Mahindra And Mahindra Complaints & Reviews

Mere gadi ka num up79k0721 hai maine[protected] ko etawah me rajendra auto ke yaha gadi ki service karyi mahindra worker ko itni laparwahi hui ki gadi ke charo tyre khole the sah loose rah gaye maine gadi ghar lekar a rha tha to driver ko laga kuch gadbad hai gadi me usne dekha tyre ko bolt loose the agar koi ghatna ho kati iska jimmedar kaun hota btaaye aap.

On 30th of january 2019 i buy 2 mahindra hyva's from ambala automobiles pvt lmt.
I gave 2, 60, 000 (Two lakh sixty thousand) cheque to ajay sharma (Agent of ambala automobiles) on 22th of january 2019 which was cleared same day. And now they don't return my margin money and say do whatever you do. So i request you to take action on this agency (Ambala automobiles pvt ltd) and return my margin money.
Manik goel.
[protected]

Good evening sir

1. My name is wing commander Mayank Paliwal. i am posted to Barrackpore, Kolkata. After reviewing your company vehicle Mahindra XUV 500, I finally decided to go for your vehicle in Dec 2018. I actually wanted to buy XUV w 9 model. However, when I contacted to your company authorized dealer (Mr Gautam) of ‘Mohan Motors, Kolkata' on 26 Dec 18, he told me that he has an offer for me. Since it was yearend and he has to finish his stock of Mahindra 2018 XUV lying with him, he offered me to give XUV 500 AT (O) in is kind of heavy discounts are generally not offered by Mahindra. However, with lots of assurance from his side, Mr Gautam convinced me to book that vehicle.

2. Even at the time of booking I confirmed that state of vehicle as not being damaged, or an internal issues or a test drive vehicle. I was categorically being convinced that none of the above mentioned issues exists with the vehicle; however, since the vehicle is standing in Mohan Motors’s yard since Apr 18, they are offering me discount. In order to materialize this discount through canteen stores department of Indian Armed Forces process, I was told to book and pay for XUV 500 w 11 AT (O) through Canteen Stores Department (CSD). I was told that the balance of payment between model w9 and w 11 AT (O) would be reimbursed to me in form of cheque at the time of delivery. I like a simple defense officer, not aware about frauds done by company like your’s (sorry but this is the fact), booked vehicle accordingly and paid in full (Rs 1701798/-) on 28 Dec 18. However, rights from word go, I insisted to see the vehicle prior to paying money at CSD. However, the agent of mohan motors (Mr Gautam) kept on giving me false commitments and somehow managed to get me make payment without seeing the vehicle.

3. On 31 Dec 18, when I went to take delivery of vehicle, to my surprise I found the vehicle offered to me has already run 2480 kms!! The external state of vehicle was also seen to be of a used vehicle (Photo attached). When I pressurized the company MD, Mr. Pinaki Hore, he subsequently agreed that it was a test drive vehicle. When I decided to take the matter to police, consumer from his office and offered my apologies for this daring fraud which they attempted on me. Subsequently, he agreed to give me a new vehicle with existing discount and additional Rs 10, 00, 00/- as a compensation for said attempted fraud. He also gave me the entire commitment in writing and promised to give me a new vehicle at or before 31 Jan 19. Since I was out on 31 dec 18 to take the delivery of vehicle, I had already made insurance of this test driven vehicle’s engine and chassis no. the same day. Now I am struggling to get that insurance also cancelled and my Rs 57000/- are stuck with insurance of this vehicle which Mohan Motors promised to deliver me on 31 Dec 18 !!! While this entire episode was taking place, I have also spoken to regional manager of Mahindra motors; Mr Subesh Mukherjee. He gave me a personal commitment to oversee the rest of delivery case personally and promised me that balance of deal would go without any incident. On his persuasive attitude and written commitment from Pradip Bajaj, I agreed to wait for a month for new vehicle delivery. This entire episode had shaken me up and given me lots of disappointments.

4. However, since 31 Jan 19, whenever i am trying to contact Mohan Motors MD, Pradip Bajaj or his GM, Mr. Pinaki Hore, they are avoiding my calls. On few incidents, when calls got connected, they showed their inability to deliver my vehicle due financial constraints their company is facing. They have asked me to do whatever I can do. I am also in touch with Mahindra Regional manager, Mr. Subesh Mukharjee, who is telling me that Mohan motors have gone bonkers and lots of payment from Mohan Motors is also due for Mahindra also. He said that delivery of new vehicles from Mahindra to Mohan Motors has stopped. However, he is trying to resolve my dispute and trying to get my vehicle delivered. As per him, my vehicle has already come to Kolkata and lying with some other dealer (Shree Motors). Now he is trying to convince Mr. Pradip Bajaj of Mohan Motors to collect that vehicle from Shree Motors and deliver it to me. However, all his attempts from past 15 days have failed and my agony is still unsorted.

5. At this juncture, I failed to understand the ethos and values which you must have imbibed in your company staff and dealers. Even after attempting a pure fraud, they have the audacity of making a me run around like gizmos for a vehicle which I have already paid in full in advance from my hard earned money. I would like to tell you that I had taken a loan for purchase of this vehicle. The installments of same are already on. Now bank is asking me to submit documents of new vehicle which I don’t have to submit. Now they are liable to charge me higher interest rates if I fail to provide them with documents.

7. To substantiate my point I am attaching photo graph of my purchase order, letter of conviction from Mr. Pradip Bajaj. I am also attaching call records between me, Mr. Gautam, Mr. Subesh and Mr. Pinaki Hore. After, listening to them my case would become crystal clear to you.

6. Throughout my life, I have lived with proud and honesty. My organizational culture has taught me to believe on others; honesty and pride. But unfortunately dealer like Mohan Motors have given me one more reason to believe as to why we fail to progress as a country. I as a serving soldier of this country earnestly demand your prompt intervention in this matter and demand you help to get me out of this unethical situation which your company have put me into. If I fail to receive re-addressal of my grievances from your side also, I would be moving on to consumer court, media and police within three days,

Hoping got your prompt reply

Yours sincerely

Wing Commander Mayank Paliwal
[protected]
[protected]

I have purchased mahindra marazzo 7 str m2 model which chassis no. Is ma1wa2es1j2k47752, invoice no.1228 dated 05/11/2018 from v. C. Motors pvt. Ltd., plot no.608-609 rooma, g. T. Road, kanpur-208008.
From the beginning there was starting trouble in this vehicle as sitting idle just for 5-6 days. Whenever registered the complaint in v. C. Motors pvt. Ltd. The service staff came and take off the vehicle by toaching and hold there 5 times for atleast 15 days in every time when complained. Still the problems are same and i'm paying the instalment of that vehicle without using it in every month.
It's really very bad impression against such a giant group of automobile sector which motto is better services and satisfaction upto consumer end but i'm extremely sorry to say that your technical and service management is totally failure to provide the satisfaction and services.
It is my utmost request to sort out the problems on war fotting steps at your good office end so that the repo of the company may be maintain otherwise i would take serious actions through judiciary and consumer forum.
Your positive response is eagerly waiting.
Thanks...
U

I want provide information regarding my car. I have mahindra kuv 100. I have purchased it in the year 2018 (Feb). From the beginning i have engine problem in my car. The engine makes noice after starting it. The noice continues during ride. Also i lodge a complaint with respective authorised service center at aanand but they did not respond well and talk rudely with us. Please provide support with this asap.

I ajay kr yadav have purchase a new scarpio s11 on 6th 0f nov 2018, engine no wrj4g16747 and chassis no ma1ta2wr2j2h24642.

I drive only 8000 km but it start making noise in gear box which i complain to my nearest showroom/workshop but they change few parts and hand over to me my scorpio. But now its again started the same so please what should i do... Please take back your scorpio and return me my amount which i paid you... I am using your scarpio for last 10 years but this is the 1st tym m facing such problems.

Tekriwal motors pvt ltd kabilaspur near leela mandir deoghar jharkhand is the place from where i purchase the scarpio. And this time they didnt responding me well.

Ajay kumar yadav
[protected]/[protected]/[protected]

Being first time with quite satisfied to go for mahindra vehicle 4 wheeler, n accordingly went to punjab motors n booked for above car and also given advance (On 1st feb) to process on manufr of vehicle. Before booking i already informed them that i need vehicle before my travelling date from 16th feb n will be back after 20days trip. As per ther commitment 10days will be sufficient to deliver the vehicle. Until now no vehicle and showing on transit since 1 week

• cabin: strange noise observed when vehicle is in full capacity inside the cabin; in detail - noises of nuts and bolts & springs from the seats as similar to travelling in a moderate government bus.
• info/entertainment system: frequent out-of-order or hanging. Buttons in the steering wheel is not responding frequently.
• sun roof: buttons are not responding some times.
• android auto: is getting hanged very often.
• ac: some fume smell is coming from the air filter; strange noise is observed from the ac vent, similar to a rotator.
• phone: mic problem: while on call the receiver always hears a voice like a robot. This happens when the car in on move. High disturbance is observed to the receiver while on driving.
• tiretronics: frequent false indication of tiretronics regarding the tire pressure, despite the tire is in good condition.

I was promised by mr rajesh sales rep in genesis mahindra, mohan cooperative for exchange bonus inr 25, 000. I asked repeatedly if any actual exchange is required, as my old car was sold to cars24. When we were close to the deal, rajesh said i cant give the exchange bonus, if it was 2018 then that would have been possible. This was after 2 weeks of continuous assurance of the deal. Then he said that this was committed by mistake. I spoke to saurabh his senior and he said cant give exchange bonus, but will compensate something at the time of delivery. When i reached the showroom genesis mahindra mohan cooperative badarpur, i was made to wait for 1hr before anybody attended me. I kept on calling rajesh and saurabh but no one came. When saurabh came he started repeating himself about the deal and was very arrogant. I really do not care about the compensation and i told him that in response to his arrogant offer of 7-8k accessories. I have bought a cars from ford, vw, hyundai, honda dealers and so far my experience was excellent and never came across such a arrogant and disrespectful sales rep in a showroom. I hope this message is communicated to saurabh for his attitude and arrogance. With such service i will never recommend anyone koncept or genesis showrooms as there was literally no one to help. Btw, it was a lease deal and was even easy, but i was still treated in such poor fashion. I went after office with my family to take a new car, but came out of showroom with a bad mood and unpleasant experience. Mr anand mahindra - if you read this or it reaches you in any form or shape, please make your organization's customer experience better or try for best in class, as it will have a stupendous spike to your sales figures and make a name in the market.

This is javed akhtar idrisi from lucknow owner of mahindra xuv500 w11 #up 32 jw 7778. I have really disappointed by the behaviour of mahindra service center safedabad, lucknow. I have given my car for service & claim but i really disappointed that they have taken out my on/off switch & console of my car. And when i complain about it they misbehave with me. And still they are not providing me which makes me to complain to you people and also force me to complain on all india comsumer forum as well as on all other social networks. Mobile - [protected]

I have purchased a car 30 jan 2019 in the name of mrs santoshi choudhary car - kuv100 k4+ model from brajesh automobile private limited kishanganj bihar. Theyhave given us the rupees 10000 of free accessorizes, but when we are going to showroom for acceesiores they are saying accessories is not available with us they tell us to come on next working day after that when we are calling them they said your accessories is avliable come to showroom and take your parts. But again we are going to showroom they again said that accessorizes is not avliable.

And staff of showroom are hopeless they only know how to loot the people

My bolero camper is on service at central motors authorised service center at khandwa, madhya pradesh for last one month. Due to its parts are not available in mahindra and mahindra company. We regret to inform you that kindly coordinate with central motors at khandwa about which parts was required for service of camper and do provide parts urgently.

Dear sir/madam

Re: (Kuv100-2018 model and registration number - up37 h 6366)
On (29/01/2018) i purchased a motor vehicle from your dealership mahindra shiva auto cars india pvt ltd registration number-up37 h 6366. Unfortunately, the vehicle has not been satisfactory because battery is not working from last 6 months and i m regularly going showroom for change the battery. But always saying it will be working fine.'your mechanic inspected my vehicle and agreed to fix the problem under warranty, however, when i collected the vehicle and started using it again, the problem was still there').
I would appreciate it if you could organise to have the problem fixed/use another repairer to fix the problem by 12/12/2018. As i am sure you can appreciate, i rely on my car for transport and apart from the inconvenience, this problem has also caused me to incur additional cost i have kept the receipts as proof.
I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by (Date), i will consider taking further action to resolve the complaint either through the department of commerce or through the courts.

Yours faithfully
Mulit tyagi
Chief editor
Hindustan media venture limited
Hapur
Mob-[protected]

Dear Team,
Mahindra and Mahindra, I have submitted my vehicle no RJ14UK1786 (Mahindra XUV500 R FWD W10 AT) on 23/01/2019 at Jothwara Service Centre Jaipur as my vehicle was damaged due to accident.
I am doing regular follow-up with team TATA AIG and Mahindra but not getting any response from anyone. I request to team Mahindra and Mahindra to kindly resolve above issue on priority.
TATA AIG Policy No [protected] 00
Vehicle submitted at service station - 23/01/2019
Not getting any update about my vehicle.

Thanks,
Huma Sameem
[protected]
Jaipur

I have purchased mahindra xuv 500 w11 (O) automatic on 29/12/2018. After 7-8 days very annoying sound is coming from left front passenger seat that i can’t drive vehicle. I got the vehicle to service centre for 3-4 visits but my problem is not getting solved. I want my front seat replaced. My vehicle no is rj14 uf 9785. My mail id is singh. [protected]@yahoo.in and phn no [protected].

My vehicle no. Is pb 10 gx 7685. And i purchase on august 2018. My pickup is accident on december and it repair on mahindra service centre focal point, ludhiana. Now his claim is 80000 rupees but isnurance told we claim 50% and left 50% paid by customer. However when i purchase mahindra pickup then dada mahindra told your insurance is full from shriram general insurance. But now he didnot claim my vehicle. Plz do something i have not 40000 rupees for paid

I am writing this complaint with the deepest regret of buying xuv 500.

This is the third time my driver's door lock is not functioning due to which all door gets locked up even when i try to open it up.

I had to call road assistance to get this resolved and i made complete service for 22000 and when i got the car back and the issue with the door lock continues.

When i called the chengalpet jain mahindra (Who checked with the problem earlier) they asked me to take the car back. I have to drive my car for around 50kms again

They just lubricated the door lock and given me back and the issue started again and i cannot take my car out again. I regret to buy the mahindra product and the service is pathetic.

I am planning to sell it due to its worst service and product quality. The same issue happened 3 times after purchasing the product. Which means there is a serious flaw with door lock. First time was within 6 months of buying the vehicle.

I want a permanent solution to get this fixed and i am not spending any more on this broken product.

Vehicle number: tn11 m 4587
Gmail: [protected]@gmail.com
Phone number: [protected]

Serviced by chengalpet jain motors

I dinabandhu gope, s/o late nath gope residing at balijodi, hatibandha, p. S. Raghunathpali, dist. Sundargarh owner of the above mentioned vehicle i. E. Bolero plus 2wd 9 seater acps bs4 wd purchased from krishna automotive rourkela on 19.10.2018 and on 29.01.2019 at the time of second servicing it found difficulties in starting, i and my driver request several times to the authorities of servicing center of krishna automotive center but they did not respond us and not checked properly. On 03.02.2019 when my family members went to deogarh for some social ceremonies on the way same starting problem was occurred not start the engine of the vehicle after several times requested by me to the company authorities pulled the my vehicle to the krishna automotive, rourkela after lapsed of two days they did not taken any steps to repair my vehicle. I very upset about the company service and i never recognise my relative or my friends to purchase the mahindra company vehicle because its service is so worst, please take necessary action against the concerned authorities. Mob. No.[protected].

Mr. Rai, service advisor cum manager at sardar motors service center, nausarh chowk gorakhpur up. I booked my scorpio for service on[protected].in the evening my car was not completed so i complained to him and he started yelling and misbehaving with me. Also he behaves like a goon, says that mera koi kuch nahi bigaad sakta.. Service centres other staff reported to me that he fights with everyone.. I own two scorpio and one thar but don't wanna go again there.. Kindly reply

Dear sir,
I given interview on 27 dec 18 in mahindra kalyan motors. From there they say we call you on vacancy.

After some days on 16 jan 19 from kalyan motors call me for a post (Cashier). I am join that post next day[protected].in this case i have a more post offer from other medical company but i ignored.

I'm doing my work well and punchul.
But after some days (16) the company terminate me without any reason. I ask all them why you terminate me but no reply.

So please submit my complaint and reply me.
Otherwise we doing better next step.
I don't want that job, i want only reason of my terminate.

Thnx
Harshvardhan sharma