Mahindra And Mahindra Complaints & Reviews

Dear sir,

Greetings!!

This is for your kind information that, i have brought my kuv 100 k8 on 07 july_2016. My vehicle no. Br06pd0607 in the name of rajeev kumar, now the problem facing in dated on 15.03.2017 on way with family because my vehicle running way on road then gear fall down automatic (5, 4, 3, 2, 1). I am inform that rsa toll free no then rsa team come and my kuv hand over to near dealer shree r. C enterprises, motihari (East champaran, bihar). I am and also my family facing problem on way but i satisfy that my vehicle repair immediately mahindra showroom but service centre told that today not repair your car, i told that i am going to duty station, i am coming at 18.03.2017 (Saturday) so please identify the problem my car the mechanic mr. Javed show the car and start my vehicle then vehicle will be start but not gear work so mr. Javed told that your clutch plate was damage i am told to mr. Javed my vehicle 8 month old how this problem my car and also i told that my car total running in 17200 km. Rsa team hand over to mr. Dharmendra kumar. I am back to my duty station with my family and also i am facing very problem. Next day dated on 16..03.2017 time on 2:30 pm service center contact to me and find the problem your vehicle some parts was damage friwell, clutch plate, pressure plate, rininging bell, three calendar was damage i am told that why my car open that without information gear box, toolbox and engine approx estimate cost by telephonic 50 to 60 thousand i am very nervous then i am tacking to customer care my complain no. Cf[protected] but no any solution. Today dated on 17.3.16 mr. Dharmendra kumar contact to my mobile then your vehicle make or not then i tacking to again customer care but not any solution then today evening my mobile through massage shree r. C enterprise your cost estimate expenses 15890 + taxes extra then i talking to mr. Dharmendra kumar told that your damage accecerious not warranty claim you pay the amount actual bill not cost estimate finally so i am very nervous but my vehicle was warranty period. I am facing this problem i mean that my car was damage due bad condition of car parts.
Please i want my problem to be solved that immediately otherwise i will go to the consumer court for justice.
Rajeev

Dear Sir,
Our official vehicle BOLERO no UP 32 FM 3298 was send to the workshop UP Motors works unit II Faizabad Road Lucknow on date 7.3.2017. With regarats we have to inform you after passing of 10 days. Your garage has not responded in any manner. Pertaining to raising of the bill or having executed the order as was said in the letter. We would request you to kindly activate diciplanry proceedings against the concerned person

I submit a complaint against the mahindra and mahindra sercive centre - koncept mahindra, a-40, mohan co-operative industrial estate, mathura road, new delhi. I had given my vehicle no tn43f6230 for running repair for noise in ac system, on 16 mar 2017 at 0900hrs. But my vehicle was delivered at 1700hrs without the fault being rectified, in a dirtier condition and over 100 kms driven. All this despite my vehicle being under warranty.

My name is jahangeer syed having mahindra xuv 500 w6 which has deliverd in ongole showroom worst responsibilty of showroom and no maintaince of service unit irresponcible answers of show room holders because present running kms of my vehicle is 17856 kms we went for 2 servicings they are saying that after servicing of car no working of water sericing machine and irregualrity and wen buying a car in heir showroom they said that they will give car body cover up to know no responce wen we r asking they are saying that befor u hjave plased a complaint like this so we are not going to give car body cover tjis is my compalint so rectify the problem which is said by me cell no [protected]

Dear Sir, Madam,

I am writing this letter to complain you about the services which are unavailable.

I, Fazal Amin owner of Mahindra scorpio 2013 mhawk model MH 04 GE 8688. As per initial agreement the company should give me back and forth services, which is my car to be reguraly serviced on time. Initially, the services were ok in the beginning but in last few month the services provided by your mahindra global gallery Thane was unsatisfactory as i have paid a handsome amount for extented warrenty also and as you being an automotive gaint in india is so unprofessional.

Most importantly my service is overdue and i have been looking for servicing my car in your thane outlet but got to know they no longer exist, is this what your customer service or care what you say is ?? i would appriciate if you take a strict action against it and get my car serviced in a day as i am a frequent traveller and will be travelling to chennai with the same car very soon.

Your company has a good reputation with the customers. And as an old customer, it is my personal request to you to take necessary actions against the issues personally to improve the services. If the issue is not resolved, then I have to go for some other car service company and at the worst will return the car back to your company.

If you require any further details please contact me on my hand phone no.

Attached is my extented warrenty copy

Yours faithfully,
Fazal Amin

[protected] / [protected]

I bought XUV 500 in May 2015. It has done 50, 000 km till now. After 20, 000 km, every service I am required to get so many parts changed, costing me about Rs.7 K and Rs. 25 K alternately at every 10, 000 Km.
I use this car within Delhi -NCR for commuting to my office.
At 40, 000 km, I paid Rs. 25 K for servicing and just after 10, 000 km they are telling me to get link tuber, elbow etc changed amounting to about Rs. 14K.
How can a car worth about Rs. 15 Lakh be so fragile that things get broken or deteriorated so fast ? Or are these the targets of servicing centre which are driving people pay their hard earned money for driving such an expensive car !
If this is design of the car and company's profit, then I would strongly recommend not to buy this car at all.

I have bought my kuv 100 on 13th of Feb 2017, at the time of delivery my bonnet cable was broken and petrol nob was not opening. Dealer told me that we will send a mail and get it fix in 1 week but now it is one month after deliver they didn't fix it and now left window is also getting stuck. I want my problem to be solved as soon as possible otherwise I will go to the consumer court for justice

From last few month I'm chassing behind mpeople staff amd Mahindra HR staff but not getting any responce and result.
I want to logg the complai ts against mpeople staff and HR head
Bcoz HR head not taking serious regarding complaints.
Also i want to raise voice with Dr. Pavan Sir if not getting any responce within today.

Respected Sir,

I, Alonce Anthony undersigned would like to bring to your kind notice that I have purchased Mahindra KUV 100 with register no - MH05 CV 3693 from Mahindra Showroom, Dombivali dated August 2016.

Since the time of purchase I have faced Major breakdown four times till date. The main issue is { GEAR OF THE CAR GETS STUCK AND BECOMES IMMOBILE ON THE SPOT }

Inspite of raising complaints at the Dombivali and Nerul service centres respectively the issue doesn't solve.
I am tired of this issue now and hence haven't received a precise solution till now. I am done running around service centres and requesting them to answer my plea. With deep regret the after service of Mahindra has gone for a toss and it has been of poor quality experience till now.

Even yesterday the gear got stuck in the middle of highway and due to this had to face a blow from vehicle coming behind. I would have faced a fatal accident .
I do not want to risk my life due to your negligence. I would like this issue to be sorted as soon as possible. If failed to do so within coming days with all evidence and incidents happened in regards will have to move to Consumer Court for due justice.

During the time of servicing I would need a vehicle from Mahindra as a substitute to cater to my needs.

Hoping to get a swift reply and action taken in regards to the complaint raised.

Thanks and Regards,

Alonce Anthony

Mob no - [protected]/ [protected]

Purchased xuv500 w10 on[protected] from moradabad (U. P);in march 2016 cars front right tyre burst while the car was in slow speed;on[protected] it's left back tyre burst, again the car was in slow speed otherwise it could have overturned. The car had come fitted with appolo tyres from the company. I want the tyre to be replaced. I also want all the tyres to be fitted of the bridgestone as i am not comfortable with appolo tyres at all & is worried for my & my family members safety. Usha raj

I had booked for a Scorpio S4+ (Diesel) and got its delivery on 24 February 2017 evening. It has come to my notice that the car so delivered has had many paint jobs done on it already.

While I was promised its delivery on the above mentioned date, but I was refused its delivery untill evening citing that the car wasn't ready. I was offered a home delivery of the car as a compensation for the inconvience caused. Unfortunately, now I know that it was only a convience for the dealer to hide his car's fault. The details of the car delivered are given below:

Chassis No. : WLXH2b22628
Dealer : Shiva Auto Car (INDIA) Pvt Ltd
90, FIE Parapganj Industrial Area, Patparganj
Delhi-110092
Amount : Ten Lakh Ninety thousand
Date of delivery : 24th Feburary 2017 (7:30 PM)

Hello
I am praveen from bhopal
My car xuv 500 W8 model registration no mp04 cp 1112 got breakdown of ABS system within warranty period on 07/March/2017

I took my car to CI mahindra, jinsi road, bhopal. But couldn't get replace ABS motor till date

On 11/march/2016 CI Mahindra bhopal service manager told it will take 10 days more to replace ABS motor as ABS motor is not available at store,
It will take more then 10 days due to get approval from Mahendra's head office for new ABS system and delivery of same

It's very amazing after passing 5-6 days CI mahindra bhopal still require 10 days approval time.

My car is in warranty period, I am not setisfied with service n replies given by CI mahindra bhopal

Kindly do the needful to rectify the problem asap.

Praveen premchandani
Bhopal
[protected]

I took my KUV 100 to Mahindra, Westgate, SA for its 3000km service. They never replaced my oil cap. I drove home, oil all over my engine & whole under carriage of my car. I phoned them, they couldn't care less. Theuns (manager in 'service dept) told me he doesn’t know what I expect him to do, he doesn't have a courtesy car for me. I had to phone Jolene on her personal cell nr (+[protected] only due to the fact that there was NO REPLY @ the landline for Customer Care +[protected]As she is in charge of customer care SA) She couldn't care less either, did not even bother to phone us back. They came to my house, drove my car all the way back to their service centre. Got my car back again, the undercarriage still full of oil, plastic bottom engine cover not replaced, bolt missing, rattling like an old car!! and my driver seat and door panel was covered in black oil stains!! I had to have them re-upholstered!! Till today, NOBODY INCLUDING SA CUSTOMER CARE USELESS Jolene NEVER bothered to call us back. My problem, not theirs!! They were all very rude and unhelpful. They did not even stamp my service book, it took us over a week to get hold of someone who actually worked the hours they are supposed to, my husband had to take time off work to get hold of them to stamp it. I have never dealt with such incompetent people ever and will never recommend Mahindra Westgate to anybody!!

My name is Samiran Biswas and I purchased a KUV 100 model k4 Diesel on 16/08/2016.from first day I checked fuel efficiency and it was very poor.Then I complain to customer care after that local mahindra service centre cont me and went out for a KMPL test.there i got only 18.34 km/(doccument attached) at a speed limit of 75 km/hr while the economy speed of the car is 90-100 km/hr( Doccument attached) as per your Owner manual.when I drive this car a speed of 90-100 km/hr millage is 15km/lt at highway.as per your sell exe and in advetisement millage will be 25.93 km/lt.And I saw everybody have a millage issue in kuv100.I think this is company fault and also a case of cheating .If you do not give this millage pl taken back my car.pl solve my issue as soon as possible. cont no [protected].

I buy Gusto last year from Ravinder automobile Panvel Navi Mumbai and from same branch regular service is continue. My and my wife experience is so bad regarding service quality. Almost every alternate weekends I visited your service centre related some technical issues and your engineer says that sir now problem solved but same scenario is going on. I don't know what is going on either your engineer not able to do or they don't want to do. I totally frustrated and I have no words. Please understand our problem and do needful and also request you please take steps against Ravindra automobile panel Navi Mumbai.
MH 46 AV 2196.

Dear Sir,
I want to inform you that, I Vivek Vishal Proprietor Vishal Traders, Customer id:- C[protected], Reg. No- BR 19F 6009, Cahssis No- D6H26449, I go to your service centre continue within 3 to 4 month but I am not satisfied in your service, dated[protected] I had pay rupees 4600/- dated[protected] I had pay Rupees 2779/-, Dated 18/01/2017 I had pay Rupees 5510/- and dated 08/03/2017 I had pay Rupees 30912/- .
I have sent my vehicle in your service centre dated 06/03/2017, problem is vehicle not start. Service centre replaced many parts on vehicle and return my vehicle 08/03/2017 and bill generate in amount 30912/-, so I have pay this amount. But today dated 10/03/2017, I suffering same problem then I go service centre, then said more than 10000/- bill in your vehicle.

Hello it's Deepankar mandal having Scorpio s10 And having more than 25 Mahindra vehicles in a name of pvt lmt company . I wants to know my vehicle just of 2 years 60000 k running faceing problem of Ac coil . Paint rusting and most biggest problem is I was on high speed an suddenly dumpher pully separated from axel and forcefully vehicle Jamed and stop, it may have major accident but I was safe ...
tell me one thing what you people do when I send it for continuous service...my num [protected]

Car old model
dear sir,
greetings!!!
i state that, i purchased a new car mahindra verito d6, from natraj mobiles pvt ltd jhansi authorised dealer of mahindra and mahindra automobiles, when i purchased car i was promised that this is 2014 top model car, and i got finance from mahindra financial services.After some times i went for servicing my car that time what happened it was very shocking for me, the invoice i got it was by other name and details were same as my car, that time went to another mahindra dealer and inquired about all details, and the fact was that car was 21012 model and it was resold me.After that i complaints so many time to dealer and finance company but they denied for everything,

all registration paper and other car paper shows car model 2016, as they made this with the help of rto jhansi.

My car chasis number-ma1lsrhjhc2k24907
engine no-do76047
registration n0--up 93 ap 0459
owner name-atul kumar

now i stopped paying emi to mahindra finance as they too cheated me with the help of that dealer.
Now finance company is mentally harassing me, and making pressure,

now i am totally confused what to do with them, as i do not have any option now.I have paid them for a new car model price and paying interest for new model car price but actual cost of the car will be different,

please find the solution and help me.
Please do the needful.

Best regards
atul shukla
[protected]

This is manoj bisht from haldwani I have financed car from haldwani maruti suzuki financed from mahindra and mahindra finance haldwani a person recoznise with a name harjeet singh at nainital motors done my all work for car loan by telling that he is person appointed by mahindra finance and ask me extra 55000 rupees by telling that it's a advance emi for my car but when I checked my emi statement the money is not adjusted there and due to its my cibil profile is effected if I will not get proper rply from the mahindra finance about my money I will go to consumer court only

Few days back I have been to kollam car service station to clean the car filter for the air condition after 3 days it is leaking the gas all the time when I start the air condition. Today I visited and they quoted me 16000 Rupees as the coil burnt out and they advised me it will take atleast 2 days to fix. I am coming from almost 40kms from my place and they left stranded me with no transportation. I asked them if they can provide me a courtesy car but they refused. Not happy with the service at all. Initially they clean the filter and they advised me it would be fine and after 3 days I am having issues with the air condition again and now they quoted me 16000 rupees and leaving with no transportation for 2 days.
This is the first and last time I would be buying the car as their service as well as their customer service is very very poor, below the standard.