Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Ref: our consumer no:[protected] & meter no. [protected]
Our latest bill enclosed with this letter.

We would like to inform you that we continuously getting average bill since last 3 months.
Our shop had closed from june 2019 and we getting 400 average units from last 3 months.
We request you to please look into matter and send your person to visit our shop once.
And also we request you to shut off the meter temporarily as we have close down the shop.
We would inform you when we will open it again.
We herewith request you to kindly visit our premises and re assess our accounts and give us credit for unused units.

I appreciate if this matter o[censored]nfair excess billing is resolved at the earliest.

Waiting for your immediate action.

[protected]. Meter no.

We have recevied the bill amt - 26, 490/ which was due on 9th oct 2019.

This shows vry high and unjutified all of of sudden. How come meter come all of sudden.

Pls arrange survey o[censored]sage. Also as a consumer how we will deposit such a high amount, when there is no fult.

Regards
Vinay chaturvedi - [protected]

=
Bill month consumption (Units) status bill amount prompt payment date due date view/download
Sep 2019 2, 594 live 26, 490.00 28 sep 2019 09 oct 2019 view/download
Aug 2019 26 live 490.00 28 aug 2019 09 sep 2019 view/download
Jul 2019 26 live 250.00 29 jul 2019 08 aug 2019 view/download
Jun 2019 26 live 980.00 28 jun 2019 09 jul 2019 view/download
May 2019 26 live 730.00 29 may 2019 10 jun 2019 view/download
Apr 2019 67 live 870.00 29 apr 2019 09 may 2019 view/download
Mar 2019 3 live 410.00 28 mar 2019 08 apr 2019 view/download
Feb 2019 0 live 300.00 28 feb 2019 11 mar 2019 view/download
Jan 2019 7 live 140.00 28 jan 2019 08 feb 2019 view/download
Dec 2018 127 live 870.00 28 dec 2018 08 jan 2019 view/download
Nov 2018 148 live 1, 120.00 29 nov 2018 10 dec 2018 view/download
Oct 2018 147 live 1, 090.00 29 oct 2018 10 nov 2018 view/download

We have put a application for load extension at vashi sector17 mesb office on 17.09.19 but today's date 17.10.19, till date no demand for application is generated and both offices sector18 and sector 1 are just making excuses that it will be done from sector18 office if you go to sector1 office and viseversa. We request senior officials to take a serious action on this which work should have been finished within a week irrespective of any office. And why it is not done instantly

Dear sir/madam
I the resident of Sara Metroville society located at punawale having more than 60 families as residents have noticed that there's an electrical pole along with earth wire inside our society premises where we have the walkway around our clubhouse. Senior citizens and adults and even children pass by that electrical pole which is very dangerous. It is a serious threat to the lives of residents of our society.
Prompt action may please be taken at the earliest to avoid any mishaps.

Regards
Vijay Joshua
Sara Metroville

Live cable bhrust and for this maintenance of consumer no[protected]
Kindly request you to please proceed for maintenance and gives shutdown their. At that time
Consumer name
Indus tower limited shanti nagar, nagpur
And our technical person already gone for maintenance so please generate online complaint and help us

Cable jalala ahe tith tatkal bdlvlne ahe nahitr accident hou shkte tya karanasathi line bnd krun pahije tr online complaint kraychi ahe pahile as mahiti

I am a msedcl lt domestic consumer. Consumer no.[[protected]] in at post bibi tq lonar dist buldana msedcl has disconnected my supply without any notice / pre intimation.
I have paid a sum of rs. 6670/= online dated month sep 2019, and asked the mseb bibi for connect the supply, however, msedcl bibi office refused to reconnect the supply, saying the connection is permanently disconnected.

This is unjust to me. Kindly look in to the matter and re connect my supply without any further delay.

Please inform me the conditions when msedcl is authorised to permanently disconnect a domestic consumer's supply without prior intimation / prior notice as per merc rules / guidelines. I have all ready paid the pd meter bill but mseb office inginear has demand the new connecton then i will paid the new connection sum of rs. 1050 rs then mseb bibi inginear rathod sir have not provide me new metre connecton

Your immediate reply is highly awaited, since i do not have a power supply @ my home.

Thanks and regards

Dear sir,

I am currently residing at flat a 202 building no –f wing-a mahavir kunj katkar pada boisar -401501 which is having electricity connection bearing consumer no[protected] today i was shocked to received the currently electricity bill of month oct-2019 rs:-4970/-even my monthly electricity bill amount generally range between rs:-700/-in investigated the matter from my side to find the the error and notice that the meter reading last 4 month showing more unit than the current meter reading which is impossible. And find that you meter status :faulty even my meter reading showing perfectly and very clearly, i m informing to you that i visit on your office every month and show to him meter reading and corrected bill amount and i conform that i paid same amount every month due to this reason i have loss my valuable time i m giving the reading detail last 4 month and a copy of bill,

Month previous reading current reading total unit used

July[protected]

August[protected]

Sep[protected]

Oct[protected]

Total unit consumed: 361

Billing unit: 924

Excess billing unit: 563 (Why i want reason) if meter problem than how is possible i have taking reading every time to time and if you show meter default why you are not changing my meter, i m requesting to you that please correct my issue and change my meter as soon as possible,

I hope my compliant will be resolved as soon as p

Virendra c singh

Flat a 202 building no –f

Wing-a mahavir kunj katkar pada

Boisar -401501 contact no. [protected]

Hi,

I am digambar manjrekar and have a m. S. E. B electricity connection at my home in badlapur (Thane) with consumer no.[protected].

The bill for the month of august 2019 came to rs. 11, 200/- with consumption for the months as 896 units which is faulty.

I also brought to mseb's attention due to very heavy rains and flooding in badlapur on 26-27th july and 3-4th august, 2019 my meter was completely under water and this could be the reason for faulty reading.

My previous consumption units are as below-

171, 357, 374, 291, 128, 104, 89, 86 and so on.. The highest reading of 350+ for 2 months are due to summer and justifiable. Also the current consumption came to 200+ units but still the electricity board is not taking my previous and current units in consideration and asking to pay the full amount.

I have made 2 complaints online through their app and also physically submitted a complaint to local office but there is no action taken.

I would like mseb to look into my concern and make the necessary corrections in my bill.

Thanks

Please re-install my meter as i have settled the dues online already.
Please my area is thane - billing unit - 4726 and consumer number is[protected].

Bill was pending last month, i did not pay yet, so, it was taken out without notice.
Please help restore it, the society guys asking me to bribe the msedcl technician to get this resolved, but i am not in favour of this. I want to go with proper procedure, please.

Your help in this regard will be highly appreciated.
Please restore it asap.

My customer is[protected], umesh vishwasrao deokar, my bill of month july reading consumption is 357 units and bill amount is rs. 3570/-, but actual my reading consumption is only 80 units, the reading mistake is made, please correction the bill and give actual consumption units bill as early as possible previous reading 3259 and current reading on bill 3616, but meter current reading is only is 3339, so 277 excess unit is include the bill, so please correction the bill urgently

Dear sir / madam,

My consumer no[protected]
I have given new mesb connection on
March march 10, 2018 application no. 13052936

But we have not received the corrected bill every months
& not collect the monthly reading
Already we complaint three time
* complaint[protected] dt. 15 march 2019
* complaint[protected] dt. 06 oct 2019
* complaint[protected] dt. 13 oct 2019.

We have received the bill in sept 2019 rs. 26100.00
All 15-19 moths reading mentioned in sept 2019 bill.

Therefor mesb charges the unit in high rate
I request to you kindly calculate the reading monthly average reading form
Date of service provided.
Less our paid amount
Dt. receipt no. amount
14.3.2019 0408364 390.0011/02/2019 0407387 390.0014.01.2019 0406485 1170.0015.10.2018 0390754 680.00
Thanks & regards,
Shankar[protected]

Meter reading of my small office was taken after a gap of more than 11.5 months. Even when my office was almost closed in last 4 months, the consumption being shown is 10066 units and meter reading as 18788.
Even the meter reading taken on 10th of october 2019 is 8957.3 only.
Against an average billing of 165 units per months, i have been sent a ridiculous bill of rs.100400/=.

Even though it appears to be a clear case of faulty meter reading taken by the staff of mahadiscom, kharadi, pune office of mahadiscom is neither ready to admit their mistake nor prepared to recheck the meter reading or check if the meter is faulty. They are forcing me to first pay the amount and then only they would check the meter.

Respected sir,

I agree i have not paid a bill for 2 consecutive months, which is my mistake, but your person in my absence came to my residence, cut off the meter, inspite of my wife saying, she is paying in one hour, he cut off and talked in a very humiliating way with her, which is against the modesty of women's, i need to lodge a police complaint against people, kindly make your senior yo look into the same

I have made a payment towards the bill on 19 sep 2019, the payment was made through mobikwik wallet, and the payment was made successfully (Operator ref no. Mk01008jares).

Even after making the payment and it is not reflecting with mseb i have sent email as well however no response from there.

Reg mobile number [protected]
Order id mk[protected]

My consumer no is[protected], staying in kamothe navi mumbai. I am facing power disruption since 1:00am of 8th oct2019. I tried all customer care no but unable to concerned officer.
Till the writing this complaint power supply was not restored in our building and even our area.
It very pathetic that power not restored to normalancy even after 14 hrs of blackout.
Request to pls look into the matter at earliest and ensure power supply to be restored for all.
Regards,

I would like to bring to your notice that the number for enquiring about electricity in sector 35 (Contact number:[protected] never picks up the phone even after several attempts. This is not once or twice, but several times. It is the responsibility of the person in charge to communicate the time required for restoring back the electricity, especially during the night. But the above number is never responding. The other numbers for other sectors in kamothe pick up their phones, but they have no idea about the other sectors and know only about their sectors.

My consumer no. Is[protected]. The connection is in the name of sudesh marutirao rokade. Address b - 23, pradnyangad appartment, off sinhgad road pune
Billing unit - 4612/peshwe park sub-dn/parvati
The flat is generally not occupied, because, we stay there occasionally when we come to pune. On 30th september 2019, when i went to the house, i found there was no power in my flat. When i checked at incoming supply, a wire was found to be disconnected. I got the wire connected from an electrician, because, it was not a sealed connection.
Next day morning (1st october) i went to pay the bill, which was rs.2200/-. I deposited rs.3000/- at @10 am & obtained receipt.
When i came back home in the evening, again i found the power was off, when i asked to check, i found my energy meter was not in place. When i checked with security guard, i was informed, that, meter was removed by msedcl at about 12.30 pm.
I do not understand, how & why msedcl should remove the meter after the bill was paid. There is no notice given. Next day when i went to enquire, i was told, 2nd october being holiday, nothing can be done.
I do agree that bill was overdue till 30th september, but, when the bill was paid, why was the disconnection needed. The payment receipt enclosed.
I urge to reinstall the meter.

We, the residents of building savariya residence near abhiyanta colony pipeline road savedi ahmednagar 414003

Would like to draw your kind attention towards the street lights is not working in our locality. Since last 2 months.
Kindly pay attention to our locality it is very very important to have street lights in our colony

I had raises name change request[protected] on mscb portal on 8th july 2019 and it has been assigned status for last 3 months.

After request seeing my request in assined/ received status i called customer care and executive informed me it will take 2 billing cycles to approve. I waited for 2 billing cycles that is july and august and started calling them whenever i get chance but always get reply from them that it will change in next billing cycle for last 3 months and providing wrong information in very arrogant way.

I called mseb call center on 28 sep 2019 and the executive told me that she will follow up with sub division office the get it resolve asap.

Then no repose after 6 days i again call on 4th oct 2019. (Today).

I called them 4 times on this day,

1st time executive shouted at me and unwillingly disconnected call.

2nd time i called again routine inquiry the were telling me wait for one more billing cycle then i asked to transfer call to senior executive after hesitation they transfer the call to senior execitive called monika, first she informed me same thing and disconnected the call unwillingly.

3rd time i called it went to mumbai mseb call center as i informed by neha kumbhar and after same rutine enquiry i asked them to transfer the call to senior executive then they routed my call on floor to 2-3 executive and after forcing them from me they transfer call to neha kumbhar and she told me that she will call to sub division office and arrange call back within an 1 hour at 1.10 pm and disconnected call. I waited for their call back till 3.00 pm and called again 4th time.

After same rutine enquiry they were telling me this ia not name change request, it is correction in name hence i have to visit sub division office and fill form and produce document there.

Then i asked whether the online process i am following is correct or wrong but she doesn't answered instead repeatedly telling me to visit sub division office then i asked her to redirect call to senior executive as my issue ia not resolved. Then unwillingly she transfer call to monika senior executive and the most arrogant person i saw in my life. Instead of listen to me she started shouting at me that i am calling repetitively and harrasing them and told to visit sub division office and cut the call when i denied she told me to do whatever i have to do.

Is this we are expecting from mseb customer care. If it was private company customer executive then won't behave like this. It ia really hearting.

Hope you will take right action.

Consumer name = prasad rajgonda patil
My consumer #[protected]
Correct route # x8/35/6828/0780/4636972
Mobile # [protected]

I have not yet received electricity bill from date of connection. It's more than 5 months and nobody comes to take my meter reading. I have visited msedcl-sangvi subdivision pune office, they said route number needs to be updated and they have asked for neighbours light bill i have submitted that as well.

Visited the msedcl-sangvi subdivision pune office more than 3 times and submitted the required details and documents but still i have not received correct light bill.