Mahindra And Mahindra Complaints & Reviews

I took my KUV 100 to Mahindra, Westgate, SA for its 3000km service. They never replaced my oil cap. I drove home, oil all over my engine & whole under carriage of my car. I phoned them, they couldn't care less. Theuns (manager in 'service dept) told me he doesn’t know what I expect him to do, he doesn't have a courtesy car for me. I had to phone Jolene on her personal cell nr (+[protected] only due to the fact that there was NO REPLY @ the landline for Customer Care +[protected]As she is in charge of customer care SA) She couldn't care less either, did not even bother to phone us back. They came to my house, drove my car all the way back to their service centre. Got my car back again, the undercarriage still full of oil, plastic bottom engine cover not replaced, bolt missing, rattling like an old car!! and my driver seat and door panel was covered in black oil stains!! I had to have them re-upholstered!! Till today, NOBODY INCLUDING SA CUSTOMER CARE USELESS Jolene NEVER bothered to call us back. My problem, not theirs!! They were all very rude and unhelpful. They did not even stamp my service book, it took us over a week to get hold of someone who actually worked the hours they are supposed to, my husband had to take time off work to get hold of them to stamp it. I have never dealt with such incompetent people ever and will never recommend Mahindra Westgate to anybody!!

My name is Samiran Biswas and I purchased a KUV 100 model k4 Diesel on 16/08/2016.from first day I checked fuel efficiency and it was very poor.Then I complain to customer care after that local mahindra service centre cont me and went out for a KMPL test.there i got only 18.34 km/(doccument attached) at a speed limit of 75 km/hr while the economy speed of the car is 90-100 km/hr( Doccument attached) as per your Owner manual.when I drive this car a speed of 90-100 km/hr millage is 15km/lt at highway.as per your sell exe and in advetisement millage will be 25.93 km/lt.And I saw everybody have a millage issue in kuv100.I think this is company fault and also a case of cheating .If you do not give this millage pl taken back my car.pl solve my issue as soon as possible. cont no [protected].

I buy Gusto last year from Ravinder automobile Panvel Navi Mumbai and from same branch regular service is continue. My and my wife experience is so bad regarding service quality. Almost every alternate weekends I visited your service centre related some technical issues and your engineer says that sir now problem solved but same scenario is going on. I don't know what is going on either your engineer not able to do or they don't want to do. I totally frustrated and I have no words. Please understand our problem and do needful and also request you please take steps against Ravindra automobile panel Navi Mumbai.
MH 46 AV 2196.

Dear Sir,
I want to inform you that, I Vivek Vishal Proprietor Vishal Traders, Customer id:- C[protected], Reg. No- BR 19F 6009, Cahssis No- D6H26449, I go to your service centre continue within 3 to 4 month but I am not satisfied in your service, dated[protected] I had pay rupees 4600/- dated[protected] I had pay Rupees 2779/-, Dated 18/01/2017 I had pay Rupees 5510/- and dated 08/03/2017 I had pay Rupees 30912/- .
I have sent my vehicle in your service centre dated 06/03/2017, problem is vehicle not start. Service centre replaced many parts on vehicle and return my vehicle 08/03/2017 and bill generate in amount 30912/-, so I have pay this amount. But today dated 10/03/2017, I suffering same problem then I go service centre, then said more than 10000/- bill in your vehicle.

Hello it's Deepankar mandal having Scorpio s10 And having more than 25 Mahindra vehicles in a name of pvt lmt company . I wants to know my vehicle just of 2 years 60000 k running faceing problem of Ac coil . Paint rusting and most biggest problem is I was on high speed an suddenly dumpher pully separated from axel and forcefully vehicle Jamed and stop, it may have major accident but I was safe ...
tell me one thing what you people do when I send it for continuous service...my num [protected]

Car old model
dear sir,
greetings!!!
i state that, i purchased a new car mahindra verito d6, from natraj mobiles pvt ltd jhansi authorised dealer of mahindra and mahindra automobiles, when i purchased car i was promised that this is 2014 top model car, and i got finance from mahindra financial services.After some times i went for servicing my car that time what happened it was very shocking for me, the invoice i got it was by other name and details were same as my car, that time went to another mahindra dealer and inquired about all details, and the fact was that car was 21012 model and it was resold me.After that i complaints so many time to dealer and finance company but they denied for everything,

all registration paper and other car paper shows car model 2016, as they made this with the help of rto jhansi.

My car chasis number-ma1lsrhjhc2k24907
engine no-do76047
registration n0--up 93 ap 0459
owner name-atul kumar

now i stopped paying emi to mahindra finance as they too cheated me with the help of that dealer.
Now finance company is mentally harassing me, and making pressure,

now i am totally confused what to do with them, as i do not have any option now.I have paid them for a new car model price and paying interest for new model car price but actual cost of the car will be different,

please find the solution and help me.
Please do the needful.

Best regards
atul shukla
[protected]

This is manoj bisht from haldwani I have financed car from haldwani maruti suzuki financed from mahindra and mahindra finance haldwani a person recoznise with a name harjeet singh at nainital motors done my all work for car loan by telling that he is person appointed by mahindra finance and ask me extra 55000 rupees by telling that it's a advance emi for my car but when I checked my emi statement the money is not adjusted there and due to its my cibil profile is effected if I will not get proper rply from the mahindra finance about my money I will go to consumer court only

Few days back I have been to kollam car service station to clean the car filter for the air condition after 3 days it is leaking the gas all the time when I start the air condition. Today I visited and they quoted me 16000 Rupees as the coil burnt out and they advised me it will take atleast 2 days to fix. I am coming from almost 40kms from my place and they left stranded me with no transportation. I asked them if they can provide me a courtesy car but they refused. Not happy with the service at all. Initially they clean the filter and they advised me it would be fine and after 3 days I am having issues with the air condition again and now they quoted me 16000 rupees and leaving with no transportation for 2 days.
This is the first and last time I would be buying the car as their service as well as their customer service is very very poor, below the standard.

San Damiano Charitable Society, A-16, Sector -33, Noida, U.P. has purchased TUV 300 on 21 March, 2016. Our vehicle No is UP16 BE2102 and Model Mahindra TUV 300 T8 Silver. Engine No XXXXX
When the vehicle has taken the mileage 12282, the vehicle was not picking up the speed then we have taken the Vehicle to KONCEPT AUTOMOBILES PVT. LTD, Authorised Dealer For: MAHINDRA & MAHINDRA LTD, A-31, Sector-2, Noida, U.P. India, on 16 Feb, 2017. They have changed the clutch Disc and charged from us 13, 000/- Ont even one week is over on 7 March, 2017 again smoke came from the bonnet. Again we took the vehicle to the same place to find out the cause of fuming the smoke. The complaint was on the clutch. It is our request to exchange this vehicle with Boloro of esteemed company.
With regards
Sr. Angel Grace
Mobile [protected]

Sir, My vehicle with above mentioned details is in workshop name Koncept Automobile, Pvt Ltd, A-31, sector-2, Noida for repair since 02 March 2017. My effort to resolve the issue with Service Manager and service Advisor has not resolved the issue till date. Hence the matter is being brought to your notice for justice and quick completion of repair.
Dispute:- workshop is asking payment of Rs. 38000/- for carrying out repair because guaranty period is over 1-2-2017. And my stand is that this defect was reported to workshop on 13th Nov, 2016 . after inspection it was advised that reported noise was from wheel area and will be rectified during servicing, however since reported defect that was noise from rear axle area continued, the vehicle again was present to workshop on 11 Dec, 2016, but then undertaking of repair was postponed to date when paid servicing was due. During this paid service some clipping was done to wheel brake which not only failed to stop the reported noise but resulted in getting vehicle jam during journey and causing inconvenient situation as it happened in the marriage of my son. So vehicle was presented for rectification of defect on 2nd March. Now it is understood that some part inside the rear axle drum are damaged warranting change of some parts.
In the view of above I request your authority to arrange early rectification of defect of my vehicle with following reasons:-
a) Vehicle was well within guaranty period when defect was reported. It was only failure of staff to check the vehicle properly and affect immediate rectification. Secondly, even on 23 Feb the correct diagnose was not carried out and left the vehicle open to meet an accident on the road.
b) Now the reported defect is a plain case of metal/manufacturing defect.
Therefore please consider early rectification of defect and making vehicle road worth and in the mean time arrange vehicle for use till my vehicle is repaired without payment as repair in guaranty period.
Thanking you in anticipation of favorable decision and early action
Your Faithfully,
Ashok Sharma

I have purchased mahindra thar from harbir automobile pvt. ltd., chandigarh, on 29th feb 2016, bearing registration number CH01BG9003, CHASSIS NO- MA1SL4BUNG2A50701 in the name of VIJENDER KUMAR, now the problem is there is a different chassis no on chassis of the vehicle and the informative plate on vehicle, now as it been one year and the insurance company is not getting it insurance as the chassis number is different on chassis and informative...

My name mr prashant mulmuley vehicle no mh 31 ca 3569 mahindra logan clutch replace on date 08/06/2016 reading km 155410 given service only km 14339 only. Mahindra supply sub standard material at very high cost, after complaint your people are not ready to reply about this issue.
For your information i attach both invoice for you a long with clucth plate picture.
Waiting for positive feed back.

My mahindra xuv500 which i sent for normal service on 2/03/2017, they prepared the bill for 9658/- (attached herewith) is not satisfactory as they have charged for engine coating and internal panel cleaning whereas i have not given my consent for these repair jobs.Upon asking about why they did these jobs they replied that it is a technical term used for engine servicing which is compulsory for service.I totally disagree with them but had to pay to get back my car.

We, Murshidabad Biri Works had given our Vehicle number WB 20H 9454 for servicing at your Topsia Workshop on 23rd February, 2017. We were told the vehicle delivery date as 3rd March, 2017 by Arindam Das(Service Advisor).
The vehicle is still in the workshop as on 7th March, 2017.
There seems to be no regret on the failure of your team. It is extremely annoying. We need the vehicle immediately without any further delay. We need it by the 8th March latest. Else we have to go to the consumer court on this matter.

We would also like to add to the quality of service by Arindam Das as unacceptable and 'pathetic'.

Since 1 month I am trying to avail my voucher which I got with XUV which is getting expired on 20-June-2017. But we received this voucher in October 2016 (4 month delayed). We cannot avail this in Peak period.

So effectively this needs to be used till 31-Mar-2017.

I am trying all the bookings since 1 Month but All are full and not getting any reservations.

NOT getting a proper response from Mahindra.

Dear Sir
I'm Vinod Kumar from fatehabad Haryana. I have mahindra pickup maxitruck BS3 from[protected]KM)on till date. I opened engine cover(bonat) and found the engine leakage from FIP( fuel injection pump) mounting bolt leakage and rocker cover mounting bolts leakage. In this leakage the engine performance is poor and condition is looks like a 10-15year oldy engine. Most important is the service centre GARG MOTORS fatehabad is very poor. The communication of all employees of workshop and sell executive is very bad.

Hi,

I would have loved to refer it to my friends if I would have been a satisfied customer. I have been cheated by your dealership in Gurgaon – GSP Mahindra.

I purchased XUV 500 on 19th of November. During my negotiation with GSP Mahindra guy through my organization’s leasing partner MAGMA I was never told that the vehicle given to me is 9 month old. I was getting a better deal from Delhi vendor but GSP representative told me that they can’t give better price as Delhi vendor might be giving 6 month old vehicle.

I was supposed to get the delivery on 5th but didn’t get as few accessories were not available and got it on 19th November. During key handover I found out few scratches on vehicle thus I got it in the night post buffing done on the vehicle.
When I found out around 25th Of November that vehicle is of February 2016 make, I questioned to GSP guys but they denied at first place stating it’s impossible and promised to confirm the manufacturing date. Never got the confirmation from them. I went to confirm on my vehicle RC around 23rd of December and raised this issue again and GSP representative agreed to give me free accessories of 5K but still didn’t accept the manufacturing date of February 2016. I Got MY RC after 2 months and clearly mentioned the manufacturing date of February 2016.

One day my vehicle stopped suddenly and didn’t start and it was tow away by workshop. I complaint for sound but told that it will be adjusted during 1st service. Not enjoying shockers as doesn’t look like of New XUV 500.
Why would I take a 9 month old vehicle at new vehicle price where manufacturing date was not disclosed to me. I am not interested to drive this vehicle anymore as feeling cheated and want Mahindra to take it back. Please suggest the procedure of doing so.

Never thought of doing so as had lot of faith in Mahindra. I am really disappointed.

Best Regards
Anupam Jain

Human Resources
T: +91.124.392.7623
C: +91.950.100.5999

Last year we had purchase two scorpion s2 model, but last few months before we find out one car bonnet going to damage, after that we contact with saluja auto retails pvt ltd
Metal d. V. C, nh-2, post: chandul police station, burdwan - 713141
Burdwan, west bengal,
Then service manager talked with his higher authorities & then confirmed me that parts should be replace as early as possible, as per his communication received call from service manager for replacement, but within few days service manager has changed, when i go to service center then new service manager mr. Sivranshu linca today (6.3.17) told me its not possible, where as service center's others staff also guide me replacements should be possible, then he talked with me very bad way & repeatedly he arguing with me. Another three scorpion we are going to purchase, we as a customer also expect good manner from that person also, all others staff also against him, they are also facing bad behavior from him.
O sir your suggestion is very much required what should i do??

I own scorpio took last week done only 2543 kmtrs .clutch plate has gone service manager Mr. Arvind gosh is telling it doesn't cover under warranty so it's chargeable I asked him to to check with his senior managers but he dint reply and very poor kind of response. Still now no body has updated the status.If I dint get this by warranty I am not taking my scorpio back .worst customer care, worst service manager .worst car delar zuliaka chennai.

Dear Sir,

this to inform your good self, I had given my scorpio bearing registration number WB02AG4595 for free service on 22-02-17 to Royal Motors . The manual repair order form doesn't have any order number, neither the name of Driver who has taken Car for service . While handing over Scorpio I was found that my Jack and Handle was not inside the Car whereas since last free service I had never touch the stefny place were it is usually kept, I was told that my car will be deliver by 24-02-17.
Since day before I was trying to get in touch but no response from Royal Motors and again I tried and yesterday and it was confirmed to me that my Car will be delivered yesterday i.e.[protected]. i was asked to pay Rs4058.84+ taxes for free service and on my saying that I will scrutinyfy the bill from Mahindra helpline so again I restive a message for Rs3367.71 + service tax against repair order number RO17B008797, I unfortunately accepted since my Cat was with Royal Motors last almost 12 days . I was asked to pay cash and I requested that I will be giving cheque as same as I had given on last 2 free service. I was refused by saying that until cash will not be given Car will not be delivered.
I just want to confirm -- is this the way of repute brand service centre, is so much time require to service a car, is so much had to pay for a free service were on just saying the bill is going to scrutny the amount get less by Rs700.

please look into same or else your reputed customer will stop trusting the India best vehicle brand.

Hope so something positive will be taken by the senior management to make the customer satisfy .

thanks

Bharat