Loop Mobile Complaints & Reviews

Dear Sir,

I have a Loob mobile postpaid connection since 1998-99. I have been trying to port out to Airtel Since 24 Jan 2011. I have been rejected by Loop Mobile on 3 occasions,citing a different reason every time.
Eg: UPC code not valid (2 times), Breach of contractual agreement(1 time).

I spoke to my Relationship Manager and Nodal officer. My relationship manager told me that there is nothing call any...

HI I HAVE LOOP CONNECTION FROM LAST 3 YER I RECHARGED MY LAST BALANCE BY 30 BUT DATED 06 MARCH 2011 LOOP DEBITED MY 49 RS AS I WANT TO ACTIVATE ONE SMS PACK FOR LOOP BUT I ENTERED WRONG CODE FOR THE SAME SO THEY DEBITED 49 RS AS SMS ACTICATION CHARGE BUT PACK IS NOT ACTIVATE AND ACTUAL PACK SMS PACK VALUE IS 21 I TRIED TO REVERSE THAT BALANCE BUT THEY ARE SAYING IT IS NOT POSSIBLE.

49 RS IS NOT BIG DEAL BUT THE SYSTEM OF LOOP...

I am a prepaid subscriber nos [protected] with Loop telecom & have applied for MNP to shift to another operator.but Loop has rejected the request saying that ,after i a have shifted to base plan ,i cannot port out of their service for a period of 90 days.On inquiring with other mobile service providers ,they say that such a rule does not exist.Hence please suggest a way out.

Naresh Jeswani,504 , Roopdarshan 'C"...

i monthly activating sms 27 scheme,this time also i send msg sms27 for reactivate scheme..but there was a message from loop mobile that sorry your request cannot be accepted..so i do recharge of 27..and this is how i activate it but now they have cut 27 rupees from my balance also..i did call to customer care but they are not ready to credit my balance.this is how they providing services to their customer...i m requesting you people please...

I have requested for number portability on 21.02.2011 and the said request was rejected due to contractual obligation. I have comolied with the above recomendation given by the service provider (i.e i have sent SMS to come out from the DUS KA GANG PLAN). Further i have confirmed on 02.03.2011 from the service provider that i can use the portability services from the service provider andon 03.03.2011 I have sent the message again for the number...

I have applied for MNP however loop mobile keeps on rejecting my request for some pretex or other thus blocking my transition to other service provider.

kindly suggest what should I do??...

3 MAR, 2011

Kapil Darjee
Room-5, azad bhuvan, Besant road,
Khotwadi, santacruz (w),
Mumbai-400 054
[protected]


Loop mobile
Mumbai, Maharashtra.

Subject:Very very poor network coverage.

Dear sir/madam,

I am having loop mobile number [protected], prepaid service provider user since last 3 yrs, more 5 to 6 connction are there...

I have been using a Loop mobile number for the past 2 years or so. But I wished to change my service provider and so I applied for mobile number portability on 20 February 2011. I was asked to deactivate any special services on Loop by sending an SMS 'Base to 50505' and I was informed that after 7 days, my number would be ported.
After doing so, I was being charged Rs.1/msg and Rs.1/min for local calls. I received a text...

My Name is Nilesh Shinde, Resident at Mumbai and my no is [protected]. I'm a Loop mobile subscriber (BPL mobile AKA).
Loop mobile service is horrible nowadays and i am fed up of loop's service quality.

This is to bring to your notice that Loop Mobile is harassing its user and not allowing them to move to other network even after all the outstanding bills has been cleared in time before the due dates.
br...

Hi,

I am loop mobile prepaid customer since almost more than 2 years, but i am really pissed of by the service provided by Loop mobile.

Recently i lost almost like Rs. 120 /- without any reason. (20 Rs. daily for 5-6 days).

I called up Customer Care and asked for explanation, they said that you have activated Weekly pack....which i am not at all aware about.

They just said that,...

I am Krunal Panchal. I have been using Loop Mobile since nearly 4 yrs. I used to face network problems at my residence; since this phone was provided to me by my company; i had to continue with Loop Mobile. Since now the Number Portability System came i planned to change the service provider.

On 03/02/2011 i received the following msg from Loop Mobile & the number was - [protected] at 9.55am.
The msg Stated - Welcome...

I am holding a Loop Mobile mobile no [protected]. I is in the name of my Uncle Pradeep. S. Jain.
Loop mobile network coverage is extremely poor. Hence I applied for No portability to Vodafone. My porting request was denied since there was a spelling mistake in the name of the owner of the mobile no. I contacted loop customer care and was asked to visit the loop gallery to get the problem solved. I visited the Malad gallery on 3rd or...

I got one GPRS service msg from loop, it was taking too much time to open so i cancelled that message automatically service activated & daily 5 rs deducted.
So i called Customer care they told u have service activated from "Hungama site" so i called hungama they told u never accessed hungama site. So i again called to customer care first time they disconnect call & second time they were telling u activated daily top...

My Name is Vivek Mane vide mobile number [protected]

I have started my Do Not Distub service 7 months back.

But still I am receiving Loop Mobile's unwanted call for taking there caller tunes from last 4 months.

Daily loop mobile disturbs me at early morning by giving the unwanted call at 8.00 am to 9.00am from various numbers like [protected], [protected] etc.

Kindly help me...

Hello,
My Name is Sunil Jaysingh Dhere & I am using your Postpaid no [protected]. My no is deactivated since 01.02.2011 though I had made payment on the same day. The executive named Noor from your Mahamad ali Raod Branch told me that ‘the excess amt is 1000/- & credit limit is 500/- so by making payment of 400/- the no will be activated in 15 min’. I waited upto 4 hours & called to customer care at 3.00 pm on...

I am having Android 2.2 based mobile phone and I am not able to access android market via my Gmail Account.
I have called Loop Customer Care and I was told to activate GPRS instead of WAP service.
I activated GPRS then also i was not able to access my Gmail Account then again I called customer service and I was told to call them from some other number so that they will transfer me to their technical department.
I called...

Hi,

I am having 2 numbers {[protected] & [protected]} with Loop Mobile which are under Corporate plans and Bills are being paid by me on time from last 2 years.
When I put request for MNP from Loop to Vodafone, My request was rejected stating Porting Code is wrong and while checking with Loop Customer Service desk, it was told that They wont allow direct MNP from Corporate Plans.
Also After I had put request...

I had cancelled my services with Loop Mobile from 10th Nov 2010, I was informed that my security deposit Rs.8000.00 (approx) will be refunded in 45 days. Not having received the same I wrote to them on 23rd Dec to which they replied on 27th Dec :

27th December 2010



Dear Mr. Toprani,


Ref- Loop Mobile No. [protected]



This is with reference...

Hi
Sir, myself Vijendra Dhage using Loop Number [protected], and I want to change service from Loop to Videocon, I go to videocon Gallery at Naupada and Submit necessary document and fill CAF form.

but on 26/Jan i got SMS from Vidocon that "your porting request has been rejected by your current operator because of 12003, so i call for detail then the Loop Mobile Executive on call me says "you unable to Change...

on my number wrongly activated ANTAKSHARI offer by loop mobile. & they deducted Rs. 30/- for 2 months Dec 2010 & Jan 2011. please deactivate that offer & please stop all msg & calls of promotional offers such like 'ANTAKSHARI offer'. i don't want any calls & msgs of your any promotional offer....