Mahindra And Mahindra Complaints & Reviews

Customer code:c[protected], customer name: sivadas k k
Dealer's name: t v sundaram iyengar & sons (P) limited, perumbavoor, ernakulam, kerala.

Sir,
I purchased auto on 11.5.2017. I had given for service on 12.9.17 due to mere regulator problem and they promised to give back on 14.9.17. But due to their poor service they handed me auto only on 21.9.17 after 9 days. Since i have taken bank loan for purchasing the auto, the poor service of above dealer increased my burden. Similar complaints were reported by other customers also.
So, i kindly request to give directions to the above dealer to improve their service and attitude towards customers.

Again avinash premium customer of mahindra xuv w10 vehicle number ka 02 mv 3989. As i sent mail last time, action was taken, vehicle was picked for service to solve raised issues of 1. Break, 2. Start stop button function, 3. Gear issues.

Vehicle was picked on saturday 16-09-17
@ 12 & promised that they will give sunday which i did not ask for, was ok with couple of days also, but they called me on monday to pick the vehicle, it was informed to me that all issues r solved.

But when my person visited, yet vehicle had issue with gear & break was not yet solved, also we found tht gear box seal was opened as i mentioned last time, service manager told tht gear box is in warranty for 3 years & if anything goes wrong company will replace, but i don't understand when i never mentioned abt the gear issue @ the time of first service, y did they opened gear box, after tht i started having gear issue. Even on monday vehicle had issue with break & gear. So my person half day work was ruined & service manager told he will sort it out tomorrow & give.

Again got a call from service center stating the vehicle is ready, i sent my person again on wednesday, now we noticed some scratches & now it's been told that it was done before, i was very clear abt the scratches so i took some photos before sending to service center, now they r claiming that it is been done from our end, even i have photo copy of job sheet before taking the vehicle signed by ur driver, this is negligible bcz vehicle r ment have scratches but this is a proof of how irresponsible service providers r assigned to serve premium vehicle.

Now the issue is break, it is yet having the same sound after driving 100kms & break pad some major issue, also i want to know is it true that gear box is having warranty of 3 years even if it is opened by your own service providers.

I can't drive with fear after spending so much money on this premium vehicle, my intention of buying the vehicle was it is indian vehicle & overall safety, performance & comfort, but regarding service i have worst experience in first service it self, i have lost confidence in ananth cars related to service, we detained ur service engineers i don't think so tht they have experience & they might be trainee, they don't know much abt the vehicle.

What is the next step, i still want continue with mahindra, but i[censored] don't solve my issue & before i get frustrated plz do solve the issue, i can't keep on sending vehicle on weekly basis.

I[censored] force me to legal step, i will, plz do take ur vehicle back & repay the money i[censored] can't address the issue.

This time i am out of patience.

My mobile number [protected]

On sep 15, 2017 3:53 pm, "cmr service" wrote:
Dear mr. Avin jain,

Greeting from anant cars.

Reference to your below mail, we would like to inform that we tried reaching you for appointment suitably however as there was no response.

Further based on our discussion as on today your vehicle will be picked on 16th september to look into the issues
We request you to join us to have a joint road test while delivery of the vehicle.

Regards,

Subhaashini. C
Crm-service
[protected]

On 14-sep-17 11:43 pm, avin jain wrote:
Hi
Once again avinash here with repetitive complaint of my xuv w10 which i bought it 4 months ago.

I have called customer care 3 times & raised the issue of no response regarding proper guidance or service abt my car, but no use.

There is no point i claiming "hamesha with u" which will not suit for such kind of service.

My 3 issues which i rised earlier at the point of 1st service, it's been a month now no response.

When ever i rise complaint i just get call from receptionist & no action is taken.
Car is not picked to solve the issue.

I don't know whom to blame, i had trust in mahindra company which i am loosing now, even after receiving this mail if i don't get solution, i might be forced take a action whom so ever is concerned.

I hope this would be my last mail regarding the same.

It's been just 4 months old vehicle, the response from ur end is too bad, what would be the future correspondence. I am worried.

Break has issue, if anything go wrong u will be responsible.

U say tht we r premium customer, but u don't give value at least as a 2 wheeler buyer.

Sorry to say really not happy with ur response.

On aug 8, 2017 5:00 pm, "ajay c p" wrote:
Dear mr. Avin jain,

Greetings from mahindra and mahindra!!

Thanks for writing to us and expressing your requirements, regret the inconvenience caused.

Reference to your below mail tried speaking to you as per the provided number @ [protected]. Also tried reaching to one more number @+[protected], no answer.

Kindly provide us with your contact number so that our team from anant cars would get in touch with you for an appointment to address the issue as mentioned below.

Further, if any issues, please feel free to connect

Thanks and regards

C p ajay

Customer care-automotive division

Mahindra and mahindra

From: customercare
Sent: wednesday, august 2, 2017 2:49 pm
To: avin jain
Cc: ajay c p

Subject: re: regarding not happy with service


Dear sir,

Thank you for writing to us. Regret for the inconvenience caused to you.

We are requesting our customer care manager copied in this mail to look into your reported concern and take necessary action as required.

Kindly bear with us in the meanwhile.

Regards,

Renita dsouza

Customer care-automotive division

Reach us at:

Cid:image001. [protected]@01d1fc9e. [protected]@[protected]

Cid:image002. [protected]@01d2c034.2252cd90 [protected]@mahindra.com

From: avin jain [mailto:avin. [protected]@gmail.com]
Sent: 01 august 2017 22:35
To: customercare
Subject: re: regarding not happy with service

Avinash s jain

[protected]

On aug 1, 2017 6:48 pm, "customercare" wrote:

Dear sir,

We are in receipt of your mail dated august 01, 2017.

We request you to provide us your contact no and dealer name, so that our customer care manager from that region will contact you to address your concerns.

Regards,

Nisha goradia

Customer care-automotive division

Reach us at:

Cid:image001. [protected]@01d1fc9e. [protected]@[protected]

Cid:image002. [protected]@01d2c034.2252cd90 [protected]@mahindra.com

From: avin jain [mailto:avin. [protected]@gmail.com]
Sent: tuesday, august 01, 2017 9:20 am
To: customercare
Subject: regarding not happy with service

Hi i am avinash s jain, i have got mahindra w10 last 2 months back, as i completed 5000kms so left the vehicle for service, before that i had some complaint on sound while driving @ speed of 120 & same informed to service engineer, he told he will rectify & send it. After a day he told me tht he has to open the gear box & chk it, i asked him how come new vehicle gear box have a sound he told he has to open & chk, so he requested 1 more day time to rectify, but later he told no issues with gear box & he chkd it thoroughly, still i am facing issues with sound as well as new 2 issues has also arrived, issue 1 start & stop button is not working, which was working absolutely fine before. Issue 2 break peddle has sound, when ever i apply sudden break there hard sound, even i can feel physically. Plz let me know what is the issue & do rectify the same. Service center response is not tht great even after buying premium vehicle. Sad to say i am not happy with service.

My mobile number [protected]

—

Thank you

Regards

Avin s jain

Chief designer

[protected] ; +[protected]

Vidhwaan's architecture interior adornment

— disclaimer — the contents of this e-mail (Including the contents of the enclosure/ (S) or attachment/ (S) if any) are privileged and confidential material of mahindra and mahindra limited (M&m) and should not be disclosed to, used by or copied in any manner by anyone other than the intended addressee/ (S). If this e-mail (Including the enclosure/ (S) or attachment/ (S) if any) has been received in error, please advise the sender immediately and delete it from your system. The views expressed in this e-mail message (Including the enclosure/ (S) or attachment/ (S) if any) are those of the individual sender. —

— disclaimer — the contents of this e-mail (Including the contents of the enclosure/ (S) or attachment/ (S) if any) are privileged and confidential material of mahindra and mahindra limited (M&m) and should not be disclosed to, used by or copied in any manner by anyone other than the intended addressee/ (S). If this e-mail (Including the enclosure/ (S) or attachment/ (S) if any) has been received in error, please advise the sender immediately and delete it from your system. The views expressed in this e-mail message (Including the enclosure/ (S) or attachment/ (S) if any) are those of the individual sender. —

— forwarded message —
From: "avin jain"
Date: sep 22, 2017 4:10 pm
Subject: break issue is not yet solved with new issues.
To: "cmr service"
Cc: "ajay c p", "gm service", "hemanth"

Again avinash premium customer of mahindra xuv w10 vehicle number ka 02 mv 3989. As i sent mail last time, action was taken, vehicle was picked for service to solve raised issues of 1. Break, 2. Start stop button function, 3. Gear issues.

Vehicle was picked on saturday 16-09-17
@ 12 & promised that they will give sunday which i did not ask for, was ok with couple of days also, but they called me on monday to pick the vehicle, it was informed to me that all issues r solved.

But when my person visited, yet vehicle had issue with gear & break was not yet solved, also we found tht gear box seal was opened as i mentioned last time, service manager told tht gear box is in warranty for 3 years & if anything goes wrong company will replace, but i don't understand when i never mentioned abt the gear issue @ the time of first service, y did they opened gear box, after tht i started having gear issue. Even on monday vehicle had issue with break & gear. So my person half day work was ruined & service manager told he will sort it out tomorrow & give.

Again got a call from service center stating the vehicle is ready, i sent my person again on wednesday, now we noticed some scratches & now it's been told that it was done before, i was very clear abt the scratches so i took some photos before sending to service center, now they r claiming that it is been done from our end, even i have photo copy of job sheet before taking the vehicle signed by ur driver, this is negligible bcz vehicle r ment have scratches but this is a proof of how irresponsible service providers r assigned to serve premium vehicle.

Now the issue is break, it is yet having the same sound after driving 100kms & break pad some major issue, also i want to know is it true that gear box is having warranty of 3 years even if it is opened by your own service providers.

I can't drive with fear after spending so much money on this premium vehicle, my intention of buying the vehicle was it is indian vehicle & overall safety, performance & comfort, but regarding service i have worst experience in first service it self, i have lost confidence in ananth cars related to service, we detained ur service engineers i don't think so tht they have experience & they might be trainee, they don't know much abt the vehicle.

What is the next step, i still want continue with mahindra, but i[censored] don't solve my issue & before i get frustrated plz do solve the issue, i can't keep on sending vehicle on weekly basis.

I[censored] force me to legal step, i will, plz do take ur vehicle back & repay the money i[censored] can't address the issue.

This time i am out of patience.

My mobile number [protected]

On sep 15, 2017 3:53 pm, "cmr service" wrote:
Dear mr. Avin jain,

Greeting from anant cars.

Reference to your below mail, we would like to inform that we tried reaching you for appointment suitably however as there was no response.

Further based on our discussion as on today your vehicle will be picked on 16th september to look into the issues
We request you to join us to have a joint road test while delivery of the vehicle.

Regards,

Subhaashini. C
Crm-service
[protected]

On 14-sep-17 11:43 pm, avin jain wrote:
Hi
Once again avinash here with repetitive complaint of my xuv w10 which i bought it 4 months ago.

I have called customer care 3 times & raised the issue of no response regarding proper guidance or service abt my car, but no use.

There is no point i claiming "hamesha with u" which will not suit for such kind of service.

My 3 issues which i rised earlier at the point of 1st service, it's been a month now no response.

When ever i rise complaint i just get call from receptionist & no action is taken.
Car is not picked to solve the issue.

I don't know whom to blame, i had trust in mahindra company which i am loosing now, even after receiving this mail if i don't get solution, i might be forced take a action whom so ever is concerned.

I hope this would be my last mail regarding the same.

It's been just 4 months old vehicle, the response from ur end is too bad, what would be the future correspondence. I am worried.

Break has issue, if anything go wrong u will be responsible.

U say tht we r premium customer, but u don't give value at least as a 2 wheeler buyer.

Sorry to say really not happy with ur response.

On aug 8, 2017 5:00 pm, "ajay c p" wrote:
Dear mr. Avin jain,

Greetings from mahindra and mahindra!!

Thanks for writing to us and expressing your requirements, regret the inconvenience caused.

Reference to your below mail tried speaking to you as per the provided number @ [protected]. Also tried reaching to one more number @+[protected], no answer.

Kindly provide us with your contact number so that our team from anant cars would get in touch with you for an appointment to address the issue as mentioned below.

Further, if any issues, please feel free to connect

Thanks and regards

C p ajay

Customer care-automotive division

Mahindra and mahindra

From: customercare
Sent: wednesday, august 2, 2017 2:49 pm
To: avin jain
Cc: ajay c p

Subject: re: regarding not happy with service


Dear sir,

Thank you for writing to us. Regret for the inconvenience caused to you.

We are requesting our customer care manager copied in this mail to look into your reported concern and take necessary action as required.

Kindly bear with us in the meanwhile.

Regards,

Renita dsouza

Customer care-automotive division

Reach us at:

Cid:image001. [protected]@01d1fc9e. [protected]@[protected]

Cid:image002. [protected]@01d2c034.2252cd90 [protected]@mahindra.com

From: avin jain [mailto:avin. [protected]@gmail.com]
Sent: 01 august 2017 22:35
To: customercare
Subject: re: regarding not happy with service

Avinash s jain

[protected]

On aug 1, 2017 6:48 pm, "customercare" wrote:

Dear sir,

We are in receipt of your mail dated august 01, 2017.

We request you to provide us your contact no and dealer name, so that our customer care manager from that region will contact you to address your concerns.

Regards,

Nisha goradia

Customer care-automotive division

Reach us at:

Cid:image001. [protected]@01d1fc9e. [protected]@[protected]

Cid:image002. [protected]@01d2c034.2252cd90 [protected]@mahindra.com

From: avin jain [mailto:avin. [protected]@gmail.com]
Sent: tuesday, august 01, 2017 9:20 am
To: customercare
Subject: regarding not happy with service

Hi i am avinash s jain, i have got mahindra w10 last 2 months back, as i completed 5000kms so left the vehicle for service, before that i had some complaint on sound while driving @ speed of 120 & same informed to service engineer, he told he will rectify & send it. After a day he told me tht he has to open the gear box & chk it, i asked him how come new vehicle gear box have a sound he told he has to open & chk, so he requested 1 more day time to rectify, but later he told no issues with gear box & he chkd it thoroughly, still i am facing issues with sound as well as new 2 issues has also arrived, issue 1 start & stop button is not working, which was working absolutely fine before. Issue 2 break peddle has sound, when ever i apply sudden break there hard sound, even i can feel physically. Plz let me know what is the issue & do rectify the same. Service center response is not tht great even after buying premium vehicle. Sad to say i am not happy with service.

My mobile number [protected]

—

Thank you

Regards

Avin s jain

Chief designer

[protected] ; +[protected]

Vidhwaan's architecture interior adornment

— disclaimer — the contents of this e-mail (Including the contents of the enclosure/ (S) or attachment/ (S) if any) are privileged and confidential material of mahindra and mahindra limited (M&m) and should not be disclosed to, used by or copied in any manner by anyone other than the intended addressee/ (S). If this e-mail (Including the enclosure/ (S) or attachment/ (S) if any) has been received in error, please advise the sender immediately and delete it from your system. The views expressed in this e-mail message (Including the enclosure/ (S) or attachment/ (S) if any) are those of the individual sender. —

— disclaimer — the contents of this e-mail (Including the contents of the enclosure/ (S) or attachment/ (S) if any) are privileged and confidential material of mahindra and mahindra limited (M&m) and should not be disclosed to, used by or copied in any manner by anyone other than the intended addressee/ (S). If this e-mail (Including the enclosure/ (S) or attachment/ (S) if any) has been received in error, please advise the sender immediately and delete it from your system. The views expressed in this e-mail message (Including the enclosure/ (S) or attachment/ (S) if any) are those of the individual sender. —

Sir/mam,
I have been mahindra's customer for the last five years. They don't even mind customer's entry into their service center. They give importance to expensive cars first.in the last five years, not even a single service has been made properly. Before a week, i was billed for 25000 rupees and my car had a master check up. The air conditioning system was calibrated too. The next day itself, my car's air conditioning system bursted out with large amounts of smoke inside the car cabin. I called and informed to the service advisor immediately and he asked me to come the next day itself. And when i came to the service center the next day, they didn't even mind me. They asked me to wait and i was waiting for more than two hours. The cars which came after me were taken inside the station while i was waiting. I understood that they give importance to their expensive cars first.

Sir i am very disappointed by your showroom in warangal no proper service and last time i have given my car for service and they have crashed my car they broke my side mirror's indicator and the day i bough my car the next day i showed them many manufacture defects which are not solved yet the wind noise is very irritating when car is at higher speed 80-100 kmph which is normal and the doors have much gap then other xuv's so i hope i get a better response here

I m mohsin khan, due to neglect on engine parts from agency side i have troubled twice last week, now i m scared that my vehicle could b stopped at any time n anywhere, i can not go on a long journey fearlessly, i have maxximo plus commercial vehicle which i purchased from dua motors in shahjahanpur u. P
Plz ask them to check my vehicle thoroughly..

The maradu mahindra showroom is by far the worst place i have come for servicing! Horrendous services. Place is so cheap to even have a functioning a/c and only one employee is catering to the customers! He too is working like a sloth not able to manage the work load! I was made to wait for more than an hour to pick up my car. Terrible service centre. I am going to write a complaint with the newspaper aswell about the service! I regret purchasing a mahindra car had i known the servicing was this bad!

Dear sir

(Vehicle details: mahindra thar, crde
Dealership:eram motors kannur, kerala
Purchased by abdul wajid bin abdul majeed)

I joined mahindra family very recently by purchasing a vehicle of my choice, mahindra thar crde on 12-aug-2017. This is my first encounter with mahindra service. Despite of the difference from other insurance providers, i took insurance from eram motors kannur (National insurance: 1st party bumper - bumper) since i was promised hastle free service & support during any claims.

Unfortunately, i met with an accident on 19-sep-2017 on my way to attend a personal emergency. My vehicle got minor damages with the impact of accident, bonnet & radiator was damaged. Please find the a
Ttached image for your reference. Further to this, i made arrangements to carry the vehicle to showroom on the same day itself. I provided all the necessary informations with the agent for further action. Since i had to rush to meet my personal emergency situations, i left the showroom facility.

I didnot get any kind of response for the next 3 days. I visited the showroom again on 22-sep to enquire further and handover the legal documents. To my shock and surprise i realized that my vehicle was left unattended and unnoticed. When i enquired further, i was informed they forgot about the vehicle and will get back to me after 2 more days. The claim & insurance details was completely different from previous information. I was informed to pay unreasonable additional amount. Further to this i was asked to wait for 40 days for the delivery after repair. This is not at all acceptable.

When i visited the showroom on 22-sep, i had to wait for 3 hours for your agent to attend me.in my line of business, we deal with our customers proffessionaly and efficiently. The response i recieved recently from eram motors is entirely different from my day of purchase.

I request your immediate attention to resolve this issue and provide the necessary support.

I had given my xuv 500 reg no. Ka 01 ml 0535 for service @ anant cars bangalore. They replaced the brake shoes.. But it was not properly fixed n brakes are being applied only for the right side of the car.. My family missed out on a fatal accident today n i want to escalate this issue to as high as possible.. I need a call back from the company by tom end of the day n make sure my vehicle is fixed by the next day.. If not i'll have 2 escalate dis issue to the court and pull the company n the showroom to the court

I am very frustrated after buy mahindra car (Xylo), before buying good service and support, but after buying very pathetic service from mahindra sales person mr. Mehul in vapi.

Now, mehul saying that

You will get a penalty to do passing the car,

Hence its already delayed from mahindra sales team,

Now, i want to cancel this. I have not receive any message for passing fro rto and from mahindra.

I have mahendra scorpio automatic and now a days i am facing a lot of problem to service my car due to lack of mahindra service centers in mumbai. I live in navi mumbai, panvel. Here in panvel there was a service center before but recently it has been closed and due to which many people like me who owns mahindra cars are facing a big problem to service their car. Please kindly help us providing services otherwise buying a mahindra car won't be any use.

Sir, i buy a suv car mahindra xuv 500 model - w6 2017 model with car dealer hav motors pvt ltd patna but dealer delivered a previous year model (Xuv 500 w6 jan 2016) due to this specification and features of this car is vary from new 2017 model w6. Dealer also take payment from me according to new model 2017 xuv 500 w6. And also give me wrong invoice for misguide me where they written manufacturing year april -2017 that was actually january 2016. So plz take necessary action againt it and replace my car to new model of2017 xuv 500 w6. All bill and photo of actuall manufacturing are submitted below also call to owner of dealer but they not respond me and suufering from 1 week daily dealers manager says today evening solve your problem but they not solve from biil date.17 septem 2017. Also i logged a complain regarding this matter on mahindra custome relatin assistant my complain no - [protected].

Hi,

I have purchased new car tuv 300 on jan 2017. It has not even completed 10 month.

This was very disappointing that today
(21/09/17) car automatically stopped picking race, which shows poor quality parts has been used, due to which it's happening.

It's take me lots of problem during travelling.

I have parked in you thane showroom.

Regards
Rohit sinha
[protected]

Please note that we cma cgm agencies have 2 scorpios mh46 al 4030 and mh46 al 2173 and were doing servicing of these scorpios at global gallerie panvel before which was doing a good job.
However after closure of global gallerie, we shifted our vehicles to g3 motors nerul, and have lots of issues:
Mh46 al 4030: issue is with abs sensor failure and spares are never available and vehicle is delayed delivery to huge extent. Atlest 2 days than estimation.

Mh46 al 2173: the vehicle had been for servicing of 1lkh kms and estimation given was 27000/- while the bill raised was 44570 /- which is double. The vehicle was delivered after 5 days whereas the work started after 3 days.
We need a better option for servicing the vehicles in navimumbai as i have a very bad experience about g3 even before whenwe had xylo.

To,
Dear sir i very disappointed for your services, i have purchase mahindra tuv april 2017, with ceat tyers but my vehicles run only approx 14, 000 km and my tyres is totally rub, and my vehicle services is time to time only mahindra services center, kind resolved this issue on urgent, otherwise i have file for legal complaint against your company,
Thanks & regards
Abhishek sonakiya
[protected]

I reached mahindra service center at 9am today, my turn is 13th number, they tell us to wait for 2 hours atleast, we agreed and till then we got to change tyre, then we return back to service center after 2 hour and saw 16th, 17th turn vehicle is under servicing. Then we talk to the service guys, they said again we have to wait for the turn.

We didn't expect such harresmrnt from the renowned company.

This is regarding a mahindra bolero that we purchased.

We are very disappointed with the vehicle right from the beginning to say the least.

It is nearing three year that the vehicle was purchased, and it has done only around 40, 000 kms so far. This should give you an idea that it is not used commercially. I have other cars as well, we bought the bolero so we could go with the full family for picnic etc. And is primarily used within the city of indore, so frankly there is no rough use as well. The vehicle is not driven by a driver, i drive the vehicle myself, and this is used more like a car, where i am the sole user.

At around less than 20, 000 kms the ball joint on the front wheel came part and the vehicle came on its knees. Kindly check the vehicle history. Luckily i was in the city and at a turn and the vehicle was moving at less than 5 kms/hour. I guess such issues that put people's life at risk especially with new vehicles is will not be acceptable to any one.

If you look at the number of times i had to visit for repairs and services i believe it is unjustified, and in many cases the service centers do not open a job card on subsequent visits when a problem persists.

The current issue is that the engine indicator shows indicator there is an engine issue and many times the engine just stops unceremoniously.

I have visited the service station many times with this issue the past month, and the problem still persists. Every time they do some repairs, change some parts (Not sure if it really relates to the problem in questions), and i am billed for it.

This is becoming very frustrating, and we feel sad about it. I am regretting purchasing the mahindra bolero now. Now they tell me that they will need to change the full wiring and it will cost me 14, 000/- +. If at less than 40, 000 kms one needs to change full wiring, then there is something seriously amiss. (And i have told the service guys, i am not spending any more money for this issue that was attended so many times, it is really frustrating.)

Can something be done to sort out this issue and restore our confidence, so we can continue using this. I loved the vehicle, but now i am losing confidence every single day.

Can i look forward to get some help from your end please to help sort out this issue.

Thanks & regards

Neeraj prabhakar

This complaint is regarding the india garage service center at laggere bangalore.
I had given my xuv 500 for servicing on 1st week of september 2017, when returned after servicing the average mileage was showing 9 km/ltr, (Before servicing the average mileage was showing 12 km/ltr), when i called and checked with the service engineer mr. Chetan, he asked me to reset it and check, after doing this for a couple of days still the reading was same so mr. Chetan told that the vehicle would be picked up and checked for which i told him that i will come and deliver the vehicle, but chetan told not to worry and his driver will pick up the vehicle and there will be no charges and asked me to carry on with my duties, later on the day the vehicle was returned and the mileage was displaying as 11 km/ltr, but for my surprise the ac was not working (No cooling), then i called chetan immediately and enquired for which chetan told that the problem was existing before he received the vehicle which made me go mad, next day i took the vehicle to the service center and asked him, but he was not ready to accept my complaint i had to leave the vehicle in the service center for 4 days even after that the management was not ready to accept the complaint but charged me 20000 rs, without any choice i had to pay and get the vehicle back.
I just want to know
1. While i had given the vehicle for service just a week back there was blower issue in the ac which they rectified.
2. When i complained for mileage issue the vehicle was handed over to me with the ac no cooling issue.
3. I told chetan that i will leave the vehicle to the service center, but he insisted me to continue my work and sent his driver to pick up the car.
4. There is no one to listen to the customer's voice, the customer has to just listen whatever the service engineers say. Why is this?
Why is the customer take for a task every time there is a mistake by the service center staff.
If anybody reading my complaint please let me know how to take up this issue with consumer court or to the higher level.
Thankyou.

I have submitted my vehicle br05s-80125 in rc enterprises, bypass bariyarpur motihari, east champaran, bihar-845401, for servicing on 16 sept. 2017, 19 sept. 2017 and 20 sept. 2017. But from last 2 to 3 months every time there are some problems and they used to change parts again and again. But the problem is still their. I am not getting the better service due to their irresponsible activities towards the customer. So, i am requesting to you to please make me sure about the services and solve my problem as soon as possible...

I have submitted my car up14cb9797 on 12/09/17 in shiva mahindra sahibabad. Their was a issue of breaks and normal service has to be done. But from last 5, 6 days they are telling that part is not available we have ordered it. It will come by monday and we will return your car by monday only. Now today i have called them they tell that wrong part was comed we have ordered part again. I request you to solve my problem as soon as possible.

Dear sir we have done the booking for kuv 100 k8 dual tone red n black color the dealar has told me the vehicle has available then we have done the bookings n also my finance has almost ready now they are saying that vehicle is not available i need the vehicle on dasera kindly reguest to note n get resolved the issue

Thanks n regards
Sibith balakrishnan
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