Lifecell International Complaints & Reviews

Dear sir/mam,

I am one of the reputed doctor and have opted your company for storing the lifecell of my beloved grand daughter tanushree ashish vaidya.

I have already submitted the ecs form for the life cell taken during the initial stage. Every year ecs was being deducted from our bank account. But this year in 2018 ecs deduction call from your end was not at all being sent from our bank account.
br...

Dear Team
I don’t want to continue with you please cancel my enrollment through crm[protected]. I am not statified with your services. As my first child is already enrolled with you & i can upgrade to community banking but why should I enroll my 2nd baby, you people totally misguided me & you people made me avail loan from capital float without my consent & i was not told about this loan process & neither i paid you 499/- as mentioned...

Lifecell team has to regret and shame on their work and mistakes to blame customer even after receiving full payment from customer and terminated lifecell agreement without notice to the customer.

Payment done through online by stop the cheque payment with the help of lifecell executive. And same updated to executive with a call and email with payment transaction details. And few days after received plan confirmation email...

At the time of endorsement the plan which was shared by your concern staff was the cord life cell will start since the birth o[censored]r child, i made the payment for life time, now i got the mail from the company that it will start from his 22 nd birthday, i want my money back
I am So disappointed..
And won't suggest any one for life cell. I made call on customer care they are telling you should read all terms and condition . that...

In jan this year i subscribed to life time community plan 4 days befor my son was born.

They took post dated cheques, one got debited immediately and another was to be debited next yearjan-2019.

Currently am out of country and they are saying to replace the second checque which is not as per new standard, i assured them to give it to them 2 months after i come to india as i am not carrying any checque with me.br...

We have taken lifecell package for preservation of cord blood/tissue for our son. I called customer care to know more information about process, without my knowledge they enrolled account for me, due to this i was unable refered through my friend.

And i spoke with lifecell executives that, i wanna refer one more person though my referral, that time executive said ok, then my referral spoke with lifecell care executive, at that...

I have purchased one life cell policy and executive committed me first time you need to pay 13990 and rest amount will be deducted in six emi post one year now when i have received sms from company they are asking 48000/ complete amount for life time storage i don't understand the reason for the same. Also, there is no responsible department in entire company who can give me reply for the same i am ready to pay 34000/- amount immediately...

Lifecell's after sales service is truly poor and inefficient when it comes to money matters.
We lost our baby in the 8th month of pregnancy but by then we had already opted for stem cells preservation through lifecell. Though we made a request to cancel the preservation by submitting necessary doctor's certificate about baby's death and asked for refund, it has been over 3 months and about 40 mail exchanges, but still not received...

This is regarding baby stem cell collection of crm no[protected]. Pls be informed tht we have registered with life cell on 27 october 2017 and paid registration fee but due to unavailability of kit at the time of delivery collection didnot done however during the registration it was conveyed to me by mr mayank who did registration that we will refund your amount if sample will not be collected due to any reason. I am following with lifecell...

We were provided with a club mahindra house coupon with our baby's registration to redeem it for baby moon holiday but despite long many discussion and mails we could not redeem it, this was a fake code and didn't work at all. When we asked lifecell to send us a valid coupon, they thrown excuses everytime and finally once we paid complete due amount, they sent us a refusal mail against providing another voucher.
I advise all my friends...

I opted a policy for my baby on 12th july 2017. My crm no is[protected]. After 5 months & making so many calls at their service center still i didn't received any documentation & certificate of the preservation. Every time customer care representative replied with the same answer that within 3 days your complaint gets resolved. This company is only earning money & making fool to its customer....

I purchased two subscriptions (Crm[protected] & crm[protected] for our twin babies. Due to the carelessness of the lifecell spoc in the hospital they failed to collect the sample for one baby. However we there were notification sent to them about the delivery time. After failing to collect the sample now they say it never communicated.

Also the kit was never shipped to our home.. It was lying in the hospital for more than...

I've opted for my baby stem cell collection for lifetime in feb 2017 and my crm #:[protected]. At the time of delivery, the paramedic person (Ramu) who has to come for collection didn't came even though we informed him in the morning[protected] for a night delivery (2.30pm) and also he is from same location (Davangere). He came next day morning[protected]:30 am) and said nothing will happen till 24 hrs after delivery and he took the kit...

Crm number[protected]
Representative cheated me in costing front. He gave me costing of lifetime preservation and issued a policy of 21 years preservation. And now he is behaving weird instead of feeling sorry for this. I need my 100% refund against my cancellation. I have sent a cancellation request on 27th october but nobody reverted till date. I want to know when will i get my 100% refund in my account.
Even i wanted...

I have opted to stem cell preservation with lifecell and made online payment of storage fee but i have not received the payment receipts. I have tried everything like calling cc, mailing them but nothing fruitfull. Today is 21 days since i have made the payment and still the same status. I have to keep follow up with them just like we need to with some cheat borrowers.

The worst part is their service and their age old policies....

I purchased two subscriptions (Crm[protected] & crm[protected] for our twin babies. Due to the carelessness of the lifecell spoc in the hospital they failed to collect the sample for one baby. However we there were notification sent to them about the delivery time. After failing to collect the sample now they say it never communicated.

Also the kit was never shipped to our home.. It was lying in the hospital for more than...

I got my baby's stem preseved on 16/4/17. After 10 calls, they confirmed that your baby's stem cells is preserved. They sent a confirmation on 13/6/17. On this day they confirmed to send a detailed report of the stemcells preseved. Now after 5months, the company sends an email saying there is no growth in the stem cells. How is that possible. When lifecell confirmed me earlier that its all preseved properly. And now there is no growth. I...

Useless company with useless management

I have opted for life cell service and the baby with lifetime storage option. Before getting any mail and reminders i paid rs 40000/- online. But when i got the letter, i found that payment was to be made only rs 39500/-, as i have already paid rs 500/- extra at the time of delivery of baby.

I raised a complain online rather given a mail for refund of rs 500/- which was...

Sir

Our crm number 60600035

We have paid so far 50000rs since the year 2006
For storage of stem cells for my son.

They have claimed to be some short fall of amount rs. 5800 /- which in our opinion we have paid to their collection agent (Some bpo agents)
So we have asked for the statement of accounts, they have failed to send the same

I have asked for to visit the lab...

My wife delivered twins in april 2017 in bellandur cloud nine hospital. I opted for stem cell storage of both the babies and payment was made. Stem cells were collected. One report came to my address without twin identifocation after 1.5 months. I requested the representative to get it corrected, where she was found un useful in resolving the issue. Other baby report dint turn up even after 4 months. I followed up continously with chennai...