Mahindra And Mahindra Complaints & Reviews

First time i bought mahindra vehicle. Details are given below.
Customer id : c[protected]
Reg. No pb 10 fk 4085
Chassis no : f6h39481
Model : mahindra tuv 300 – t8 white
Sale date : 19/9/2015

Vehicle was sent for repair on the following dates: (Everytime for different problem)
1st time 07/11/2015 — problem: some issue with wiper
2nd time 22/12/2015 — problem: some issue with diesel tank
3rd time 15/02/2015 — problem: some issue in the engine & play in front & back doors (Still continued with front doors)
4th time 22/02/2015 — problem: some noise in the front wheels. I sent my car twice for this purpose. It is still not resolved. It was sent again on 1st march for repair with the same problem.

Mahindra has just launched this model.

I wrote the same issue to customer care mahindra that it is not feasible for me to send my car almost every month for some or the other problem. It hampers my work. I requested them to change the vehicle because it’s a faulty piece.

In the mean time, my family and i was travelling from jammu to ludhiana on 24th of april and on the way back my running car suddenly turned off near pathankot (Nr madhepur chungi, opp. Coral restaurant) around 2:30 pm.

I had to call up call centre to get road side assistance because i'd opted rsa (Road side assistance) facility. Soon an engineer came and he mentioned that it had to sent to nearest workshop. He called recovery van and around 5:20 we reached j. S. Grover workshop - pathankot (Punjab).

I had to struggle hard to get a taxi with such short notice because they failed to arrange the same but somehow i was able to get the taxi around 8:00 pm and reached back ludhiana around 12:30 am.

Very next day i received a call from workshop that car is repaired and he mentioned that some part in the diesel tank was supposed to be replaced when it was recalled on 22nd december, 2015 (Refer my first mail), but it didn't happen.

I am feeling harassed because of company's fault. I’d to pay the price that too physically, financially as well as mentally.

Kindly help me in this case, as there is no concrete solution given by mahindra group till date.

I am sonu yadav. I am working in defense sector. As per our government we are frequently posted to different different areas of our country. Now i am coming to point i met with an accident on 11 september 2015 after that i spend handsome amount of money approx 811000 and time approx 5months in suhul automobiles only one repair agency of mahindra in srinagar. I don't understand what they have done to my vehicle. They were highly unprofessional and made my xuv 500 a problem machine. After about hundred calls to complaint i didn't receive a single reply or response from them. I have also consulted one of the dealer in gurgaon region for the same but still i mean waiting for their response. Please guide me what to do now.

Hi!! I, mrs smita jadhavar, pune, maharashtra, have purchased new mahindra nuvosport amt car on 21 st april 2016 from silver jubeliee motors. From the very next day we went on a ride and got the gearbox problem in the middle of road, because of which we were not able to move. We spended one whole day in your workshop and got our car. But after only days we got stuck again in the middle of road because of the same problem, and since then our car is in mahindras workshop itself. We are totally frustrated for not able to use our fully paid car. And we demand a replacement for the same...

To, date:- 11.05.2016.
The managing director,
Mahindra provincial automobiles pvt. Ltd.
Nagpur

Sub:- very bad performance and experience of my new vehicle – kuv 100, 6+.


Sir,
This is to informed that i undersigned is having a very bad experience after purchasing mahindra new vehicle – kuv 100 6+ on 14/04/2016. Registration no. Mh-32-y-3867 from your dealer m/s. Provincial automobile pvt. Ltd. Hingana midc, near toll naka, nagpur.

I was really surprised when my new vehicle got breakdown within 15 days on 28/04/2016. The problem was really unbelievable. Till date i was in impression that, mahindra & mahindra is a renowned automobile company & always satisfies their customers. But it was my misunderstanding, due to the experience i had with my vehicle & behavior of your dealer’s representatives. My vehicle was not taking load, getting heated & having problem while gear shifting. The same was informed to the above-mentioned dealer. They took the vehicle for checking on 29/04/2016 & informed through sms that, after checking your vehicle will be repaired & delivered on 07/05/2016.

Sir, today is 11/05/2016 & i have not received my vehicle nor received any phone calls or explanations. Why there is delay in handing over the vehicle to me & also the dealer has not informed me about the problem in my vehicle.

We are having maruti suzuki’s swift vehicle & fiat’s punto vehicle at present. But we have never faced such a problem with these companies. This is our first mahindra’s vehicle & we are facing such a bad experience. We don’t understand is this the company’s policy & attitude towards its customers. We are really upset about performance of mahindra.

Now due to this experience we are thinking of going to consumer court if no response is received from your dealer within 2 days. This news is also going social on whatsup in our friend circle and in other groups. So you are requested to take steps urgently and satisfy the costumer at earliest.


Thanking you

Vaishali s karankar,
Mob no - [protected], [protected].

Copy to :- 1. Managing director, mahindra & mahindra ltd, mahindra tower, 3rd floor akruli road, kandiwali (E) mumbai,, 400101.
2. Roma balwani head, group corporate communication.
3. M/s. Provincial automobile pvt. Ltd. Hingana midc, near toll naka, nagpur.

Please refer my earlier complaint regarding repair of my vehicle UP44AA6656 held with MEET AGENCY SULTANPUR UP for last two weeks. the said vehicle have gone sudden break down due to any technical problem while on run even after servicing by the said agency . The vehicle is under warranty period and it should be repaired as it has some manufacturing defect and amount be adjusted against warranty . if said vehicle is not repaired withing two days the matter will be refered to Chairman & Managing Director of Mahindra . treat it most urgent .

I have been driving the vehicle XUV 500 for 4 years. I was the one who generally operates & no other driver used it. One fine day car doesn't start all the electrical system has been failed. When checked with service centres, they wanted to bring the car to them. I organised toeing van & sent to them . Its been 3 weeks, may car has been in service centre ( India garage ) with no news. When asked the answer was MDSM -there is a integrated Circuit was at fault & that part is not available with us, we are checking with Mumbai.

I am asking, for big company like Mahindra & Mahindra, they cant make available a small part like & we have made to wait for 2 and half week.

This is so silly. My car number is TN05 AQ 5216.

I was so generous for Mahindra & Mahindra. This was our 2nd family car from Mahindra. We have been sharing all the goodness of the Mahindra product till now .

We don't deserve a this kind of treatment.

Rakesh
[protected]

I had given my car for insurance before 2 months ago and the company sent me msg that my car would be ready by 23rd april and now everyday since 2 weeks i am calling and they are telling u ll get it today tomorrow this week am i a fool or what they are not giving me proper reply they even didnt inform me its the responsibilty of the dealer to inform that u will get hr car 5 days or 10 days later. The dealer is [censored]al motors and my car is xylo no is gj 12 bf 2416

Sir,

I have a mahindra Thar Jeep. I send my jeep of your korba mahindra work shop for reparing AC switch on 08/05/2016. Korba work shop Manager Mr. Pandey tell me i have no any mechanic/engineer and parts for repair AC swith of Thar Jeep. then after i calling to the owner of show room Mr. Shiv Agrawal but he can not pick up my phone.

So, I repair my AC Switch from other Garage.

Please take necessary action of your korba mahindra work shop.
Thank you

from
Satyendra Sharma
Janjgir-Champa
Chhatiisgarh
Mobile No. [protected]

Sir,

I have purchased mahindra tuv-300 six month before, it runs about 22000 km as per your shedule i have done all services, now the engine was siezed, so please change the engine, i kept it in mangalore work shop one week ago.

Pls co-oprate with me. Thank you
From
K. Ananthakrishna shetty,
B. B. Compount,
Pervaje road-karkala-574104
M-[protected]

Sir i wanted to inform you that we have purchased a new vehicle from mahendra agency in dehradun but at the time of purchase we went to rto office to pass a vehicle but rto office send us back then mahendra agency broker has pass the vehicle by some way but after two year again we went for the fitness buy rto reject it because chassis buber is showing two bar which means chassis number was changed before purchasing

I ll be thankful i[censored] ll send me the details of this chassis number nd my vehicle because we are your very old customer and first time this type of thing is happened we don't want to take any step to spoil our relationship with mahendra company
Chassis number ma1th2mwne2b28705
Vehicle number uk07bd3226
Engine number mwe4b23916
Sir we need a reply as soon as possible our vehicle is there in agency from two week 😞
Mobile number [protected]

Respected sir
I y. K miglani i have purchased xuv500 exclusive w8 form (Ms dua car& motors india pvt. Ltd. Opp n. T. I lodhipur shahjanpur) (U. P)
They given me :- quotation
1. Ex show room price - 1461000
2.Insurance - 55000
3. Registration - 120000
Grand total - 1636000
I pay full payment by h. D. F. C bank - 1636000 + 3000 for vip number by cash g/t - 1639000
They me invoice of 1435408
Insurance - 46160
Registration - 116033
Vip - 3000
G/t = 1600601
I am sending u all paper
Difference in amount - 38399
Please sir please
Please help me out my contact number - [protected]

I recently purchased a kuv100 k8 ..it is mentioned in the broacher of the car that it is equipped with blue sense and it mentioned to download the app from google play store or Apple App Store ..it is probably available in the google play store but not on the apple App Store ..kindly notify ask them to upload the kuv100 blue sense app to the apple App Store

Dear sir,
I am using your mahindra xuv 5oo, lt mat with a major accident and airbags didn't got activated. My car is still within warrantee period of 3 years and one part of airbag is not working "clock spring"
Now dealer is asking for 3500 for replacement of this part. Since the car is still within warrantee period request u to replace the part free of cost.

Regards,
Vishal nagar
[protected]

Prama automobiles situated at kalol, district gandhinagar. While making booking for mahindra xuv 500 new age w6 the dealer said the acc fittings is compulsory to take for mahindra xuv 500 w6. I told him that i dont wamt and kindly reduce the amount from total bill amount. He denied. Now at the time of delivery he did not install any acc fittings like reverse camera, under coating over coating engine coating, matting, car perfume, cuff plates, black moulds . He said sir i have already gave you discount and this is deducted in total bill price.
Please take action against it.
The manager name is manoj goswami.

I want to tell me what exactly happen with me
First i visit "atmaram mahindra" showroom in agra to take a test drive
And i liked kuv100 then decide to buy it
This is our first car so we don't know much about technically issue and also we didn't checked the car too closely
They told me they have 3 month of booking and we have to wait for that time then i say then i will buy another car because we need it in same week then then i walked away
On next day they called me and said they have white kuv100 k8 available (Where a day before they told me they have 3 month booking but i didn't think that much and bought it)
And on 20th april i bought it and next day when i am driving on highway the suddenly engine got breakdown on highway and steering jammed on mid of journey suddenly hopefully our life's are save and also car too then there pickup vehicle come and take to to workshop
Then i decide to want replacement because no one want to waste his money this kind of car which getting problem on next day
When i speak with they they said they will not replace and they have many cars which get this kind of problem on same day bu they don't change them they only repair them and saying car is fit and there is no issue just small issue which fixed now
And wasted my whole day and did nothing to solve my issue even the md of showroom refuse not helped us
Then next day it again have some, some alignment issue and break issue and then again they spoiled our day of saturday in end of day they again done nothing and called me come back on monday then i come back and then i again speak with them about changing the car because it getting issue day by day but they again refuse then
Then i make them offer to buy a another high price car and which is nuvo sports n8
Then they say we need to speak with boss
And boss also getting agree and told me car is not registered yet so they can change that if we buy nuvo sports make a condition for us we need to bear loss of 25000 inr if we want to change it and also we need to wait upto another client buy (They said they have many booking so it will get sold fast don't worry about that they said on tuesday (Next day) it will surely sold
1 guy from them checked the car and take delivery and said to we will inform you once it get sold then i hand over them all
Next day they called me you can come and get your nuvo sport is ready
Then i went they again spoiled my whole day after 5-7 hours they come to me and said that car is not sold because that have many issue like like scratches, dents and customer refuse to buy it and we cant deliver you the car you need to wait more
And told me you need to wait more i will dent paint it and try to sale it again
I tried to contact them but not gone any solution then
Then i complain to mahindra customer support 4 days they spend and tell me eveyr day some one gonna call you and you get you solution today but nothing helpful from them then i get call from showroom that the car has 2 tired with cut and also it have new issue like dent on bumper many scratches and blah blah
Then i asked them you take delivery and checked it
His typical answer i didn't checked it
And they blaming me i did all that and give them after 10 days because i complained about them
And also not got any solution form customer service they also told me same things and tell me he will contact me with solution but still got nothing
And also on the day of problem i give them the tank was full with petrol yeah some liters used because we drive it little but
When i come to saturday see the tank was empty there is only petrol last to reach upto petrol pump which is within 2 kms of showroom, i told them they said that used to serving i asked to all petrol they said no then i told them tank was full they said to me do you have job card (Since i am new i dont know much but they have responsibility to give that to customer to get it for service but for that they also blamed me and also tell that was used to take trials of car that is working fine or not then i asked about mileage of car they said 14-15 kmpl but when i checked the meter that show 195 out of that around 100 kms already ride before deliver us that time they said me that because they check every car after manufacturing it and take trail of 100 kms
Then i told them i was full the tank of 35 liter and total used 194.5 kms and tank is completely empty now so how is possible mileage of 14-15 kmpl, they again tell me my mistake that i have not make job card that the reason and they cant help on that too
Now they called me and tell they want increse that 25000 to more because they serviced it and dent pent changed tyres
And also not gonna give me nuvo sport
Then told he they will surely sale it on this tuesday and will order another nuvo sport to me for my choice color then i asked him it really gonna happen or only chances they said they are not sure but if got sale then they change it otherwise i have to wait again
They sold me faulted product like they are selling now because its impossible to them manage a car for me if they have 3 month booking and i am getting it next day so beware they are not fixing issue only reselling faulted cars
And also there is i don't think they have demand because on 18-19 they have 3 month backlog and now they dont even have a client for a car its wired or fake
O overall service of company is very very poor no one gonna help you today is around a month going to pass but i stil dont have my car
They have worsted support ever i recommend everyone not to buy this
If anyone want to ask me anything contact me
They are corrupt they only want me to lower the car price
I asked them to give me chassis number because i want to file a complain they denied and i ask them about issue with cars on paper they again denied they said car is perfect and they not gonna do anything i have only way is wait until it sold

Rahul
Co. No. [protected]

O after not getting solution i am going to spread this message everywhere so everyone can save them from this kind of company
Until i am not get changed car
And warn every one to not deal with them

Dear roma
It's almost 1 week till now you not even bother to reply or call me.
Thanks a lot for your giving worst service to me.

Kind regards

Harpreet randhawa

Malviya nagar tresor


On 30-apr-2016, at 12:30 pm, harpreet singh wrote:

Dear miss roma

As i bring into your notice i bought mahindra kuv 100 k4 on 4th march 2016, dl12cj5066 from safdarjung showroom delhi. The problem with the car is at the time of booking mr amir (Sales person) told me the average of the car is 18km per litre, but i filled up the petrol tank 1850/- rs for 30 litre and i am shocked after i saw average of 8km per litre in all 30 litre tank car runs 240km and its not about first time, i filled petrol tank maximum 5 times and result is same, i visited mahindra service centre regarding this issue they said there was some tunning problem in car and they fixed it but after this my car start giving average in 30 litre 220km run its lesser then previous average. I bought this car because mahindra is a indian company and i want to give my money to my india company product, but after all this if i get this kind of service or average then i really feel bad about it. My family and friends suggest me to go to consumer court about this issue, but i want to hear something from your side first if it get resolve or no, then next step is mine is consumer court.


Kindly please look into it, i will be appreciate if you do quick reply.


Kind regards

Harpreet randhawa

+91 [protected]

Regional manager

Imagine apple india pvt ltd

I had purchased a car XUV 500 automatic from Shree automotive.
The test drive car was a brand new car with 84km clocked and the car which was allotted to me was also 84km clocked, the same test driver car.
At the time of delivery the car was 125 km clocked and no car showroom in Kolkata gives you so much km driven car.
Please take necessary action and find out why I was delivered a test drive car.
Thanks

Hi,
This is ajit bora residing in kaliabor, nagon, assam. I went to your mahindra & mahindra authorized dealer situated in nagaon by the name of:- g. D. Motors
Dealership - mahindra
Services - showroom & workshop
Address
In front of nhpc godown, senchowa, nagaon - 782002
Nagaon, assam
Contact details
Phone[protected],[protected], to book the all new kuv 100 6 seater the petrol version red colour. As per their rules and regulations i had deposited an amount of rs.10000/- (Rupees ten thousand) as a booking amount on 25th march 2016. Slip no:-for the same is :-3928. When i inquired about the delivery of the vehicle they told me that it will take about a month. But till this date there is no sign of processing also. They are just pushing the date further, like i called up on 14th of april 2016, they told me to inquire on 4th of may 2016, again when i called up on 4th of may 2016 again they came up with an excuse that call us after 10 days. Sir is this the way to behave with the customer. And one more thing others who have booked lately i. E. After my date of booking they have got the vehicle. Now i am in a very mess, because my loan has been sanctioned a month ago & now the bank personnel are calling up and asking about the usage again and again. And if within 5-7 days i don't turned up with a positive solution, they will abandon my loan. Sir it is a humble request to check with the dealer what’s going on and get me my booked vehicle within 5 days. And if i will not receive any positive response in this regard than i have to cancel the booking and go ahead with some other dealer for an another vehicle.

Thanks and regards

Maine mahindra kuv-8 li thi uski starting mai hi left driver side ki seet belt lagane ka hook company ne kharab diya or jab maine showroom mai bola to wo bole second wala ok h sir wo use krlo koi problem nhi h or jab mai phlei service pe gaya car ko lekar to unlogo ne pichle 3 din se car ko apne pas khada kr liya h or bhot se excuses de rthe h kabi air filter nhi h kabi oil nhi ap kya compny chala rahe ho ek normal insaan car isi liye leta h k usko service centre mai khada kr k rakh chode maine car delhi mai shiva auto wale se li thi or unka hi workshop[ sahibabad mai plz do it something i[censored] read this complaint worst service de rhe h mahindra compny ka naam kharb mat kro sir g plz do it some action. my car no. is dl7ct9137 wo log bol rhe h abi or 1week lagega plz koi action kre

We have purchased mahindra suv 500 wx model registration number up44ad6656 on[protected]. From meet agency sultanpur up. Last week the said vehicle got sudden break down even after service . Contacted meet agency they responded after 24 hours. Now they saying that some part of vehicle is to be replaced and not be covered under warranty and till date said vehicle has not been repaired. Pic of vehicle is below. Its requested suitable action may be taken against such defaulter vehicle agency who are misusing the name of mahindra company .