrolled in Lifecell with help of Arijit and Shouvik. They are copied in the mail.
After the initial payment(Rs 20, 990), I have chased them more than 15 times for past more than 6 month to enable my pending
pending payment(It was agreed to be EMI in credit card like the first payment). But I am sorry to say that I have got only false commitment from them regarding this.
I would also...

I want billing details......

I informed to your life cell agent at time of delivery he did not came to hospital delivery happened sample not collected because of this reason I am cancel my registration they did not refund total amount in this part where you see my fault agent response is not proper.thus why sample missed why you people deduct my money I don't understand...

Hi,
I am facing plan upgrade issue @Lifecell.

I am from Faridabad.In July 2020, I have taken the plan form their sales representative manoj.he offered me the plan for 75 years. plan payment break-up as mentioned below -

1- For 1st year - Rs. 21000/- needs to be paid - which I have already paid.

2- On the first birthday of a child means after 1 year completes - Rs. 30000/- for next 75 years...

I have my stemcell banked with them since 2007. I have been making annual payments every year.

This year renewal I wanted to pay. But I am unable to login to the site. Multiple emails to their Customer Service with no response.

Even a payment related mail, they are not responding....

I have paid my due amount by 24-Jul-2021 and i got a confirmation email with order number. i got so many calls for lifetime payment and i denied.

my account is suspended state now and i already opened ticket on 06-Aug-2021 to fix it. it's been 3 weeks since i paid my due amount and a week since i opened ticket EM[protected].

is this way lifecell works? i keep calling customercare and they say wait for 24 hours....

I am approaching my due date, I calling for my kit but my representative is not answering my call I am worried about this......