[Resolved] Lifecell International — Refund amount | |||
I have opted for lifecell umbilical cord blood & umbilical cord tissue storage for dual site (Crm no:[protected]. But unfortunately, the cord blood stem cells couldn't be preserved. I have financed the payment through bajaj finance amounting rs.40, 739 (As there was a discount of 5000 through bajaj finance, arranged by life cell only) out of which i paid rs. 8, 749 during initial payment. Since the cord blood stem cells were rejected, the revised invoice amount is rs.10, 249. Also, i had to pay 2 emis (Rs.2806 each).In spite of contacting lifecell many times since the past 2 months, nobody responds & hardly is anybody interested in settling down the refund. Was this information helpful? | |||
Jun 3, 2017 Complaint marked as Resolved Lifecell International customer support has been notified about the posted complaint. Verified Support May 03, 2017 Lifecell International Customer Care's response Hi Mr Monojit Kumar, Your compliant has been resolved in June'16, For further any assistance reach us @[protected] | |||
 6 Comments | |||
Comments
Dear Mr Monojit Kumar,
Greetings from LifeCell!
We are sorry for the inconvenience caused.We assure that your complaint will be considered seriously and necessary actions will be taken and solve the issue at the earliest.
Thanks and Regards
Team LifeCell.
Greetings from LifeCell!
We are sorry for the inconvenience caused.We assure that your complaint will be considered seriously and necessary actions will be taken and solve the issue at the earliest.
Thanks and Regards
Team LifeCell.
Lifecell International — CRM- 140006000077
CRM[protected] regarding my baby sample collection, I have some doubts which were not responded by life cell and no clarity on process.so much of negligence in replying mails.Lifecell International Customer Care's response, May 20, 2016
Verified Support
Dear Mr Sudhakar,
Greetings from LifeCell!
We are sorry for the inconvenience caused.We assure that your complaint will be considered seriously and necessary actions will be taken and solve the issue at the earliest.
Thanks and Regards
Team LifeCell.
Greetings from LifeCell!
We are sorry for the inconvenience caused.We assure that your complaint will be considered seriously and necessary actions will be taken and solve the issue at the earliest.
Thanks and Regards
Team LifeCell.
Dear Mr Monojit Kumar,
Greetings from LifeCell!
Kindly be informed that we have been trying to reach you over the phone and the mail.
Kindly let us know the convenient time to reach you and resolve your query at the earliest.
Thanks and Regards,
Team LifeCell.
Greetings from LifeCell!
Kindly be informed that we have been trying to reach you over the phone and the mail.
Kindly let us know the convenient time to reach you and resolve your query at the earliest.
Thanks and Regards,
Team LifeCell.
No one from Life cell is actually trying to resolve the matter. It's such a fraud company with a poor customer dealing. Once they get the money, they don't even receive the phone calls. After calling several times finally they received my call few days back & was told that I have to pay another Rs 3500 for final closure with bajaj finance. I paid them immediately. But you won't believe, the day I gave them the money then onward they aren't picking phone calls again. It's my request to all life cell users, please discourage this company to your friends & relatives & save them being trapped.
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+91 44 4293 5353
16, Vijayaraghava Road, 1st Lane, T. Nagar, Chennai, Tamil Nadu, India - 600017
Simply by writing that you are trying to reach me over phone & email, doesn't mean that you are actually trying to contact me. On the contrary the truth is, till date I haven't received any such phone call or email in my registered mobile no or email. I don't know whose mobile no or email you are talking about. Please note down the email & mobile no & contact me as soon as possible if you are really want to resolve the issue.
[protected] / [protected]
[protected]@yahoo.co.in / [protected]@gmail.com