Mahindra And Mahindra Complaints & Reviews

I m here at Makkar Motors, JALANDHAR 10:20 am for servicing of my Camper Bolero
Mechanical job was done in an hour
That was awesome
But washing centre these guys are very disgusting
They all had food and then sat in my camper and playing songs
Don’t think and care about customer
It’s not first time
It’s happening from last three services
Very bad experience from them
I’ll never come here again.

Complaint to koncept mahindra (Being marked to you as well) : i had categorically told that the person delivering the car has to wait since i wasn't home.. I had told the same to that person as well.. Yet he lied to my mother that i have asked him to hand over the car.. This is simply not done and am going to take up this matter with not only your md but with the management of mahindra as well.. Needless to say shall be posting the same on fb and be assured this is the last time i am getting my vehicle serviced from you people.. I haven’t inspected the vehicle and despite that it has been delivered in my absence after having waited for the delivery person for more than an hour and i repeat having told him to wait for me.. Highly disappointed with the attitude and the service quality. Definitely not buying any m&m car now..

Dear sir/madam

Sunetra kavyesh contractor mere pass aapka tuv300 mh14fg5270 mujko aap k yaha se service k liye cl aaya tha aap ka bhosari ka service station bandh ho gaaya he isliye hadpser me service k liye aa kar executive pic up kar ne aaye they aap k coustmer care k madam ko bataya tha ki mera online payment nhi he me cash deposit kar sakta hu air aap k manager yogesh jo bhosri me merit gaadi dekhtey they unkey account me deposit karta hu dopher me aap k executive me astimate d ne k tim bhi bataya tha ki online nhi he aa yogesh se baat karvao kal mujko marriage me jaana tha jo mujko cancel karna paada because payment online kar ne bol rahe they mujko merit gaadi home delivery chahiye me hadpser payment kar ne nhi jaaunga aur naahi me cl karunga

Thanxs & regards
Kavyesh r contractor
[protected]

I have purchase a xuv 500 w6 on 30th december 2017 no up78 fb 2961 from vc motors fazalganj kanpur motors thru sales person sunil, i was committed a cash less zero debt insurance from new india insurance co while when i enquired it post a small accident at koncept mahindra body shop sector 60 noida mr ajay saini he denied that this insurance doesn't have a cashless facility further on contacting mr jitendre and saurabh from kanpur they said that u have not received the full copy of insurance as it has 2 papers and the second one is for cashless, since then i am asking for the second copy of my insurance and is unable to get any response.
Mr ajay saini had stated that u have to submit full payment ti get your vehicle back.
Plz help to resolve.

महोदय
मेरे पास tuv t6+ गाड़ी है जिसमे क्लच की शिकायत थी जिसे मै लखनऊ a आटो मूवरस चिनहट वर्कशॉप पर गया वहा पर बताया गया की आपका क्लच सिलेंडर खराब है मैंने बदलने के लिए कहा बदल दिया गया मुझसे पैसा 6565 रुपये माँगा गया मैंने वारंटी की बात काही की महोदय सिलेंडर की वारंटी होती है इसका पैसा हम नहीं देंगे
उसका बाद प्री इनवाइस देकर लिए 6565 रुपये जमा कर गाड़ी देने की बात काही की पैसा जमा करो और गाड़ी ले जाओ नहीं गाड़ी खड़ी कर दो मुझसे अभद्रता से बात की गई मैंने पैसा जमा कर दिया दूसरे दिन मुझे 0 पैसे की रसीद दी गई
महोदय इन कर्मचारी के ऊपर कार्यवाही करते हुये पैसा वापस कराने की कृपा करे

मेरी four wheeler quanto c6 RJ14 UD 0527 की sevice मैं कल्याण मोटर्स, जयसिंहपुरा रोड, भांकरोटा, जयपुर से ही कराता हूं .आज से ६ महीने पहले मैंने service और accidental claim के लिए गाड़ी डाली थी. claim संबंधी कोई समस्या ना आए इसलिए insurance भी वहीं कार्यरत श्री बाबूलाल जी से ही करवाता हूं, उस claim के पश्चात जब मैं सोमवार १२-३-२०१८ को गाड़ी की service और accidental claim के लिए गाड़ी छोड़ी तो insurance claims branch के श्री पवन जी ने बताया कि आपके पिछले claim में कमी की वजह से वो अभी तक clear नहीं हुआ है, मैंने हैरान होकर कहा कि इसमें मेरी क्या गलती? वो बोले गलती तो नहीं है लेकिन जब तक पिछला clear नहीं हो जाएगा तब तक surveyor नहीं आएगा इसके लिए मैं आज mail डालूंगा, मैं हैरान हो गया ६ महीने तक ऐसे ही claim pending रहते हैं तो बंदा करता क्या है? मैंने संयत होकर इतना ही कहा कि इस week तो हो जाएगा? पवन जी बोले इस week तो काम हो जाएगा. मैं अपनी गाडी पांच दिन बाद दिनांक १६.३.२०१८ शाम ५.४५ पर सिर्फ service करा कर लेकर आया हूं .service से मुझे कोई समस्या नहीं है नितिन जी और सुरेन्द्र जी बहुत cooperative हैं इतने दिनों तक बेचारे नितिन जी ही mediator बने रहे वर्ना पवन जी को ग्राहक से कोई मतलब ही नहीं है मैने GM श्री दिनेश पारीक से भी बात की लेकिन उन्होंने इतना ही कहा कि मैं बात करके सूचित करता हूं लेकिन उन्होंने call back करके वस्तुस्थिति नहीं बतायी. जब भी मैंने पवन जी को call किया उन्होंने कहा कि मैं आपको call करूंगा... खैर उन्होंने call back करने की जहमत कभी नहीं उठायी हमारे बीच में नितिन जी ही bridge का काम करते रहे . इस सारे घटनाक्रम से दो बाते मेरी समझ में आती हैं एक तो ये कि ग्राहक को इतना परेशान करो कि वो accidental claim के विषय में सोचे ही नहीं दूसरा यह कि पवन जी जैसों को शायद काम करते करते इतना वक्त हो चुका है कि वो अब हाथ ऊपर करके बैठे रहने वाले सरकारी बाबुओं जैसे नजर आने लगे हैं.

(इस दौरान के मेरे कॉल डिटेल और कॉल recording सारी कहानी बयां कर देंगे.)

संजय शुक्ला

A-310 VAISHALI NAGAR JAIPUR

302021 RAJASTHAN

No one has responded regarding my complaint about my tuv300 thats mahindra waste service i nvr ever recommond someone to buy mahindra and thanks for fooling people hatsoff mahindra for ur gud job already i hav been complainted agianst serive about my car no one has responded at if mahindra dont hav gud serive then why do they start there service center own, local mechanics are best then mahindras untrained mechanics

Our school namely peace school, nagam distt budgam j&k purchased 03 no. Of school buses (Cosmo 32 seater) through astro india limited who are authorised dealers in kashmir. First the delivery was delayed by 20 days, then recieved the vehicles on 09.03.2018, but liaising marketing executives mr kaiser and mr bilal deceived us and till date did not give the documents like temp registration and other necessary documents which are needed for making rc.

Athar parvaiz
[protected]
Email: [protected]@gmail.com

I am from pala, kerala state.. My xuv 500 has got engine complaint in just 1.5 lakh km.. All the other vehicles in this segment vehicle will defintly pass minimum 4 to 5 lakhs k. M without any engine defects.. I dont know how this vehicle engine got damaged in this short span of time.. When i contacted the service centre they told it comes around 1 to 1.5 lakhs to repair the engine.. Till now all the services were done only through mahindra tvs service centres.. The vehicle is put there in the service centre at cochin for the last 15 days.. I need a reply as soon as possible

I bought a mahindra jeeto load on 1st week of february from dhemaji district of assam. They took the responsibility to do the registration process nd i paid them accordingly. But its 2 month now nd the registration process is not yet completed. Worst service by mahindra. No service after sales..! If you cannot provide such services u should tell us, we could have done the registration process ourself. You asked for it, and now not providing necessary service.

I have a problem in bolero di vidration and some oil leakage. I contact your gahlot motors, jhunjhunu. That i my vehicle km was 5000 and now 16500. I told them lots of time about my problem and yesterday i were go there for service and again told them for my problem and take all day but they not giving any response. They always ignoring me and misbehaving me. If this time didn't get any statisfing reponse than i will go for consumer court. I need a good response.

I had gone to surbhi motors kolkata today (20mar18) for ac service seeing the advertisement for the rs 555/- offer.

I found that they did nothing except for changing my ac air filter and charged me rs 650/- for the item alone in addition to other charges. This ac filter of my car (Datsun go t) costs only rs 360/- in open market i know, as i have checked up, but i was charged rs 290/- extra.

I had a very bad experience. I will never never never go to mahindra service centre again and tell others also not to go.

Sir/mam
I am having car verito d4 of your reputed mahindra & mahindra with registration number rj27cc6023. I have given the above vehicle with complain of oil dropping somewhere from engine side at your authorized dealer ks automobiles pvt ltd udaipur, rajasthan on dated 17 march 2018.
After inspecting the vehicle service advisor told me that there is a leakage from the drain point of oil chamber and the drain plug is already fitted previously with m-seal over it. They advice me first to repair the inner threads of drain point and if not possible then to replace the entire oil chamber.
Sir i have done my all oil change in engine and all kinds of maintainance with the above authorized service centre only which maybe verified with previous maintainance records. As per records in the month of november 2017 cost of m-seal is added in my bill which i enquired to be put on the oil drain plug.
The damage of threads of oil drain point is not at all my fault and threads are damaged during open or fitting of drain plug. On 17 march 2018 firstly they tried to rethread over size and pluged but they failed to stop the leakage and ultimately provided m-seal on it. Also they told me to replace the oil chamber completely in the next time of oil change.
I discussed the same matter with their head incharge at k. S automobiles about the failure of drain plug, they tried to convince me that the oil chamber is made of aluminium metal and in general the drain plug threads got damage during oil change after sometime. But i am not satisfied with their logic and now i request you to look into the matter that either it is a manufacturing fault or a fault of misoperation at the time of oil change.in any of the case either the company or the service centre is entirely responsible for the above fault.
If it is a manufacturing fault or the service centre fault then the oil chamber must be replaced free of cost so as to protect the reputation of mahindra & mahindra product.
I hope that the company will pay attention to my complaint to maintain reputation.
Looking forward for your positive response.

The radiator hose is getting cut by coming in contact with the pulley have got the house pipe replaced over 3 times from india garage madikeri & sireesh motors jakkur however they have not rectified the issue (Ideally the hose should not come in contact with the pulley) & only replacing the hose pipe. Also the radiator hose is unavailable with parts having to come from bellary?? Very frustrating to c mahindra not having the spares & having to wait so long just for hose pipe.

I, zaheer abbas choudhury of sixmile, guwahati, assam one of the customer of your company complaining against poddar showroom regarding registration certificate of my bolero vehicle which was not yet issued from your showroom, whereas they have taken registration fees from me at the time of purchase at the end of october 2017, no response from them after calling several times from my side, now kindy take necessary steps.
Otherwise i am bound take legal steps.
Thanks

Tn 14 b 8889 my vehicle number. I service d my vehicle in january 2018. After five days it's shows engine symbol and the vehicle pickup is dropping completely. I then went to service station and asked the advisor his action has not been satisfactory. After one day he gave the vehicle and said all has been done but as of now nothing has been done still it is not done and the problem the service station is in guindy first choice. I am going to take vehicle tomorrow. I want to host an case against the service station as my life and my family life is put at risk here.

I (Vikram patil) have purchased a xuv 500 model w6 from royal automobiles pvt ltd gwalior in month of september 17, chasis no. H6h16796
During the purchase of vehicle your sales manager puneet sharma promised me refund of amount for exchange & tcs two months after purchase of vehicle all demand documents were submitted by me.
Now almost five months are gone, number of times i visited showroom but no satisfactory answer was given, your sales manager says he has left the job.
Your landline number is always unattended.
Need a early resolution on the above matter or else i will be forced to choose legal path.

Regards
Vikram patil
Mobile number [protected]

I own a mahindra kuv 1oo, vehicle registration no - od33g0927. My vehicle broke down on the way to tara tarini temple, odisha... On service request two person from midway motors pvt ltd, raghunathpur, po - narendrapur, berhampur - 760007 attended. Mr. Aswini choudhury (Floor controller) & mr. Yudhister reddy (Technician) repaired my vehicle gave a receipt bearing no.023 for rs.2000/- and advised to contact on no. [protected], [protected] if any problem occurs.. I started from that place but only after coverage of 10km, my vehicle broke down again.. I am trying to contact those persons repeatedly but no is responding.. Its very pathetic service rendered by these people... I have to leave my vehicle on the road and wait for alternate arrangements... Please do provide better after sales service... Though i paid 2000 what i gained... Its very pathetic...

Bulu patro
Mob - [protected]

Rajesh Janardan Dixit
Room No. 302, B Wing
Devashish Building, Mohane Road,
Shahad Kalyan (W) 421103
Dist- Thane, Maharashtra
To,
Mahindra Company Ltd
Mumbai

Sub: - Complaint regarding for poor Maintenance and Servicing of TUV Vehicle 300 from the Date of Purchase
Ref No:- Chassis No: MA1NA2SMXF6K37336 Engine No. SMF6K20378 Vehicle Reg No : MH05CM5351.

Dear Sir
On 07/11/2015, I purchased a motor vehicle from your dealership M/s NBS International Ltd (Group of Mahindra Company) (Chassis No: MA1NA2SMXF6K37336 Engine no. SMF6K20378 Vehicle Registration No: MH05CM5351). Unfortunately, the vehicle has not been satisfactory or rendering the vehicle unfit to drive because Gear Box, Clutch Plate and Starting Problem arrived from first day. Your mechanic inspected my vehicle and agreed to fix the problem under warranty, however, when I collected the vehicle and started using it again, the problem was still there.
Your service department has been unable to properly repair the (Gear Box, Clutch Plate and Starting Problem) on my car, and I need your help to resolve the situation.
Today 14/03/2018, again our vehicle stop runs due to Same Issue arrived at Kalyan Shill Road, Thane, Maharashtra. Last one Month ago same issue occurred in Shirdi, Nashik Maharashtra. Last four Months ago at Vasai, Maharashtra. This Issue was arrived no of time in different location. Hence I was silent about these incidents for long since but same problem happened in our vehicle reguarly. Time on Last, I dropped off my car Jitendra Motors Pvt Ltd, Ambad MIDC, Nashik, Maharashtra a (MH 05 CM 5351 & TUV Vehicle 300 T8), to have its (Full set of Clutch Plate and Gear Box and starting Problem) replaced. When I picked up the car, your employee assured me that it was in complete working order. Thus, I paid Amounted of Rs. 32, 060/-, only to find that your employees did not make the repairs, and the (Full set of Clutch Plate and Gear Box and starting Problem) still doesn’t operate. I spoke with your service manager, who told me, "We've done the best we could. Take it elsewhere if you're not happy."
I'm certainly not happy, and I expect your dealership to fix the car properly. I've paid you Rs. 32, 060/- to complete the job and I will not be satisfied until you return the car to me in perfect working order.
You Under Legal obligation to carry out the Work on my Vehicle No MH 05 CM 5351 with Reasonable Skill and care, using parts of satisfactory quality and fit for their purpose, as laid down by the [Consumer Rights Act 2015 OR Supply of Goods and Services Act 1982].
I expect three things:
1. Prompt repair of my car's (Full set of Clutch Plate and Gear Box and starting Problem) at no additional cost to me
2. A free rental car for my use while my car is in the office or other official use
Your company's lack of service and professionalism is unacceptable to me. You may reach me at [protected] /[protected] to discuss this matter further. I expect to hear from you by 15/03/2018.
I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by (date), I will consider taking further action to resolve the complaint either through the Mahindra Company Ltd or through the courts.
Sincerely,
Rajesh J Dixit
Mob No: [protected]/[protected]

I have a KUV 100 (Jan, 2018 ) model. It had a self problem and stopped twice on the road. The self was changed and now the coolant is leaking so that needs a part change which would need the car to be in the workshop for 3-4 days. The least I expect is a loaner car immediately. It has been 5 hours and there has been no confirmation of the loaner car. I am really disinterested to continue with this vehicle now as it looks to be a total defective piece and moreover the slag on the part of meeting my needs have been truly very frustrating. Considering you to be a reputed brand in the country I would expect a prompt response in this matter. As for confirmation my vehicle number is WB02AM4315