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Loop Mobile Complaints & Reviews

1.9
Last updated Jan 6, 2024
Complaints 536
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197
Unresolved
339
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+91 22 2844 0800
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Mumbai
Mumbai City District
Maharashtra
India
400064

Loop Mobile reviews & complaints page 15

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A
amolnak
from Mumbai, Maharashtra
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Card lost

Address:Mumbai Suburban, Maharashtra

sir , myself amol my mobile number is [protected] i lost my sim card in my home only but the network provider is saying that u have to launch a complaint in police station but what i have to say in police station that my sim is lost in my home only? also many network are provide that sim instantly,i m customer of this network from 7 year ,the sim card is issued on my brother name shreekant naik,so help me
for further contact my email...
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V
vaibhav5587
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Not providing details of my bill

Address:Thane, Maharashtra

hi
my loop mobile number is [protected]. Loop providers disconnected my service.so i asked them about the details of my bill.but they are not providing me the details.they are saying that the details will come to know after generating the bill.
so please help me out. my email id [protected]@gmail.com
thanks...
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M
Mnb321
from Idukki, Kerala
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Excess bill amount for 9821561990 by loop mobile

Address:Maharashtra

Mobile no. [protected]
Name Mangala Narayan Bhandarkar


Hello Sir,

For my bill dated 14/8 is showing Amt payable Rs. 6386.5 which is 6 times more than my average bill till date.

1. Last year also I hv faced the same problem but after taking up the issue with RM, He, with great efforts, had arrange to return me Rs. 1200/- of excess payment . You can check the history for that.
br...
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S
sunil2412
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DND ACTIVATED BUT STILL RECEIVING PROMOTIONAL SMS LOOP

Address:Mumbai City, Maharashtra

I MR SUNIL NAIK LOOP COUSTOMER MOBILE NO [protected] HAS ACTIVATED DND BUT STILL I AM RECEIVING PROMOTIONAL MSG I CALLED UP 198 CUSTOMER CARE REGARDING THIS ISSUE THEIR EXECUTIVE MR AMIR SAID OUR SYSTEM IS UNDER UPDATION AND CANNOT HELP ME WHEN ISAID I WANT TO SPEAK TO HIE SENIOR HE REFUSED SAYING SENIOR IS NOT AVAILABLE AND THEN HE SAID I CAN HELP AS THE SYSTEM IS WORKING NOW HOW MUCH THEY LIE THEI SENIOR MR MARUTI SAID UR COMPLAINT IS UNDRER...
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A
arun more
from Noida, Uttar Pradesh
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wrong balance deduction

Address:Maharashtra

On 16 th oct i recharge with rs 11/- at 11pm but in next morning check the bal it was only 0.27. How it is possible. I didnt make any call without that bal was deducted. My mobile no. [protected]...
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G
gajanano
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PORT OUT REQUEST TO VODAFONE NOT EXCEPTED

Address:Mumbai Suburban, Maharashtra

----- Forwarded Message -----
From: Gajanan Omkar <[protected]@yahoo.in>
To: "mobile.[protected]@loopmobile.in" <mobile.[protected]@loopmobile.in>
Cc: "achintya.[protected]@gmail.com" <achintya.[protected]@gmail.com>
Sent: Wednesday, 26 September 2012 10:05 PM
Subject: Fw: [protected] Complaint Letter for the Rejection of PORT OUT Request

Dated :- 27/09/2012 (Thu) br...
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S
shaileshlovlekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessarily charged on Internet usage

Address:Maharashtra

Kindly go throw the below trial up mail for my graveness.
On my very first mail dated 18th Aug 2012, I received a call from your side explaining me on my uses, after a short conversation the lady told that she will get back to me on the same. Since then I was waiting for the revert. On 25th Aug 2012 I received an E-mail saying I need to pay the whole amount, I dint agree to this and so I replied… (Kindly refer the trial mail for...
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A
afzal Jadiya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about loop mobile bill

Address:Mumbai City, Maharashtra

muje sep 2012 ka billl 2252 bill mila hai me is baat se santust nahi hu kyun ki mera itna usage nahi hai fir bhi muje itna jyada bill aaya hai

muje lagta hai ke loop mobile ki or se kuch charges add kiye gaye hai

muje yeh loop mobile ka connection nikalana hai kisi or network provide kar lunga


i am used past 3 months loop mobile
i have pospaid connection
last 2 month my bill...
+1 photos
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A
anilvelnekar
from Mumbai, Maharashtra
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Extra Charging for postpaid connection

Address:Mumbai Suburban, Maharashtra

Respected Sir,
I had purchase 3 connection loop Mobile in the month of may 2012. From the first month i Recd. More bill for value added service, games pack cricket pack and more another packs for which I didn't ask for or sending request to the loop mobile. and for that the are charging me more. most of the times I spoke with the executive of the said company after that i went to the gallery and ask them to deactivate the all...
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V
vivek lohar
from Mumbai, Maharashtra
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service disconnect frequently

Address:Mumbai City, Maharashtra

My mobile number [protected] has been disconnected twice for the reason address negative in a period of 1 month. When disconned first, I called the customer care and got address verified and the line got connected. Again the same reason and phone got disconnected and this time the same reason. Asked why the address got negative in short period of one month and when the same card is old as much as 4 and half years old. Line was disconnected...
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C
chaitalidate
from Pune, Maharashtra
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unnecessary and irritable account deduction without my consent

Address:Mumbai City, Maharashtra

Respected sir,
I have been using Loop Service For almost 1 n half yr since now and before i had once
faced similar such problem form your side of money deduction from my account without my
consent which had stoped in between but since last month i have been again facing the same
issue of deduction of balance from my account for unwanted reason by auto activating
certain packs without my consent. Nor had...
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S
shanrathod
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted sms and call for ringtones

Dear sir my loop number is [protected], 2 months have passed i have registered my num
in DND services , but then too i receive unwanted calls and unwanted sms like from LM-
6520252 sms is as follow " Hi dear call karo na aur mujse dher sari baatein karo, main shalu tumhare call ka wait kar rahi hun. dail 52052 milao " and many more this kind o[censored]nwanted sms daily . Many times i had word with Loop Customer care Excutives...
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J
JayeshDevadiga
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue not resolved

I am Jayesh Devadiga, 24 years of age , lives in mumbai.
I have been trying to contact Loop Mobile since the last 3 days, might have called almost 20 times in the last 3 days, not only thru my number buh from my sisters number also , every time when i ask them to transfer the cal to the technical department, dey ask me to hold the line and then it gets disconnected, m so frustrated with this behaviour of loop mobile ,
I have...
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N
nitesh659
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To Deactivate the Service

Address:Raigad, Maharashtra

Dear Sir


Subject: Complaint against Loop Mobile

I am Nitesh Sangar Mobile No. [protected]

I want to register a complaint again telecom service provider LOOP MOBILE.
I have mistakenly activated SPARSH-ILSF plan in my no.[protected] on Date-22/07/12 for which i have charged Rs.3/3days.and this continuously charging me from last 15 days.
Hence i have deactivate it by the message...
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D
darshiv
from Mumbai, Maharashtra
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Rejection of port out request

Address:Maharashtra

Hi am currently a prepaid subscriber of Loop mobile in Mumbai. Recently, I had submitted a request to port out of Loop. I was informed that since I had the Dus Ka Gang plan activated I am not allowed to port out. I will have to first change the plan to a base plan and then after 90 days am I allowed to port out of Loop. I dont understand why I am forced to use Loop for another 90 days when the plan that I had automatically got when I had...
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A
aniltaru
from Delhi, Delhi
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disconnect my mobile connection

Address:Maharashtra

sir
me Anil purohit mobaile no. [protected] Jo ki loopmobaile Ka hai.
sir me unka 174 Ka calling plan or 99 Ka gprs plan hai. calling plan me muje 400 call local 200 STD minutes 200 msg free hai. or muje ₹2000 Ka limit diya gaya hai.
Mene unaka 3200 se jyada use kiya hai. is wajah se mera phone band Kar diya gaya. jabki me gprs use kiya tha or usake liye me alag pay Kar raha hu. phir mera connection disconnect kyon...
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M
Mujahid Qureshi
from Gurgaon, Haryana
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Balance is Deducted illegally

Address:Maharashtra

Respected Sir/Madam,
I am writing this complaint against loop mobile service due to illegal balance deduction.This deduction happened on Saturday 07/07/2010 between 10:00am to 12:pm on the number [protected].I had approximately 47 rupees in my mobile and when i tried to call it said that i had insufficient balance for this call and when i checked my balance it was 0.06 paise.When i called the customer...
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A
aniket_zen
from Chennai, Tamil Nadu
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document related

Address:Mumbai City, Maharashtra

Recently i purchased LOOP SIM it activated after 15 days(even i submitted document on the time purchasing SIM card) ...and after that in next week it's disconnected..when i called on customer care i got answer like..u r documents are rejected.but why???????? even i submitted.,correct document i.e driving license.,photo id prof...it's get rejected.,,, also activation is done after 15 days....is it accepted from any customer to activate...
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P
Pankaj G. Gala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMS Pack

Address:Mumbai Suburban, Maharashtra

Loop mobile deducts Rs.44 every month from my account for SMS44 pack without any instruction or prior information.
I want that money back,
I mailed this matter to mobile company, but they denies to refund.
I feel I have been cheated by mobile co.
in category there is no name of Mobile service...
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J
jigarshah65
from Chennai, Tamil Nadu
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unnecessary deduction of balance

Address:Mumbai City, Maharashtra

On the name of internet pack, rs.11 has been deducted from my account despite of the fact that no message asking for my confirmation to renew such pack was sent to me as per company rules, nor was i informed that this pack will get auto-renewed.

one of the customer care executives after having a talk with me, accepted that it was mistake on part of company.

i strongly demand a refund of balance for the same.br...
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