Mahindra And Mahindra Complaints & Reviews

Hi,
Recently due to a defective switch I visited the service center for mahindra in hadapsar, pune. Firstly I had to do with a non-functional window and risk theft, when the part was available after several days, warranty was not honored and I was told that it happened due to usage. Not sure if we are not supposed to use the window switch during the warranty period. If this is the post sale response, its very dissappointing. what exactly is covered under warranty?

I own 3 Mahindra Vehicals. A Bolero XL, a XYLO E8 and XUV 500 W8.I used to avail M&M ASC Global Gallary Services for all my M&M Vehicals.
Recently I visited ASC Global Gallary Thane but was told that their Sales and Service Dealership is terminated by M&M. Their Entire Facility was closed.
M&M is requested to confirm about who they have appointed as ASC for Thane.

I have puechased supro lxi van on 9th of march, and till date i have not recevied papers. And the concern persons are stalling the matter from day to day, even they are not picking up the phone calls. It was not expected to from you people. As i had to sumit the papers today for the objective. When the customer visits in show room for new purchase they treat the customer as god, but after that they starts the rude behaviour and get reluctant with the customer. Should i visit in your show room on daily basis for just small work. Iit is really embarrassing, and dont go with mahindra image. Vivivekanand pandey, s/o - ram ji pandey

I gave my car for service. But they have not service it well. And they have taken a lot of money for it. They has asked for money two times. And they have ruined it both the times they have not done what I asked them to do. Instead they have ruined the working parts. Due to this my handbrake has slipped leading to slipping of car from a slope. Even after complaining a lot many times they haven't responded to any. I request your to repair my car and to take action against respective showroom.

Hello sir/mam,
I am Rugwed shelar and I have a mahindra scorpio s10 it was my 3rd free service to . Mahindra I went to GET motors in nerul and my car was taken inside for the job, service advisor made a list of my problem in car and told me to seat in customer lounge and after 5 to 6 hours I got my car.Problem is that paying more than 10000 for service we don't even get to see that what they are doing with our car.job card is written...

My relative (Sister-in-law) have booked an bolero ambulance from ashok motors, tezpur, assam dated 13-june-2016 through neft. Due to some officer reasons the bolero could not be purchased and the booking was cancelled. The said bolero was also disposed off and sold to other customer by ashok mahindra motors with the promise that the booking amount of rs. 30000/- (Rupees thirty thousand) would be refunded as soon the bolero is disposed.
Every now and then i have called ashok motors for the refund of the booking advance but every time they give me a specific date but never refunded the money. Every now and then they give me petty excuses and gives another date for refunding.
Now it has been approx. 10 months but still no action or response from the dealer. I am tired of calling them up and my relative are planning to go to consumer court for which recovery will be done with interest.
I have tried to be a gentleman and my patient have been tested enough by ashok motors. I am lodging this complain with strong words against ashok motors, tezpur, assam against their irresponsible, cheating behavior, and unsatisfactory customer service.
I would also request your good self to direct ashok motors to refund the amount with 10% interest with penalty (Against loss of time, mental harassment and loss of money in terms o[censored]se and mobile bills).
Anticipating a positive response.
Correspondence done with sale executive mr khirod das ([protected]) ashok motors

Thanking you,

Sincerely yours
Dr. A. Taba
Asst. Chief medical officer
[protected]

I own a Quanto and had opted for extended warranty which lasted till last December. I have always taken my vehicle to a Mahindra authorised service Centre for periodic servicing, running repairs and accidental repairs. And I have a service record with bills to prove my point.

This time when I took my car for serving at Shiva Mahindra Sahibabad for service, I was told that the Engine Oil Chamber has multiple plugs fixed with...

I own PY 01 CL 7062 TUV 300 vehicle (model T8) . I have given the vehicle for service for second time ( said to change the rear left mirror switch) but they say stock is not available for the second time .
We are not going to take the vehicle from service centre until it gets changed

Please take suitable measures
For the mail balaji.[protected]@gmail.com
Mob [protected]

Dear Sir/Madam

I purchased a Mahindra Scorpio (S10) 7 seater, E No. WGH4A15833, Ch No. MA1TA2WGXH2B20979, R No. PB13AV 9958 from M/s Raj Vehicles, Sangrur, Punjab, India on[protected]. The above mentioned car is giving the problem of air sound from front right side window. I visited 2 times at service station Sangrur and 1 time at Patiala, but they could not resolve the problem and can't give any valid reason behind it. So please resolve the problem permanently or replace the car.

Regards

Davinder Singh
M.[protected]
email: [protected]@yahoo.com

Sir,

We have Purchase Utility Bolero in month of Aug-16. Vehicle No GJ-o3 889 in name of M/s. Smart Traders. Rajkot ( Gujarat), till today vehicle has moved 29000 Km & there is a expense of Break Patta & Disc ( Estimate Rs.55, 00/-)given by your Local dealer i.e M/s. Siddhivinayak Motrors(Rajkot) . Kindly help in this matter how this parts can fail in such short period, this is our second Utility Bolero & it has cross 1, 50, 000 Km but only once we have change above said parts. Kindly help in this matter at earliest & oblige.

I dropped the Scorpio jk 01t 0335 for service, they over the car and said everything is ok and the car is ready but when I check the car it is same having the problem of wobbling again, I called the relation office, he was saying everything is ok but the problem is with tyres, and he was saying that tyres are expensive that is why we did not change or bother to call . They unessary waste my time and kept my car there for 1 and half day .

On the day of 21/03/2017 my XUV Car Mahindra XYLO No. GJ 16 AJ 4858 sent for repair at your company situated in Navsari i.e. President Automobile Grid Road, N.H.No 8 Navsari. They are giving us the reason for delaying is non availability of spairs like Door, One door they have recieved but the second one is still not arrived as per order.Therefore we request you to send the same at the earliest and do the needful to finish the job.

Anilkumar Padhiar
My contact No: [protected], [protected]

Dear Sir
I have my vehicle Supro which is used for commercial purpose & my family is depended on my working income with subject vehicle. From last week i was complaining to Nagpur dealer M/S unnati Motors regarding the malfuctioning of starter self & send my vehicle to them. After inspection they told me that the self is burned & need replacement. As the vehicle is not crossed 1 year i requested them to replace the self in warranty but they told that the self is made by their Vendor #Bosch & unable to replace but can be forwarded to bosh. They send the starter self to bosch but after some days they told that the #BOSCH has refused to replace. As a customer of Mahindra i want replacement under warranty.Please do needful as the earliest.

Dear Sir,

Myself SURINDER KUMAR Please see into this matter.I have given complaint for payment 2%extra charging by Prime AUTOMOBILE Faridabad.My car no. HR 29 AE4408 QUANTO.I HAVE PAID NEAR ABOUT Rs 55000.

But after 3rd day again same problem happened in my car.They told that they will clear radiator.Why during overhauling they cleared it.They given me 2 days time to deliver my car but Now after 25.03.2017 today supervisor calling me that head damaged more and new head will be only solution.But why I will pay for dealer mistake.Problem was not corrected first time so this problem occurs again.So I will not pay any more I have very urgent work at Yamunanagar.So please provide my car otherwise I will take legle action.

Purchase xuv500 from prime Mahindra Faridabad before 1 month, there is a suspension issue from the day one & another problem will also create car can't lock from the key.

I am complaint many time but there is no response, now they are not pick my phone
If you are also not support me then I have to go consumer court .

Regards
Sourabh bhardwaj
Contact [protected]

To:-
i booked a escarpio on mahendra showroom in last 10 days and i have a marrigs in my home mr devendra kant and the manager of show room finally done the deal for escarpio and take 85000 (eighty dive thousend rupee in cash) and not giving any reciept . after done all financially formalities .not deleverd scorpio till date. and no giiving any satisfactory information to me why they are not deleverd. wait a ten days period i want to say i going to other vedchles show room and purchage other then mahindra vedchels.
mohad. aasif
rampur, sahaspur dehradun uttarakhand

Bill no. Rbr17a003930 bill dated 31/01/2017
I had a major issue fixed from raj motors, mohali which cost me around 70000 rs, i expected a lot from a company, as big like as, mahindra motor, they should have handled every thing with extra care. But its a pity for such a company to have such low standards of services, nothing was taken care of.

I request the company's complaint's department to come-up with the solution of the situation. And also request them to work on the after sale services as they need a lot of attention an thats the only thing that counts. And for the record this is not the first time this has happened to me.

Hello,

I am planning to buy a Mahindra Thar Di model 4x2 based in vadodara, gujarat. The basic problem found is that the company does not provide AC even when ur paying 6.80 lacs for the car. I mean looking at the atmosphere in India, AC which is the basic requirement, still Mahindra does not include it in the basic model is just stupidity.

I mean even TATA Nano comes with an AC. Company expects that we shud buy then CRDE model i.e. worth 9.80 lacs apporx ultimately paying add-on 3lacs for just an AC in the car. That is another stupidity created by the company.
If my budget is for the Basic model, even i talked in the showroom that u take extra money and get me fitted company AC in the Di model, but that is also not provided. I mean then why the company is marketing basic Di models when you cant even provide us the basic requirements in this 45degree of scorching heat.

Kindly if anyone is noting this mail, then pass this recommendation to your R&D team and tell them to atleast provide AC in each and every model.
In India it is not possible to drive it.

My self Milind R Shirsath. I have brought XUV W10 model register no. is MH 05 CM 7857.
There are some clutch related and Hill decent control fail issues in my car.
I visit the Global galleria service center in thane and told the same things to concern authorized person (Mr. Irfan). He said vehicle clutch plate is burnt and need to be replaced. I said Ok. but clutch plate was not available till today and there is no response to any call from service center.
About the Hill decent control fail issues i was told to the concern authorized person when last service done. But the same issue not sort out yet.
Then on 20th march 2017 I dropped my vehicle at your authorized service center G3 Motors Dombivali . And told above mentioned issues to G3 Motors employee Mr. Swapnil. His Mechanic and he checked the vehicle and assured me to solve the same problem. That time i doesn't get any quotation about expenditure. Then I dropped my Vehicle there. After Four days later(on 23rd March 2017) I got my Vehicle. with Rs.41176/- bill and Very dusty and muddy condition of exterior and interiors.
On 24th March 2017 (Just 15 to 16 hours after repairing) when i am going to Out of station Hill decent control fail issues arise and Lock the all buttons of Drivers side door. It was so torched.
I immediately called the Mr. Swapnil of G3 Motors, Dombivali. He told me to bring vehicle on Monday(27th March).Meanwhile your other customer care employee (Mob No.[protected]) called me about performance of vehicle after repairing. I told her the problems of vehicle. She told me to bring the vehicle on Sunday(26th March) at 10.30 AM for repairing and meet to Mr. Yatin. Yesterday I went to service station and meet to Mr. Yatin. Again he checked the vehicle and told me Vehicle has some wiring issues and his service station doesn't have any Mechanic and Electrician on Sunday. and he will pick up the vehicle tomorrow and solve the issue and drop it on same day. because on Tuesday there is Gudhi Padava.
If your service person not available on Sunday why unnecessary told me to bring the vehicle.That time I didn't have any choice so came back. Today service station person pick up the vehicle at morning around 11 AM. In whole day there is no respond from service station about repairing progress of my vehicle. around 8 PM i called to Mr. Swapnil and asking about vehicle but he can not give satisfactory answers.

Sir If You understand the Whole above condition, where is my fault? In 5-6 days your authorized service station doesn't solve the issues and not giving satisfactory solution how should i TRUST on your Authorized service station.
Tomorrow is Gudhi Padawa (The New Year Of our Marathi Person) on this day people buy new vehicle or Etc. and my vehicle is in your service station. Why should I suffer because of your mistake .
So I request you to kindly look in to the matter and give me satisfactory result as soon as possible. And also suggest me other reliable (If Have) service station for my vehicle.
If not please suggest me where i can sell the My XUV 5OO.

I purchased TUV 8 AMT in Nov'2015. It has production defect. Now the car is with service station to resolve few issues @Sec 2, Noida. Can this be returned to Company and replace with Scorpio or Manual version of TUV 8 ? I am fed up by this car. Please replace it with Scorpio or manual verion. Whatever extra amount is required, I am ready to pay. Thanks in advance. Pl. resolve my this problem as soon as possible.

Sachin
Ph. [protected]