MagicBricks Complaints & Reviews

On 14/5/2018, I purchased a Gold Platinum Listing for Rs.1875/- using my SBI debit card. I received one OTP and One SMS from my bankers for having debited my account. But on checking my account I was shocked to find that my account debited twice. Immediately I sent called magic bricks helpline & was told that two Gold Platinum listing were generated and activated too. I requested them to refund Rs.1875/- as it was a system error and why would I need two packages. But all I got was a feedback message for all the mails I sent & was even told that it was against the company's policy to refund the money. Cheating the public is the company's policy it looks like. Is it a question of life and death that an amount which has been credited to their account erroneously cannot be refunded?

I have taken titanium package and paid my fully amount but till date there is not action taken for package activation. And after pay my fully amount there is no service providing by any manager they all make us fool for services this company like a fraud company, i have taken this package in month of march from that month there is no business happen from magicbrick side.
All the magicbrick employee make us fool for leads and services. I am fad up with magicbrick.
Chor company hai magicbrick mera paisa lekar mera plan bhi active nahi kiya hai or bahut jhoonth bolte hai employee
Wrong commitment dete hai.
I request you to all don't take any plan from magicbrick.

Hello team,
There is your one employee who called me for the property and talk to me in bad manner. Her behaviour was not tolerable for me. Her name is hema Chaudhary in true caller and no is [protected]. It's my feedback for you. If you will work on it I will try to avail your service otherwise delete my number from your database and no one should call me again from your end.

Magic bricks has taken 3000 rupees assuring to get me customer for rental and i have paid online for the same, but till today nothing has been done, i am padmaja a school teacher and my husband got retired and waiting for some money to live our daily life. Our daughters are studying and lots of money neededfor fees and to live in a metropolitan city like bangalore. We r really struggling to meet both ends of life. Need immediate help

On repeated calls from your sales team, i had transferred from my account an amount of rs. 5000 + on 8.5.2018 towards availing your service for silver plus.
However till date no one from magicbricks have contacted me.
I am not able to contact on the number provided to me.
The amount is debitted from my account.
Since no service is provided to me i need refund of my entire amount at the earliest.
Any delay in refund will make you liable to pay interest on the same with immediate effect.

Sub:- complaint against magicbricks for its neglegence in services which made me heavy losses

Sir,
This complaint is against magicbricks in accordance to the above mentioned subject.
I have availed a unlimited listing three months free subscription pack from magicbricks. For the past 20 days i am having problems in my listing due to wrong email i'd provide.
I have called the customer care nearly 10 times and given my complaint. Everytime i just receive a false assurance from the customer care executives of the same to be resolved on priority.
They have not listed my properties nor advertisement from my payment which frauds into heavy losses. I am not able to close any new deals. My properties are lying as it is.
Now the customer care is telling that your email i'd is not in existence nor your phone no is valid which were given to magicbricks at the time of availing the service. I fail to understand how they have accepted my online payment on my real email id. I am sorry but i have no family relation with the times group. My bank statement is showing the onlinepayment. This clearly shows that just to give a fake answer to the customers the executives speak whatever comes to their mouth.
I need to give a special complaint against an employee of magicbricks named mr.. His mobile is [protected]. I had called this employee for my problem and had requested him to help me in the same as soon as possible. I have never receive a call from him for the above said problem. The language in which he spoke was very unethical, i think that it is my legal right to at least ask for rights pertaining to the services for which i have paid from my hard earned money. I fail to understand how to these type of services promoted by the times group to represent their brand in the market. These are just reflecting that the brand is failing in its consistency and its endorsement.
Promises of a good and excellent service is made at the time of selling the service to the customers but never fulfiled. I fell there must be many customers like me who must be facing these problems.
I need a resulation to my problem. Is the times group going to pay me for my losses incurred in the past 25 days. I have all the calls recorded and all the evedances pertaining to the same?

Regards,
Vinayak g. Erande
[phome no protected]

Email id:- [protected]@rediffmail.com

I never thought magicbricks would disappoint me but it did, I opted for the paid subscription on 26th April and ever since then no one has called regarding the photoshoot which came with the package.
Had to call and fix an appointment for myself. And they don't bother to keep up to their word that they are supposed to some on 14th of may can you believe they are coming to take pictures of my property after 2 weeks. And unfortunately they didn't show up as promised I called them on 15th May they don't bother to provide any service one the paid subscription is done and the money is in there account. Very bad service wouldn't subscribe to magic bricks again. Very bad.

GUYS ATLEAST HAVE SOME SHAME FOR THE MONEY I PAID IF NOT RETURN IT HAVE SOME MORALE IN WORKING WITH A CUSTOMER. DON'T BEHAVE LIKE CRIMINALS.

Dear sir/mam,

There are few wrong information posted on your website magicbrics.com about our apartments project known as "pramuk mm meridian, jayanagar, bangalore". So we request you to remove all price related information from your website about our mentioned project.

We are writing this complain behalf of pramuk mm meridian.

Please contact for any update.

Regards:

Chandan
[protected]

Hi team,

I have bought silver plus package which says the validy for 3 months. I have bought today which should hold the expiry as jul 31st. But it as only july 1st as expiry date. Yesterday i sent a mail and now it is showing as jun 30th instead of july 30th. Wherein, the agent said this package is for 3months and i booked on may 1st which means the expiry should be jul 31st.

Please note the order id - 37019

Advertisement id[protected]

I have bought a titanium package from magicbricks for renting out my flat in dehrdadun. After taking the payments no one called me up to help me post the Ad and for other services. I kept calling them and after several calls, they had put in a wrong AD.
i complaint about incorrect details and in the meanwhile, a local broker got me a tenant. I had to pay him commission also.
Now they are not refunding my money at all. i have also asked them to let me post another property and no one is taking my calls.
Please help me.

Hi, i opted for titanium plus package to post my ad. One of the worst experience ever. The photo shoot hasn't happened even after a week while the initial commitment was 3 days. The worst part is they schedule a time n the guy never turns up. They forcibly upload outdated pics given by the builder and you have no option to delete it. The customer service is worst and lacks coordination at all ends. Please stay away from these fraudsters. The auto refresh option never works and i haven't received a single call from any buyer till date. Totally regretting my decision.

These people keep calling me even though i told them i don't need their photo service. It is very annoying....

I listed on Magic Bricks on 7th April. I bought a Gold plan paying over Rs 3000. I requested a professional photo shoot of the property. they scheduled it on;ly on the 12th of April. the photos are not uploaded until now.
Magic Bricks has not published the photos of my property despite several follow ups. I have paid for a Gold plan but there seems to be no benefit at all. The customer care numbers are not reachable most of the time. It is a very frustrating experience.

I would like to have the phots of my property uploaded immediately

Dear Sir,
7.4.18
I am Mr.S.Jeevan from Chennai.
I have advertised for the sale of my Apartment in Anna Nagar, Chennai. in the free list in Magicbricks.

They have continuously asked me to go for Paid advt.
I have paid Rs.800/- on line.on 25.3.18.
It was debited in my IDFC bank account.
I did not received any receipt or any acknowledgement for the payment they have received.

My matter was not advertised and their customer care numbers are not reachable. Neither replied for many e-mails sent to them.
You can even try their customer care Ph :[protected]

I have explained this matter in the email sent to them and asked to pay back to me.
No response at all.
This is pucca cheating.
I request you to Kindly do the needful.

They should not cheat more innocent public for more amounts.
I must get my money back, though it is small amount as their attitude is fraudulent.

Thanking you,
Regards,
S.Jeevan
[protected]

Knowing that magicbricks people and service both are bad ...i invested Rs 38000 in a 3 month certified listing pack newly promoted and rigorous fallow up made by Mr Sujeet Naik(The guy who has no idea about a b c d of property market). Now enjoying his paris trip. And i am struggling here for the service since last 15 days.

In my earlier experience they were bad but now they became the worst in property market as per my view and i may be completely wrong as well.

But i should get a fair chance to explain my problem which are as below

1. I am a small broker from kharghar street struggling to get leads for the real estate business and one fine day Mr Sujeet From Magicbricks showed the path of getting good leads through the new Certified Listing pack which anyway i didnt trust .
2.But this fellow came to my office 20 times and persuaded my staff for taking this package ...took the cheque from me get it cleared and varnished when service is required to be delivered.
3. Since last 15 days this guy is saying that i am coming to your office to explain the service and suddenly since last one week not picki8ng my call and saying that i am at paris and will come by 10th.
4. I do not have any problem of not coming to my office or rendering his service personally but the problem is the person is not competent about his own his product.
5.Neither his superior not the customer care team has an idea about the product and issues we are dealt with on day to day basis.
6. Out of frustration when i was not getting the service as i am expected to ...when asked for the money refund his superior Mr Gourav is saying that put a request of cancellation you will get it back the remaining amount after deducting the days of service you have used yet. which infact should be zero.
7. Still i had chatted with Mr Sujit Naik in whatsapp and took some information about the problem i am facing and tried to solve it from myside but unfortunately the site is allowing to do me so and the cc team has no idea about the issue.
8.Team magicbricks is worst as compared to their product designed in a bad way.

So requesting all brokers to stay away from such company who put there hard earned money expecting business out of this.

Till the payment of 10k was made they kept calling me every minute, even the time between i got to back n got back to my system i got so many calls asking if the payment was made and once the payment was made and the details taken no one came for the photo shoot of the building. It’s been almost a month and no pictures are been taken. Every time i call they say they’ll send someone but no one turns up. It’s been very disappointing, this will be the last time i’d be using magic bricks! Such a waste!!

Very disappointed with the service of magic bricks. I made the payment for the platinum listing on 16th of march and got activated only on 26th march and when i try to renew the listing using platinum listing, it is giving an error saying using restricted package. I hope you will resolve this issue and my ad details are mentioned below.
Ph: [protected]
Property id: 33301433

I have upgraded my account through magicbricks sales person on 16th march but still my listing is in expired state.
Tried contacting the sales person and he is not responding, i really don't understand what is happening.
Agent name: anil
Mobile #[protected]

Because of this, my advertisement is in expired state and i am not getting any response from customers and will be a big loss to our business

Can you please check and revert back

I registered in MagicBricks.com for my property located in Pathanamthitta district in Kerala. The property id is 32766779.
I just wanted to inquire. When I contacted the customer care officer of Magic Bricks, he tricked me into taking a paid membership. The place where my property is located at has no buyer at all. If at least I had a single buyer, I would not have complained. Also I was adversely influenced by their advertising. If they don't have adequate service to offer why do they claim to to so in their advertising. I was tricked into paying Rs 6500 and till now I don't have even a single buyer. I have taken Platinum listing. I want justice.

Paid for two gold packages for display of two properties.
Id:32650929 paid rs.1875 after 50% discount gold package on 21/02/2018.
Id:32686925 paid rs.3700 gold package on 22/02/2018.
Only id:32686925 is activated on web.
All refresh procedures were done with the live instructions from magicbricks.
Magicbricks claims that due to refresh problem only one property is activated for display.
They refused to activate the second property and also refused to return the money.
If both gold packages are attached for one property then it should be displayed for 120+120 = 240 days.