Mahindra And Mahindra Complaints & Reviews

Dear sir
I have a last 2 months required to mahindra gusto brake liner dealer convence to me these are regular basis use the material not available in stock i request to dealer available apart and call me but not respond to dealer and staff all staff is service not too good in workshop and other not clearly handling two vehicle please answer to what i do

I called for service pickup for my mahindra thar gj5jr3476 on 6-3-2018
My job no.1079084 (Have attached the bill copy below for the same)
After requesting a list of things i wished to be serviced :
Service according to company manual
Fix hand brake
Fix back door zip
Fix passenger side door lock knob

After keeping my car for more then 10 hours the person communicated details on phone to a office employee of my.
On my arrival when i checked the bill they already charged me for a hand brake wire which they did not fix
Matting of my car were missing
They charge me for a full car service and on a thorough check my car suspensions were still squeaking.
On asking about the problems they kept repeating the same that they would
Pick my car again in next two day and for hand brake i am suppose to pay in advance.

* and on asking about my paid and extended warranty of 2 years they tried to show technical process and limitation of being a franchise of mahindra where i was never informed about the same before pick up*

What should be done???

Dear sir this is uma gupta by a scropio car from gsp mahindra gurgaon hariyana
Engine no. Wcg4a13888. Chassis no. Ma1ta2wcxg2a17416
Dated. 26 feb 2016
Have some financial resion i not regestred the car till date now i was visiteted the showroom so meny time but showroom tell me we lost the rto file and from 22 so please look this metter and reply me as soon as possible
Thanks
Regards
Uma devi
[protected]
[protected]

Hello sir

I am bhupinder singh. I brought my scorpio s10 on april 2017 from your abhors office. Firstly they delay my scorpio. They did not provided me my choice color. Then i took white color scorpio after so many hassle. Again they are not giving me my documents rc and number. They are giving their unvaluable reasons and asking for money. We already submitted and paid everything but whenever we call they ask for money. They are not accepting their mistakes and they don't provide any solution to our problem.
Please let me know when and where i can get my rc. Before we deal with jay and he did not took receipt of our number and gave us number 3838. When we again ask for rc then they said this number is already in use. Main problem is due to jay. Please look into it and let me know at [protected]/[protected].
I will be glad if you can help me out.
Thanks

I had purchased mahindra xuv500 model in 2015.in the very first month of its use the car had a clutch failure. This was replaced under warranty.

Now again within 28, 000 of run, the pick up has fallen and definitely the clutch problem has appeared again.

While you will try to analyse it as a driving deficiency, but i am confident that having driven my other make car for last 20 years without a problem and not having the habit of keeping a foot on the clutch, surely there is some major manufacturing issue.

Kindly help me with an immediate solution and a way forward that it doesnot repeat so frequently.

I have purchase a bolero power+ slx bs4 on hav motor showroom on 18th april with contact person mr. Sonu and also other staff present. I have already paid for registration and other charges but still i can't get any updates (Not given) not providing my documents. My phone is not receiveing whenever i call. What type of employees have you hired??

Regards,
Pankaj kumar
Mob no - [protected]

This is to inform u that i have purchsed a kuv from,

Address: chamrail, howrah, west bengal.
Dealership - supreme motors (Supreme & co. Pvt. Ltd. - mahindra dealer, chamrail, howrah, nh-6)

Still i have not received my number
My free gifts pending
My sales associate name is snigdho and piyal
I[censored] can do any thing plz do
They harassing me to much

Hi. I am saleem from kallakurichi. I have changed the clutch plate pf my scorpio without break down due to hardness of clutch in schangalya motors, pudhucherry. From that time to exactly 15000kms clutch worked good, after that it got break down and i towed the vehicle to villupuram schangalya motors, they blamed on us of riding the vehicle with legs placing on the clutch. I don't do that because i am an 10years experience driver, only single handed then we changed the clutch plate there&we paid another 15000rs for that. Now i am facing the clutch issue of hardness, high rpm, pickup drop, the vehicle not even done 10000kms now after the clutch plate change. I need a solution from mahindra. Previously i had dzire on which i changed d cp on 60k&i had the vehicle till 120k no clutch issue&that too not single hand driving. I spend nearly 30000rs for 2 clutch plate. But one common thing occured on change of clutch plate both times is that smoky smell like burning of tyre. We contacted immediately the supervisor for smell after the cp change, they said that is usual smell will come after the cp change. We dont know who is correct r wrong, we need solution from mahindra. This problem changed our mind to sell the vehicle¬ to buy mahindra vehicle till the lifetime&anymore

I am shyamsundar from mayors. I got mahindra kuv100 (Ka09 mc4785) car in sept-2016. Vehicle utilisation is 5000 km only. But lots of problem i faced. I sent more than 5 tlmes my vehicle to india garage service center. But every time problem was not solved by india garage people. Now also my car is in india garage service center from last 15 days. Still raghavendra mechanic says, another 20 days required to solve the problem. Please i request u sir it is no fair. Please repair my car as early as possible, other wise please provide me a good conditioned new car. I hope u will response to my complaint.

Dear sir
I want to inform to you that my xuv500 was accident on 7 jan 2018 and i delivered my xuv500 win win automobile at bhopal on 9 jan 2018 firstly she said i delivered your vechical on 28 jan 2018 and secondly she gave me 08 feb 2018 after that i m your good customer you can cheak my all data my registration number is mp04cp1010
And now i m very disappointed with your services because they are increasing date every time. So sir please solve my problems last time they said they put all bills to insurance company it’s almost 2 months complete sir.

Nitin tripathi
[protected]

My car was under warranty and frant jumpers of my car had issuse thair is some noise and body problems in my car so gave gallops motors for thease issues and company says jumpers are not in warranty every time when my car goes for servising in company’s dilers they are not completing work in my car and same isseus are not clear from gallops motors rajkot. And my jumpers are under warranty and they are not complete my car they says its not under warranty u have to paid for these and jumpers cost is18000 to 20000 without leber charge so

Bolero sle 2015 model vehicle bearing chassis no. Ma1pl2grkf2f78843, engine no. Grf4f83437 was given for general servicing at mahindra authorized service centre by name vvc motors, gopalapuram, wyra road, khammam, telangana state-507002 on 26.02.18. The vehicle was delievered without proper servicing on 01.03.18. After running for 10 kms, it was observed that the engine got over heated, due to improper assemblage of coolent pipes. This matter was brought to the notice of service provider, but no response received. The service provider charged rs. 32, 000/- for general servicing and took (3) days time for delievering the vehicle but overall quality of service and customer satisfacation is very poor.

I made the biggest mistake in life by making a tuv3oo as commercial vehicle. The vehicle is too good if everything works well. But the moment it comes out of the service station it becomes sick. The average maintenance expenses exceed rs 2 per km.

Since it is a commercial vehicle, solving the problem is more important than following mahindra protocols. We cannot leave the vehicle with rsa and wait up to monday to get appointment from mahindra workshop. Again wait for four days until they get parts from pune. After getting the vehicle back, it will go broke in less than 5000 km.

Please tell your customers not to run the vehicles during weekends. The help will be available only on monday. Tell people not to use this vehicle for commercial use.

Also make the customer understand that the dual mass flywheel supplied by mahindra cannot survive more than 25000 km. It is deliberately made that way, because the clutch plate and flywheel not covered under warranty. The minimum labour for replacing is rs. 3000.

Just do not advertise it as a tough utility vehicle. The front and back number cannot absorb even a small hit. Mahindra technicians never listen to your symptoms before break down. But they want the vehicle to halt before attending.

My car kuv100 has problem. So i left my car in service center in mysure. I left car on 22nd feb 2018, but service center people not solved my car problem till 1st mar 2018. India garage service center is worst service center. Please ensure that when my vehicle will repaired. No good response from service center peoples. My car details is mahindra kuv100 ka09 mc4785. I will wait for ur reply.

Sir
I would like to bring to your notice that my vehicle mahindra verito vehicle number kl 18 h 4500 has undergone 1 lakh km servicefrom eram motors kannur. It was delivered to me on friday. On sundayit came to my notice that the gear the gear liver cover totally come out. That was informed to coustmer rlation ship manger and advise sandeep on monday. I was asked to take the carto kannur to which i completely disagree. I am quite unhappy with the service provided by eram motors and i kindly request you it would be a great help for meif you could do the service from vatakara eram motors service center to postive move from you. The photograph below attached

—
Naveen a v
[protected]

— forwarded message —
From: naveen av
Show quoted text
Show quoted text

— forwarded message —
From: naveen av
Date: wed, feb 28, 2018, 11:49 am
Subject: service complaint
To:,,,,

Sir
I would like to bring to your notice that my vehicle mahindra verito vehicle number kl 18 h 4500 has undergone 1 lakh km servicefrom eram motors kannur. It was delivered to me on friday. On sundayit came to my notice that the gear the gear liver cover totally come out. That was informed to coustmer rlation ship manger and advise sandeep on monday. I was asked to take the carto kannur to which i completely disagree. I am quite unhappy with the service provided by eram motors and i kindly request you it would be a great help for meif you could do the service from vatakara eram motors service center to postive move from you.

Sir
I would like to bring to your notice that my vehicle mahindra verito vehicle number kl 18 h 4500 has undergone 1 lakh km servicefrom eram motors kannur. It was delivered to me on friday. On sundayit came to my notice that the gear the gear liver cover totally come out. That was informed to coustmer rlation ship manger and advise sandeep on monday. I was asked to take the carto kannur to which i completely disagree. I am quite unhappy with the service provided by eram motors and i kindly request you it would be a great help for meif you could do the service from vatakara eram motors service center to postive move from you. The photograph below attached

I have mahindra thar purchased in the month of july 2016 reg no ka 19 mg 3279. There was a sound coming in the engine within 1st service and i have mentioned the same with the karnataka agency mangalore dealer. They made me wait for 4 days for recognization of the fault and on 5 th day they have changed some engine part and have not given any bill or not mentioned what they have changed. After this again the same sound arised and i have taken the vehicle for the same, and the sevice executive mentioned that the part was not available, on asking for the particulars of the part which was default in the vehicle, executive didn't give any clarification on this. I was asking for the same from many days but the dealer was pretending that the part is still not available. Now i have kept the vehicle for periodic service and now the executive is asking that should we change the part which was unavailable for so many days and he is mentioning now the engine chain has fault we will change the same which cost upto 6000 and the warranty of the car is only one year and it is expired. Sir as per my notice the karnataka agency executive made me wait for so many days and now i have to pay the cost. Also after the first service while i was in trip in the vehicle the steering got locked in the road curve. This was due to negligence during the service the screw got through the steering axel. I hereby request you to take my complaint and solve the issue for the same as early as possible.

Purchased a TUV 300 AT in august 2017, the automatic gear shift system got damaged in October 2017 and vehicle was detained at workshop for 15 days and the part was replaced, no money charged from me . In December, fan belts tripped and again vehicle was stranded for 4 days and faulty parts got replaced . Now in February 2018, the gear shift system has again developed a fault and workshop claims the actuator is not working and needs to be replaced and may take another 10-12 days to do so. Till then I am stranded without the vehicle .
I was so happy to buy a Mahindra product and recommended this vehicle to at least 10 friends. Now I am feeling ashamed of doing so because I edified a product which does not stand for its guarantee and name.

Can I return the vehicle to the company ? What if after the warranty period finishes and this vehicle again faces similar parts failures, who will bear the cost as the part last changed was around 1 lakh rupees.

Kindly give me a clear solution to this situation .
Dealer from whom I purchased this vehicle is : Sri Durga Automobiles, Rama road, New Delhi.
Although I am satisfied with their services but not with the product.
Vehicle registration: DL10CJ 5433
My contacts: Romy Kharbanda
Cell: [protected]
[protected]@hotmail.com

Sir i just owned a kuv100 (Tn99e 2401).. Recently i had an problem that left side headlamp is peeling off l.. I didnt do anythng because i just park the vechile in shed and entire vechile is covered... Day by day layer is peeling more and more and i just asked in service center (Cai industries) they said when you ride at the back of the vechicles the stone from it will hit on the headlamp so it form bubbles and start to peeled off... So they said it wont cover under warranty... Sir the reply was not good but all the vechile will face this problem only know when you ride at the back of vechile... They are not accepting as manufacture defects... I just payed for extended warranty also... Please make sure that would comes under warranty and make necessary steps

Dear sir,

Job: starting problem

This here by complain that we send our vehicle at ralas motor tatibandh raipur (Cg) vide. No. Cg 04-dy - 2222 by dated 24/02/2018, after followup of veh. Maintenance that we found that they are not start work on my veh. Till dated 28/02/2018, and raise the option to unavailability of parts.

And also we would like to inform that earlier this vehicle repaired by him for the same issue on dated : 13/02/2018
Name of service supervisor: khemraj
Cont: [protected]