| Address: Nagpur, Maharashtra, 4310010 |
| Website: www.mahindra.com |
To, date:- 11.05.2016.
The managing director,
Mahindra provincial automobiles pvt. Ltd.
Nagpur
Sub:- very bad performance and experience of my new vehicle – kuv 100, 6+.
Sir,
This is to informed that i undersigned is having a very bad experience after purchasing mahindra new vehicle – kuv 100 6+ on 14/04/2016. Registration no. Mh-32-y-3867 from your dealer m/s. Provincial automobile pvt. Ltd. Hingana midc, near toll naka, nagpur.
I was really surprised when my new vehicle got breakdown within 15 days on 28/04/2016. The problem was really unbelievable. Till date i was in impression that, mahindra & mahindra is a renowned automobile company & always satisfies their customers. But it was my misunderstanding, due to the experience i had with my vehicle & behavior of your dealer’s representatives. My vehicle was not taking load, getting heated & having problem while gear shifting. The same was informed to the above-mentioned dealer. They took the vehicle for checking on 29/04/2016 & informed through sms that, after checking your vehicle will be repaired & delivered on 07/05/2016.
Sir, today is 11/05/2016 & i have not received my vehicle nor received any phone calls or explanations. Why there is delay in handing over the vehicle to me & also the dealer has not informed me about the problem in my vehicle.
We are having maruti suzuki’s swift vehicle & fiat’s punto vehicle at present. But we have never faced such a problem with these companies. This is our first mahindra’s vehicle & we are facing such a bad experience. We don’t understand is this the company’s policy & attitude towards its customers. We are really upset about performance of mahindra.
Now due to this experience we are thinking of going to consumer court if no response is received from your dealer within 2 days. This news is also going social on whatsup in our friend circle and in other groups. So you are requested to take steps urgently and satisfy the costumer at earliest.
Thanking you
Vaishali s karankar,
Mob no - [protected], [protected].
Copy to :- 1. Managing director, mahindra & mahindra ltd, mahindra tower, 3rd floor akruli road, kandiwali (E) mumbai,, 400101.
2. Roma balwani head, group corporate communication.
3. M/s. Provincial automobile pvt. Ltd. Hingana midc, near toll naka, nagpur.
Mahindra And Mahindra customer support has been notified about the posted complaint.
Mahindra & Mahindra — Tuv 300 milage problem
Dear sirMy name is Devender kumar
My wical no is hr29al 2414
I have tuv300 t4 model
I buy this car in October 2015
The car is very good but after 2ed service the car was not given good milage I ran only 430 km and feul spent 60 ltrs this is not good
Plz solve my problems as soon as possible
Your customer
Devender kumar
[protected]