Loop Mobile Complaints & Reviews

Dear sir ,
As far as the mobile number portability rules
Any subscriber can change the operator if he is associated with his current operator for more than three month
Sir I have been associated with loop mobile for more than three month I had applied for an mnp of my mobile no [protected]
From loop to Videocon but the loop had rejected my application as they state that I am a lifetime validity card holder...

I hope I at least get response from this Forum.

I have been using Loop mobile for years inspite of their bad service, call drops, unwanted service phone calls, etc just for the sake of retaining the number as i have circulated this number to many people.

But recenty the serive has gone way down from "worse". Last 2 months they are deducting 99 Rs from my prepaid balance for service i never asked for....

Dear Sir,
I have been using Loop Service For almost 2yrs since now before i had not faced any such problems form their side but since last 3months they have been deducting balance from my account for unwanted reason the total amount of balance they have deducted is Rs 80/-.I have been sending consumer complaints through mail on the email that is <[protected]@core.nic.in>,from last 4-5days and i have not yet received any confirmation...

Sir/madam

I hv done 222 refile on my cell no:-[protected] after 2 mins i received the msg my bal. Is dedicated i hv call to customer care they are saying that balance cutted for internet browsing u say that if zero balance their how can a person can do the surfing.and more than 200 msg i hv received that minimum balance . again i hv done 30 rs recharge after 1 mins i hv received the msg your balance...

instead of loopmobile or bplmobile the better suited name is [censored]mobile service provide i am going to go to the consumer forum...i have recieved an mms via sms i want to retiieve it but the mms webtop2 does not work at all and the big fools at bpl/loop dont even know if there was a link like mms.bplmobile.com:9091/webtop2,,, its a shame...and when i send the mms the money is properly deducted.......

For the past 3 weeks I have been trying to get GPRS & WAP settings for my Samsung GT - B6520 mobile. Everytime I am promised that it would be sent, I also get a message intimating the same. But till date it has never reached me. I am disgusted at the service levels and am on the verge of cancelling all my loop connections. The whole purpose of investing in a business phone has been defeated as I am unable to use it's features like...

Hi,
I had received an SMS from loop mobile on 8/12/10 to set free caller tune & list of tunes was given.So I activated the caller tune from the list. But Rs 15 charges were deducted from my balance. I had made complaint in loop mobile website 3-4 times, but my complaint is unatended yet.
My mobile no is [protected]

Regards,
Vaibhav Dsouza....

To loop mobile,
A service called mantra was activated by the company without any notice to us and we have lost balances close to around Rs 200.
it is a kind of cheating done by the company with us...
i request the company to refund us the balance deducted at the earliest...it sounds very cheap to know that the company is earning revenues at the cost of trouble and cheat to the customers...
shameful....!...

I generally buy recharge card of Rs 30.
First i used to get around 28 rs talktime, but now I get only rs 24 net talktime.
Now lets split it up and see where LOOP MOBILE IS FOOLING PPL:

rs: 24 talktime + rs: 2.80 service tax + rs: 2 rental + rs: 1.20 scheme charge(local+national SMS frm 11pm to 8am, validity 3 days)

Now my COMPLAINT is they are forcing us to take this SCHEME OF rs 1:20 SMS un-necessarily....

I Have called N number of times to the Loop Mobile customer care to unsubscribe my caller ring tone which i have not activated by n e chance. They give me 24 hrs time and the issue is not resolved since 1 week now. I do not understand y it takes soo long for a complaint 2 b resolvd. Its very irritating and not at all professional to have caller tunes on the phone especially a tone PROMOTING Loop Mobile services which is very bad.... Need...

My Mob: [protected]

I was charged Rs. 50 on Dec 12 for some 'Hungama' Pack which i have not subscribed. Then after for each day the Loop mobile has deducted Rs.5. I have lost my Rs 70 because of this.

After realising this deduction when I called up the Customer service center they refuses to give the refund. They told me that they will stop this pack within 24 hours.

I wrote a mail to...

Hello,I am customer of LOOP Mobile named Suryakant Bhimaji Lasurve([protected]).I need to complain about my loss of balance without using the service.Actually on 12th of december i recieved some service message from LOOP mobile to which i responded by using exit button.But somehow or other i lost my prepaid balance worth rupees 50 which is lack of customer care on side of loop mobile.so being a geniune customer of yours i wish that you pay...

they are really cheating people and should be jailed and recover the money they charged by selling their assets. they don't know how to talk with customer........ loop mobile service is absolutely fake service...........

How your company activates any services without any intimation. That’s why totally Rs 15 /- and Rs 2 that is for daily 1/- Rs balance got deducted on 25th Nov....

Hi, I am Vinayak Darekar, my Loop mobile number is: [protected], for security check, I have recharged Rs 111/- last time for full talktime.





Actually I was very happy with your service, but unfortunately from Monday, I am very fed up with your service. Without pressing any key or activating Caller



Tune how your company activates my caller tune without...

i am using loop mobile since 1year, but have suffered a lot. there where many problems from which i was suffering during my use of this GSM service
firstly, i was charged for callertunes for months which i have already changed, when i complained against it on costumer care number i was told that there is a cart system for callertunes, once you pick up a tune then that is added to your cart a when you change it you willl b charged for...

I am not able to access opera mini though i have the wap settings. I am using Micromax Q75 and it has pre-installed opera mini. When i try to open opera mini, it prompts to check the internet settings or contact your service provider. And then 1p is deducted every time i try to access opera mini. Please help. Mobile No.:-[protected] Thank you in advance....

hello sir,
maine mere mobile may last recharge 111ka kiya tha usmay muje full talktime mila uske 2din batd mere mobile se 45rs dedect kardeye mine koie plan chalu bhi nahi kiya tha sirf maine 5rs vala gang card chalu kiya tha... uske bad maine customer ko call karke pucha phir bhi mere ko kuch answer nahi de rahe hey customer care vale jis function may gaye bhi nahi koie msg bhi nahi kiya direct balance dedect kiya....koie to action...

Dear sir/Madam,
I, Nilesh Madhukar Jadhav Loop Mobile Custumer my mobile No is [protected].My service was barred because of crossing the credit limit. My service was barred on 12/11/2010 and thenafter on 13/11/2010 i made payment of Rs.450/- at around 11.30 a.m in Dadar Loop shop there the executive of Loop Mobile said that your service will be activated within 2 hours for this i am waiting since 5 p.m even though my service is not...

I have, activated the unlimited mobile internet scheme for Rs89/- by sending a message. the money got deducted on the spot but i did not get the settings for my mobile aven after calling so many times. I've some conversations with the Team Leader recorded in my cell. can anyone pls suggest how can I get my money back as they said they cant refund the money and they are not providing the phone settings either....