Mahindra And Mahindra Complaints & Reviews

I purchased my xuv 500 (W10) last year. However, it started showing clutch problem from last 10 day in the form of delayed acceleration. Clutch pedal also went fully down also one time. When i visited the greated noida kocept mahindra service centre, they told me that both clutch plates, flying wheel and assembly has gone bad and these are required to be replaced.

And further, they said this is due to problem of overriding.

I clearly told them i am driving diesel vehicle from last 8 years, however not problem came till now. But there response was same it it due to driving problem only.
Finally they agreed to change the flywheel as goodwill gesture, but i have to pay for the clutch plate approx. Cost of rs. 21000/-. This happened yesterday on 8th october 2017.

I am totally shocked with the quality of the vehicle. How can the clutch system can go down in 23000 km only. I am not a new driver, i have driven the diesel cars in past also and not got problem till atleast 75000 kms

Is this the problem in quality of vehicle and i have done some mistake by buying mahindra. I want answer for the reason for the clutch plate failure. You need to get it investigated and also pls. Refund of the cost taken from me. Totally dissatisfied with mahindra and will advise to everybody not to buy xuv 500. They claim that they cleared the old clutch problems but i think still significantly issue is pending to resolved.

My vehicle no. Is hr 26 cx 1088 (Name : ajay dua, ph. [protected])

Dear sir,

I received my car, on saturday at 7 pm, i feel happy to take my car back

For 100kml it has runned good, but at the place of nakkapalli 100 kml away from vizag, the vehicle was again stopped, rs. 38, 000 /- waste of the money

At highway dark placed, i don't know what to do at the time of 10pm, i called the venkatesh, he tried to help on call, but now use

My special request to mr. Suresh please sell my car, i cant handle this any more, waste of money, please do this last help, i am getting irritated to send mail and complaints on someone, in the 2 months service i thought, car problem fully cleared, but no

Today again from car fire coming out
I payed 40 thousand

Tuv-300 t-8 autoshift.
During my very first ride to home (On date of purchase1.05.2017) i experienced the following issues:-

Jerk and banging sound while shifting of gears.
Jerks in bumper to bumper traffic.
Delayed response/non-responsive to accelerator paddle.
Sudden movement with jerk.
Car becomes neutral in traffic while moving, showing second gear on meter panel and non responsive in accelerator paddle.
Warning light of amt.
Moisture in head lamp. This is with reference to the above and various other communications held between the different representatives of the company i hereby state as under:-

With above mentioned problems i personally took my car to workshop of indrprastha automobiles pvt. Ltd., peera garhi, new delhi (Authorised workshop of mahindra) for resolution of the above problems on dated 05.05.2017. The service advisor along with some technical persons (Mr. Amrit & mr. Tarun) inspected the car and told me that it may take some time for resolution of above technical issues. Therefore the car was sent to the workshop on 08.05.2017. They kept the car for almost 09 days. After 09 days the car was delivered to me on 16.05.2017 with assurance that the problems had been rectified and car was fit for driving.

On physical inspection, i noticed the following issues:-
Bumper not fitted correctly.
Engine protection shield not fitted and was lying back area of the car.
Scratches on left side door and side view mirror.
Moreover, after taking the delivery i noticed that those technical issues raised by me were still existing besides one more issue was found “in the first gear if the car is on slant surface it starts drifting backwards or vice versa & starting trouble”.
Once again the car was sent to the same workshop on 25.05.2017 and they kept my car second time with them for about 08 days. During this period i have not received any communication from the workshop. I asked/ enquired regarding the status of the car from workshop, but, i did not receive any response. The car was delivered at my residence with still pending issues/technical faults, as stated above. A telephonic assurance was given to me from indraprastha (Workshop) that the car is now completely fit for use.

But when after a week i went to haridwar-mussorie from delhi, during which i have gone through an ordeal with life threatening experiences while my family was still in car only due to these technical issues of this car. Let me share this experience with you:-
1. On my way first the a/c of the car tripped followed by warning of high temperature and thereafter low oil pressure sounded by the car. I immediately stopped the car at the roadside and called mahindra helpline no. And help arrived promptly from nearby mighty mahindra service centre. They inspected the car thoroughly and it was found that there was no coolant present/ missing in radiator/top up bottle. Although there was no sign of any kind of leakage or dripping of coolant. They took the vehicle to their service station and re-filled the coolant (After making payment of rs.1601/-).
2.in hilly areas ride was very jerky/vibrating and feeling of clutch slip with burning odour of clutch inside the car was felt at a point the car stopped moving but the engine was still working.
3. Most of the times the car runs on 1st, 2nd & 3rd gear and 4th & 5th gear was not engaged upto the speed of 80 to 90 kmph.
4. Very low fuel efficiency of 7 to 8 kmpl on highway (The company claiming fuel efficiency of atleast 17 to 18 kmpl on highways).
5. While overtaking it was felt that when throttle is pressed gear was shifted to higher gear, whereas it was showing the top gear i. E 5th gear on meter display. Although there was a need of power for overtaking which was lost... This was a very dangerous situation that might have been lead to serious accident.
6. Even in lower gears vehicle shows one gear advance on display meter as shown under:-

Actual gear position meter display gear position

1st gear 2nd gear

2nd gear 3rd gear

3rd gear 4th gear

4th gear 5th gear

At the speed of approx.80 kmph...5thgear not engaged.
Now, i am sharing two bad life threatening experiences while driving this car as under:-
1. While driving up hill in 1st gear (Manually) car stopped responding to the accelerator and came to halt even after pressing throttle and started rolling back. Then after engaging breaks and accelerating it started to move forward very slowly with jerks and jumps. Feeling of clutch slip was there and very bad burning odour was felt. Members sitting inside the car... I was in a situation to take a u turn, the surface was slant and steep, car started to drift in backwards direction while 1st gear was engaged. When breaks were withdrawn it again started rolling back and did not responded to the accelerator... And a point was reached when the car was at the edge of the hilly road and was about to fall in the trench which could be controlled by putting stone behind the tyre for stopping of rolling back.
I returned back to delhi & sent this car to indraprastha workshop on dated 15/06/2017 (And since then car is in the workshop), this time at wazirpur and this is now 4th time within a period of 45 days after purchasing the car is at workshop and again i have been informed that the car is okay, but this time after going through above experiences i refused to take back this car and requested them to re-fund my hard earned money. As i can’t trust this car & take risk with my life and life of my family members.

I am going through this ordeal with emotional and financial burden along with life threatening issues due to this faulty and technically unfit car which the company is unable to resolve in spite of keeping the car in the workshop for more than 20 days. Moreover to add fuel to the fire and in spite of the company’s inability to resolve the technical issues with the car, the company offered to buy back the car at a meager amount of rs. 6 lakh only (Rupees six lakh only) my letter (Referred to above) to the managing director has gone unnoticed and in vein by the company. As such i requested to re-fund my hard earned money amounting to rs.8, 90, 000/- (Eight lakhs ninty thousands only) alternatively exchange my car with the manual model of the same.
When i did not got positive response regarding above i took delivery of car in july end and started to drive during this i sent car several time for repairing for above points but of no use now on 06/10/2017 while driving home i felt some burning smell after some time i noticed fumes started to come out from engine bay when i stopped and opened the bonnet i saw fumes coming out of the bonnet if i would have not been alert any thing might have happen and i might not be writing this complaint. The car is still at inderprastha wazir pur work shop in last 5 months i hardly driven this car for 2 months and that to in parts aprox 5000 kms driven by me this tuv 300 auto shift is for me a nightmare and new day new problem arises it has given me so much tension, mental trauma and financial burden

Now i dont wish to own any mahindra car as this car has given me a lesson i want my money back from them now

Dear sir
This is to bring to your attention that i had bought one xuv500 from one of your dealers in bhopal. Reg no mp04cs8001 on 23/01/2017.
You might be surprised to know that as of 7/10/2017 i have got the vehicle repaired about 4 times. The first one being a battery issue within 2 weeks of purchase, for the first time in my life i have witnessed that an absolutely new vehicle can have battery issue.
Since then i have sent my vehicle to your authorized service station (M/s win win automobile) about three times with issues such as loose chassis bolts, abnormal sounds coming while applying brakes and so on.
My last service was done on 30/08/2017 which can be checked as i had also given a very poor feed back because o[censored]nprofessional service.
Now just after about a month of car service and when the vehicle started giving sounds as if it will just break down any moment, i have been told that various bolts of the vehicle we're loose which i find a bit difficult to digest.

Hence i would like to know if you at mahindra and mahindra have been installing vehicles with sub standard parts and equipments because me as a consumer is getting a feeling that i have been cheated by your side either in service or in vehicle manufacturing.
Kindly look into the matter.

I have recently purchased a mahindra xuv 500 from lucknow a. Atumovers pvt ltd chinhut lucknow and the problem of clutch ius persisting from the very beginning, the complaint has already been raised 6 times but no psitive response has been recieved from your side and the problem is still persisting.
Rewquest you to get the issue resolved asap.

Regards
Jasvendra singh
[protected]

I sent my mahindra scorpio (Br-01dc-0002) for service on 23 rd sep 2017.in the service dual arm tensioner was changed which was in warranty. After that the service centre men there told my driver that the amount for dual tensioner belt will be adjusted in the next bill and not in this bill. And when the car was again sent for service they have said that they will not adjust the money and said that we dont know anything about it. They argued and abused my driver too. The whole incident is of hav motors service centre, patna, bihar.
Kindly seek into the matter or i will go to the consumer court.
Regards
Vinay ranjan
Advocate
Patna high court

I purchased tuv 300 from g3 motors, nerul last week @inr 11.50 laks. We are finding very poor service support. They don't have any value in their commitment. They take their own sweet time to deliver car to fit small things. Sales head mr. Ravi and his colleague mr. Prasad is not committed to what they agree. They toook 4 days agaisnt committed one day to handover my car. We changed our decision form maruti to mahindra because of hoping good service but now i realized this is more hopeless. Please look into this matter else we won't recommend anyone to go for mahindra. My car no. Is mh43bk2286. My mobile no. Is [protected]. Swati sinha.

I mukesh agrawal from faizabad uttar pradesh gave my car xuv 500 for servicing to amit motors pvt ltd. Faizabad today. I did neft payment for the servicing worth rs 22000. Although the money got deducted from my account but they are saying that the money hasn't reached their account and so a staff member named bhupesh tiwari refused to give our car back. We also asked to give the cheque but he refused to take it and asked for additional cash for giving the car back. His behaviour was very rude and unethical.

I mukesh agrawal from faizabad uttarpradesh sent my car xuv 500 to the company amit motors private ltd. For servicing. I did neft payment for the servicing worth rs 22000. Money got deducted from my account but they are saying that it hasn't reached their account and so the staff named bhupesh tiwari didn't allowed us to take our car and also asked for some extra cash for giving the car. He behaved very rudely to us and even after showing the evidence of transaction he didn't allowed us to take our car.

To
Mahindra
This is tanujit ghosh, i am purchase one mahindra xylo h4 from sona wheels, siliguri, west bengal date of 30th jun 2016. When i decided to purchase mahindra xylo that time i talk to sona wheels showroom sales consultant taniya dey (Mb no [protected]) regarding car commercial registration and xylo h8 model. That time she introduced to her another colleague mr. Pravash, they are convinced me and assured me and incest me to purchase the xylo with in the 30th june 2017, as reason gst. Also they are assured me they are provided me commercial registration with in one month.
As per there commitment i advance pay to sona wheels for xylo h8, after reciving the advance taniya told me h8 are not avilable in our stock please you change your car model h8 to h4. That time i agreed with her and purchase h4 model, from that day i pay rs.55000/- to mr. Pravash in front of taniya inside the (Reception table) sona wheels for my car commercial registration.
Still now we not received my car registration. From that day to till date i will pay 4th installment in hdfc bank.
From that day to till date i several time talk to them regarding my registration, continuing they are parody with me and telling me 'next week... Next week next week '.
I am fed-up and irritability about my registration.
So my earnest request to you, i want to surrender my car to mahindra, please accept my request and liberation to my monthly emi. And help me.

If you are not helping me there after i go to consumer forum court against mahindra and sona wheels and claim to composition.
I collect all evidence (Text massage, what's app, and voice recording) against taniya and pravash who is employee of sona wheels in logo of mahindra.

My purchase details are bellow.
Invoice no inv18a000392
Invoice date - 30-jun-2017
Order no - otf18a000453
Order date -30-jun-2017
Key no - 947

Chassis no - ma1pt2mlxh2d39291
Engine no - mlh4d20173
Color - diamond wh

I expect to you do the necessity step as early as possible.

Thanking you
Tanujit ghosh
[protected]
[protected]
Tanu. [protected]@gmail.com
Tanu. [protected]@gmail.com.

Since so many time i complaint to mahindra customer care of neon motor visakhapatnam. Mahindra kuv 100 heavy vibration and getting interiors sound and such noice from engine like diesel versions, the said vechile is petrol version & petrol tap not opening, it repairs so many times but still tap not opening.. When we need to fill the fuel. Interiors is very poor... The vechile run total 5400 km

Ths is to inform u that as u all have not taken any action against my complain in regard to my mahindra jeeto x7-16 vchlno. Wb71a8815 continuous breakdown problem i have made a complain in consumer forum with doc no. 456965. I[censored] all cant give proper service to consumer with regard to the product sold in market u all don't deserve to sell ur product in market. We the daily user of your product face problem not u all you all just have a simple line to say sorry. My vchl was in your service center for more than a month and in two days it started giving problem again and now aagain inservice center we don't req such a vchl which brkdown more than we use them. So as requested many times before with ur executive to replace the defective pcs with new one to take action on ths.

It is very unfortunate to place a complaint before such a big brand but as i have faced lots of harassment and financial loss i have been forced to write a complaint. I have on march, 2017 purchased an xuv 500 w10 fwd (Dolphin grey) from sikkim motors bearing chasis no. H6b14398; engine no. Hhh4b20029 having registration no. Sk 01 pb 2892 but after few months of its purchase a cracking sound started generating from both the sound box of the co-driver side (Front and rear) whenever the infotainment system is in operational for more than fifteen minutes and whenever the vehicle is put into a reverse gear. I took my vehicle to the work shop of mahindra at matigara, siliguri but they told me to show it at sikkim motors works shop and accordingly on 02/09/2017 i showed the problem to the sikkim motors workshop and they directed me to take the vehicle to nippon dealership at siliguri for speedy replacement, reaching siliguri the dealer told me that they will replace the silver box of the said vehicle within a week or else they will send it to sikkim motors workshop. Hoping that the silver box will be send by the nippon dealer i waited for a week thereafter i made a call to the nippon dealer, in reply the nippon dealer told me to wait for one more week, which i did, but when i made a call after two weeks he told me that the silver box need to be send to the company itself and on 04/10/2017 i went to the sikkim motors workshop and narrated them the entire scenario. The sikkim motors workshop have taken the silver box from my vehicle and told me that it will take a month for its replacement. Now i am waiting fro my silver box to get it replaced as it is very difficult to drive my vehicle as no camera as well as no infotainment system works without the silver box. Earlier i have owned mahindra bolero and thereafter xylo but never faced such harassment but on today's date i am very unhappy with the service provided by mahindra and will not ever again recommend and/or purchase mahindra products and if my complainant is not taken into consideration at once then i will be forced to take necessary legal recourse against the mahindra and mahindra company.

Actually this is to inform you that i had booked a xuv 500 w 4 model on[protected] at m&m dealer atmaram auto enterprises, agra and i have already paid 14 lacs in advance.

But the problem is that nobody are able to confirm the status of vehicle that how long will it take to deleiver to us.

And then i discuss yesterday, it was a commitment to deleiver the vehicle on 5-10-17 but resulting that there is not available the same today also and again i talked over phone number [protected], he is saying that vehicle has despatched and in the transit due to being some problem actualyy in which vehicle the same is comming it has disordered so some one has gone there and bringing by driving on road.

Hence this vehicle will cover approx 200 to 400 kms to their destination, but why i will purchase the vehicle which is already covered the same kms.

So i request you to confirm the metter and deleiver the vehicle with 0 kms to us

Regards

Lov agarwal

Mob no [protected]

I think company must have given sufficient protection that no one could open bonut like that. Today my battery got stolen without any marks left on xylo on its hood or doors.
I don't know how their could just open such heavy bonut without keys of car. Its a big shame on company like you that a cars everything is present under it's bonut and if this could be opened just by local theif how can anyone buy your products

Hello, i have purchased brand new scorpio, 2 yrs back, in recent past it start giving some noise from the chassis so i visited dealership (Sablok cars, midc, manmad road, ahmednagar, maharashtra), they were not able to diagnose the problem properly & changed many parts for which they charged me for it & finally failed to resolve the problem. One day i was travelling on highway & all of sudden front wheel broken from the axle & came out. Fortunately speed was less & traffic was clear so no casualty happen. This is all because o[censored]nskilled staff who were not able to identify the problem which cause this accident. Its big question mark on what quality mahindra is delivering to their customer. I need all the reimbursement of expenses against this. You can contact me at - [protected]

Dear sir,
I'm an owner of kuv100 k8 car from january 2017. On 29/09/2017 in the highway it was stopped suddenly. Then i called rsa and they took my car to nearest mahindra authorised dealer north point city service center, kolkata, near patipukur. The dealer showed me that many of parts like clutch plate, break show, fly wheel etc. Are damaged and made an approximate bill of[protected], but denied to give them free within warranty period and pressurised me to paid. Then what is the meaning of this useless warranty? Please resolved my matter, otherwise i helplessly go to kreta suraksha daptar of kolkata.

Dear sir mene ampki gandhidham b mangatram me meri mahindra jeeto engine reparing me rekhi jo waranty me thi 49000 km me engine spare part damage ho gaye the jo mene repairing k liye rakhne bad muje dedh se do mahine repair ho ke vapas mili to ye do mahine tak meri hapte + drivery selary total mila ke muje 35000/- loss huve uske liye me claimp kar raha hu. Muje ye refund chahiye jo apki company ne repairing time se bahut late muje delivery di. He mene ye complain apki gandhidham branch me ki to vaha se muje advise mili ki ap direct compny me mail dal kar complain kar sakte ho ye ham nahi complain nahi lete yaya meri gadi number (G. J.12. B. T.-2204) jo ap enquiry karke apki branch pe puch sakte ho muje isme kuch benifeet mile aisi aasha rakhta hu verna muje majburan cash karna padega...

Dear sir i have kindly request you many times i have complain about this commercial vehicle mahindra supro but there is no solution about my complains.
Purchase of vehicle date-31/mar 2016
Regn no - od29c0673
1st problem on 16/12/16 clause plate problem service at aditya mahindra, nakhara, 2nd problem on 5/jul/2017 starting problem service at utkal mahinda cuttack, 3ed problem on 27/july2017-starting problem service at utkal mahindra 4th problem 25/sept/2017 but till now not service not completed

Contact no-[protected],
[protected]

Agr no_ 3654332 my last imi date was sep 2017 i payed whole emi mahindra finance is asking for late charges, employees response is rude of mahindra finance mughalsarai they have no manner will strongly recommend an promise never buy mahindra car - i m only 2 days late frm last emi due date my car no up67n0100 though they promise to wave off extra charge but dint do.