Mahindra And Mahindra Complaints & Reviews

Pathetic service by Silver Jubilee Motors.

I had booked the KUV 100 K8 on 23 Feb 2016 through car and bike.com and selected Silver Jubilee Motors as the dealer.
As per the process one of the sales person from the dealer side ( silver jubilee) had to get in touch with us for further process and confirmation of booking within 2 days.
We waited for a week but no one contacted us, finally we tried contacting the showroom 3 times and everytime we contacted they said the sales person will get back to you but no one contacted us.
Finally the last time we contacted we got Sogus Kar online and he said that he is going to be our person of contact. As per our discussion with him he was suppose to give us all the details with regards to documentation / loan and process, but again the same issue for almost a week we had no details from him, he was also suppose to send a person from the showroom to collect the documents from our residence but no one turned up. Due to this delay after waiting for a long time we ourself visited the Silver Jubilee Showroom and got everything cleared and submitted the documents.
Now as per the process we we suppose to get the vehicle once the bank process and RTO process is cleared - we had no issuse here, everything went on smooth but Sogus kept on telling us to complete the bank procedure fast as the vehicle is ready with him.

Once everything was done we got a confirmation from Sogus ( verbal and written) saying that the vehicle will be delivered on 22 March 16 at 7:00pm. We requested him for home delivery as we reside at Pimple Gurav, but he said that is not possible and we can take the vehicle delivery from Bhosari showroom instead of Camp so we agreed on it.

On the day of delivery at around 6:00pm Sogus called us and asked us to go to the Bhosari showroom at around 7:30-8pm, insted of 7:00pm as he said there was no driver available for the delivery. We had already left from home so we agreed to wait at the showroom even till 9:00pm in case it gets delayed.

Now is the real issue - when we reached the showroom the GM Bhosari ( Bhupendra ) said that the vehicle has not even reached the showroom and many other reasons hence the vehicle will not be delivered today. I really dont understand why in the first place Sogus had to lie and give us a false commitment about the delivery. We even discussed this issue with Preeti Saigal, she said she will look into this and get back to us but we dint receive any call from her as well. After waiting at the Bhosari showroom and discussing / clearing / confirming everything with Bhupendra we left at around 9:00pm . Mr Bhupendra promised us to deliver the vehicle at our residence on 23 March 16 at 8:00pm.

The next day we got the delivery as promised but there is something we want to get to your notice:
Vehicle was in a very bad state ( very dusty, unclean and dusty interior and exterior)

We are totally dissatisfied with the service provided by you from day one and will never again recommend silver jubilee to anyone else.

Sir i haved booked scorpio on 22 feb on your dealer narmada motors Hoshangabad (m.p) but till now I haven't get my delivery conformation from the dealers . I have a serious issue that within a whole month your dealer cannot give me a Vechcle... U should give me proper n appropriate solution to my problem and also this will have u to improve sales

Dear Sir,
I got my Bolero delivered on 18.03.2016 in the evening. We noticed that it was run 1500 km already. We at once informed the dealer and expected an explanation. They told that it was driven from the manufacturing facility to our dealer(SJB, Mettupalayam road, Coimbatore).
We are not satisfied with such an issue. We are purchasing a new car for certain purpose. We may go for an used car if we don't require the purpose. What's the use of going for a new car which is run 1500 km already. Whether you are asking us to assume that it is a second hand car in the price of new car and drive it happily. I don't think so.
If this is the case the dealer should have informed us earlier which has not happened in my case so that i could have opted out for some other variant. I am owning Maruti and Chevrolet cars at present and i am getting into Mahindra now. I am upset about this condition.

Hello,

I have bitter experience with Mahindra and Mahindra. I have booked KUV100 K6+ on 28th Dec i.e. prelaunch from India Garage Mysore branch but till date 22/03/2016 i haven't got the vehicle. Dealer says he don't have a clarity on delivery date and he will give me different dates when i contact him. Looks like they are having major issue with delivery of KUV100. I have been in touch with Regional Marketing Manager Mr.Surya, even he is not able to provide me justice. I have lost the trust on Mahindra and Mahindra. I'm thinking of taking this to Consumer Court.

Regards,
MSK
[protected]

I buy a car GSP moters gurgaon, they dont give me my origanal paper, rto passing paper and coopan kit.I m from hissar, when i tell him about it document they told you come again gurgaon and collect it, i went gurgaon special for document and then they told we cant give you document at tha time we corrier it, they courrier me only
One page of rto passing document and told we cant do anything, they giveing me lot of harassment, my experience is bad with mahindra

We are giving our vehicle Xylo for the service in at Velachery . the total bill amount was 43, 000/- for which the radiator is not serviced coolant not replaced, engine cabin not cleaned overall workman ship is not at all satisfied. above all on the day of the delivery your mechanic made a accident within the garage while taking the vehicle out and its not possible to open the back door . it was noticed by our driver which was accepted by the service people after a two hour long quarrel .after the full settlement the damaged vehicle was retained by them for repair . it took about an another 5 days for the delivery that too it was not made as per their commitment. it was really horrible experience with them . kindly take care . your servicing reputation is going towards a very worst direction . take care do the needful.

Sir, I am a customer on mahindra genio I exange my car but yours representative does not help me he told genios velue is nill on yours company. So sir please tell me a proper step as early as possible.

Hi
I purchesde a new vehicle xylo from Shiva automobiles Pvt from Trichy on 26th of February 2016 invoice no Invoice 16 A000832
Sales man name is n. Prabu
Mobile no [protected]
He promised me to supply vehicle cover letter he told me to day and tomorrow but now a days he disconnect my phone
Kindly investigate
Regards
Jalal

Hello,
I am a great fan of Mahindra vehicles scorpio, xuv, bolero (power) and that's why I want my first car to be Mahindra so I planned to buy kuv100, I am living in Muscat, Oman and I want it for my father living in jabalpur, I called your dealership which is star automobiles, jabalpur City... But seems like they are very busy with something else regardless selling vehicles... I called them 6 times... Talked with 6 different persons... Explain 6 different times... And didn't get a solution not even once.. I told them I am calling from Muscat it's an international call but they are putting me on hold for 5 minutes.. sales people disconnecting my number saying me again and again for two days please note down number.. Even I called that number also but fortunately I was lucky that no one attended, that's why I figured out and imagine that what will be the after sales service if like this they will attend the customer...

Nevertheless I need a car and I am going to buy a it but definitely not Mahindra again...

I just want you to please atleast reply and respect my message...

My bolero was give to tvs kottayam dealer for the regular service(11/2/16) and i was told some complaint from the vehicle and the service team does not repair the complaint and after service i was get the bolero back the fuel was also missing
and i was call back the service team and tell this issue they are not responding proper manner the service team from TVS they treat customers very roughly
mano m mathew, vengaloor ph no:[protected]

Dear sir,
I purchased mahindra xylo d4 in 2012.
Recently one week before i went for service of my xylo in your service center at lakhimpur kheri uttar pradesh.At the time of check in we found that stepni of my car has been not attached with my car.The stepni has been missing. When thoroughly checked we found that attached wire with stepni device is missing.Snaps are attached. So plz check how it is possible that stepni can be missing fm stepni pulling device with stepni pulling wire accessories.

We bought a new mahindra bolero maxi truck plus mdi bsiii. Our first service is free, but but we have to still pay the labour charges. Date[protected], Name of client is Naveen Sharma.we want to know that why should be labour charges taken.Give Reason or Refund it.

Hi sir,

There is some issue between v c motors, rooma, kanpur and me (Pankaj trivedi)..

I bought a commercial vehicle name mahindra supro (Vehicle body no. Ma1fk2hlwf6k32494) on dated 16th dec'15 from v c motors but still i am not getting rto document.

From 16th dec'16 to till date 12th mar'16 my vehicle standing in my home. I am not moving our vehicle anywhere due to problem in traffic checking in kanpur city..

V c motors gm (S m faiz) saying that due to non availability of approval of this commercial vehicle company not provide you registration and rto document.
He is saying this fault is mahindra company side.

Sir, i am very poor man. I have deposited the down payment from taking the amount from our friends and neighborhoods. I am not deposited the installments from 2 to 3 months. I am very frustrated from 3 months.

Please compensate the amount of three months installments. I am not paying the amount. If my vehicle is running on the road so defiantly i deposit the whole installments as per guide line.

So request you to please help for the same.

Kindly do the needful.


Regards,
Pankaj trivedi
[protected]

On 11th feb 2016 i went to bring my mahindra kuv100. I reached at mahindra show room sant auto v.P.O kachiari district kangra himachal paradesh at 11 am. The company personnel took 5 to 6 hrs to make the documents, it is was around 4:30pm. At last i got the insurance policy but not the final bills & documents. As i asked for final documents they excused me that our printer is not working and our internet is also not working.

On 14th feb 2016 i phoned them to make my documents. Again i visited the show room to collect the final documents and bills. There was same position . I stayed there for one hour but my documents were not ready and no any company personnel showed interest to sort out my problem.

Dear Sir,


I have booked Mahindra KUV100 model K4 diesel 6 seater orange coloure on 28th January 2016 from Angel auto pvt. ltd. ( Boisar Branch ). At the time of booking only i asked for the delivery in the month of February 2016, sales executive Mrs. Chandrakala Singh told me that don’t worry sir you will get the delivery within 30 days because waiting period is 30-45 days only. But when i visited at showroom in the month of February that time they told me that sorry sir your new vehicle delivery date is now 20th March which we received from Mahindra, After few days again i visited at showroom regarding the same that day also she told me that sorry sir your new vehicle delivery date is 22nd march 2016 which is final, then also i said ok but make sure to deliver my new vehicle before 30th march 2016 because 31st march is very special day for me otherwise after 31st march it will not be valid for me, she told me that 100% you will get the delivery before 30th March 2016.

On 5th march when i visited at agel showroom to know the delivery status of my vehicle that day also Mrs. Chandrakala singh is saying that sorry sir i can’t give you the delivery before 30th march 2016 because your new vehicle delivery date is 4th April 2016 which we have received from Mahindra…………...

i can’t understand that why they are behaving like this…………..why they are not able to give me delivery of my vehicle on time…………

Just for your reference one of my friend Mr. Pulin Parekh who live in Dahanu and he had booked the same vehicle on 27th February 2016 from Angel auto pvt ltd. Dahanu branch and he got the delivery of his vehicle within 15 days.

I stay in bhayander and i had seen the KUV100 K4 at G3 motors (Kandivali), Global galleries (Ghodbunder road Thane) and Global galleries (Vasai ) which is near by my home but finally i booked from angel Auto pvt ltd. Boisar because every showroom was giving me the same delivery date which was within 30-45 days.


I was going to buy Maruti Suzuki Wagon R / swift model but because of my son who likes Mahindra KUV100, I decided to gift Mahindra KUV100 to my son before 30th march 2016 which is very special day for me. But now i am totally disappointed by Mahindra because i am not getting the vehicle before 30th march to gift my son. I am failed to fullfil my commitement to my son.

Everyday my son is asking me that Papa when you are going to gift me my new vehicle……………………I am speechless…………..


Finally i have decided that if i will not get the vehicle before 30th march 2016 then i have to go to the consumer court………………..because everyday Mrs Chandrakala Singh from Angel Auto pvt. ltd. is giving me false commitment and she is playing with my emotions……………Everyday she is making me fool…………….I am not getting any positive reply from her and every time i have to call her, she never call me to update my delivery status……………..Lots of money i have spent to visit showroom from my home Bhayander and on phone calling………….

Because of her delivery commitement which was February month, i have sold my old car Maruti Suzuki on 10th February 2016……..and now i am travelling by Public transport which is Auto, bus and Train which is not suitable for me but still i am doing….………...

This is my humble request to you to please look into the matter and do the needful………….I hope i will get the positive reply regarding the same……………..


Warm Regards
Dileep Yadav
[protected]

I SS Rajpurohit of Jalandhar Punjab booked KUV100 top desal model of Mahindra atMakkar Moters Jalandhar on fab, 1, 2016 with a promise of earliest delivery at price of about 659000/ and some accessories but wen i manege loan at there coated price dealer become adamant to deliver the car at increase price of 20000/ on 4/3/ 16 n i was compelled to return the loan amount with monetary and reputation loss and till today despite my repeated requests dealer had not refunded my booking amount.it is a totally unfair trade practice.why company and dealer not to pay compensation to me as they made advance booking a mockary and not to bother about customer after booking in about one and half month neither company nor dealer contacted me from their side to deliver me car on time it was i who every time ask them fr same and every time they promise to reply after few minutes but never call me at all . mobile [protected]

Sir

The mail is intended to bring the notice regarding the poor quality of material that has been provided by the company in Thar Jeep. I have visited Raj motors twice as the handle of my Thar jeep has started deteriorating within the guarantee period. I have been highly disappointed as there has been no assistance from the Raj motors as they have been denied my request. First and foremost after paying nearly 8.50 lacs every customer requires respect and assistance. Sir when my jeep is under the warranty then why would the company is not changing the handle. I would once again request to company to change my handle otherwise I had to see other legal ways.

Regards
Jagtar Singh
[protected]
PB65-AC-7400

Hello,

I had recently given my xylo with registration number KA53Z7851on 27th at Anant Cars, Hulimavu, Bangalore. Further to inspection the service agent informed that 80, 000 km service can be done also the clutch is to be replaced and no other issues were advised.

After the work while delivering the vehicle, it was noted that a whistling noice were observed while shifting to second gear and also some vibrating noiice from the rear.

this was not there initially and occurred only after the work at service centre. when enquired about this they where unable to explain the reason and said that there would be some issues at Gear box and need to inspect the same .

I was not convinced about the explanation however I had to leave the vehicle for one more day (three days). Further to inspection they said no issues at gear box and they have fixed the issues and delivered the vehicle.

After few days of running the same noice reoccurred along with other vibration noice.

I took the vehicle once again to the show room on 5th March, since then till today the issues is not resolved more than a week. when ever enquired they said that they are still inspecting. It was evident that they were not paying proper attention to the vehicle as they were unable to diagnose the issues.

Later on 9th after frequent follow-up they said that a bearing at differential shaft is damaged and need to replace and the part not available any where in Bangalore. Later again they confirmed that parts were received on 10th and till today the same is not fixed

overall the service agent Mr. Anand Babu is not even have courtesy to convey the actual issues or not even paying enough attention to the vehicle. He was just keeping the vehicle at service center saying various reason for more than a week

When called yesterday he was unsure when can the vehicle delivered.

this was absolutely not acceptable for any service center killing the time and money of the customer

at initial I had paid 26, 000 and all this issues occurred after the service

it was well evident that the service agent and his team has done sloppy job on this case not even bothered about the escalation

I would really appreciate if you can please look in to this matter ASAP

kr
Sunil

Dear sir/madam,

I have booked the car with zulakha motors on 13-feb-2016 with the advance of Rs.10, 000 for KUV 100 with K8 Variant red color. I did not recieve any confirmation or mail from the dealer regarding the booking. I did not recieve email or SMS regarding this. I just got verbal confirmation that the vehicle is alloted and I need to pay additional amount. The dealer is requesting to pay more than EX show room price ( Insurance, , extended warranty are not included). the ex showroom price at chennai is 6, 76, 000. he is asking for 708605. When I check with carwale, car trade and other places the price is lesser. Kindly clarify regarding the difference please. am yet to verify with other dealers available dealers in chennai.

Regards
Mukund

मैने महेन्द्रा की नयी KUV1OO गाडी देहरादून प्रीमियर मोटर से ली पर अब पछता रहा हूँ क्योंकि इस गाडी में कुछ कमियां हैं और सुनने वाला कोई नही है
१:- गाडी में कंपन है और चडाई पर तो ज्यादा ही होती है तथा चढ़ाई पर अाम आदमी इसे पीछे नही कर सकता इससे आप ही अंदाजा लगा सकते हैं कि इसमें कितनी खराबी है।
२:- कम्पनी के बताए अनुसार माईलेज भी नहीं है।
३:- डिस्पले सिस्टम में कुछ कमियां हैं।
आैर छाेटी-छोटी कई समस्याएँ है कंपनी के अनुसार यह एक बहुत बड़ी समस्या नहीं है और यह कहना कि यह हमारी सभी KUV1OO गाडी मैं है ताे मेरा आपसे अनुरोध है कि आप भी मेरी तरह न फंसे ज्यादा से ज्यादा लोगों को यह बात बताए आैर भविष्य में हाेने वाली समस्याओं से बचाने में मदद करें अगर आप फिर भी इसी गाड़ी को लेना चाहते हैं तो आप टेस्ट ड्राइव करते समय चढ़ाई पर बैक गियर पर चलाएँ समस्या खुद ही आपके सामने आ जाएंगी इस मैसज काे अपने-अपने ग्रुपाे में ज्यादा से ज्यादा पास करें अधिक जानकारी के लिए काल करें [protected]