Loop Mobile Complaints & Reviews

Dt : 26.10.2010

Kindly note that Yesterday I recharge Plane of 273.00Rs.,but we don't know how many have STD, Local,loop to Loop minutes free ? as well as when I call to 800 ( customer care no) ,every time they told me plz call me after some time due to technical problem, Ok I agree, But I can get the code of short cut key - *101# for loop to loop free minutes, So I can check my loop to loop free minutes, But...

Sir,

I am prepaid customer of your loop mobile service mobile no.mention undersign, since last 3 days Rs.5/- chargers deduct from my prepaid account for downloading game which I have never register & download anything. I have give a call daily customer care unsubscribe this service but they told it is not possible.

I am using loop mobile since last 12 year i never get this kind of problem.

Kindly...

DEAR SIR,
MY SELF MS. ANIKA KABRA I AM USING BPL MOBILE NO- [protected] SINCE DEC'[protected], AND FROM THAT DATE ITS WORK VERY GOOD NETWORK TILL MARCH,2009, BUT IN MARCH'09 BPL CONVERT INTO LOOP-MOBILE AND FROM MARCH,09 I AM VERY UPSET ABOUT THEIR NETWORK COVERAGE.
MY OFFICE AT MAHIM WEST ( MUGAL LANE),MUMBAI FROM MARCH'09 ONWARDS I AM NOT RECEIVING ANY CALL AT MY OFFICE EVEN MOBILE SHOWING FULL NETWORK COVERAGE,...

i m facing network problem last 3/4 months. i m esclate this issue lots of time but nobody is taken propar feedback to me and after that they are disconnected my out going servise.
Regards
Ramesh salekar
[protected]...

I had three loop numbers. Two of my purchased/paid numbers[protected]rs, [protected] - 10000rs are recycled and sold to some one else. [protected] - 1000rs, without using the number there is a bill of 5000 over it. The loop people calls hundred times for a fake bill projected by them to clear the payment, and before recycling paid expensive numbers there is no confirmation. Even visiting the loop store for ump number of times there...

I,m Mustafa Hashim Loop Mobile Customer..
I Had A Scheme Activated SUBWAP89 On My Account And Had A Validity For 30 Days...
In This Period My Talk time Was 0 For Few Hours ,i Refilled With 60rs..After Recharging I Called Customer Service To Cross Check If My Internet Plan Is Still Active ..CSR Assured Me No Deduction Will Be Done From My A/c internet plan is active...I Called One More Time To Make Sure Reply Was Same..
I...

I had subscribed for GPRS services and paid 29 Rs as monthly subscription fees, but till date i am unable to use the services. I had called 100 times to customer service team of Loop mobile and spoken to teamleader as well as Asst Manager "Mr Mayur" but my problem didnot got resolved nor i got the call back from "Mr Mayur" nor from " Mr Bhavin Shah" Manager Operations. May i know when my problem will resolved....

Loop mobile is charging the advance tariff fees when we change the tariff plans but it does not inform us the we will be charged the advance tariff fees which is refundable only while closing the account and the total accumulated advance fees is not mentioned anywhere in the bill nor the loop mobile call centre people are ready to tell us . why the money is not refunded immediately.why is the customer not informed about this kind of refund...

respected sir/madam,
my name is vignesh talekar. my mobile number is [protected] which related with loop mobile service.from last two weeks i had miss call & sms from [protected].when i was try to this number no one response it.i was irreted form miss call.please give me details of that number. when i was complaint about that number in loop customer care no one response me.so pls help me. reply me as soon as possible....

i have fooled my a sales person name HEMAL VASANI of loop mobile , i took 4 post paid connection from him & he put 09 connection on me .

now i have recived bill of all the 09 connections wich 04 bill wich i am using i have paid .

Now , rest of the cards wich i havent used , & the SIM cards are packed in the company seal packet .

the sales person had switch offed his mobile from last...

I am complaining to loop mobiel about their poor network services. I am constantly in touch with their authorities ( customer care then nodal office and then appelate authorities) and there is no response in terms of work, they just giving me time it will be looked into from past 3 months.
I am facing serious problems from their services. I am facing a problem of no network coverage, call drop, one messages balance is deducted...

...SIR...MEIN EK LOOP MOBILE KA CUSTOMER HOON...MEIN JISSE RECHARGE KARVATA HUN USS RETAILER NE MERA BALANCE JAAN BUJKE BALANCE REVRSIFY KAR DIYA..AUR WOH KOI RETAILER NAHI HAI....WO EK SADARAHAN SA AADMI HAI..USKI KOI DUKAN NAHI HAI..MEIN CHATA HUN KE USKA CARD AAP BAND KARA DIJIYE..PLEASE PLEASE..MERA NUMBER AAP LE LIJIYE....AUR MEIN AASH KARTA HUN KI AAP MERI MADAT KARENGE......[protected]...

i am very upset about the services provided by the customer care and the store .... i can rate them as pathetic ......... i have had alot many problems and i thought of reporting it now because i have had alot of it .............let me give you some examples i have got a number [protected] i get a message on the number stating that the rental for the services has been deducted when i call up the care team i get a reply stating that we dont...

I am owning a Loop Mobile number - [protected] since more than a decade. I traveled to China and Hong Kong between 10th April and 19th April. My phone calls were diverted to a Mumbai number.

When in China from 10th to 18th April, I was charged Re 1 per diverted call. On 19th, I was in Hong Kong. I
was charged Rs 75 (incoming charges) + Rs 150 (outgoing charges) for every call.

I was not informed of this...

I m using [protected] BPL /LOOP Mobile from Past 3 year ..having 2 connection with me...
but I am facing a very very very bad network Problem..at my Office at Rolex Shopping Centre, Station Road, Goregaon(W), Mumbai-62.
I cant receive or make a single call from my office, Bcoz there is no network..
There is no problem in my SIM card & Mobile(I checked)......

I uday khanvilkar, using loop mobile sim no [protected] wish to bring to your notice that bill statement for period 11/05/10 to 19/05/10 shows usage of GPRS starting from 12:12:59/15:05:10 to 10:25:42/16:5:10 only.
I have never utilised GPRS facility on my mobile in the past nor this time. You can verify this from record therefore the data shown by you is as used by me is not correct and those must be some mistake at your end. you are...

respected sir/madam

hi i am shanil mehta and i have no [protected] which is already disconnected as i havnt paid my bill of rs 1800/-because of the calls whcih is coming to me from no 40907741 and the girl named namita is using so abusive language saying that tera baap bharega bill and all other then that she had used bad words whcih i cannot write over here. also she has called alll my relatives and even my enlaws and the way...

I have a BPL loop mobile number [protected] and for the last one year I am facing and getting frustrated because of the unwanted calls from BPL (around 8 numbers) probably from the customer services.

When i attend the calls, I listen to some music or advertisements on promotions etc and i have been debited from my charge. The calls have gone to such extend that I get calls in the middle of the night or early mornings.br...

Dear sir , In my mobile no [protected] bill they charged wrongly for international sms which I have not done , but they were not agreeing fact , after some days I got the call from company and they told me that they know how to recover the bill and disconnected my mobile , after that in next bill they have deleted the wrongly charged amount for SMS .but till there they have charged me some interest as well as late payment charges . which...

i had given the request to convert my nos from postpaid to prepaid on 28th feb 2010 and has given the photo, kyc and form as per the executive mahendra but the request has not been forwarded and the 2nd bill was generated which shows excess payment of Rs 62 which means the amount which was communicated to me was more than the normal.

after repeated follow also the nos was not converted and was told will get back but there was...