Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Dear sir,
Myself mr. Murlidhar rama, cidco waluj migd 10, cidco waluj 431001 applied for replacement of meter due to faulty as on 19/03/2019 as per the advice from the officials, i have deposited the cost for meter rs.1770/- vide the receipt no.9895537 dated 19/03/2019 and cost for meter checking for rs.236/- on the same day. As per the discussion with mr. Ugande, i have deposited a lumpsum amount of rs.4000/- vide receipt no. 9895536.
I would like to bring your kind attention towards exorbitant billing done against the above meter. Time and again i have noticed this matter to your meter department verbally but no action has been taken so far and i am facing dificulties for making the payment in time because of big amounts. I have received bills of rs. 30000/- for the month of dec-18 to march-19.in fact, at my home there is no fridge, t. V or any other costly article items installed (Only having 1 nos. Ceiling fan & 3 cfl bulbs) and it is my utter serprise as to why i am getting such type of huge amount bills regularly from your department it is observed that even after we switched off all the switches, the meter is running very fast without any electrical equipment working at my home. Hence i requested to instruct the concern person to rectify or remove the faulty meter at the earliest. The mseb officials taken the faulty meter for checking after my continuous follow up on date 15/07/2019 till that period no electricity connection at my residence and i have received bills from april to till date even there is no meter.
Now, i am continuously following up for meter with the departmnent till this is not materialised. Kindly help and do the needful. I am ready to pay the average billing after the installation of the new meter.

My consumer number :[protected]
I am getting average bill from last 3 month. (Jun, july and aug) that is 20-30 unit per month.
Current reading 1257 kw and previous reading is 96 kw, but every month they ony 20-30 unit for 12 months. But sep-2019 billing unit is 1003 unit amount is 12400 is very high
I register complaint 1 times in msceb site, but no one has taken action on it.
Please check and taken action asap.

Dear team,
As per subject last 10-15 days we followed related sangvi office and executive but no any action by taken concern officer, ececutive engg and electricain technician till date.

Kindly request to you, taking positive action and resolve our residential light problem.

Conumer no.[protected]
Shri. Sachin shamrao thorve,
S. No.13, [censored]ole nagar, sangvi shramsafalya, pune 411027
Mob. No. [protected]/[protected]

This is to inform you that the mseb has generated bill with high reading. They have not deducted previous reading of meter and just given the bill. When i went to complaint they started shouting on me and told that you have to pay bill. No one will help you go where you want. Without deducting previous unit which has been already paid, how they can generate bill.

My name is atul barsagade plot no 59 c bezanbag & near pol no is 25 here is electricity gone (Off) last 1 hour in my whole line minimum 14 to 16 house in this line please sand the some one for restart the electricity as soon as possible because my house in two samll kids they can't sleep without light please sand your guy early as possible... Thank you

I m using 2 led lights, 2 fans, 1 refrigerator, 1 washing machine n 1 television... Bt my bill for every month is very high. Without using ac n computer why i am getting soo much if bill. Pls resolve this problem as soon as possible i need to change my meter. It is making a big hole in my pocket. Other neighbourhoid are getting less bill inspite o[censored]sing ac. Pls look into the matter as priority basis.

I wish to inform you that regarding above subject matter I have already lodged complaints on dated 27th May, 2019 and 28th June, 2019 respectively which were duly acknowledged by the local area MAHADISCOM. The copies of the detail complaints are attached here with for your reference and information.
Till date I have not received any communication or updates from MAHADISCOM on this matter. I am regularly paying the bills as per Commercial tariff instead of Residential.
Please look into this matter at your earliest and resolve the issue.
Awaiting for your immediate response.

If we compare this month bill with our bill of last quarter, we can clearly see the gross mistake your department has made.in last quarter the average bill was 6000 but in the month of august we have received bill for amount rs 135092.03 so there is huge difference between last bill quarter bill and this month bill which shows the company's fault so we request to resolve the issue and avoid inconveniences to us in future
Consumer no[protected]
Name - majid khan nisar
Address - gokunda

Bill date - 06/08/2019
Bill amount - rs. 135092.03/-

Namaste,
I have paid rs.10000 to obtain new meter & i have got the meter on 15.09.2019 but mseb person is asking to pay rs-300 charge for meter installation. Mseb person took rs.1000 extra from me on 15.09.2019 because of the meter was not installed by him on time and saying that i should have called him to install the meter on time so i will have to pay rs.1000 more, then he will handover my meter. But still, meter not got installed. Mseb person mr. Santosh took bribe from me time to time for meter installation, but still i am charged more money to install.
Horrible-meter installation is still pending but i have received monthly consumption bill from mseb.
Please look into this matter and fix my meter issue.
I have attached my mseb first bill without meter installation.
Meter booking is under my mother name-mangal dadasaheb chavan. My contract number is-[protected]

Thanks & regards,
Sandip chavan.

I paid my electricity bill last month, however it’s still showing in arrears. I have tried calling people, emailed multiple times to multiple email ids only to not receive any response at all.
I am scared that the electricity connection might just get disconnected, however they cannot expect me to pay double the amount of money without any hopes of return

It's in reference to the below mentioned consumer ids. It's been observed that there have been very long (24 hour +) power failures in our location in the last 6 months. This is has been really inconvenient.

Even from the last 48 hours there is no electricity in my area. When i spoke to the local electrician, he mentioned that electricity will be restored by today evening but till now there is no electricity.

I...

I had applied for online for change of name on 28th november, 2018 and the details of the same are as follows :-
Application id[protected]
Application date :- 28th november, 2018.
Consumer no :[protected]In the name of late pandurang govind pawar)
Name changed to :- kunal pandurang pawar
My mobile number :- [protected] (Whatsapp and calling)

Till date no action from mseb for my online application date 28th november, 2018 after lapse of approx. 10 months. All required documents are uploaded / attached with my online application on mahadiscom portal. Pl. Do the needful and change name from late pandurang govind pawar (Father) to my name i. E. Kunal pandurang pawar.

I am receiving too much of high electricity bill since march 2019. However there is no much consumption of electricity. Consumer number[protected].

Same has been raised with mseb in july, complaint number[protected] however no resolution yet. Below bill amt

March 2019: 1760
April 2019: 1040
May 2019: 940
June 2019: 1240
Jul 2019: 1540
Aug 2019: 1680
Sep 2019: 3870

Dear all,

I m also facing high bill amount payment from last two month. I have also complaint thru online but getting same response by staying"your bill is not subjected to any revisions and it is request you to pay the energy bill immediately"

No one come to check my meter readings where i have already sent meter reading photos for proof of incorrect reading charged.
My consumer i'd[protected]
My complain no.[protected],[protected]

I have also try to contact with customer care executive for my concern but they are asking for wait for a month for correction

Such a bad experience with mseb

Hello sir/madam
My consumer no[protected]
On monthly bill the name : samir sanjay ghodake
The above mentioned name has some spelling correction as follows,

Samir sanjay ghodke

Please need to make correction in the msedcl data so that on monthly bill should appear correctly
Please guide /help me for doing the name spell change on monthly bill.

I've applied and paid for the new meter of ₹ 1800. Payment was done on 19 th august, 2019. But it has been more than 20 days and no action is taken till yet cc provided me this email id. Meter is burnt there is no electricity in my house for 2 months but electricity bill is coming for no reason. Take some suitable actionin regards
To this matter.

I'm residence of b1307 sai enclave juchandra naigaon 401208.
I'm a consumer of mahavitran my consumer no.[protected].
I'm not using any heavy electricity loading machines except refrigerator.
Still mahavitran sending me heavy bills 2500/-, 3500/-, this time they cross there limits. They had sent me bill worth 11000/-.
Now you tell me how is it possible??
Even i dont have air condition also.
I went to there office i told them to change my meter and inspect site also.
But they refuse to do that and they blaming me only.
Please help me for the same

Electricity theft is increasing day by day by sindhi community in arvi. One motwani family living in state bank of colony pratap motwani. He is having electric shop named saraswati electricals, he is adding some wire in meter to stop or slow it down. He is having 7 acs, 3 refrigerators, 3 washing machines, 6 tvs, 2 water motors to pump the water in terrace. Also he is adding someting in water meter also to reduce the bill. As a citizen of country where we middle class people are paying more bill than these high consumption. He caught red handed before 10 years also. He shared these tricks to his friends these tricks in the sindhi community.

I am a msedcl user with meter number:[protected] division: 2496 (Mukhed)

At the moment actual meter reading is 3020 and the reading displayed on the current bill is more than 3300.

Msedcl employees are falsely entering the meter readings are misusing the consumers in this way.

Kindly look into this issue and resolve it at the earliest otherwise i will take the legal action against msedcl.

Name: namdev balaji gutte
[protected]

महोदय,
मी, तानाजी रामचंद्र पोकलेकर, इथे नमूद करू ईच्छितो की माझा नवीन ग्राहक क्रमांक ४२५६७९६९ असून जुना ग्राहक क्रमांक ०९६२०८६३४३१ असा होता. गेले कित्येक महिने मला अतिशय जास्त प्रमाणात वाढीव बिल येत होते आणि मी त्या संदर्भात वेळोवेळी महावितरण कार्यालयात त्याची तक्रार ही दाखल केली. त्याचा परिणाम असा झाला की मला माझे फॉल्टी मीटर आहे असे समजले आणि बिल योग्य प्रमाणात करून घेण्यासाठी कार्यालयात तक्रार नोंदविण्यास सांगितले. सुचविल्याप्रमाणे मी योग्य ते केले आणि त्याचा परिणाम असा झाला की मला नेहमी ह्या कार्यालयातून त्या कार्यालयात, त्या कार्यालयातून ह्या कार्यालयात अशी माझी सतत पीटाळना करण्यात आली आणि परिणाम मात्र झाला शून्य. दर महिना तेच तेच बिल येत राहीले आणि महावितरण कडून कृतीशून्य भावेनाचा अनुभव घेण्यास मिळाला. एरवी कोणाच्याही तक्ररीपुढे बहिरी राहणारी आणि कासवाच्याही गतीला लाज आणणारी अतिशय कामचुकार अशी महावितरण संस्था आता वीज तोडनीबाबात अगदी सशाच्या गतीने काम करू लागली होती.
गेल्या वर्षभरात मी नोंदवलेल्या काही तक्रारी पुढीलप्रमाणे आहेत ज्या आजतागायत अजूनही चालू स्थितीत आहेत आणि त्याचा कोणताही आढावा अद्यापही महावितरनकडून घेण्यात आला नाही. तक्ररीबाबत कोणत्याही प्रकारचा फोन, ईमेल किवा घरी येऊन विचारणा एकदाही करण्यात आली नाही आणि वीज तोडणी साठी अधिकारी वर्ग अगदी पुढे पुढे होता. तक्रार अजुन देखील चालू स्तिथित आहेत त्या पुढीलप्रमाणे: ०००००१००७०१८७, ०००००१००७०२०४, ०००००१००७०२२५, ०००००१००७०२२७, ०००००१२५१९९७६ आहेत. अगदी शेवटच्या टप्प्यापर्यंत जाऊन मी तक्रार निवारन करून घेण्याचा पूर्ण प्रयत्न केला पण शेवटी महावितरणाच्या भोंगळ कारभारामुळे पदरी निराशाच पडली. महावितरण अधिकार्यांच्या दिरंगाई आणि नाकरतेपणामुळे त्यांनी अगदी शेवटचा उपाय म्हणून मला संपूर्ण थकबाकी व्याजासहित भरणा करण्यास सांगितले आणि आश्वासन दिले की सदोष मीटर च्या जागी नवीन मीटर बसवले जाईल आणि नवीन रीडिंग प्रमाणेच पुढील महिन्यापासून तुम्हाला सामान्य बिल येण्यास सुरूवात होईल. मी शेवटचा उपाय म्हणून दिनांक २७ ऑगस्ट २०१९ रोजी संपूर्ण थकबाकी १०७८० रुपये भरून दिनांक २८ ऑगस्ट २०१९ रोजी नवीन मीटर बसवून घेतले. नवीन मीटर (मीटर नंबर ४२५६७९६९) बसवताना मी संपूर्ण तपासणी करून घेतली व मीटर रीडिंग ० असल्याची खात्री देखील करून घेतली. दिनांक ०४ सप्टेंबर २०१९ रोजी मला महावितरण कडून एसएमएस आला की आज नवीन मीटर ची रीडिंग घेण्यात येईल. परंतु संपूर्ण दिवसभरात एकही कर्मचारी रीडिंग घेण्यासाठी आला नाही. यावरून हेच सिद्ध होते की कर्मचारी किती कामचुकार आणि निष्काळजी प्रकारचे आहेत. आणि ठरल्याप्रमाणे आज ०९ सप्टेंबेर २०१९ ला मला परत एकदा अनपेक्षित बिल आले जे परत एकदा मागील फॉल्टी मीटर च्या रीडिंग प्रमाणे अगदी तंतोतंत तेच होते. तोच जुना मीटर क्रमांक, तेच जुने रीडिंग, जुनेच बिल, सर्व काही जुने. आणि हो, मीटरचा किवा मीटर रीडिंग च्या फोटोचा कोणता लवलेश ही नव्हता वीज बिल मधे !!!

महोदय, शेवटी मलाच हेच विचारायचे आहे की सर्व काही जुन्या पद्धतीनेच भोंगळ कारभार करावयाचा होता तर मला आपण नवीन मीटर बसवायला सांगून काय सिद्ध केलेत???

आज स्थानिक महावितरण कार्यालयात याबाबत त्वरित विचारणा केल्यास मला त्यांच्या सिस्टम मधे नवीन मीटर डीटेल्स अपडेट झाले नसल्याचे असमाधानकारक उत्तर देण्यात आले. आणि आलेले फॉल्टी बिल पुन्हा मगीलप्रमाणेच भरण्यास सांगितले. हे उत्तर कितपत योग्य आणि समाधानकारक आहे तुम्हीच सांगा???

नवीन मीटर २८ ऑगस्ट २०१९ ला बसवले असताना देखील ०४ सप्टेंबर २०१९ रोजी महावितरण चा कर्मचारी नवीन मीटर रीडिंग घेण्यास का नाही आला???

जर कर्मचार्याने मीटर रीडिंग घेतली असेल तर तो ती कार्यालयात दाखवून का सिद्ध करत नाही? किवा नवीन वीज बिलवर मीटर चा फोटो का नाही???

महोदय, या वरील सर्व गोष्टींवरून हेच सिद्ध होत आहे की महावितरण संस्थेचा दिवा, ठाणे येथील कारभार हा अतिशय भोंगळ, अपारदर्शक, भ्रष्टाचारयुक्त असा आहे.
शेवटी मला इथे हेच नमूद करायचे आहे की येणार्‍या १० दिवसांच्या कालावधीमध्ये मला ह्या प्रश्नांची समाधानकारक उत्तरे द्या आणि नवीन मीटर प्रमाणेच बिल सुधारित करून द्या. ह्यावेळेस देखील असमाधानकारक उत्तर मिळाल्यास मी प्रशासनापर्यंत महावितरणाचा गोंधळ कारभार उघड करण्यास गय करणार नाही.

शेवटी मला इथे हेच नमूद करावेसे वाटते की सामान्य माणसाची जास्त परीक्षा नका पाहू. ग्राहकांचे समाधान हेच तुमचे अंतिम उद्दिष्ट असले पाहिजे. त्यांना न्याय मिळवून देण्याची अंतिम आणि सर्वस्व तुमची जबाबदारी नव्हेच तर कर्तव्यदेखील आहे !

तुमचाच ग्राहक,
तानाजी रामचंद्र पोकलेकर

ग्राहक क्रमांक: ०००४६७१३५५६२
बिलिंग यूनिट: ४६४३