Mahindra And Mahindra Complaints & Reviews

Hi Team,

I have purchased XUV300 vehicle on 27th November 2022. Since then I’ve lots of issues in XUV300.

1. Link rod issue on brand new car
2. Left side door noise issues
3. Gear lever shaking like anything on lower gear while going on road hump or path holes
4. Gear lever shaking in 3, 4, 5 and 6th gear when vehicle is in above 60KMPH speed.

I have took to service centre 6 times in 4months. I’m really disappointed with Mahindra vehicle.

Regards,
Prakash M

I have booked a Mahindra Thar LXD MT 2WDHT SUV on 10th January 2023 with a commitment that the SUV will be delivered before 31st March 2023.
So far I have not received any response from Dealer
Dealer name-AOTOMOTIVE MANUFACTURERS PVT LTD
Booking ref ID: OTF23O002901

Dear Sir/Ma’am,

This is in reference to my booking ID OTF23H002384, booked on 09.01.2023 of Mahindra Thar- LX D MT 2WD HT BS6 Diesel Manual in Napoli Black Color from Shiva Auto Car India Pvt. Ltd. dealership in Patparganj, New Delhi. I paid Rs. 21, 000/- towards my booking through Mr. Vishal, Sales Consultant. A copy of the receipt is attached herewith.

Please note that it has been more than 2 months that I have been waiting for the delivery of the vehicle booked.

The Sales Manager, Mr. Abhimanyu Raghav, in the month of January said that the car will not be available till February due to high demand. Then in the month of February they called me and asked to make full payment of the car, which I was ready to make, but, when I asked to see the vehicle first, they refused by saying that they do not have the vehicle yet as the same is in transit. I protested and asked if they do not have the vehicle yet then how can I make the full payment without even looking at the vehicle first. I assured them that I will make the full payment once I get to see the vehicle. This was suspicious behavior on the part of staff/officials of Shiva Auto, moreover, after my protest, they started to ignore my several calls for enquiry. It was when I physically visited the dealership, I was assured that I would get my vehicle at the earliest.

Then towards the end of march they again called me and said that my vehicle is available now and that I should come make the payment and take delivery. I asked for some days’ time as I need to start my loan process from Mahindra Finance ltd., they readily agreed for the same.

Suddenly on 30.03.2023 at 03:50pm, I received a whatsapp message from Mr. Abhimanyu (copy attached), in which they, on their own, made up a false statement that, “as your plan is delayed for next month, we are allocating this vehicle to the next waiting customer…”. I asked them to wait and after sometime I called them and reassured that my plan is not delayed and I will make the payment by cheque tomorrow morning i.e., on 31.03.2023, but, then, another whatsapp message (copy attached) was received in which Mr. Abhimanyu, asked me to, “confirm your final status before day end on tomorrow we offer this car to next waiting customer after that we are not responsible for any delay.” I again called and assured them that I will make the payment tomorrow morning and they assured me that I will get my vehicle tomorrow.

However, to my utter shock on 31.03.2023 when I called them to make the payment of my vehicle, I was informed by the sales consultant that the sales manager, Mr. Abhimanyu, has already given my vehicle to another customer. This is a clear fraud played on me by the officials working in Shiva Auto for their own personal benefit.

It’s been already more than 2 months that I am waiting for my vehicle booked on 09.01.2023, it is important to inform that mine was the first booking of the Shiva Auto sales dealership of the new Mahindra Thar- LX D MT 2WD HT BS6 Diesel Manual, but till date I have not received by vehicle and I have been given false assurances again and again. Such type of behavior is not expected from the representatives of the Mahindra company.

I urge that I should be given my vehicle at the earliest.

Regards,

Ms. Manmilan Sidhu

Mob- [protected]

I purchased a new XUV 700 on Aug 2022 and has just finished 10k km service. Frequently getting complaints now...diesel filter clogger, now engine warning light...fed-up of taking to service centre every 10days...How come new vehicle will have so much of complaints?

Vehicle Number TN07DA5682
Aravind.
Yesbank

Hello Mahindra,

We bought a car in last year march 2022. and we followed the service records as per manual.at M&N Rajahmundry. We live in overseas and recently we had our service on mid November to December (Not sure about date). We are back to India and when we went for off-road, we noticed that 4 wheel was engaging but it was not displaying on the display screen when we are engaging it. I checked with my parents and they said that they didn't noticed the display. So I gave the car to M & N motors Rajahmundry and asked to fix the problem .When I'm on my way to collect my car they said that they lost the car keys, and the Issue for what I gave my car not resolved, and they said that we need to book a online session to Mahindra and the Tech Guys will resolve it online and asked us to wait for 2 days, Anyways they are good at that time and they said they'll replace the lockset for free as it was their mistake. They said that they'll order one for us and intimate us when it was delivered. We waited for more than a month and they are postponing. We went back overseas and asked my brother to give the car to them ask fox the issue and the lockset.
Apart from that, The only purpose I gave my car is for the 4 wheel engagement(and later lockset). We left the car for almost 4 days, later they called us and said it was done and you collect your car. We went there and the lockset hasn't been replaced and the bill they gave us was almost 18000$ . When my brother asked what was the reason for 18000$ bill, they replied saying that we did the service which needs to be done at 30K KMS, and changed disks/brake pads/ and etc. etc. My ONLY Question was, do you guys intimate before you are changing the brake pads/oil/and all general service or you simply do the service what ever you need and submitting a bill to the customers face? I gave my car for the 4 wheel issue and lockset. They fixed one issue which took very long for them to resolve(That's alright as it was resolved finally) but without intimating us why did they do the service?? . It's been only 3 months we had a service and again they did another one. We paid money and it's all done.. But assume people who don't want their car to get serviced but needs service only for the parts that are damaged and they are not in a state to pay the bill that they didn't requested...? It's very worst that doing what ever you need without intimating the customers and providing a bill and asking to pay...

We used to have XUV500, and it goes to the same store for the service. Driver said that they the worst service and then he is now going to another Service Center (Vijayawada).

Hope you'll look into this and issue and do us the needful.

Thanks.

Bhargav kumar .

Hi, i bought a scorpion n z4 and took the delivery on 16-Mar-23. the clutch has stopped working. i was able to put it in to neutral before it finally stopped responding, so i could manually push it into parking lot. not expected from a 2 week old vehicle. it is very disturbing, since i had planned a long trip i cannot imaging the plight with my elderly mother onboard in such situation.

Engine No. ZFP4A67698

Chassis No. MA1NE2ZFFP6A13299

Registration No. HR 98 J 6641

Engine OBD light issue remains unresolved after 7 service visits in last 3 weeks of new car purchased

I have given my vehicle to service and explained the problem, since I purchased the vehicle there is steering noise in vehicle and the same I have reported since my 10000km service. From that point at every service I been informed that part not available and we are placing the part on order and we will inform you.
On 48k service I again complained the steering noise and I have been told there is issue with steering Rack we need to replace the part, but as of now part not available we are putting on order we will call you in week time
After several chasing no one from VVC has responded and the service advisor who supposed to Handle my service has left VVC. When I called to CRM to know whether the part has came or not then they had texted me stores person contact number and asked me to get known my self. This is how VVC has treated

On recent service at 68k service I repeated the same steering Noise then, the service advisor told me that I have missed one service due to which the part cannot be replaced on warranty. I further asked an explanation how the part cannot be covered in warranty when the same issue is since 10k service, moreover if I have skipped service I.e change of oil then engine warranty should be void but how steering part is connected, then the service advisor and service manager told that as the issue is from the beginning this would be in warranty however we should write to Mahindra.

From 17/3/23 till today Iam every day calling to VVC to ask update on my part order in order to replace it. Even now there is no response from VVC

It’s very bad experience with VVC Mahindra motors, I would like to take this far further if issue is not resolved on priority

I was facing issue of gear as it was getting hard when the car becomes hot so Mahalaxmi Automobiles executive told me that problem is in gear cylinder and maybe in clutch plates
After changing gear cylinder the car gear was running smoothly for 2 months. After 2 months the problem started again and I raise this issue to manager he told me that there is one more cylinder inside which might makes an issue.

My question is if it's working 2 months correctly why the issue is again? It clearly shows you didn't check the gear cylinder and replace it without taking care if it is really working properly or not or the issue is in second inside gear.

If a person place a car it's Automobile responsibility that they should check and after that they should assure customer that the problem is raise we will look into it without any cost. I already replaced one and now another gear so that means my first gear cylinder was perfect and they just charged money without having any problem.

Really dissatisfied with the Mahindra car and service centre. I am constantly making complaint but no one is responding to this complaint

With respect to above mentioned subject, I had booked my Mahindra THAR 2WD vehicle on Jan 2023 from Shireesh Auto, Yelhanka. During the time of booking they had promised me to get the vehicle delivered within 3 months. Since I was booking the vehicle for my marriage I had asked them several times regarding the delivery but they promised me the delivery within 3 months. But now they are telling they will not be able to delivery the vehicle and the expected delivery date is April 2024. Now tell me from April 2023 they have shifted to April 2024, is this fare ? If its a normal occasion I would have still accepted but for marriage I had booked and they have completely deceived me. I request you to take necessary action and get the vehicle delivered as promised.

I have purchased a school bus from mahindra in 2019 but mahindra is felaying its documentation process since then and now

I Mankanwar Singh has booked one of your Mahindra Scorpio-N Diesel.Manual from the Dada Motor Enterprises LLP, Ludhiana, Ludhiana _SR.My booking Ref ID is OTF23A001655 and it has been booked on the date 30/07/2022. It’s been Eight months and I haven’t received any legal information regarding the car delivery. The company executives do not clarify the postpone details and this has been a very rude behaviour from your company executives. I would like to know that what will be the final date of delivery of the car

Even though there are many glitches in the XUV 500 Car yet the most disturbing is, there's no help for any upgrades for the older models of this Car.

Even the service center too does not support if any query...

I have got the car in 2020 from Automotive Manufacturers Pvt Ltd. I am a regular off road and I participate in an all Mahindra Adventure drives as well.

The problem I noticed in my car is, the 4x4 in my car is not engaging the light keep blinking rather than being still. Also my car was driven by the Mahindra Adventure team marshals as well.

I have reported this issue to Mahindra service team multiple times, they simple say, its woking.

I have no option but to raise a complaint. Other wise these service team from AMPL will not listen.

Its very sad that Mahindra Thar has the only best feature which is 4X4 and that it self is not working.

Request an immediate action on this as in my car 4x4 has not been working since I got the car.

Dear Mahindra Team,

We have purchased a bolero model Bs6 opt, the top model from mahindra rajson enterprise in Gangtok, sikkim, on may 2022, but they only provide us with second key or duplication key, they didnt provide us with orginal key while purchasing, they told us that orginal key will be manufactured and send you by post to your mailing address, but its been more then 10 months, we didnt here it from Mahindra Rajson enterprise, gangtok, while complaning abot it on their office they severely told us that the key will be delivered, do not worry from last 6 months, still we didn't received our original car key,
So, i kindly request mahindra team to look into this matter and pls contact me as soon as possible, looking forward for your quick response
You can Contact me on ÷
Chindi bhutia
[protected]
[protected]@gmail.com

Thankyou.

Thank you

I've been driving my jeeto UP61AT7684 diesel for 41000 km now and the only issue I faced was the DEF dosing malfunction.whenever this issue was coming .Please tell what should I do because this thing is creating a lot problem, I need to go everytime to fix this.please just look into my problem

It's close to 10 months and I am still waiting for my 2nd key of Bolero Neo. I escalated it to customer care as well but no response on email as well. I need a number or email address for a person working in escalations team. My vehicle number is HR87H1852 and my mobile number is [protected].

My TUV 300 was given for servicing in the month of March 2022 dated 30th for servicing . According to the dealer and the bill made, I was charged for oil change too . Again the car was given for servicing overall as we wanted to take it for long drive . After just a day of servicing we got into trouble on the way and had to get the car repaired in a roadside garage . We again gave the car for servicing in Dec . The dealers never told us about any oil change and did not ask for it too but charged for whole . Again in Jan it was given for servicing .As it is a lady driven vehicle, it is not used regularly .and has travelled less distance . In Feb again the vehicle stopped on a highway and had to be towed to the service centre. Now the service centre blames us saying that oil was not checked so the engine seized . I don't know anything about car mechanism . The service centre should have taken care of it as I had given them the car for servicing and paid for it .

Sir, this bill is dated 30 March 2022 for your kind information . If you would kindly note that the bill shows oil change by your dealer . And one year has not been completed after that . That means that your dealer did not change the oil and has charged me for it making a fake bill . And my vehicle was again sent for servicing in the month on Nov before taking for a long drive but within a day my vehicle gave up on the way and had to be repaired by a roadside garage . In Dec 2022 the vehicle was again given for servicing where charges were collected for overall servicing as you can see in the records . Within Jan again the engine got siezed . I need to know the reason for this. This shows that the mistake is on your part . Sireesh motors did not take my work seriously but charged me for it . I request you to look into my complaint and do the needful

I gave my car xuv 300 to resolve a simple Mobil leakege defect for which they are taking around 9 days to resolve the issue and still going on deferring the case.
I gave my car to body shop before that and they transferred it to the service department in 13 days, dont know what they were doing with the car.
And still today when I talk to service department, they say sometimes that they have lack of manpower, or there is some other fault, sometimes they say that the car is under trial, or will inform you tomorrow when it will get cured and so on.

They are just making excuses to make the car and keep on deferring the case as if the customer has bought the car to leave it with the service centers.

Very annoying service.

Does it take 22 days for such purpose??
Is this Mahindra’s service?