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Loop Mobile Complaints & Reviews

1.9
Last updated Jan 6, 2024
Complaints 536
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339
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+91 22 2844 0800
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Mumbai
Mumbai City District
Maharashtra
India
400064

Loop Mobile reviews & complaints page 20

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S
sbnair1234
from Mumbai, Maharashtra
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unwanted sms from loop mobile

Address:Maharashtra

want to stop some unwanted sms from your (loop mobile ) side,,ASAP...
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N Saikrishnan
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Non activation of international roaming

Address:Mumbai Suburban, Maharashtra

Hi, I had applied for international roaming for my mobile [protected]. The service provider M/s Loop Mobiles also confirmed the activation. However, after I landed in USA on 24th Apl, the activation is either withdrawn or stopped. I am unable to use the mobile, preventing me from pursuing my business and personal activities. I have already lodged a web complaint. The company's automated response is sent as if I am still in India...
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lalitnagda
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network Issue / MNP issues

Address:Mumbai City, Maharashtra

From
Lalitkumar Laxmichand Nagda
Loopmobile No: [protected]
Connection Type: Prepaid
Address:
206, Creado Apartment,
Alfred Creado Road,
Juhu, Mumbai 400049.

To
Loop Mobile.
Loop Telecom Ltd,
Mumbai.

Subject: Network problems.

Dear sir / madam,
I am a subscriber of loopmobile for past 5+ years. Since the past 2 years...
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D
Dilip Kasbe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Porting

Address:Mumbai Suburban, Maharashtra

My Loop mobile number [protected], i want to porting with IDIEA. All formality complete But Loop mobile sent message to Idia my card is post paid. but my card is prepaid. I confime with Koperhairne Gallary the tell me this card is prepaid. Loop mobile rejected application reson is my card is post paid and overdue bill.

And their record my name is worngly entre. All corrected document submitted when i replace my duplicate card....
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nileshpawate
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disclosing Address

Address:Mumbai Suburban, Maharashtra

hi,

I have a complaint againt loop mobile ,that is,

i was using loop mobile number,and 1 day i got a call from a person who said me all the details first that you are staying at this place (exact address) ...i said yes..and then he started abusing me with slang words...

The point is that how he got my all the information..?how the company can give my full detail to any ordinaory person .br...
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T
testndtv4
from Hyderabad, Telangana
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Loop Mobile (BPL) acting against TRAI

Address:Mumbai Suburban, Maharashtra

I requested MNP from my Loop Mobile prepaid to Vodafone on 3rd April 2011 and got unique porting number LM296752
Today I got an update from Loop saying that the request has been rejected because I have lifetime plan activated.

I had already sent SMS to deactivate the lifetime plan and still Loop Mobile rejected the port out. Not just that, they now say that I'll have to wait for 90 days more for MNP.
br...
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S
siddharth_pandhi
from Mumbai, Maharashtra
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Frustrating experience with Loop

Address:Mumbai City, Maharashtra

I am a customer of loop mobile from over 7 yrs now. I have been facing the network problem since quite some time now. After several complaints no action was taken on improving the network. There were many call drops for which I used to get charged too. Recently they came up with a new marketing strategy of Loop Network Challenge, where if your call drops the call cost will be credited back to the account. The call drops continued. Out of...
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K
KulinP
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP being constantly rejected

Address:Mumbai City, Maharashtra

I have 2 numbers that I have been trying to switch out of Loop Mobile to Vodafone via the MNP route for the past 2 months ever since MNP was announced. However to this date after 2 attempts at moving the numbers, and paying all bills and services upfront and discontinuing all value added services, Loop Mobile has yet to provide clearance to get the numbers ported.

Calls to the assigned customer service representative are going...
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K
kasimmuchhala
from Mumbai, Maharashtra
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M&P Conversion Rejected

Address:Mumbai City, Maharashtra

Dear Respected Sir,

I the Undersigned Kasim M Muchhala would like to lodge Complaint against Loop Mobile for their clear violation of MNP Rules as provided under MNP Act.
I am a Loop Mobile user for the past 2 years, was very disappointed with their Service which mainly includes the weak network signals, However with the advent of MNP act I was pleased that atleast now my worries would end as i Would...
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M
mahesharma
from Mumbai, Maharashtra
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Changed caller tune without informing

Address:Mumbai City, Maharashtra

Hi ,
this is to notify that below mentioned information.
I would like to inform you that I am subsriber of Loop , This is to
bring to notice that without my knowledge and informing Why my caller
back tune was changed.
Due to your poor service and unauthorised change of caller tune I had
suffrered the losses worth approx Rs 5000/-
So I request you to remimburse the losses.
Because I...
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P
pritesh chari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP Request Rejection:

Address:Mumbai City, Maharashtra

I Mr. Dilip Ahuja using Loop Mobile (+91-[protected]) since around 10 years. But now i have to change this mobile number to Airtel by using mobile portability facility. So i applied for this facility 2 months back. But Loop mobile creates problem again and again. Now i got third bill also of Loop Mobile. As I Speak Airtel Customer care Mr. Sachin (+91-[protected]) told me to speak with Loop mobile again, so i called Loop Mobile Customer Care...
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shri2191
from Mumbai, Maharashtra
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deduction and activation of service without customer knowledge

Address:Thane, Maharashtra

My self Shreekanth using loop mobile number [protected] since a year and more.
since few months there has been several deduction from my account balance without my knowledge and also activation of many services like LM MANTRA and many more without any confirmation and continuously deducting balance for such service.
i have called them up many times and have asked them the reason but they are not justifiable.i have also asked...
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N
niteshgupta1990
from Mumbai, Maharashtra
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No Network or Call Drop

Address:Thane, Maharashtra

I Nitesh M.Gupta residing at poonam co-op society Ltd, Flat No-01, Plot No.50, Sector-4, airoli, Navi-Mumbai - 400708 has problem of no network or call drop service. which is not been look out about network.
I am the SME. plan Customer and we have 10 postpaid connection which have been reduced to 5 due to network problem as I do my all the Business from here and the problem arise of no network.

After complaining lots...
+1 photos
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S
surya2274
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT PROVIDING NOC FOR MOBILE NUMBER PORTABILITY

Address:Mumbai City, Maharashtra

Hi,

This is Suryakant Maruti Surve, LOOP MOBILE customer, having mobile no - [protected], which I want to convert to Vodafone Services under Mobile Numer Portability (MNP). There is a procedure where a NOC needs to be obtained from existing service providers for Outstanding Bill payment, etc.
I have applied for NOC 3 times by following the process of MNP by sending the SMS to required no. I have made the payment of my...
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S
Shubha$
from Mumbai, Maharashtra
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Mobile Bill

Address:Mumbai Suburban, Maharashtra

Dear Sir,
I have not yet received the mobile bill of Feb 2011(17th Feb 2011 to 16th Mar 2011) by courier. Kindly send the same at my residence at the earliest. My mobile no. is [protected]
Name: Shubhada K. Shiveshwarkar.
Kind regards,
Shubhada K. Shiveshwarkar...
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R
rahulprane
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP Request has been rejected repeatedly

Address:Thane, Maharashtra

My Loop Mobile Number is [protected]. About a two months I have been continuously trying to swith over my number from Loop to Vodafone. But Loop mobile , very tactically trying to deny my request. Earlier they denied for the reason " Violation of contractual obligation" . Upon enquiring this to obtain clarity ,Loop did not explain me the reason. My second request ( Port request LM251844) was also rejected as " Outstanding "...
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lalitsinghi
from Dahanu, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing, network and staff behaviour

Address:Mumbai Suburban, Maharashtra

loop mobile has the worst network coverage! who gave it the no 1 gsm network coverage title? the company boasts so much but is actually nowhere in service providing. numerous offer msgs r a pain. automatic updation of services which results in reduction in pre paid balances. when asked the staff at the gallery they r clueless. the online facility is a waste as the staff is incompetent and rude. the dont address the problem and bang d fone...
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H
hormazp
from Mumbai, Maharashtra
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MNP Rejection

Jasmin Lakdawala. Mobile # [protected]. MNP Request # LM249522
I have submitted a MNP (port out) request from loop mobile to vodafone but the same has been rejected twice by Loop mobile.
Kindly note that the two requests have been rejected on account of subsisting contractual obligations. However as per the loop mobile helpline there are no pending contractual obligations on this mobile number.
The relationship manager...
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prady_online
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusing Number portability

Address:Mumbai City, Maharashtra

I have been going through horrendous torture fm Loop and its utterly disgraceful and pathetic customer srevice. Cant tell you how pathetic it is. They keep disconnecting calls and no follow up is made even after the promisses. I dont want to metnion my prev complaints as they are of no use to me any longer, Plz help me in moving out of loop mobile. I want to go onto vodafone or airtel. I have an airtel number as well and they are providing...
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sanjevktiwary
from Mumbai, Maharashtra
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DO NOT CALL

Address:Satara, Maharashtra

I HAVE REGISTERED DO NOT CALL IN THE LOOP MOBILE. BUT I HAVE RECEIVED EVEYDAY SO MANY CALL AND SMS FROM THE TELEMERKETING CO. I HAVE TOLD LOOP MOBILE CUSTOME CARE SO MANY IMS BUT STILL I HAVE RECEIVED. THE LOOP MOBILE COMPANY IS HARRASSIN ME MENTAILY. PLEASE TAKE THE NECESSARY STEPS AND PENALISED THE LOOP MOBILE CO. MY MOBILE NO IS [protected] AND MY EMAIL ID IS [protected]@rediffmail.com...
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