Lifecell International Complaints & Reviews

We were given a quotation during sales of lifecell contract by the sales executive basis which we had taken the policy. Now during the 2nd year renewal as per contract we opted for lifetime extension i. E. 75 years and told them that during sales these discounts in amount were promised. They told us to send the mail copy of the quotation after which they agreed on the amount promised and send us the payment link. After we made the payment,...

After paying the annual fee for about 17 years (Rs 3, 500 / annum), Lifecell suddenly came out and started asking for additional money to continue preserve the blood for lifetime. which was never discussed or agreed. On asking for clarification, there was no clear response from lifecell customer care. Theire responses were vague. Since June 2018 we have been asking for clarification and there was no clear response. There were 10-15 emails...

Life cell team, i'm neha nagar from khargarh, my due date is in july and i'm getting my check ups done in motherhood khargarh. This is to inform you that we have enrolled for stem cell storage in the month of april, and still not received a proper invoice for that which my husband already informed to your representative. Neither we have received the gifts which were promised to be given after 15 days of enrollment. It's such a big company...

My brother's baby name is samarth arora who is born on 05/03/2019. We have started a policy to preserved the stem cell. The invoice date is 28/02/2019 as against crm no[protected] and the address is wz-h66, street no 5, sant nagr ext, tilak nagar, delhi-110018. What is this. I dont want to continue kindly refund me payment. Once i have contacted your reply is shocking....

Hello team life cell,

I have subscribed for the life cell during jan, 19 and have received gift voucher for life impressions. It turned out well but for second gift voucher, the team has sent me expired resin powder when didn't turn into mold at all despite waiting for more than 15 minutes.

I would be glad i[censored] send me resin powder to make my baby's life impressions.

Regards,
Prathibha...

I am haripriya. I have referred two of my friends to lifecell and as per their promotions, i should receive a referral benefit of rs.4000. Ticket have been raised for the same (Csms190123lqn). It's been more than two months. Despite sending multiple mails and calling continuously, there is no progress from their side. It's a fradulent case of false advertising. Please solve this issue and settle my amount....

Dear team,

It is disheartening to see such a ugly response from a reputed company like lifecell. I have met 3 different sales guys from lifecell, and all three of them offered three different pricing. One of my friend referred lifecell to me and after getting this kind o[censored]nprofessional behavior and price discrimination i am not all happy.

My friend took this membership 7 months back @ 50000 and now your circle...

Just made the payment 2 days ago and already regretting my decision. Shady marketing to lure customers seems to be the usp here. Prices on the website are completely different from what is offered to customers. They make themselves look good by offering useless vouchers that you will end up using only after paying even more than the actual product value if you choose to avail the vouchers. Unfortunately it will be too late by then as you...

Dear Sir/Madam,
I had a lifecell membership which I took it in feb time for my baby who was due in feb end 2019 for umbilical cord preservation. At the time of enrolling, they told me that I just need to inform them whenever I am leaving the house and rest will be there work. I did call Mr Ajay and he did come the same time as me but then after 15 min stay he decided to leave and I told him to inform a doctor or nurse before he leaves,...

Myself pratik shastri, (Crm[protected]
I have referred one of my friend to lifecell, then i have received a mail from lifecell that i have received referal benefit of 2000 rupees on 18th jan’19. As per their mail, i have given my bank details to them but they haven’t provided me the referal benefit. After another mail conversation i have given them my cancelled cheque details also and constantly following up them since two...

I had conceived two twins in the month of august (30.8.12). I had my parental screening test done on 5.12.18. Then further i went with nipd test done on 6.12.18.
My parental screening showed a down syndrome. And after i received my nipd it showed one (Vanished twin) with negative aneuploidies. When i complained they told me they will check and update. Then on 26.12.18 i got a call from dr. Indrajit mahapatra regarding the re-samplimg...

We have taken umbilical cord related plan with lifecell international & they have not provided any document even after follow up for 6 months. Now they want to take sample of little baby again & want 2ml blood. My concern is : because of your bad service & negligence why my baby should suffer again to provide you blood sample. Now we have no other choice to give sample again if we need that proper legal document for umbilical cord.
br...

I have used lifecell twice before and have had really good experiences. However my third time was horrible... First of all when i got my labour pains at 5 in the morning and called the representative (Jagadish) who was supposed to collect the sample, he informed me that he is in his hometown and would not be able to come! Then i contacted the local representative (Ravi) and he too happened to be in his home town... He said he would arrange...

Life cell charged me 30k for life time preservation of my new born baby (2).
But, for my baby1 (Order # [protected]) you are asking for 40k for the same life time preservation. I had multiple discussions with lifecell customer care team to change the charges of baby1 to 30k. But, they are not doing and not giving proper reason for why there is a difference in charges for my baby 1 and baby2.

I want to pay the same charges...

Respected sir,

This is with respect to the agreement we have done against the crm[protected].
The product which you have sold me is purely on the basis of lie. Your sales representative mr. Shivarj and mr. Santoshkumar have either lied or not informed me completely about the clauses in agreement. This is serious, since in my family and friends there are already 6 people who are already a customer of lifecell and...

Hi,

I am complaining about ticket no. Csms181111q2y which is not getting resolved since 2months. I am following up twice a week for my referral benefit. Please help me for getting my referral benefit. I have given referral to lifecell for which i must receive referral benefit for which i am following up since 2months.

Regards
Hemant lomus
[protected]...

Hello team,

I have taken the services of the lifecell (Crm #[protected]For my new born baby recently born on 14th november 2018 and want to share feedback for the same.

It s sorry to say but your marketing team based in gurgaon is disastrous. I was contacted by miss arti when i visited the artemis hospital for the regular checkup of my wife.

At the time of starting miss aarti and her boss...

Hi i would like to bring it to the notice that i live in toronto and i was stored my sons cord blood with life cell. I was being quoted the cost for inr 80k which i paid last month october 18th. Till now they haven't provided the itemized bill which i wanted to claim using my insurance health spending account. I dealt with somebody named saranya and she wasn't very responsive once the money was paid. Till now i contacted her by email and...

Hi,

My crm no. Is[protected].
Your executive promised me package amount for 21 yrs plan as 47 k rs.
(Including storage + sample collection etc).

She asked me to pay intial amount as rs. 20, 990/- and rest of the amount i need to pay in 1 year since birth of my child.

I paid intial amount and got the collection done. But, futher when i contacted for remaining amount they are asking...

Crm no :[protected]
We had registered for lifetime services with lifecell, the person who was in touch was supposed to come to collect initial cheque and my consent signature for registering with the services. I made the initial payment online and rest amount was to be collected as cheque and my consent signature but no one turned up even after following several times which was confirmed at 38000/-
Before enrolling we were...