Mahindra And Mahindra Complaints & Reviews

I own a XUV 500 Automatic purchased in March 2016 from India Garage, Chennai.

The vehicle has always been serviced at the India Garage Service Centre in Guindy, Chennai.

The 5, 000 km and 10, 000 km services have been completed and my vehicle is currently at the Service Centre for the 20, 000 km service.

Since the first service I have complained about a loud squeaking noise I get whenever I brake.

The technicians have checked and supposed repaired the same since my 5, 000 km, 10, 000 km services and the subsequent 3 visits I have made to the Service Centre for the same complaint.

The squeaking noise has NOT stopped for even a day.

The India Garage Service personnel now tell me that my front brake pads are worn out and I have to pay INR. 4, 400/- + taxes to replace the same.

There has been an issue with the front brakes since I purchased the vehicle and the Service personnel have done nothing about it.

Now for their incompetence and don't care attitude I have to pay approx. INR 5, 000/-.

India Garage provides the most pathetic service and Mahindra & Mahindras callous attitude and poor quality of their XUV 500 is turning out to be a nightmare.

I regret my decision to be associated with tehse two organizations and a sub-quality product.

Dear mahindra customer care team,
sorry to say but its true that mahindra veh not providing such a good veh and parts.
Last sunday 26-02-17 my scorpio s-10 model tyre burst during highway running jaipur to gurgaon, thank god my family saif between this incident.

When i was try to contact "bridge-stone" representative mr nitin with snap of my burst tyre, he give statement that its not mfg fault.
Requested to mahindra & mahindra team pls look in to this matter seriously.
I am sure there is no other mishandling driving, veh run only 35000 km with in one year 02 month.
Driving only on highway.
Veh buy from gsp moter gurgaon on dated 10-12-15.

Thanks
vijay sharma
[protected]

My scorpio S10, Registration no. RJ 24 UA1531, has met with an accident on 27 Feb 2017 at around 11 pm while returning from my mines of which attistance was not provided by mahindra. After that i had to wait till morning and reported about the accident at K.S. Automobiles pvt.ltd. Sheoganj Road. Opp Ambika Hotel. Sirohi. Rajasthan. And had to bring the vehicle myself to the service centre. The agency informed that accidental repair will be done at Udaipur mahindra service centre located at S-92. Main By Pass Road. Mewar Industrial area. Madari. Udaipur. Rajasthan. They have denied to provide me road side assistance and have asked me to pay for the assistance charges. Will also like to inform you that we are filing a case against the company for false commitments to provide road side assistance during accidents and breakdown during the sale of the vehicle and also that the accident has happened from the front side and still the airbags didnt opened which has lead to serious injury. Request you to kindly look into the case and revert me on [protected]. Yashopat Singh Sodha.

I went to raj vehicles at patiala for service of my verito d4. I want wheel balance alignment and washing of my car. I have amc card. I entered mahindra at 9:30 estimated time they gave me was 1 p.m. But by 1 pm they have only done my aligmnent . According to incharge wheel balance machine was not working while they were doing wheel balancing of other cars. And they didn't did washing and now they say that i i want washing i will get my car at 4. So i withdrew from washing and is feeling realy frustated and angry. Poorest service quality ever seen

I have given my Mom car Mrs.SHARDA DEVI NAG, SCORPIO car no.CG17DA2266 for repairing on 14th November and they told us that they will repair and return us our car after 15 days but till now they are not giving our car .
We have came many time but they always have an excuse that they will give us in 3 days.
We have given advance also of Rs.80000.
They told us that u have given advance so we will start work from today itself but more than 3 months are gone but the work is not still completed.
I am very unsatisfied with Mahindra showroom.

Mahindra And Mahindra — About the pondy dealer

1 Review
Si sivagamisenthil on Dec 30, 2016
Mark as Resolved

L booked for scorpio s6* by paying 10000 rupees to the sales exe. pondy on 28/10/16.they didnt show any colour assured to send in watsup.so colour was not selected by me.but no more response from the exe.after somany calls made byme after 10 days i contact pondy office and register my complaints.evenafter no response from their side.so after 16 days i given cancelation letter to the exe.and this time also no response finaly nov.16 i booked the same one in trichy dealer and got it and registeted on 1/12/16.after so many reqestation thro' phone and in person given letter on 17/12/16 and they given assurance to pay before 21/12/16 in written letter as usual no response after claiming daily by phone and the call was diverted to so many persons finaly i send message for legal action after that today they refund 9000 only.I asked for the balance they said 1000rs is charges towards booking by mahindra.I reqest you that enwuired the case and pay the whole amount to me to avoid legal proceedings thank you

Dear Customer care team,


This is to bring in your knowledge that yesterday (26 feb 2016) since morning 9:00 A.M. I have been into communication and shunting between the dealership in dehradun ( DDPM) and the customer care (RSA team) for my XUV 500 numbered: UP 15 CC 5100.

This mail is to make your team understand the horrible phase and experience I had with the field team.
After the numerous calls and discussion with customer care and RSA team the car has been picked up at 6:48 P.M.

The background is that this is not first time i have complaint on the new purchase of Mahindra XUV from Meerut on 23 nov 2016 .I have reported same problem with my vehicle four times and 15 days back i had similar problem I was on road for hours and has got no support up to 6 hours despite repeated complaints and calls .on repeated reporting on the helpline forcibly the dealership came to rescue to pick the vehicle.The dealership sent the vehicle reporting status of vehicle as OK . I faced the similar problem again and the dealership in dehradun (DDPM) is conveyed same. Since the time I reported malfunctioning of the car on 26 feb 2016, I have been various time redirected by Mr. Rawat of DDPM Dehradun Team kept me waiting for 4 hours, telling me that someone is coming to pick up the car, but all in vain no heads turned up.

Somehow when i re-call and re-report the problem again at helpline i was assisted with the toeing of the vehicle to the dealership,

To check the status of my vehicle I made call to Mr. Rawat[protected] on 27 feb 2016 at 11:30 am to know the status of my vehicle, to my surprise he told me that he will be sending assistance shortly .It come to me as irony on mahindra services "Mahindra with you Hamesha" it is mahindra customers are there but Mahindra services are forbidden of customer services I told him i have sent my car to which he told me he will revert on it shortly.I am still waiting for the response.

I sincerely request the senior members of the team to kindly intervene into the matter and respond accordingly.

Best Regards
Dr. Ruchi Tyagi (mob [protected])
Mr. Praveen Tyagi (mobile: [protected])
for ShreeGee Impex Pvt Ltd

Dear Sir,
My Car Mahindra Bolero Pikup was given for some gearbox repairing and delivery was given 23rd of Feb, 2017. The very next day the gearbox was jammed for the same reason for which the vehicle was given to the dealer.
It was not repaired properly at all. The dealer people have sent the servicing team and they took my Bolero pikup from my residence and in midway they left my Bolero pikup and returned back to dealer without informing us.
Now who will be responsible if my car gets stolen from the road.
This kind of servicing was never expected from Mahindra & Mahindra Co.
Please give us a feedback. And the Servicing Head was Mr. Piku from Jorhat.

They are no service centres in thane as well as vasai ...the service centres and the global gallarie group have closed up and they are no authorised service centres where we can give car for servicing...
So request you to open the new service centres as soon as possible.
The global gallaries authorised showroom and the service centres are both closed and there are no mahindra service centres ...

Dear Sir,
This is rupesh khandelwal From shahdol, madhya pradesh
Recently i have purchased two auto from mahindra in jamui, shahdol.gave all the advances for it and all the work was done from my side
but some of the working staff there are irrespectively indescent to the work and they do not their respective duty
they even did not gave the registration number and its been two month from purchase.

Meri xylo car mahindra bodyshop me pdi hai 19 th january se pdi hai koi accha response nhi mil rha roj nye bahane sunate hain.kbhi parts n ane ka bahana kbhi kuch to kbhi kuch.meri gadi no.up78 ec 3328 hai.gadi ka owner ka name hai Rohit singh badouria hai.plz sir meri complain me thoda dhyan dijiye mujhe gadi ke bina bahut problems ka samna karna pad rha hai...thank you...

I have Mahindra Thar crde 4X4 model with reg. No.: BR 02 V 5628 . There was leakage in left side break oil pipe and hand break cable and part was not available in the service center then they said they will place the order and date was 29th January 2017 but till date it has not came and due to oil leak problem its breaks are not working properly and its standing from one month and now they are saying that order will come till 7th march. I requeste you to take some action towards this. Service center name is RAJ INDIA AUTOMOBILE PVT. LTD. PINDRA VARANASI UTTAR PRADESH

Respected Sir/Madam,

I Janardhan Wankhade have purchased Mahindra KUV 100 K-8 (6 Seater),
Vehicle no MH 03 CB 3642, Purchase Date: - 20th April 2016, Kilometre Run is 15170.

As there is problem in Clutch and Pick-up after 3rd service, Global Gallerie Thane has updated some software in 3rd service. Before 3rd.service there not any single problem in vehicle. After 3rd service problem started of clutch and Pick-up and for same reason I have visited 3-4 times at Global Gallerie Thane to resolve the Issue but no result.

So I request u to look in to matter and do the needful at earliest.

Janardhan Wankhade

Today i have done running repair at haryana automobiles palwal (Haryana) of maximo plus. Reg no - hr73 8819. Invoice no - ro17a003712.
But i regret to inform you that service provided to me is very poor. The staff co-operation was also very poor.
In stores, some important spare parts also were not available.
And most importantly customers are not advised by your staff at all. Staff communication skills are also very poor.

Himanshu garg
[protected]

Respected,
Sir/madam,
I had some service work done after one of the minor accident i had. The quality of repair work done is worsy and looks like the work is been done by untrained workers. All the paint work is like a local worker shop doing the paint. I had no issue with my cars bumper but it is worst now. Everywhere is extra paint and quality is very poor. My car get repaired/serviced at tirupathi automobile bijnor up20an2222 and after seeing the work done i am surprised and there is a question on the quality. The bonut is totally worst now. Bumper looks like some one locally painted by untrained staff. Please take a look into this matter and do a check on procedure this service centre at bijnor us following.

My contact is [protected]

Thx

I am having a second handed SCRPIO (TN30M7020 Model No : 2006) and the name was transferred from old owner to my name. Every time when I provide my vehicle, I received Billing name in Old owner name. For IT purpose, the bill need to be in my name. Kindly update the details from your system.

I have attached all the required documents in this mail. Also I have sent all the details to the Thirumurugan Poondi, Tiruppur branch manager...

My XUV500 Reg.No. KL01 BH 9722 - chasis no. MA1YL2HJUC6K85598 is being serviced in TVS, Karaman, those who are the service agent of Mahindra. the vehicle's complaints on suspension, noise at 80km speeds have been repeatedly raised to service manager since last 3 services and are deliberatly ignored with statement that as and when the vehicle break downs, the issue could be rectified.
since the service is non satisfactory from the service agent, please be requested to take necessary action to advise service center to rectify my vehicle as compliant free in all aspect.

regards
S.Santhosh nair

My Quanto Car with description C8 BS IB 2WD RHD 7SF ABAG SM and Registered Number KL - 03 - W5445 having dealership with T V SUNDARAM IYENGAR & SONS LTD. deliverd on 03/12/2012 is having regular clutch complaint. Being Hydrolic system changing the clutch is highly expensive. Within 4 years I have to change it thrice. It causes not only economic losses but also mental and physical strain during long journey. Last time it was in September 2016 during a trip from Pathanamthitta to Guruvayur . The complaint was repaired in Eram Motors Pvt. Ltd., Thrissur and the Bill aount was about Rs.16000/. Again the crane charges etc. These occured thrice. Moreover, trying to sell or exchange the same, it causes a great loss. Can you suggest a remedy or do anything helpful?

Bought Scorpio S-8 in October, 14 from Atmaram Motors Agra, since second free service had issues on wrong charges being informed by Dealership to me. Since post third service which was done in November, 16 my vehicle has random alarm coming "ATTENTION CHECK OIL PRESSURE" which was through intervene by your Noida office was resolved. Now I have moved to Ahmedabad & this problem again came in Third week of January, 17 which your Dealership Punjab Automobiles, Ahmedabad had addressed & kept vehicle with them for 3 days. Again today morning this problem has started, as customer I feel cheated being currently my vehicle under warranty.

Last day i visited your showroom provincial automobile (midc nagpur) for enquiry of xuv500, the sales executive treated me as a time pass customer and didn't even take the courtesy to explain features of car niether offered test-drive.After demanding for test drive for 3-4 tines he then gave me a test drive. Uptill that was ok i was willing to book the vehicle, but in between i enquired about the intellihybrid technology offered in scorpio. I compared that technology with marutis shvs, he called that technology a cheap technology and started arguing with me about that in a very rough tone and when he was not able to counter attack my questions he started using foul language with me and was directly indicating that i don't own a status to own a xuv500, and was so aggressive in talking as if he will kill me. Even the managers attitude was not good he was blaming me that as a customer i cannot shout even if anyone uses foul language or do anything to me.When i said i will complaint about it so they were like do whatever you like to do.
So please kindly look into this matter and communicate me with proper follow up.Thank you.