Mahindra And Mahindra Complaints & Reviews

A week ago my car is picked up by service centre representatives for service, but when they return my car after service, car has many issues un-attended and i have again spoken to service centre and then they again picked up my car, at after 7-8 hours service centre manager and her representatives called me and requested me some more time to resolve the problems, but when I forcefully asked them about problems then, service centre manager Asha Bawa told me that my car is accidented by her employee, and they will change all damaged parts on their own cost, they ask me to not to worry they will help me out, they sent my car to me after changing damaged parts but when car came to me, i had noticed many other damaged parts, when i asked about these damages then they again took my car and assure me to replace these damaged parts by next day, but now Asha bawa calls me and refused me to change the damaged parts and ask me that hi employees said that they had not damaged these parts but, accepted about the accident. Please take action against this service centre and change all my car’s damaged parts . Or otherwise i have to file complaint at consumer court

I am daughter of Mr Manish Mathur. We gave our car in the Mahindra Service Center named KS Motors, Jhotwara, Jaipur, Rajasthan on 11th March 2023 for AC Servicing. My mother drove the car to the service center. They kept the car and asked my parents to leave it for a few days. After 2-3 days when we again asked them about the car, we got a reply that it is not staring due to some reason which they are finding out. My whole family got irritated as it was disturbing our daily lives. We were not getting any clarity on what has happened to the car or what did the staff doing with that car. The staff was just telling us that they are working on the car and the car will be again working in 2-3 days. I tweeted this incidence to Mr. Anand Mahindra but still haven't got any clarity. Today After more than a month their staff is telling us to pay 60000 for a part so that the car starts working. I and my family has been going through a depression. I want my car back in the working status. Why are we be paying 60K when we gave our car in the working status. We want our answer.

This is Sukhvinder Singh residing at Kheri Jattan, P.o .jeoli, Distt SAS Nagar Mohali, Punjab, 140501. I am writing this letter to inform you regarding the latest booking to purchase a new car, Which I made from the Harbir Automobile Pvt. Ltd.

Here are the details for the same (Please find the attached booking copy):

Your Dealer Name & Location: HARBIR AUTOMOBILE PVT. LTD. – CHANDIGARH
Name of the product: MAHINDRA – SCORPIO CLASSIC S

Variant: CLASSIC S

Colour: BLACK

Booking Date: 09/12/2022
Period from booking: 90 days / 12 weeks back
Booking Amount: ₹ 11000/-
Payment Mode: Online
Registered Contact Number: [protected]
Mail ID: [protected]@gmail.com

I would like to bring in your notice that I have not yet received the product. I had purchased it for a very special occasion of my Brother's birthday, I was informed by your dealer’s staff that the order will be delivered within four weeks, but till now, it has either not been delivered or they are not confirming the booking details.

I feel very bad because they are not responding properly after the booking of the car, before booking they used to follow up with me regularly to book the car, It looks like they’ll follow-up/support us till the booking only. Even I tried to reach out to the concerned showroom’s manager but he also gave false promises, when I said I’m going to cancel the booking, they simply said okay, instead we’ll try to deliver as soon as possible.

They said that within 12 weeks they’ll deliver the car but even after 16 weeks also I didn’t get the booking confirmation/any details till now. When I asked the dealer, reason for the delay in delivering the car they said that they didn’t receive the booking confirmation from MAHINDRA & MAHINDRA only. I didn’t expect this to be the reason.

I kindly request you to please look into the matter and inform me of the reason for the delay. Waiting for your response and the product at the earliest (On 03rd March 2023 is my brother’s birthday, I would like to bring the new car for a special occasion).
Thank you and I’ll look forward to hearing from you.

Yours faithfully,
Sukhvinder Singh
Contac No. [protected]

Cancelled booking of Thar order No. OTF23A006576 at Mahindra dealership M/s Harbir Motors, Chandigarh. I got an SMS confirming the cancellation on 30.04.2023. Three weeks have lapsed but I have neither received the refund of the booking amount nor any intimation in this connection despite a number of reminders to the concerned.

When I go service my car at Bharane motors Baramati that time his adviser gives me a particular time and all but he doesn't work anything and rudely talking and also

Customer Code-C[protected]
Invoice No- INV22B001336
Vehicle Model- Mahindra Scorpio S11 2.2 mHawk
Date of Purchase- 31/02/2022

1. The infotainment system of the vehicle stopped functioning just few months after its purchase. The issue was raised with the dealer immediately wherein it was informed that the infotainment system has to be taken out from the vehicle to send the same for repair. On 24/09/2022 the vehicle was brought to the dealer's workshop and infotainment infotainment system was removed.

2. On 21/12/2022, it was informed that the defect in the infotainment system has been fixed and same is to be refitted to the vehicle. When it was refitted, to my utter disappointment and after waiting three long months, we were back to square one. The issue had not been resolved and similar problem persisted as during first complaint. It appeared as if the system had never been sent for repair. The infotainment system was again removed. We were informed that we will be contacted as and when the issue is resolved.

3. Now, as i submit this complaint today, 7 months has already passed since the first complaint was raised with the dealer. I am yet to hear from the dealer regarding the issue.

4. It is requested to kindly look into the matter and sort out the issue.

Subject: Mismanagement my new car purchase order (Excess road tax paid, False Discount commitment to tap customer and not obeying Govt. BH registration guidelines) by Karnataka Agency sales centre, Mangalore

i reported multiple time via email/over phne to mahindra customer care and thier dealer mangalore for the below issue . but i didt get anty response since January -2023 .

it is very disappointing that I...

Sir, poor service is being given at your service center. I have got my car fixed at your service center for the last 3-4 times but the parts have been changed again and again. The service center people close the complaint without redressal.
Chassis Number- MA1FN2VARK6F51566

I have a mahindra xuv 300 car with registration no UP20BR6626. My car has covered under shield warranty and also insurance zero depth. i found pressure leakage on my car driver side front tyre so we check the tyre we found alloy wheel had cracked, i sent my car to terupati vehicles pvt ltd Bijnor showroom. Mahihndra service department says it is not a manufacturing defact so they can’t replace the alloy wheel under shield warranty & insurance department says this is not an accidental case so they can’t replace.i had sent mail to [protected]@mahindra.com on 21-03-23 but no reply also i had sent many reminder but no response from mahindra

I have a mahindra xuv 300 car with registration no UP20BR6626. My car has covered under shield warranty and also insurance zero depth. i found pressure leakage on my car driver side front tyre so we check the tyre we found alloy wheel had cracked, i sent my car to terupati vehicles pvt ltd Bijnor showroom. Mahihndra service department says it is not a manufacturing defact so they can’t replace the alloy wheel under shield warranty & insurance department says this is not an accidental case so they can’t replace.i had sent mail to [protected]@mahindra.com on[protected] but no reply had come i had sent many reminder on mail but no response had come

Mahindra has given us the back date invoice 30Nov 2022 though we bought the Vehicle on 15 Dec. They have 2 different portals and both are showing different dates.
My Invoice date is 15 December 2022 but it is reflecting 30 Nov(with you application) and 25 December 2022 (on adrenox application).
I had to purchase this Car with additional accessories which comes with extra cost what we were not really willing to pay but since this was the condition to get this car hence we bear it too but what is advantage.

We only want to adjust the correct dates as no one from Mahindra end is ready to Help us instead they are enforcing their mistakes on us by saying"Ye toh change nahi hoga"

Front bracke pad worn out to early
bracke pad issue

Hi Sir/Madam,

I have booked Mahindra XUV 700 with booking ref. id: OTF23C000004 dated 01st April 2022, Dealer: Sireesh Auto Pvt. Ltd. Yelahanka, Bangalore. Amount paid: Rs. 21000/-

There were 2 instance of sms received for delivery by Dec 2022 and Feb 2022, unfortunately they again postponed delivery due to supply of critical parts.

While booking they informed about waiting period 8-9 months, still have took an chance and booked as there may be possibility of pre-carry of deliveries. Now its almost 12 months passed away, still the delivery date is not fixed and the dealer is not in a position to confirm the delivery status.

Also have 2-3 cases wherein my other friends booked and they got early delivery and I could not figure out how those critical part didn't hampered their delivery. I cannot understand, why in my case only its taking too much of time. Is that only influenced person will get early delivery and normal person need to wait as much as possible you can drag the delivery.

I need to know when exactly I can receive my vehicle.

I have a few issues with the Mahindra Bolero B6 opt. which is delivered on Dec 2022 from ZULAIKA MOTORS, Ambattur. I have addressed the following issue many times, but the issue is not sorted out. So I would like to bring the following issues to your notification,

1. Air noise inside the cabin while driving on the highway.

2. Bluetooth calling issue – while calling I need to increase the volume to MAX and after disconnecting I need to reduce the volume below 20 for regular music. This creates a SAFETY ISSUE while driving.

3. Dashboard Airbag cover is broken on the left side. Over the storage box.

Since 2008 I have been using a bolero in my travels. I never had any issues until I bought this vehicle. So kindly take the necessary steps to clear the problem.

Thank You

Dear Mahindra Team,
I am waiting refund around Rs 30k-35k for non delivery of accesories for at least 5 months now. Nanavati Vasi is not refunding it and I am frustrated now so reaching for your help.

Request your help and attention.

Thanks & Regards
Satyendra Chaphekar
Ph: [protected]

I'm writing to bring Mahindra's attention to the fact that I purchased a brand new bolero Neo, from the Mahindra showroom in kottayam, Kerala and barely 2 days later it has complaints and me and my family get stuck in the middle of the road right in the centre of a town! I received the car from showroom already having a 42 km reading on the odometer. Less that 117 km later which was 2 days later after delivery my car showed engine check light and the acceleration was cut while driving back home from hospital. The acceleration was cut, I felt missing, I saw the engine check light! I immediately took the vechicle to the side of the road and parked it there. This happens at around 2 pm in the noon, i contacted my relationship manager at kottayam showroom and he agreed he'll liase with their team in Changanacherry where we where stuck at. I waited there with my family for hours and they kept saying help is on the way! 3 hours later 2 mechanics showed up from the nearest service station, scanned the vehicle using a small device connected to the car and then left off without saying what the damage was or anything! They just told they are incapable of handling such electrical works here in Changanacherry, so it'll have to be taken to Kottayam. Their RSA team was informed from the showroom only at 6pm and later the vechicle was taken from there are 7:15 pm. All these hours I had to wait with my 60'ish years old parents in the middle of the road! We paid around 14-15 lakhs, bought a brand new car only for me and my old parents to be seated on the side of the road for almost 6 hours straight! I returned back home by bus in the middle of the night at around 9 pm. Will Mahindra bear responsibilities to all the inconveniences caused to me and my family?! I kept calling their customer care and showroom contact and was of no use except a ton load of different people calling me each time from the customer care to ask what the problem was. Kept explaining that we were stuck in the middle of the road since 2 pm and road side assistance was only activated hours later. This is the worst experience of my life! They took the car that night, was a Sunday the next day and the next working day we went to the showroom. They say they haven't properly diagnosed, they are not sure what the problem is. They suspect turbo and erg problems! How would a common man reciprocate to all this, what does it mean for a brand new vehicle to be stuck in the road because it's turbo has some malfunction! What's the quality of the factory check, QA/QC check and the PDA check right before delivery? If such an establishment like Mahindra has failed to let us know they are letting out a faulty cars in the market after manufacturing, who is responsible for it? All this happened on Saturday, it's Tuesday the 4th of April and still there is no ETA on when the vechicle will be delivered back? If a brand new car shows major manufacturing defects like a fault turbo what is the quality that Mahindra is offering? Who is going to compensate for my losses, the defamation and the inconvenience caused to me in this regard?

Hi Team,

I have purchased XUV300 vehicle on 27th November 2022. Since then I’ve lots of issues in XUV300.

1. Link rod issue on brand new car
2. Left side door noise issues
3. Gear lever shaking like anything on lower gear while going on road hump or path holes
4. Gear lever shaking in 3, 4, 5 and 6th gear when vehicle is in above 60KMPH speed.

I have took to service centre 6 times in 4months. I’m really disappointed with Mahindra vehicle.

Regards,
Prakash M

I have booked a Mahindra Thar LXD MT 2WDHT SUV on 10th January 2023 with a commitment that the SUV will be delivered before 31st March 2023.
So far I have not received any response from Dealer
Dealer name-AOTOMOTIVE MANUFACTURERS PVT LTD
Booking ref ID: OTF23O002901

Dear Sir/Ma’am,

This is in reference to my booking ID OTF23H002384, booked on 09.01.2023 of Mahindra Thar- LX D MT 2WD HT BS6 Diesel Manual in Napoli Black Color from Shiva Auto Car India Pvt. Ltd. dealership in Patparganj, New Delhi. I paid Rs. 21, 000/- towards my booking through Mr. Vishal, Sales Consultant. A copy of the receipt is attached herewith.

Please note that it has been more than 2 months that I have been waiting for the delivery of the vehicle booked.

The Sales Manager, Mr. Abhimanyu Raghav, in the month of January said that the car will not be available till February due to high demand. Then in the month of February they called me and asked to make full payment of the car, which I was ready to make, but, when I asked to see the vehicle first, they refused by saying that they do not have the vehicle yet as the same is in transit. I protested and asked if they do not have the vehicle yet then how can I make the full payment without even looking at the vehicle first. I assured them that I will make the full payment once I get to see the vehicle. This was suspicious behavior on the part of staff/officials of Shiva Auto, moreover, after my protest, they started to ignore my several calls for enquiry. It was when I physically visited the dealership, I was assured that I would get my vehicle at the earliest.

Then towards the end of march they again called me and said that my vehicle is available now and that I should come make the payment and take delivery. I asked for some days’ time as I need to start my loan process from Mahindra Finance ltd., they readily agreed for the same.

Suddenly on 30.03.2023 at 03:50pm, I received a whatsapp message from Mr. Abhimanyu (copy attached), in which they, on their own, made up a false statement that, “as your plan is delayed for next month, we are allocating this vehicle to the next waiting customer…”. I asked them to wait and after sometime I called them and reassured that my plan is not delayed and I will make the payment by cheque tomorrow morning i.e., on 31.03.2023, but, then, another whatsapp message (copy attached) was received in which Mr. Abhimanyu, asked me to, “confirm your final status before day end on tomorrow we offer this car to next waiting customer after that we are not responsible for any delay.” I again called and assured them that I will make the payment tomorrow morning and they assured me that I will get my vehicle tomorrow.

However, to my utter shock on 31.03.2023 when I called them to make the payment of my vehicle, I was informed by the sales consultant that the sales manager, Mr. Abhimanyu, has already given my vehicle to another customer. This is a clear fraud played on me by the officials working in Shiva Auto for their own personal benefit.

It’s been already more than 2 months that I am waiting for my vehicle booked on 09.01.2023, it is important to inform that mine was the first booking of the Shiva Auto sales dealership of the new Mahindra Thar- LX D MT 2WD HT BS6 Diesel Manual, but till date I have not received by vehicle and I have been given false assurances again and again. Such type of behavior is not expected from the representatives of the Mahindra company.

I urge that I should be given my vehicle at the earliest.

Regards,

Ms. Manmilan Sidhu

Mob- [protected]

I purchased a new XUV 700 on Aug 2022 and has just finished 10k km service. Frequently getting complaints now...diesel filter clogger, now engine warning light...fed-up of taking to service centre every 10days...How come new vehicle will have so much of complaints?

Vehicle Number TN07DA5682
Aravind.
Yesbank