Lifecell International Complaints & Reviews

Lifecell International — Cord tissue / Stem cell contamination

I have opted for Cord tissue and cord blood for my kid in lifecell.
Lifecell people came and collected sample from Global heart hospital, Vashali nagar. Jaipur on 11 march, 2016. I got final preservation letter from lifecell for cord blood and tissue.

In august 2016, I have received a mail from Lifecell my kids cord tissue got contaminated...

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Address: Chennai, Tamil Nadu, 842002

Website: www.lifecell.in

Hello,
My CRM No is[protected], I registered for the baby shield program a month ago and was given ur paramedic team no but after contacting them they say they are unaware of how to conduct this screening and cannot do it.

After that I contacted ur support team numerous time via ph n email, to refund my amount as u r unable to collect the sample but still no response from your side. Plz refund my money now.
br...

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Address: Bangalore, Karnataka, 600017

Website: www.lifecell.in

I have opted for Cord tissue and cord blood for my kid in lifecell.
Lifecell people came and collected sample from Cloudnine Bangalore Jayanagar branch on 23rd June, 2016. I got final preservation letter from lifecell for cord blood and tissue.

In Septemeber 2016, I have received a mail from Lifecell my kids cord tissue got contaminated. I suspect the problem is with Lifecell, they have not treated the life saving...

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Address: Nagpur, Maharashtra, 440010

Website: www.lifecell.in

I registered for life cell. At the time of operation my doc told me that the cord is very small and it won't be having sufficient cells ti store. after two days of my operation, I tried to contact the life cell person who gave me the product. but could not reach her. because of poor health, I could not do much. Then i got a letter from life cell that the cells in the cord does not have standard cells to store. I sent the consent letter...

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Address: Mumbai City, Maharashtra, 400057

Website: lifecell.in

Please do not believe the false marketing gimmicks by Life cell. They commit a lot of false promises to seal the deal and once the samples are collected, they care a damn about you and often accuse you of wrong understanding their offers. In my case I was promised free baby blood and urine test to detect disorders, once the collection was done, they went back on their commitments and asked for additional money to do the same. During this...

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Address: Agra, Uttar Pradesh, 282010

Website: Life cell

Im from agra called life cell representative (mr prashant jain)but his service is not good...he didnt satisified me at all.after 2 or 3 call, he came gave me presentation but didnt solve my query also he said tht aggrement papers and cd is delivered in my address but he didnt call me nd im not getting any papers nd cd.he is not well comunicatior with customer.starting service is this type so how can i trust in ur company...

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Address: Chennai, Tamil Nadu, 440000

Website: www.lifecell.in

Life cell is a complete fraud company. There only objective is to lie / cheat / play with emotions of parent.

During last 5 year of my relationship with them. They totally harassed me.

In my contract it was clearly written i have to pay 3250 rs for 24 month.

But now they are asking to pay me 81000/- threatening me to suspension of contract.

I am also not able to find my crm no on...

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Address: Ujjain, Madhya Pradesh, 456010

Hello everyone, i am bit confused here:

As taking samples is not the big deal, for now i am thinking to go with cordlife, and also thinking to have a demo with life cell, but at the time of presentation cordlife told me that; there are 2 things that life cell is not doing

1) at the time o[censored]se of stem cells/ umbilical cord: they (Lifecell) are testing it by themselves (And claiming that the sample is good to...

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Address: 600048

Website: www.lifecell.in

Pf forms gets submitted twice in head office (Lifecell centre, 26, vandalur - kelabakkam, keelakottaiyur, chennai - 600048), 1st form i have submitted on 4.03.2016 and due to hr officer's negligence i had to submit the form 2nd time on 12.07.2016. I wanted to withdraw my pf money as i have already mentioned in the form and i have attached my cancelled cheque, account no and other required details. During the time of form submission on 4.03.2016...

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Address: New Delhi, Delhi, 110059

Website: Www.lifecell.in

I subscribed for services with lifecell for preserving the umbilical cord of my son in nov'15.

I've been sending them emails and calling them to know about the reports of the same, as i've not received any information for the same.

I sent them various emails and i always get the reply that they will send me the soft copy within 48 hours and also would receive the hard copy within a week. Till...

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Address: Pune, Maharashtra, 411045

Website: www.lifecell.in

Hi all,
I am registered user of lifecell.
My crm no is[protected].
Today i just got call from lifecell, that cord sample contaminated n it was very first communication made from lifecell after collections of cord samplearround.
They taken more than one and half month when i did complaint regarding why i have not received any further information from lifecell after collecting my baby's cord sample from...

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Address: Warangal, Andhra Pradesh, 506001

Website: babycord.lifecell.in

I am a registered customer in life cell, for preservation of my baby umbilical cord in may month they assured me that, the company will provide free gift of worth rs:2000 during registration, but still now i dint received my gift from lifecell, before registration the service is good but am not satisfied with lifecell service my crm no:[protected]...

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Address: Korba, Chhattisgarh, 495684

Website: Lifecell.com

After about a month of the birth of my baby, they say the sample is contaminated.
They asked for a written consent to discard the sample or cryopreserve but the use of the same is not guaranteed in future due to contamination.
I opted for discard and refund but to my surprise, the Co. Refunded only 11000 INR while I paid the complete amount of around 45000 with their foolish offers.
It is very disappointing and the Company...

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Address: Chennai, Tamil Nadu, 600017

Website: www.lifecell.in

I have purchased service from Lifecell International on August of 2015 . My crm no. is[protected]. They collected the umbilical cord on 5th of September 2015. After that I have called the costumer care no.[protected] so many times for the bond papers . Every time they says you will get it in a week but even after 10 months I have not received any type of documents from the company....

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Address: Chennai, Tamil Nadu

Website: lifecell.in

I Paid Rs.6000 for the complete screening test for my baby. But it has been almost more than 10 days since i had baby but life cell never collected sample.
I informed them the next hour i had my baby. The customer care guy asked me to call a paramedic after 48 hours. I have to tell him that i am really busy as my wife has undergone c section and we have no one to take care of her but me. he promised to send paramedic after 48 hours....

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Address: Bangalore, Karnataka, 560102

Can't trust lifecell at all. My wife delivery is in july. Today i received email and sms from lifecell stating sample has been collected. I called them to inquire on the same; they told me delivery was done on may 29th. Wow; they assigned someone else sample against our records. How will they manage the sample for 21yrs or lifetime; when they can not even assign right sample against right contact. I can't trust them for anything now.. Pathetic......

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Address: Chennai, Tamil Nadu

Website: www.lifecell.in

As per lifecell baby feeding pillow worth rs. 2000 should be provided for free, but till date they don't have the stock's in place in local mahindra babyoye stores.

If customers are supposed to take that online for extra cost for shipping, why that was told that pillow is free, inspite they would have told we need to pay the amount which is mandatory.

Till date we had all the promises made by lifecell are wrong...

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Address: Kolkata, West Bengal, 700037

Website: lifecell.in

hi,

Unfortunatly i do not received any communicate further!!

Worst company having and worst serviess.

Regards,

Rana mahato

M :- [protected]

On thu, apr 28, 2016 at 5:35 pm, rana mahato wrote:

hi,

Please note, i have made the payment as per today's correspondences. Please return back bounce cheque copy...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have opted for lifecell umbilical cord blood & umbilical cord tissue storage for dual site (Crm no:[protected]. But unfortunately, the cord blood stem cells couldn't be preserved. I have financed the payment through bajaj finance amounting rs.40, 739 (As there was a discount of 5000 through bajaj finance, arranged by life cell only) out of which i paid rs. 8, 749 during initial payment. Since the cord blood stem cells were rejected, the...

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Address: 600017

Website: www.lifecell.in/contact-us

They informed me in the month of January 2016 that the stem cell sample is contaminated and if we wish to preserve or discard. We have informed to discard as there is no guarantee of the contaminated sample to be recovered in future. We have paid 17990/- while booking, and when asked for refund due to contamination and discard, they said only 3500/- will be refunded. Its been more than 2 months since they said 3500/- will be refunded in my...

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Lifecell International Complaints & Reviews

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Recently resolved complaints

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Lifecell International reviews & complaints page 9

Contamination of stem cell due to poor technology.

Baby shield program

Cord tissue contamination after final preservation

Non refunds and false information

Unethical practices by lifecell

Not provided service

Payment

Enquiry

Pf money not received

Not receiving any services for what i paid

My baby's cord contaminated. Lifecell highly irresponsible.

Regarding my gift voucher

Sample contamination & refund

I have not get any documents or bond from the company.

Screening test

Pathetic.. Can't trust them at all

Feeding pillow which need to be provided free

Worst services

Refund amount

No Refund after sample contamination

Lifecell International Complaints & Reviews

File a complaint to Lifecell International

Recently resolved complaints

Most useful reviews

Lifecell International reviews & complaints page 9

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