Mahindra And Mahindra Complaints & Reviews

Dear team,

I am trilok chand bansal and i have booked a mahindra genio in last month with rs. 73000/- but due to some reason i have purchase mahindra bolero pickup from an other place than i have give an application for booking cancellation in prime automobiles pvt ltd but the management is not returning my booking amount. I have visited many times in prime automobiles pvt ltd but the management is saying that today is gm sir not in office so come tomorrow and when we again visit than they told today ceo is not in office.
So please return my booking amount otherwise i will file a sue in court against mahindra dealership and mahindra.

Rgds/ trilok chand bansal
Contact. [protected]
Faridabad

We are giving our Bolero SLE for service at Evergreen Motors, Kota (Raj) ( as the service of Evergreen Bundi, Raj is very pathetic) For the last three services we are telling the service executive for the problem we have in steering in our Bolero –RJ08-UA-2848. But every time this problem is not attended neither any satisfactory reply given.
When we call the service executive for their response, they are telling to put a complaint.

Dear manager,
it gives me profound displeasure to write to you for dissatisfaction in the vehicle xuv 500, of which i took extreme pride in being an owner.
I bought my vehicle with extreme passion to your brand and quality which is supposed to be associated with your brand name.My vehicle is a single hand self driven vehicle withextra caution and compassion.Within 15 months of driving and merely 8000kms of distance driven the vehicle is showing up trouble.Infact within 6 months one of the tyre showed a leak off and on.Doring my first service i brought this point to the service mechanics and the noise from the tyre and leak was probably halted for sometime.
But after a gap of 5 months when i was coming back from a trip the tyre midway just gave away and flattened so badly that it could have led to something awful had i been cruising at a higher speed.
Now after having shown it to couple of tyre repairers i am being told that this tyre is finished and just cant be repaired.The piece of tread from the centre of tyre has come out and the sides of the tyres are so weakened that they are balooning up at places on inflating.
Plz sugest what am i supposed to be doing in such a scenario.I expect you to give a considerate look into this case and suggest a viable solution less i raise the level of grieviance.
Looking fwd to hear from you asap.
Regards

Dear mahindra,
My life worst experience after buying car from mahindra.
And the most worst was punjab automobile. Guys just want to sell the car without explaining the features. Punjab automobile has not provided any assistance and to my horror kept the free gift which the company provides with them . Sooooooo garib u know.
Please do not buy mahindra cars or buy at your own risk. After sale is a big issue👎👎.
Lt col amit garg
[protected]

I bought my car from mahindra snowview in shimla himachal pardesh
Regret i had to buy it from these people because:-

From day one their service has been garbage
Delivery wasnt on time
The service itself was very very bad
The main issue i had was the time they took and the lack of knowledge they had of their own cars mahindra even if they are as basic as a thar
Anyway
I started getting problems with the wheel alignment, they coudnt fix it
Kept giving me appointments (Went to chd raj motors mohali, done in one day)

Another problem was
When i went in for service, my wipers had stopped working, and
So they took a day and a half, first they stripped out the whole dashboard to put the motor in the process of which they cut the wires the a/c in the middle of summer, i get the a/c checked out, these people cant figure out the problem
(Went to raj motors mohali again, they fixed the wipers again which was again not done properly from the machinics at snowview mahindra shimla)


Very very bad service,
Never buy a car from them let alone a service

Hi all,

I had booked a kuv 100 k8 grey in anant cars bangalore on 15th jan when the vehicle was launched. It has been a horrid experience for me since then till now. Finally the vehicle is expected to be delivered to me by 18th april after 4 months of waiting period. In this 4 months i have been given different dates none of which has been met. Understandably the demand was higher than expected & they couldn't meet the timelines.

However now when i go to make the payment, i've been told that i would have to pay the ex showroom price of april, even though i would have booked it 4 months back. The difference in the ex-showroom price makes the road tax & insurance cost to go high aswell. All put together i am expected to pay inr 23683 more for all this.

This really disappoints me for 2 reasons.
1. No communication was made in verbal or written to me post booking the vehicle that the prices would vary. I was only given the bill for the booking amount and no other documentation, only to be told now that the price list has a disclaimer there. But even that wasn't shared with me. Now i am told that mahindra bills us this amount and as a dealer we can't do anything.
2. I was made to wait for 4 months due to mahindra's production delays. In this 4 months no one communicated the price has gone high. Why should a customer be made to bear the impact at the end of it.

Listed below is the breakup of how there is inr 23683 for the me.

Ex-showroom road tax regn exp insurance extended total
April cost 715074 111122 700 28269 13500 868665
Booking cost 695805 108128 700 26849 13500 844982
Difference 23683


I am attaching the price list which i asked them today so that i can escalate this issue.

Please do the needful.

Regards,
Ganesh iyer
Mobile - [protected]

Dear sir, above mentioned bolero clutch plates fails after 8719 km, approx 36000 and 19000kms respectively. Up 30 ab 6008 driven by self hence their is no chances of ruf[censored]se, runs 8719 km fails clutch plates and paid 9073 for repairing on 12 apr 2016 suspected supplying of duplicate material from market. Please find out reason and share with us . All destroyed clutch plates kept with us. You may check if you feel.


Mk mishra
[protected]

Yesterday i have purchased a kuv100 k4 pertol vehicle from a.R.A.N motors, thanjavur, tamil nadu. I found out that the storage space under the co driver seat is not provided. I booked the vehicle on 16 march 2016 and specified all the necessary accessories that i needed in the vehicle, but after the delivery i was disappointed that storage space was not provided. I tried to contact the customer care but there was no response.So, i kindly request you to replace the vehicle as early as possible.

I purchased a fully loaded sle bolero model on 4th nov 2015 from agrwal auto sales anpra, i face fuel ejection & camani problem in my vehicle from first day from purchase date.It show by me at service center but not resolve till date .
Please resolve my problem.Specially agrwal auto sales(Anpra) not response on time and do misbehave with customer .

I Neelofar, owner of the car TUV 300 purchased at G3 motors, Nerul in november. Since the purchase, my car has been having clutch and accelerator problems and has been gone to the workshop to rectify this fault almost 3 times in the past 5 months. instead of the car being safe it's getting riskier by the day. this being the 2nd car in our house 1st being innova, we've never experienced problems with Toyota including customer service. being told that the problem persist with the sensors of the car, it picks up speed and then suddenly slows down, putting my kids and my life at risk. in spite of calling mahindra customer service and g3 motors, it's a suprise as no calls were reverted back. a company of your stature with the slogan 'mahindra with u hamesha' doesn't act to the complaints that easily. waiting for a response before we take further action. Neelofar Majithia. MH 43 AT 5087.

​dear mahindra,

I have booked kuv 100 on feburary 9th 2016 at eram motors pvt ltd, mathrakkara, thissur, kerala and got a mail from your company on 17th february. I was promised the delivery of vehicle with in one month.But even after two months i am not getting a tentative date about the delivery of the vehicle.The dealership act like they are clueless about the delivery of the vehicle. As you and your dealers are delaying the delivery, i started searching for another brand and found suzuki baleno, the maruti suzuki dealership has told be 7 working days to deliver the vehicle. So if you are not delivering me the vehicle with in next 10 days. I would like to cancel my booking and go with baleno. It is very poor that i had such a bad experience from the dealership and company of your reputation.


Regards.
George

Pattikkad

Sir
i purchased mahendra bolero zlx vehical on[protected] at sri balaji agencec tirupati .
But still i didt get vehical orignel documents i have post poned my family trip since one weak .and also i am waiting reserve fancy registration number in R.T.O .
still show room sales consultant and manager is not responding and cannot lifting my phone call.
please rectify my problem as early as posible

Reminder 1

No reply form your side.

From: jaiswal, nitin - eol - mum
Sent: 09 april 2016 08:45
To: deshpande akshay; customercare
Subject: fwd: gear box problem in verito

Waiting for reply.

— original message —
From: "jaiswal, nitin - eol - mum"
Date: 08/04/2016 12:39 (Gmt+05:30)
To: "deshpande akshay (Deshpande. [protected]@mahindra.com)"
Cc: [protected]@mahindra.com
Subject: fw: gear box problem in verito
Waiting for reply.


From: jaiswal, nitin - eol - mum
Sent: 07 april 2016 00:12
To: deshpande akshay
Cc: customercare
Subject: re: gear box problem in verito

No update. Till date

— original message —
From: deshpande akshay
Date: 02/04/2016 13:27 (Gmt+05:30)
To: "jaiswal, nitin - eol - mum"
Cc: customercare
Subject: gear box problem in verito
Dear sir,
Greetings from mahindra & mahindra!
We value your patronage and proud to have a member of mahindra family. We do understand your displeasure & sincerely regret for inconvenience caused.
We have taken up the matter with atmaram auto enterprises, agra. We are treating this on priority.
Kindly bear with us in the meanwhile.
Regards,
Akshay deshpande
Ccm| noida ao| mahindra & mahindra

From: customercare
Sent: 01 april 2016 17:45
To: nitin. [protected]@essar.com
Cc: deshpande akshay; mishra shankar
Subject: fw: gear box problem in verito

Dear sir,
This is with regards to your verito concern mentioned in the below mail. Regret for the inconvenience caused.

We are requesting our customer care manager in noida mr. Akshay deshpande copied in this mail to look into your reported concern and take necessary action as required.

Kindly bear with us in the meanwhile. You shall hear from us.


Regards,
Renita dsouza
Customer care-automotive division
Reach us 24*7 on[protected]

From: jaiswal, nitin - eol - mum [mailto:nitin. [protected]@essar.com]
Sent: friday, april 01, 2016 1:10 pm
To: customercare
Cc: [protected]@atmaramgroup.com; wm. [protected]@unitedautomobiles.com
Subject: gear box problem in verito

Dear sir/ madam,
I am having verito d-6 serviced on[protected] at m/s. Atmaram auto enterprises, artoni, agra prior to service have reported them problem of noise in gear box and asked them to do general service.
I have attached copy of invoice in which they have done complete service and changed bellowkit-lh gearbox side protr. After running few kms i called back to supervisor who have attended my car and again reported same problem of noise in gare box. He replied that your clutch plate have run his life and need replacement because of that reason noise is coming.
On holi i drove my car to my native town at allahabad from agra, at about 400 km noised has increase drastically and any how i reached to my house.
After holi i talked to supervisor of atmaram auto at agra related to my problem, he replied that you clutch plate is burned and you have to replace entire kit at mahindra dealer in allahabad.
I had discussed with service manager at united automobile at allahabad and he requested to bring vehicle to service station.
When technician attended my car they told that the problem is in gear box and clutch. When they open gear box and replied me “where you have done gear box job?”. And shown the quantity of gear oil on gear box. It is less than 50 grams. Photograph attach for your reference.
After opening entire gear box they told that when gear box job was done they have not top up gear oil hence this cause major problem to your vehicle.
United automobile of allahabad have given estimate copy on wats app, copy attach for your ref.

I request you to kindly attain this issue on priority basis as after discussion with atmaram auto, i was forced to write mail to your department to resolve my financial implication which was given to me by mishandling of technical staff at atmaram auto, agra

Waiting for your reply


Thanks & regards
Nitin jaiswal | territory sales manager | essar oil limited |
A-5, sector? 3,, noida-201301 | uttar pradesh | india |
T +91 [protected] | +[protected] |
E nitin. [protected]@essar.com | www. essar.com |

I have purchased a scorpio in 2012 number or 02 bq **** today at 7:00pm my car didn't start in bbsr airport, i called to the dealer and the dealer told that 1st to deposit money in showroom and then we will provide service to you, but i have deposited rs-1900 for instant service. The dealer is not listening to our complaints and telling us to deposit money. Mahindra is showing money mentallity service. It's my big mistake to purchase mahindra company cars the service is very poor and promise to not to any other vehicles of mahindra. Till date my car is in airport no buddy is listening to anything. Plz provide fast service other wise i will burn the bloody vehicle.

I have been booked a kuv 100 k2+ through inderprstha automobile pvt ltd. At wazirpur showroom in the name metro cycle ind. & i assure that i delivered the vehicle before 31st of march, but when i asked him about the time period mentioned in booking form 6 to 8 week, he told me that it only for formality.I also sold my old vehicle maruti zen.In the third week of march, being a senior citizen i travel 60 km. Daily by bus now. I request them to delivered it at the earliest but today 11th of april they told me we can't delivered in prescribed time, now daily travel by me by bud, it tell upon my health.So i request you to delivered it in time.
Thank you
Rajinder grover

Have booked kuv100 before 2 months ago with giving inr 10000 cash to dealer, they commited to provide car within 20 days but still not responding positively when we call to your dealer every time say wait for 5 days for... It is not good for a reputed company ...After booking i am not happy with mahindra.
Hereby request to you plz resolve my problem asap.

Contact- 91-[protected]

मैने महेन्द्रा की नयी KUV1OO गाडी देहरादून प्रीमियर मोटर से ली पर अब पछता रहा हूँ क्योंकि इस गाडी में कुछ कमियां हैं और सुनने वाला कोई नही है
१:- गाडी में कंपन है और चडाई पर तो ज्यादा ही होती है तथा चढ़ाई पर अाम आदमी इसे पीछे नही कर सकता इससे आप ही अंदाजा लगा सकते हैं कि इसमें कितनी खराबी है।
२:- कम्पनी के बताए अनुसार माईलेज भी नहीं है।
३:- डिस्पले सिस्टम में कुछ कमियां हैं।
आैर छाेटी-छोटी कई समस्याएँ है कंपनी के अनुसार यह एक बहुत बड़ी समस्या नहीं है और यह कहना कि यह हमारी सभी KUV1OO गाडी मैं है ताे मेरा आपसे अनुरोध है कि आप भी मेरी तरह न फंसे ज्यादा से ज्यादा लोगों को यह बात बताए आैर भविष्य में हाेने वाली समस्याओं से बचाने में मदद करें अगर आप फिर भी इसी गाड़ी को लेना चाहते हैं तो आप टेस्ट ड्राइव करते समय चढ़ाई पर बैक गियर पर चलाएँ समस्या खुद ही आपके सामने आ जाएंगी इस मैसज काे अपने-अपने ग्रुपाे में ज्यादा से ज्यादा पास करें जिससे और कोई इस तरह से न फंसे

With due respect i want to know u that my vehicle No. UP22T8556 has been damage on 27.10.2015 in a road accident at Rampur (UP). your authorized dealer M/s Mahalaxmi Motors (Rampur) has agreed to repair the vehicle on cashless basis earlier but now he asking to pay full amount of repair in cash & vehicle is not handover to me till date. you are requested to proceed above case in cashless basis (whichever is possible) and rest i will pay.

Sir,
I booked an kuv 100 on[protected]. Then the customer executive told me that the vehicle will be delivered with in fifteen days.On that basis of assurance made above, on[protected], for i booked kuv-100, k6+ model, and paid rs.10, 000/-as advance amount. The executive gave me a invoice of rs. 6, 69, 337/- as price of the vehicle, rs.18604/- as insurance amount rs.53547/-as road tax, rs.3000/- as registration charges, rs.670/- as cess fee and rs.13500/- as shield warranty and road side assistance totaling rs.7, 58, 658/- as on road price of the vehicle.Believing the words i approached sbt, kadappakada branch for a vehicle loan.And as the tvs executives provided the necessary paper works with the said bank and on[protected], the bank sanctioned an amount of rs.6, 30, 000/-and on the same day itself the said bank had credited the sanctioned amount to mahindra's bank account by way of rtgs. After that the manager mr.Ullas directed me to arrange the balance amount of rs.1, 18, 658/- on[protected]. And the vehicle will be ready for delivery on[protected]. For arranging such amount i had sold out my car and waited. But tvs persons told me many lame excuses for the unexplained delay in delivery. I had already paid two emi yet and also paid the balance amount .But still they failed to comply the assurance.More over at this stage also they did not care customer values.On enquiry it is evident that it is their usual practice to cause as much hardship to the customers. Most of the mahindra customers are really fed up with the bad service of tvs showroom at kollam. Pls do the need full

Sir, my self Bapu Sahu and vehicle no OD 15C 6066 MAXIMO PLUS was purchased on 2nd oct 2014. On 4/4/2016 its engine was Seiged on running condition.Now my maximo is in OCL Auto car Sambalpur. So no one is solving my problem.This problem is occur on third servicing period i.e on warranty period.They are telling me to deposit money so that we can go foreward. So kindly take action immediately otherwise i will give consumer case.