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Mahindra And Mahindra Complaints & Reviews

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R
rahul c.luniya
from Pune, Maharashtra
Jan 19, 2019
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Address: Pune, Maharashtra

On date 07/12/2018 i have been booked mahindra xuv 500 model w-11 silver with shiv autowings pvt ltd (Savan ib autowings pvt ltd,) midc, bhosari, pune, maharastra.
Full payments taken by him on 17/12/2018 & 21/12/2018 saying car is ready for delivery. But till the date they could not delivered the car. Every day they are giving us false commitments. We are frusted of the harassment by him & thinking of taking legal actions. Its a worst experience with mahindra dealership has given us. Till the date we have paid one loan installment for rs.20916 & another installment is due.

Can mahindra help us to resolve this issue urgently???
Apr 8, 2019
Complaint marked as Resolved 
I have recd my car @ 1-2 months late.
Mahindra And Mahindra customer support has been notified about the posted complaint.
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    Kulwinder Jhande
    from Firozpur, Punjab
    Jan 19, 2019
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    Address: Ludhiana, Punjab, 141001
    Website: 9592211528

    Sir mera name kulwinder singh hai meri gaddi ko 3 month ho chuke hai dealer ne abhi tak gaddi ki rc nhi di na permit mene purani gaddi de ke nai gaddi li thi gaddi vo purani bechdi ab keh rhe uske kagaj pure nhi the agar gaddi ke kagaj pure nhi the to gaddi di kyo na uhno bank ki koi detail clear ki

    Name kulwinder singh
    Village jhande

    Loacation branch ferozepur road near mbd mall
    Ludhiana jaha gaddi li
    Mahindra And Mahindra customer support has been notified about the posted complaint.
    The vehicle if not warmed up even for a couple of days, the battery gets drained out. The vehicle has been purchased on 02.08.2018 and since then the battery has been discharged more than four to five times.
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      A
      anant2012
      from Patna, Bihar
      Jan 17, 2019
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      Address: Aligarh, Uttar Pradesh, 202001

      Reminder.
      Sir, i am rajeev kumar raghav owner of the raghav travels noida. I am old customer of cars of mahindra company since 2016, i already have three cars of mahindra company registered with my firm raghav travels. Their vehicle numbers are as follows :- up81bt5446, up81bt5443, up13at3287. Sir i have booked a new marazzo car from vineet automobiles (P) ltd. Aligarh u. P on the date of 26 dec 2018. I am also uploading his booking receipt as well. When i went to take car delivery there was a person in the insurance department his name is mr. Ajay godhani garg his photo is attached also who missbiehave and abuse me because i want to take another company insurance. But he forced to me insure another company. I am very hurt by this missbiehave, and i never buy mhindra's car in future. Thanks raghav travels noida mob: [protected], +[protected]
      Mahindra And Mahindra customer support has been notified about the posted complaint.
      Jan 19, 2019
      Updated by anant2012
      Sir, i am rajeev kumar raghav owner of the raghav travels noida. I am old customer of cars of mahindra company since 2016, i already have three cars of mahindra company registered with my firm raghav travels. Their vehicle numbers are as follows :- up81bt5446, up81bt5443, up13at3287. Sir i have booked a new marazzo car from vineet automobiles (P) ltd. Aligarh u. P on the date of 26 dec 2018. I am also uploading his booking receipt as well. When i went to take car delivery there was a person in the insurance department his name is mr. Ajay godhani garg his photo is attached also who missbiehave and abuse me because i want to take another company insurance. But he forced to me insure another company. I am very hurt by this missbiehave, and i never buy mhindra's car in future. Thanks raghav travels noida mob: [protected], +[protected]
      अभी तक मार्केट में बोलेरो कैंपर का 2019 टॉप मॉडल अवेलेबल नहीं है
      क्या अभी तक न्यू मॉडल लॉन्च नहीं हुआ है?
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        Nancom
        from Imphal, Manipur
        Jan 17, 2019
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        Address: Papum Pare, Arunachal Pradesh, 791109
        Website: Mahindra and Mahindra service center and care

        With reference to the stated subject i have a proof that dms shows outdated information regarding my case.. Proof is that i have enclosed updated owner name from few online sites/apps. I think key lock installation is just minor problem but dms and service provider of mahindra and mahindra is a big problem.. Today i went to service center still same problem nothing progress.. I just had to loss my valuable time and money visiting service center often.. I don't think mahindra and mahindra will provide me back my time and money and so on..
        Mahindra And Mahindra customer support has been notified about the posted complaint.
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          Nancom
          from Imphal, Manipur
          Jan 16, 2019
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          Address: 791109
          Website: Mahindra official website

          I am really upsets about my experience so far I have got from iconic Mahindra dealer/service center Nirjuli Arunchal Pradesh and to theirs north east Mahindra associaters also. My problem is so easy to be tackled but they are not even taking it interest in solving. If this problem happen by this weekend I will put my Mahindra Scorpio into fire I will burn it down for sure..Pliz don't mind Mahindra and Mahindra yours bad bad service provider letting me to think that way. Am sorry for that. I have attached few photos that is updated but yours service provider are not updating their site..
          Mahindra And Mahindra customer support has been notified about the posted complaint.
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            Nancom
            from Imphal, Manipur
            Jan 16, 2019
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            Address: 791109
            Website: Mahindra official site

            With regards to the said subject my problem is that I bought 3rd hand Scorpio bearing RC CH04j8002 recently.I have provided all the required documents to iconic Mahindra dealer Arunachal Pradesh but the case is that they along with North East Mahindra associated are not cooperating to me very well for more than 20 days now..They said that vehicle is still registered to the first owner name where as I have found from several online apps/sites that the RC has been transferred to second owners name..I think they haven't updated theirs sites and causing trouble to us..I request Mahindra and Mahindra to look into my matter solve my problems as early as possible already I have lost my valuable time visiting Mahindra dealer and having mental agony for this.
            Mahindra And Mahindra customer support has been notified about the posted complaint.
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              M
              Monu_12345
              from Ladwa, Haryana
              Jan 15, 2019
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              Resolved

              Address: Ambala, Haryana, 133201
              Website: in.kbsmahindra.com

              I have been trapped to buy discontinued model of mahindra xuv by local dealer kbs motors and the vehicle i received has many issues due to been sitting in plant/yard for about 7 months.
              Customer service level is very poor and we are very much shocked to see service standards of multinational company.
              I hope i can get to talk to someone from mahindra head office to discuss my issues.
              Feb 16, 2019
              Complaint marked as Resolved 
              Mahindra And Mahindra customer support has been notified about the posted complaint.
              Verified Support
              Jan 16, 2019
              Mahindra And Mahindra Customer Care's response
              Hi Sir, please email us your contact number and vehicle details on [protected]@mahindra.com or call us at [protected] in order to enable us to look into your concern.

              Regards,
              Customer Care Team
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                M
                ManoharChavan
                from Ambad, Maharashtra
                Jan 15, 2019
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                Address: 442001
                Website: [email protected]

                It is to inform you that my vehicle bearing sl. No. Mh 49 bb 1691 in respect of manohar raghunath chavan is not starting thereby unable to start the vehicle. So that my vehicle still on the same place.

                In view of the above it is requested that necessary assistance may please be provide to me on the below address :-

                C/o dudhane house, giri peth, pipri meghe, wardha mob no. [protected]

                Yours faithfully,

                Sd/ —
                (Manohar chavan)
                Mahindra And Mahindra customer support has been notified about the posted complaint.
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                  L
                  Luberico India
                  from Bhagalpur, Bihar
                  Jan 14, 2019
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                  Address: East Singhbhum, Jharkhand, 831013

                  Dear sir,

                  My name is sewa singh and i have purchased scropio s10 from the utkal automotive, adityapur, jamshedpur-831013. After servile services they dint change the air-filter as i have purchased the vehicle from 2015. As i was traveling and the vechicle was giving some problems then after so much trouble i have to check the local mechanic, he check and found that the air-filter is not been changed. I have also have the issue with the dealer for service as i was having problem for the wheel aliment but they said they aliment machine is not working then some times we cant able to wash the vehicle as the washing machine is also not working.

                  So i am very disappointed with your services. Need to take a serious action.
                  The vehicle details are:-
                  Scropio s10
                  Registation no - jh05be 7210
                  Engine no - sjf4d19836
                  Chassis no - ma1ta25jxf2d29671
                  Personal detils - sewa singh ph - [protected] / [protected]
                  Mahindra And Mahindra customer support has been notified about the posted complaint.
                  Dear sir your worker behave is not good with costmor in brajesh auto mobile purnea bihar I booking 3 wleer but not delivered and than I give refund amount but not refund amount and abuse me that all sir
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                    S
                    Saurabh Nikunj
                    from Patna, Bihar
                    Jan 14, 2019
                    Resolved
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                    Resolved

                    Address: Ranchi, Jharkhand, 834009

                    Hi!
                    I have purchased a xuv 500 from your nexgen solutions ranchi dealer on 14th dec 2018. For the said vehicle i have submitted a challan of choice number jh01dg 7777 at your dealership office for sending it along with my registration papers to rto. I have paid an amount of 25000 for this choice number. On 24th dec 2018 i received a msg from rto office that your registration of new vehicle is under process with no. Jh01dg 8020. I immediately raised the issue with your dealer that there is some error please verify it with rto for correction, but nothing was done. I again received a msg from rto on 31st december that jh01dg 8020 has been allotted to you and rc is under process. Again i reported the same to your dealership but nothing was done. On verification from ranchi rto it has been verified that due to some error from nexgen's end my challan of choice number jh01dg 7777 was not considered while issuing the registration number. I immediately raised the issue with gm of nexgen solutions ranchi mr. Upendra but he simply denied to help stating that "ho jata hai mistake kya karen". He also told me that i should directly deal with rto as he will not help me in this. On insisting he was rudely rejected my request by saying he cannot help me in rectification. Then i took the matter with rto and still running from pillar to post for the correction. I have given the feedback to your call centre for such unprofessional approach during my welcome to mahindra new vehicle call but i haven't received any call from your end.

                    You are advised to look into the matter and get it corrected immediately before the matter gets out of your hand.

                    Such unprofessional and rude approach from you and your dealer's end is making me think whether i have made the right choice or not by taking a vehicle worth 20 lakhs from mahindra. Is this the way mahindra gives customer service or is this the way mahindra train there staffs, where a person like gm of your nexgen solutions dealership misbehaves with a customer.

                    I want this matter to be taken seriously and strict action against such employee and dealership must be taken immediately.

                    I am ready to take this matter to court as well as in media if solution of my problem is not done.

                    Regards
                    Saurabh nikunj
                    [protected]
                    [protected]
                    Feb 16, 2019
                    Complaint marked as Resolved 
                    Mahindra And Mahindra customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 16, 2019
                    Mahindra And Mahindra Customer Care's response
                    Dear Saurabh, regret the inconvenience caused to you. We've forwarded the your details to the senior management of Nexgen Solutions- Ranchi to look into your concern at the earliest.

                    Regards,
                    Customer Care Team
                    I have 2018 model bolero sle I bought it on Feb 18 after frst service starting trouble in my bolero m trying to start engine vibration is coming too much and engine stops automatically stil continued 2 and 3rd service I explained to service centre stil it continues can u pls help me to clear this problem
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                      S
                      Shiv2332
                      from Ambala, Haryana
                      Jan 13, 2019
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                      Address: 136135

                      Hi...
                      I have xuv 500 bought few months back from mahindra & mahindra located at saha, haryana
                      Few days back my front bumper got hit from driver side.

                      1. When i was dropping car to mahindra and mahindra service centre at saha i asked to check for any other defect except broken bumper. Every thing was ok. No dent, no discoloration etc. Even i told the service personal to check that there is nothing wrong with the vehicle.

                      But when i came to take the delivery of vehicle there was a dent at back side of car.
                      No one at the centre was taking responsiblity.
                      After 2 hours they agreed to repair it. They given me in written that they will get it repaired free of cost.
                      But what is this...
                      This is far more worse than 3rd class service.

                      I have marriage function at my home... So u know how bad i vl look a dented car at a marriage function.

                      Also it has reduced value of car. Who will pay for that?

                      2. Before taking delivery i was talking to the service person.
                      I asked him to check all the things before confirming to me to take delivery of the vehicle as i cant visit again and again due to busy business hours.

                      When i visited the service centre and when i checked my car... What i found is 5 out 10 nuts was not bolted.
                      Bumper which was changed to new, was not proper. It was out from one side.
                      They opened it again then fixed it again in front of my eyes. Then it become proper.

                      My vehicle wasnt even washed.
                      They washed it when i asked them to.

                      3. When i was buying the car i asked for full claim bumper to bumper insurance.
                      I was told that the insurance i am taking is of top of the line bumper to bumper, if in future i have to make a claim then i only have to pay for file charges.
                      But at the time of claim, they are telling me that its the lowest bumper to bumper insurance policy.
                      I have to pay for all the nuts, bolts, internal rubber and many more things.

                      I have already used cars from other companies and even i am still using other company cars.
                      This type of problem never came to me with any of the company as all of my vehicles services always happen in only company's service centre that is either mistubishi, hyundai or maruti suzuki. And i am facing many problems from the time of purchase of mu xuv car kike sunroof dashboard gap interior voices breaking voice. Is it of 20 lacs car or 50000 car. Bad experience of mahindra first car. Very bad
                      I am making sure that i will never visit that same service centre again.

                      Worst experience ever.

                      [protected]
                      [protected]
                      Mahindra And Mahindra customer support has been notified about the posted complaint.
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                        Patta gopal
                        from Anantapur, Andhra Pradesh
                        Jan 13, 2019
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                        Website: Mahindra

                        Respected sir,

                        It is proud to see m&m devolepments around 360° almost all types of vehicles are running. Being a indian we proud of that & i love swadeshi, that's why i join as customer of 4 small vehicles i. E 02 x maxxitruck + & 02 x alfa for water plant.
                        Last cupple of months i observed that there is no proper servicing to update vehicles, because of that my vehicals are breaking down at enroute, somany times.
                        Kindly instruct them to provide best servicing.
                        Mahindra And Mahindra customer support has been notified about the posted complaint.
                        I repaire my bolero slx RJ25UA2789 at your garage karauli, they do not work properly and claim to me high costly and extra unwanted charges
                        Thanks
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                          perfects43
                          from Indore, Madhya Pradesh
                          Jan 12, 2019
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                          I had given my xylo for servicing at ralas motors with a specific complaint of vehicle having starting problem. At the time of receiving my vehicle back they had assured that they have sorted all the problems & the vehicle is in good condition. Now the vehicle has come to halt otside the state with my aged parents in the car. Further they are running from taking any responsibility & i have to spend another approx. 6000/- bucks on getting the car repaired. They are telling that they are not responsible for servicing & that we have to bear all the expenses. Unnecessary harassment is caused because of there lack of proper servicing.
                          Mahindra And Mahindra customer support has been notified about the posted complaint.
                          I am owner of Mahindra XUV 500 automatic, I met with and accident two days back and from front the car got severally damage but still airbag of my car didn't get open. This is a very serious concern.
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                            pankaj191972
                            from New Delhi, Delhi
                            Jan 10, 2019
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                            Address: New Delhi, Delhi, 110085

                            I bought xuv 500 w7 version in sept
                            2018 .. the dealer cheated me on all accounts but i still forgot that nasty exp... even the company does not respond i[censored] complain against dealer... now after driving 7000 km finding the vechile is absolutely a ### piece of enginering.. gears getting jammed .. clutch slipping .. tyres almost getting worn out... i dnt know what to do... and to top it all a lousy coustmer care... i am selling this car at any cost... i sincerely beg to my fellow indians newer buy a mahindta vehcile.. u will cry ...
                            Mahindra And Mahindra customer support has been notified about the posted complaint.
                            My mahindra auto that does not start on cooling. After it gets cool, the sound comes from slef, the battery is probably down
                            Dear Sir/Madam
                            This is to inform you that I Arpita Bose was take a Mahendra kuv1oo K6 + NXT grey at date 22 oct 2018. All payment has been done but till date Our car was not registered. Please take necessary step as soon as possible.
                            All the necessary documents has been attached below
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                              pavan Bpet
                              from Bengaluru, Karnataka
                              Jan 10, 2019
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                              Address: 563114

                              Dear Sir / Madam

                              Hi this is pavan kumar From Bangarpet Kolar Dristict I have Purchased a New Vechical TUV300 in the[protected] at India garage Palace Grounds .

                              From the day i bought the car i am faceing lot of problems in my vechical

                              1st problem wheel sniping till today the problem not sorted.
                              2st all the door are rusted they have replaced r not they told that we have replaced
                              3rd after replacing the door in the month of September 2018 now the new doors r rusted like this i have atched the images below. always my vechical will be in garage for R&D purpose i think so even i have atached the service history of my Vechical i think keep the vechical with your company itself we will invest lakhs of rupees of money on car for our use but what mahindra made the cars for not for customer use till the day now that is[protected] the vechical in the garage itself keep the vechical with you
                              Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                A
                                anant2012
                                from Patna, Bihar
                                Jan 10, 2019
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                                Address: Aligarh, Uttar Pradesh, 202001

                                Sir, i am rajeev kumar raghav owner of the raghav travels noida. I am old customer of cars of mahindra company since 2016, i already have three cars of mahindra company registered with my firm raghav travels. Their vehicle numbers are as follows :- up81bt5446, up81bt5443, up13at3287. Sir i have booked a new marazzo car from vineet automobiles (P) ltd. Aligarh u. P on the date of 26 dec 2018. I am also uploading his booking receipt as well. When i went to take car delivery there was a person in the insurance department his name is mr. Ajay godhani garg his photo is attached also who missbiehave and abuse me because i want to take another company insurance. But he forced to me insure another company. I am very hurt by this missbiehave, and i never buy mhindra's car in future. Thanks raghav travels noida mob. [protected], [protected]
                                Mahindra And Mahindra customer support has been notified about the posted complaint.
                                [protected]Hame phone kar ke bulaya ap payment leke ajao me apko gadi de dunga fir hamse bole ki ab apko kal gadi denge or hamare bejati bhi ke
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                                  JAGADISH PATIL
                                  from Tarikere, Karnataka
                                  Jan 9, 2019
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                                  Address: Gulbarga, Karnataka, 585101

                                  Hi I m Jagadish patil from district GULBARGA state Karnataka . I have purchased XUV 500 w 11 optional on 17th December 2018 from Shah Motors. On my mother name ( shashikala s patil) but when I have logged in on ur Mahindra with you Hamesha with my chassis number is showing someone else name and even someone else number . If I àsk showroom PPL they r telling it mistake happened in Mahindra computer only Kindly help me out and will be waiting for positive response
                                  Plz find the attachment 1. Screen shot o[censored]r application 2. Proof of my chassis number and owner name

                                  Regards Jagadish s patil[protected]
                                  Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                    starxerox
                                    from Madurai, Tamil Nadu
                                    Jan 9, 2019
                                    Apr 17, 2023
                                    This thread was updated on Apr 17, 2023
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                                    Address: 613009

                                    Dear sir/mam,
                                    We bought nissan sunny through mahindra finance in april 2013 and the last due date ended on[protected]. When we approached to get noc, the officials intimated that we have to pay 25, 000/- in a day (Though we finished all the dues, to obtain noc). As we didn't recieve any proper intimations in between, ln 2017 march we got a call to pay rs.35, 000/- for noc.
                                    We are from a middle class family. How is it possible for us to pay such a huge amount in a single day? After paying all the dues, why the extra amount has to be paid for getting noc?
                                    And again upon the belief we had upon you, to buy mahindra thar through mahindra finance, we got the above details.
                                    Kindly help us to get the noc.
                                    Agreement no. : 2535711
                                    Name : siva shankari
                                    Thanjavur
                                    Vehicle no.: tn49ap 3000
                                    Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                      Subba Reddy Vaka.venkata
                                      from Hyderabad, Telangana
                                      Jan 9, 2019
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Telangana, 501301

                                      On 03/01/2019 i have given my xuv500 w9 for service in kushaiguda service center and it was my 2nd free service they charged me inr:2330 for oil change and some gear related issue etc.
                                      But there is no resolve on the gear rod sound & vibration and the engine oil is also black only when i checked and upon that they delivered my car with a 10cm scratch on front side near headlamp and next day i have informed them about that scratch and send the pics of that to service center person they checked there cctv footage and told its that its service person mistake and told they will repair. And i asked next day when i have to give my car for repair means they are telling some stories. Its been a week till now they dint rectify my problem.
                                      I want that scratch to be removed and resolve my gear rod sound & vibration issue to be solve and to be checked engine oil. I am not at all satisfied with kushaiguda service center.
                                      Feb 9, 2019
                                      Complaint marked as Resolved 
                                      Mahindra And Mahindra customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 09, 2019
                                      Mahindra And Mahindra Customer Care's response
                                      Hi Sir, thank you for writing to us. Please email us your contact no. and vehicle details to [protected]@mahindra.com or call us at [protected] to assist you accordingly.

                                      Regards,
                                      Customer Care Team
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                                        M
                                        Mathewkutty Tom
                                        from Bengaluru, Karnataka
                                        Jan 9, 2019
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                                        Address: Kottayam, Kerala

                                        Hai my name is mathukutti tom.. I am from kerala kottayam district to be proper from pala. I am running a farm consisting of chicken, pork, buffaloes, goats, ducks, vegetables etc. I have a processing unit of chicken in which we process the live chicken into meat and deliver to all parts of kottayam... Since i am in a commercial sector i right now have 2 mahindra bolero maxitruck pickups, a mahindra thar, and 2 mahindra jeeto. I am very impressed with the jeetos power and fuel economy but from the day 1 itself i have been facing problems like the door lock dosent open properly as well as one of my jeetos already has a shock problem as well as a sound from the arm. I brought these jeetos from the kottayam (Thellakom) dealership.. I have been complaing all the time since about these problems but i am afraid to say ur service is being deterioating day by day.. They called me up one day and asked me to come early which i went and they took the took the vehicle and delivered it in the evening and really pathetic to say they did absolutely nothing an d i complained again and the next day itself they told me to bring it back again which i did and a new service advisor took charge of the vehicle and wasted the whole day and the result was the same they said there is no sound from the arm which still exsists till today.. I wonder what should i do now because i am not even getting any service parts as well.. I cant understand why on earth u guys lack parts for vehicles when u have a heavy range of production.. I am really disappointed with the service and afraid to say that i might now have to change my vehicles and search for a new alternate.. I think i am clear with my matter and hope u do the needful as soon as possible..
                                        Thanku
                                        Vehicle number:kl 67 b 2600
                                        Service center: mahindra and mahindra
                                        Thellakam, kottayam district, kerala
                                        Mob: [protected]
                                        Mahindra And Mahindra customer support has been notified about the posted complaint.
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