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Mahindra And Mahindra Complaints & Reviews

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P
priyank cool
from Mumbai, Maharashtra
Mar 4, 2016
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Address: 380024

Dear Sir/Madam,

I booked kuv100 k4 diesel at your authorized dealer sheetal motors ashram road branch, Ahmedabad, Gujarat on 03/02/2016..at that time company said we will get before 28th feb 2016..so we said we want on 7th march 2016..
But now dealer said they won't give us k4 on 7th march..don't know why?
company said will give us in 3 week but now they said they won't
I want positive reply
Thank you
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    A
    ashokp
    from Kolkata, West Bengal
    Mar 3, 2016
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    Address: 751006

    I had booked one KUV 100, K8 model with Pearl white colour on 2nd. Feb. 2016 through your dealer M/S Utkal Automobiles Bhubaneswar. I was given a delivery date of 3 weeks from the date of booking. So far neither the company nor the dealer is bothered to inform me about a confirmed date.

    In this connection I had tried to approach Mr. Vijaya Nakra, VP Sales through e mail. But unfortunately the mails are getting bounced from the Inbox.

    What a sorry state of affair? The company even does not bother to full fill its own commitment of boosting " Guaranteed delivery within 30 days"

    God save us and the company.

    A.K.PANI

    Mobile No. [protected]
    Mahindra And Mahindra customer support has been notified about the posted complaint.
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      A
      ash2804
      from Bengaluru, Karnataka
      Mar 1, 2016
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      Address: 560006

      Sir
      I had purchased a new Mahindra XUV w10 vehicle on 18 Jan 2016 from Vadodara. The vehicle had run for meager 1700 Km that it developed a failure in the gear box in Bangalore within 25 days of its purchase. Since then the vehicle is lying in service station for repair of the vehicle. I have been told by the mechanics of Mahindra service station that there is manufacturing defect in the gear box of the vehicle and the complete assembly has to be replaced and will be shipped from Pune to bangalore. Sir since then I have been struggling to get my vehicle back on road after servicing. I feel I have been cheated by the company and no positive signs of support have been visible from them. Throughout this time I have been struggling in commuting and has been shelling chunk of money in transportation.
      It is pertinent to mention that I have taken a loan of Rs 13 Lakh for which I am paying a heavy EMI of Rs 18, 000 per month and this when clubbed with the money I am spending on commutation presently, it is becoming difficult for me and my family to cope up with the increased financial expenses. I have lost the trust in the company and the vehicle I purchased and moreover as it says any new vehicle going to service station for such critical defect, it looses its life by 01 Year. I humbly request that the vehicle should be replaced with new one and should be adequately compensated for mental agony and inconvenience caused to self and my family till now. The response of the company has been pathetic and so called customer relationship manager has not put an iota of effort to understand my state of mind as a person whose brand new vehicle is lying in service station for last 15 days unattended till now. I m worried there may be more such faults in the vehicle which can put me and my family in trouble ahead.
      Sir I earnestly request to kindly help me in this case, so that I can be in normal state of mind and I get what I deserve as compensation to this mental trauma presently undergoing through. The vehicle details can be produced when enquired for from your side. Thank you sir.

      Ashish Sharma [protected] / [protected]
      Mahindra And Mahindra customer support has been notified about the posted complaint.
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        A
        Asha Raghavan
        from Chennai, Tamil Nadu
        Feb 26, 2016
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        Address: Chennai, Tamil Nadu, 600088

        Not satisfied with zuleika motors keelkattalai service centre. Abnormal charges and poor customer service. My vehicle no. Tn22 1632. Kindly advise me to proceed further.
        Regards
        Raghavan [protected]
        Raghavan.[protected]@gmail.com
        [protected]@gmail
        Mahindra And Mahindra customer support has been notified about the posted complaint.
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          S
          Shanti Shah
          from Ahmedabad, Gujarat
          Feb 26, 2016
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          Address: 380006

          I, Mr Harshadbhai Dave (Mob. [protected]) owner of above said car vide regn. no. GJ01RD1614 bought on 31/10/2013. On 09/11/2015, I was having some issues in oil leakages from engine, so I approached at Punjab Auto (Ahmedabad), where they advised me to change Intercooler Assembly, so I agreed and work done costing me Rs. 8332/-. I am regularly servicing my vehicle periodically.

          After that on 15/02/2016 when I have checked my vehicle with Punjab Auto as I had to go on long drive, where they had given me green signal to move. So, we started to move on 18th Morning. On the same day, when we reached at Bhavnagar(just 225 km from Ahmedabad) afternoon, where car stopped due to gear was not working & it held on 2nd gear only. Car stopped, we have called at Siddhi Vinayak Motors, Bhavnagar to help us. They came & toe the car up to their workshop and billed for Rs. 14666/- for replacing clutch & gear parts.

          At just 53000 Kms, I could not get understand that, after paying approx. Rs. 5000/- for each service, if such kind of instance happens, then how much cost per KM requires for maintenance? Its too much according to industry standard. I hereby request you to pull all the car back & get repairs soon for such problems.

          Apart from above, whenever we goes at workshop, they don't allow us to go up to our car platform to monitor the servicing. Ultimately, we have experienced that, few of the charges like oil replacement, filter change etc. are taken without anything done. So, its always under suspicious and we lives under threat of accident. If such scenario continues, it will spread negative marketing. At last, the said dealer is not provide facility to pay with credit or debit card.
          Mahindra And Mahindra customer support has been notified about the posted complaint.
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            P
            Pandu79
            from Hyderabad, Telangana
            Feb 25, 2016
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            Address: Krishna, Andhra Pradesh

            My scarpio given for repair at vijayawada almost 20days back, they are not responding and they dont have the knowledge about the vehicle
            repair bad bad bad BS vijayawada service centere.
            worest service centere if anybody contact with me i will explain my struggles
            ple take action on vijayawada service centere mahindra brand name they are spoieling
            Mahindra And Mahindra customer support has been notified about the posted complaint.
            Worest service centere worst mechanics and advisors
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              A
              anand1976
              from Mumbai, Maharashtra
              Feb 25, 2016
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              Address: Mumbai City, Maharashtra, 400019

              Dear Sir/madam,

              I am one of the first owners of XUV 5oo. purchased in June 2012. since then every 2nd month the car goes to NBS international workshop for some error . since the very first month had given complains for suspension, brake pads, horn.


              The car has run around 70000 kms in 3.6 years.


              We had bought Toyota Fortuner during the same period which has also completed around 62000 kms currently.


              We fail to understand that till date in TOYOTA we have not received any problem with suspension or brakes or any small problem but in MAHINDRA In last 3 and half years, we must have changed the brake pads, suspension 2-3 times.


              we are getting the car serviced properly as per the manual at NBS.


              currently the car is again sent to garage and we are been told for a bill of more than 35000/- rs. as all brakes are worn out and suspension is bad.


              please let us know, is the Toyota using much superior parts than Mahindra?


              We would really like to have a word with Senior team of Mahindra, rather than the email getting forwarded to Mr. Sarabjot as he does not have any answers to my questions.


              kindly let us know how you can help us out


              regards,


              anand shah

              chassis no : XUV500-C6D83285

              cell no : 91-[protected]

              registered email id : [protected]@hotmail.com


              Director

              Neelyog Developers Pvt. ltd.
              Mahindra And Mahindra customer support has been notified about the posted complaint.
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                A
                Arvind1979
                from Delhi, Delhi
                Feb 25, 2016
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                Address: Ghaziabad, Uttar Pradesh, 201010

                Hi,
                This is mr, arvind shukla resident of ghaziabad u.P. Bought new car of mahindra tuv300 t8 from shiva auto car ghaziabd showroom. My car number is up14-cu-7698. I am disappointed with this car as it
                Continuously novice problem & high vibration in gear box tuv300 t8 {technical issue from manufacturer} production issue. I am fed up with your vehicle tuv300 t8 & your customer support services. Since i purchase mahindra tuv300 t8 vehicle no – up14-cu-7698 having regular novice problem along with high vibration in gear box.Still they didn't resolve my problem.My contact detail: arvind shukla mob : [protected] email: [protected]@gmail.com
                Regards, arvind
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                  N
                  neeraj311084
                  Feb 24, 2016
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                  Address: Ludhiana, Punjab, 141008

                  I m using Verito Vibe from OCT2013,
                  But Now from passed few months i m regularly facing issue with the vehicle, about 2 months ago i face a issue with the oil mixed with Col-lent, and my car give a burred smell and smoke in the middle of the higway, this incident happen after new days of service, Now again same issue happens again with me

                  So now i want issue to be taken care off and i m now very frustrated with this type of service from DADA Motors Ludhiana,

                  My Customer ID : C[protected]
                  Reg No: PB10EN4721
                  Chassi NO : D2H89907
                  Mahindra And Mahindra customer support has been notified about the posted complaint.
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                    I
                    Irshad Hamid
                    from Kolkata, West Bengal
                    Feb 22, 2016
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                    Address: Purulia, West Bengal, 723101

                    At first I call toll free service they referred local Mahindra distributor's point but they were unable to sort out my problems .
                    Then from other district distributor call me gave mee the local Distributor point.
                    Mahindra And Mahindra customer support has been notified about the posted complaint.
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                      P
                      pathakanu59
                      from Delhi, Delhi
                      Feb 21, 2016
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                      Address: Singrauli, Madhya Pradesh, 486890

                      Mfg:-problem
                      1st gear is not working
                      front left door &back door are shouted
                      its a old vehicle or demo vehicle
                      its year mfg:-2015 not 2016
                      but i am purchase in :-30.01. 2016
                      please change my vehicle because its not 2016 model and its also mfg defects.

                      regard:-

                      navin pathak
                      chasis no:-MA1TA2SJXG2A11119
                      email i.d:[protected]@gmail.com
                      Mahindra And Mahindra customer support has been notified about the posted complaint.
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                        D
                        dasbc21
                        from Delhi, Delhi
                        Feb 20, 2016
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                        I have purchased a XUV-500, W4 from Model Fuel, Dhanbad, in the month of Dec'2015. there was offer on Mahindra And Mahindra vehicle purchased on DECEMBER'2015. However the dealer has not disbursed the offer amount till now. They have assured to disbursed the amount long back but till now it is not done.
                        Mahindra And Mahindra customer support has been notified about the posted complaint.
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                          A
                          anumita24
                          from Mumbai, Maharashtra
                          Feb 18, 2016
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                          Address: Thane, Maharashtra, 400615
                          Website: www.mahindrakuv100.com

                          I had booked a Mahindra Kuv100 k2+ Designer grey color 6 seater on the 2nd day of the launch of the vehicle, they have started delivering the vehicle at all other outlet dealers and I still haven't got my car.

                          Whenever i call the sales person he says, that the date is given of 19th April 2016 for my car. My point is why only my car is getting delayed so much, it is very frustating and ridiculous.

                          Infact I have send 2 mails to Mr. Pawan Goenka, Anand Mahindra, Rajesh Jejurikar and Vivek Nayer. I have left a message on twitter as well, but none of them have answered anywhere, I have also sent the same mails to the customer care email address.

                          The horrible dealer Global Gallerie, Thane says, since I have mailed their higher ups they are not even helping me or highlighting the case.
                          This is such a bad experience of my life, I want my car ASAP or return my money ASAP if you can't deliver the car. Cheaters Mahindra. I will keep mailing everyone till I get a reply and then finally knock the consumer court.
                          Mahindra And Mahindra customer support has been notified about the posted complaint.
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                            anuj bhutoria
                            from Bengaluru, Karnataka
                            Feb 18, 2016
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                            Address: Hyderabad, Andhra Pradesh, 500055
                            Website: mahindra.com

                            I have already posted a complaint regarding my XUV500 W6, registered TS10EE0901, Hyderabad but have not heard from you people at all.Even after a regular follow up of calls and message, I am being ignored completely.

                            I received a call from Mr.Anuj Shrivastav([protected]) from your company who promised me to replace my vehicle or refund the amount, but since then i have been calling him, he has ignored all my calls.

                            Mrs Nisha Goradia hasnt replied to my mails.

                            Is this what customer service of mahindra is that no responsibility has been taken after selling a defected car to me?

                            I hope to hear from you and getting my issue resolved.
                            Mahindra And Mahindra customer support has been notified about the posted complaint.
                            Very poor response from mahindra, not expected
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                              R
                              Ravi Dey
                              from Pune, Maharashtra
                              Feb 17, 2016
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                              Address: Kamrup Metropolitan, Assam, 442902

                              Dear sir I booked a car from provential auto services chandrapur model mahindra kuv100 k6 6seater diesel on dated 25/01/2016 but till now I have not got it as it is very urgent for me as my family guests are coming to my home. My no is [protected]
                              Email.:-raviengg.[protected]@gmail.com
                              Mahindra And Mahindra customer support has been notified about the posted complaint.
                              Hello,

                              I have booked Mahindra KUV100 4+ 6 seater in orange colour on 13th Feb but till now I have not received the car. it is now close to 2.5 months now since I booked this car and very soon it will be 3 months also.

                              I had booked the car at Shiva motors patpargunj. request you to kindly let me know by when I will receive the car as I am really very distressed with such a long wait. Never waited this long for any car and still untilnow also have no proper information on when I will receive the car.

                              Regards,
                              Poonam David
                              [protected]@cisco.com
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                                Gopal Udeshi
                                from Mumbai, Maharashtra
                                Feb 17, 2016
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                                Address: 362037

                                Dear Sir/Madam,

                                my name is Sumit Udeshi, I am Owner of your great company's vehicle Scorpio.I have buyed Scorpio from Rajkot Marshal Trading.In first service DONE IN RAJKOT MARSHAL TRADING. I have complained that in side area Head Light is covered with Dust.They said we does'nt look like that.then i am out of Country in Business meeting.2nd Service time came and i have done in Junagadh at your Sub Dealership Point Marshal Trading.they said we don't have Mechanics.they don't have Air Compressor for washing inner Area.They are Washing Car with Vaccume.HEAD LIGHT DUST COVER IS WITH PROPER FITTING THEN ALSO DUST CAME WHY ???.HOW CAN I DRIVE IN MONSOON SEASON ???.RAJKOT MARSHAL TRADING IS SAYING THAT WE DON'T HAVE AUTHORITY TO CHANGE.they have taken photos for Approval but still today No Answer ???.

                                SIR/MADAM I AM ALSO DEALER OF ROYAL ENFIELD BULLET BIKES IN JUNAGADH.I KNOW ALL THE AUTHORITY'S & HOW TO CHANGE FROM DEALER OR IN CONSUMER COURT...SO I AM REQUESTING LAST TIME PLEASE CHANGE MY HEAD LIGHTS ASAP OTHERWISE I HAVE TO TAKE SOME LEGAL ACTIONS AGAINST COMPANY & DEALER...

                                1 MAIN QUESTION WHO WILL CHANGE THIS IS YOUR SUB-DEALER OR RAJKOT DEALER PLEASE ANSWER ME ASAP...
                                Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                  Versatile Aditya Joshi
                                  Feb 16, 2016
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                                  Address: Lucknow, Uttar Pradesh, 226017
                                  Website: Gmail.com

                                  Rude behaviour by malik of mahindra scorpio and whose vehicle no. is UP 32 AF 8188.He was saying that he was a police IG but by his behaviour and costumes, i can surely say that he is a mafia...
                                  Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                    A
                                    AVINASH KUMAR DUBEY
                                    from Kolkata, West Bengal
                                    Feb 16, 2016
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                                    Address: Howrah, West Bengal, 711106

                                    My self is Avinash Kumar Dubey.And I booked a TUV 300 T4 from Supreme Mahindra Howrah West Bengal .
                                    The full payment I made within 6th February 2016.But till date I have not get delivey of my vehicle. Plz look into this matter seriously..Mr Pritam and Kausik Bose both assure me to get my vehicle within 12 th but they cud nt do the same.They are ignoring me and not properly responding
                                    Plz do the needful.
                                    Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                      anuj bhutoria
                                      from Bengaluru, Karnataka
                                      Feb 16, 2016
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                                      Address: Hyderabad, Andhra Pradesh, 500055
                                      Website: Mahindra.com

                                      I Raj Kumar Bhutoria had purchased a XUV500 W6 model from R.P.Road Branch of AML Motors, Hyderabad, Telangana in July 2015
                                      Registered: TS 10 EE 0901
                                      Subject: Non rectification of issue in the car related the Suspension and Shock Absorber noise from the vehicle, after 3 services for the same issue.
                                      Immediately after taking delivery, I noticed a few sounds from the vehicle which was informed to Mr.Manoj ([protected]) and Mr.Balram ([protected]) of R.P Road Hyderabad branch to which their reply was that it might be a minor error which will be rectified in the first service. After my vehicle had come back from the first service the noise seemed to be much louder and I had immediately contacted the service department head and he said that the next service, all my issues will be resolved.
                                      On giving my car for the second service in Suchitra circle, Hyderabad, I had in detail written down all my problems and handed over to Mr.Mustafa ([protected]) who had told me that there is a defect in the vehicle machinery and it will take time to repair and after keeping the car for 3days, it was returned back to me in the same condition but told that it has been rectified.
                                      The second next day again my car had gone to the service centre to Mr.Subhan ([protected]) for the same issue, who after taking a test drive with me had confirmed me that sounds have been coming from the vehicle due to some manufacturing defect in its machinery and this time he will take the matter to his hands and resolve the issue and again after 2days I had to take it back for some urgent requirement.After this, the vehicle was again sent for a day and returned back to me, which seemed ok during the test drive but then the next day it was making the same sounds again. I have not been given adequate service by your staff here.This will be the fifth time i will send my car for the same issue, kindly let me know if it will be possible for you to resolve this issue or i will have to use the car with the defect itself.

                                      Regards,
                                      Anuj Bhutoria,
                                      C/o Raj Kumar Bhutoria,
                                      [protected], [protected]
                                      Email : [protected]@bhutoria.in, [protected]@bhutoria.in
                                      Mahindra And Mahindra customer support has been notified about the posted complaint.
                                      Feb 18, 2016
                                      Updated by anuj bhutoria
                                      No reply from Mahindra, called them several times but no response also.This is a case of sheer ignorance of customers.Being treated really badly after buying a car worth of Rs.16Lacs.No customer support and customer care.
                                      No reply from Mahindra, called them several times but no response also.This is a case of sheer ignorance of customers.Being treated really badly after buying a car worth of Rs.16Lacs.No customer support and customer care.
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                                        Abhi498
                                        from Pune, Maharashtra
                                        Feb 13, 2016
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                                        Address: Dhanbad, Jharkhand, 826001
                                        Website: www.mahindrafirstchoiceservices.com

                                        Mahindra Team,

                                        Before you go ahead and read my mail, I want to assure you that with this type of service, spare part prices and failure of commitment of vehicle may take you nowhere. I am a big sufferer owning Mahindra Maxximo. Want to also mention that this is not even comparable to its competitor Tata Ace in terms of cost effectiveness. Nonetheless going forward, the vehicle is of 2012 and already it has been to service station more than 50 times till date even though it is being single driven. If I go on calculating the liability burden over the period of time which Mahindra has given me, it is actually much more than ex-showroom price. For your reference, vehicle no- JH10AE2554, customer ID- C[protected]. Due to this, I am facing a lot of problem in my personal and professional life. Request you to look into it as a serious matter on priority and help me get rid/compensate for my significant money loss and help sustain your market reputation.

                                        Anant
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