Claimed

Lifecell International Complaints & Reviews

3.3
Last updated Feb 19, 2024
Complaints 220
Resolved
128
Unresolved
92
Quick Links
Statistics
Share
Contacts

File a complaint to Lifecell International

Having problems with Lifecell International?

File a complaint and get it resolved by Lifecell International customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Lifecell International
Customer Service Contacts

Lifecell International Phone Numbers

Toll free
+1 800 266 5533
18
13
Phone
+91 44 4293 5353
20
24

Lifecell International Website

Lifecell International Head Office Address

16, Vijayaraghava Road, 1st Lane, T. Nagar
Chennai
Chennai District
Tamil Nadu
India
600017

Lifecell International reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sunil_swapnil
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sample was collected after 45 minutes of delivery

Address:Pune, Maharashtra

Hi,

We just wanted to bring to your notice that on the day of my Delivery, 10th June the cord blood sample was collected after 45 minutes of delivery at Aditya Birla Hospital, Pune due to sheer negligence of Lifecell paramedic team.

We have been trying to reach Avinash, the paramedic who was supposed to be in hospital for sample collection since 7 pm in the evening before getting hospitalised, but there was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
*
*ihatescammers
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized transaction from my credit card

I am one of hundreds who have fallen for the "30 day free trial" advertisement. There is no fine print on the advertisement and no fine print included in the package I was sent. In the mail I received the free tube of Lifecell cream with a single page pamphlet stating how this product works, that it all. I then received a nasty surprise when I realised that Lifecell has taken out over $200 AUD from my account without notice or my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Daya12
from Surat, Gujarat
Report
Copy

Stemcell collection

Address:Surat, Gujarat

Hi... I am Daya Patel client from Surat. I preserve my baby's stemcell with Lifecell in 2013. Unfortunately i need this stemcell for my baby's treatment but no body is giving me proper answer. One of their franchiser Mr. Deval, he given me false commitment and we unethical guys. All celebrity who is engage with this company are gridi for money only. Request you to not go for this company....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ruby_sharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor services of lifecell

Address:Agra, Uttar Pradesh

I opted for stem cell preservation in this company. But sorry to say I m really dissapointed with the services after they have collected the stem cells. I opted for the mode of payment through emi ecs which was not accepted by my bank. For which I approached them to collect cheques. But soo busy people they are at agra that they dont have time to vome. I have called them 50 times for the same but they make fake promises and dont revert back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
msterious
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lifecell international - a criminal, fraudulent company

Lifecell is a fraudulent, conniving, criminal and deceitful company. Beware of all their ads. They just cheat innocent parents of their money. Once you pay, they disappear and do not even bother to respond to any of your queries. My crm no. Is[protected] and i am a member since 2007. I deposited my elder son's stem cells and rs. 75000/-with them in 2007. In 2013, i tried to track my sample on the lifecell website and could not do so....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rsraj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cord tissue contamination

Hi,
I had my first kid's stem cells stored with crybobank in 2007 and uptil now they give regular update and my experience with them is cool.
For my second kid, I went with Lifecell inpite of getting better offer from Cryobank just because Lifecell had a desk at Clound Nine hospital (Bangalore) where my second kid was born and I have good trust with Cloud nine hospital.

I went for Cord blood and cord tissue...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Abhi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

I have register with lifecell for the preservation of stem cells of my child; however, the process could not be completed due to technical difficulties. In spite of my repeated reminders after that , Lifecell, never responded to my mail and telephonic request . They have taken Rs 12500/- as the first installment and five ECS permissions (Rs 12500×5) for the same. Neither the company has refunded the amount nor it answering any of my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rinku1980
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud

Address:Central Delhi, Delhi

lifecell cord blood bank as they said they are highly accredited but I am sorry to say statement is wrong the fact is that volume of 25ml as per their president state will not sufficient to treat patient more than 25kg body weight, studies are saying double cord unit is required to treat patient this is fact about the concept. so before going with lifecell request you to all expectant family to find out the realty of the concept. don't...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sandeeppatil14
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want to choose stem cell bank

Address:Maharashtra

Hey,

My wife is expecting and we have decided to bank the stem cells. However, we are confused between various banks which have presented to us like Lifecell and Cryobank. Pricing is more or less same. Am not able to decide on the technology available. Few things that I think are critical for this decision are:

a) Quality of the facility and location
b) Technology
c) Surity that sample will be processed...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
r_jains
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Promises and Commitments

Address:Hyderabad, Andhra Pradesh

Lifecell International Approached us through Swapna Healthcare.

Mr Kranthi from Lifecell Hyderabad visted us in September and offered various options. He told us that if the baby is born on 11/11/11, the entire processing fees would be waived off. We mentioned we would make the payment in October.

He visted us again on 28th of october 2011. To our utter surprise he said that 11/11/11 offer isnt valid anymore....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jeegar Baria
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted even when service is not opted

Address:Surat, Gujarat

Dear sir,

my wife was pregnant and we were looking for cordblood banking serivce, we have decided to go for lifecell international, but later we decided not to opt service from lifecell due to improper service issues informed to me by my peers. however we have already filled the contrat form and ecs documents for installments, hence we informed life cell to cancel the contract, we have also received a call from their call centre...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dalmia.shilpa818
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service and inconsistent fee packages

Address:Chandigarh, Chandigarh

Dear all,

This is bring to your notice that Lifecell is one of the worst companies in terms of service and commitments.At the time of closing the deal they show a very rosy picture to clients but after sales service is very very poor and there is nobody to listen to clients.

I got my baby's stem cells preserved with them in July 2010, but till date i have not recieved any documents or reports Even after...
Helpful
1 other people found this review helpful
1 found this helpful
24 Comments
Report
Copy
S
smash
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor customer service and false promises

Address:Jaipur, Rajasthan

We have taken lifecell package for preservation of cord blood/tissue for our son. Just after the money was paid the services of lifecell were found to be very poor. Till now, we have not been provided with legally signed contract for preservation of the cord blood and tissue. On calling the local sales person Mr. Abhishek, we get only excuses and now they are saying that their is no such contract !!.
We were promised 6 months validity...
Helpful
Be the first one to find this review helpful
Found this helpful?
15 Comments
Report
Copy
P
prashanth.c
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Terrible service

Address:Delhi

Hi,

My CRM no[protected].I became a member of lifecell in June 2010 after making an initial payment of 5700.Iam yet to receive the welcome kit and contract papers till date despite calling their customer care numerous times.Everytime they say they will get back but never get back.I have spoken to one of their employees Ms Manjusha who sits in Mumbai several times but in vain.There is absolutely no response whatsoever and I seriously...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
Bhavna Madan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Referral bonus not received (CRM no. 092700002)

Dear Sir / Madam,

Reference: Client Enrollment Form and Agreement dated January 2009 (CRM reference number[protected] in the name of Bhavna Madan.

We were referred to the LifeCell benefits by our friend Ms Pallavi Ray - CRM No.[protected] and accordingly we got ourselves enrolled under the program vide agreement dated January 2009. At the time of entering into the agreement,we were informed by the Company's...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
SHILPI AGARWAL
from Pandua, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharging consumers

I had availed of the services of Lifecell International Pvt. Ltd. on 23 feb 07 for the harvesting & storage of the stem cells of my baby against an initial payment of rs.40000 and subsequent annual storage charges of rs.3500 to be paid every year. I had paid the annual charges for the last two years by DD but the company is still writing to me claiming non payment of the previous year. This is a trivial matter compared to the real isssue.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Concerned Parents
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Customer Service

Hello,

This is with regards to post collection customer service by Lifecell International, and pertains to a really simple issue that Lifecell employees could have easily resolved had they been a little bit diligent. Per contract, the sales representative mentioned that Lifecell would collect the blood sample at the time of delivery, send the blood and tissue sample to Chennai for processing and preservation, and provide a...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
K
Karthikeyan A
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg.BabyCord Duo Plan [Aware to Choose Plan]

Hi,

Kindly ensure scheme & EMI payment structure before you save your babycord duo with lifecell (i.e. lifecell international).
Make ensure to those people, to afford to switch you to plans (i.e. to reduce price or upgrade to new scheme).

What i want to people who go with lifecell is: kindly ensure the payment/scheme which would be adapt to new one they introduce.

Because, how i affect...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
A
ADITYA DUTT
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROVIDENT FUND CLAIM NOT RECEIVED

Dear Sir/ Madam,

My provident fund claim has not been received even after submission of Form with the employer . I have resigned from the organisation on 14.12.2008. Till then the company is just giving me vague answers and have not settled my rpovident fund claim

Kindly help me to get my provident fund asap as almost an year has been passed and till now no communication has been received from either company...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Selvaret John Christy
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EPF not received yet

Dear Madam/ Sir,

I have not yet received my EPF settlement as yet. The company says that the PF claim forms has been sent to PF office.

Request you to kindly let me know the status.

Selvaret John Christy
TN / 60778 / 265...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy