Mahindra And Mahindra Customer Care
Mahindra & Mahindra Limited
Customer satisfaction rating: 12%
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3059
COMPLAINTS

Mahindra And Mahindra Customer Care

Mahindra & Mahindra Limited

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Address
Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400018

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1709
down
511

Phone:
Phone:
up
873
down
331

Customer satisfaction rating
12%
Complaints
3059
Pending
0
Resolved
374
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So far so good - The company responded to our notifications and is working on resolving complaints.

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Mahindra And Mahindra Complaints & Reviews

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Mahindra And Mahindra — customer care [Resolved]

 rnanthakumaran on Mar 29, 2019
Dear sir,

Our vehicle mahindra xuv had affected with flood at bangalore during 2017 and serviced at m/s. Anant cars, bangalore and payment have been settled through online. We have claimed the cost with insurance agency and the claim process is completed and ready to release the payment at this situation insurance agency is demanding the receipt of m/s. Anant cars payment. Inspite of several reminder mails, verbal requests m/s. Anant cars not responding properly and they are reply for online payment there is not receipt. I have surprised to hear such type of reply from reputed concern...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — kuv 100- k2 - pick up issue [Resolved]

 haneetsingh on Mar 27, 2019
Hi

Given my kuv 100- k2 for second service in last week of december-2018.
After that i am facing the pick up issue with my car.in first gear i noticed that car take minute jump to gain sudden speed, which is so irritating especially when you are driving in city with high traffic.

It is so disappointing that service engineers handled new car so poorly. And supervisor give to offer of free car wash and not to raise a ticket against their poor work....
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — worst servicing and high maintenance

 Brahmanand Kumawat on Mar 27, 2019
Worst servicing and high maintenance
This is regarding servicing of mahindra xuv 5oo.

I am unsatisfied with extremely poor servicing and high maintenance given by mahindra authorized service centre ‘mahindra auto word jaipur’.

If go for servicing to repair one thing then serviced car comes with another problem.

In may month got repaired ac. After two months of repairing again ac stopped working, in current service they told me complete ac coil will be change bocz now my car is out of warranty,
Than why they resolve this problem in previous...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — technician broken the air filter cover [Resolved]

 Aravind25 on Mar 26, 2019
Hi
This is aravind from salem.
I gave my xuv 500 vehicle tn 18 af 7700 to sks automobile salem on 25/03/2019. All the service which they did was good but they disappointed me one thing. The person who changed my airfilter he had broken the air filter cover. But he didn't even changed to new one. When i took my vehicle from service center i have noticied tat cover was broken. At that time itself i have informed to relationship manager. He said he will change it tomorrow.
Same way one person and came and changed it and he costed me rs 50 for that part. Here is the problem when...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — i am complaining about warranty issues and service issues

 Ramki_99 on Mar 26, 2019
My son owned a mahindra zylo - h4 abs (* str) with engine no mlh4e14599 and chassis no maipt2mlxh2e49547. Veh no tn 72 bh 3399.in the name of my son mr. Balaji r
Body type saloon. Purchased on 7th august 2017 and for the abs lighting fault was there during mid - february 2019.
As the vehicle is under warranty, on 18th feb 2019 i have been informed that the abs cable sets will be replaced at foc and they are arranging to get the cables. On receipt of the cable it was replaced. When the replacement is over, a new issue raised and i was informed that the intermittent services are not...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — for booking a test drive [Resolved]

 Manish chauhan178 on Mar 26, 2019
Respected sir /madam on 22-3-19 i book a test drive for xuv 300 on your site & after some time there is a call coming to me that i book your test drive & there is a phone is coming from nearest dealer is coming to take action on sunday schedule but there is no phone coming & also not coming on sunday for test drive this how you r connected to your customers thank you very much manish chauhan...
Complaint comments  Read comments [1]Complaint category Car Dealers

Mahindra And Mahindra — star automobile jabalpur madhya pradesh misleading me [Resolved]

 Akhil Gour on Mar 26, 2019
Dear sir,
I have booked a mahindra xuv300 w8 aqua marine diesel in the last week of feb 2019 approx date 24/25 from star mahindra showroom jabalpur. Agent rajdeep sing booked the car with amount 20000/- and told that white color they can provide now and my selected colour will be delivered in first week of march 2019 or upto 12th march 2019. I said ok, i also talked to gm mr santosh singh. When i called them on 10th march they told they dont know and gave me tentetive date 28 feb. Now today i called once again and mr santosh singh said that it may be delivered in 1st week of april but this...
Complaint comments  Read comments Complaint category Car Dealers

Mahindra And Mahindra — xuv300, new car producing smoke [Resolved]

 drajayveer on Mar 25, 2019
I bought xuv 300 last month..
Yesterday after a drive of 10 minutes only it started producing smoke from front beneath the bonet area.. Few days back car was sent for esp alarm issue also..
Now the car was sent via road side assistance to your company in lucknow.. I didn't understand how a new car is giving so much serious problems..

What you people can do for this issue?
Permanent danger settled in my mind.....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — harassment and trouble facing from koncept mahindra sector 2 noida showroom

 Saurabh27 on Mar 24, 2019
Hi

I bought tuv 300 on 24th feb under my wife's name. The day i bought till today showroom sales team keep calling me and unnecessarily harassing and creating trouble for me. They are supposed to pay back more than 27000 rs which they took extra from me when i asked them to give invoices against all my payment.. They keep telling me stories.

I must say that they misguide customer before sale and after that when customer ask to give proper invoices they dont have proper documents to present.

I want to raise big question that why they took extra money...
Complaint comments  Read comments Complaint category Car Dealers

Mahindra And Mahindra — mahindra xuv 500 (w11) headlights [Resolved]

 Pritpal Singh Sidhu on Mar 24, 2019
The head lights of my new xuv 500 (W11) bought in december 2018 are not working properly. Even after adjustment from service centre, the dipper beam is like a scooty light. Unable to see anything when using the lights. This can cause fatal accidents. Also i complained about this to the showroom n service centre, but no steps were taken. It was told to me that this is the problem with most of the xuv cars and till now nobody's problem is solved. I am a mahindra user from last 10 years and still i get an answer like this.
Kindly help me with this matter...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — incorrect service

 kaniket239 on Mar 23, 2019
Hello,

I own a mahindra scorpio up 14 dc 0983. Recently around 2.5 months back. I met with a small accident. I took my car to shiva mahindra sahibabad. They said the chassis needs to changed, so i gave them my car. After hell lot of efforts and chasing everyone at the service center i got my car back after 2 months. As i got my car. As i drove out of the showroom the breaks were not working and the body shop manager who fixed my car said there is some problem with the disc pad. I said him there was no problem earlier. So i decided to fix it right away as no one can drive without...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — mahindra scorpio/about dealer service [Resolved]

 Jobilpaul on Mar 22, 2019
Sir,
I poulose m. V serviced my scorpio on 26 feb 2019 at tvs cochin, after 5 days i got my vehicle serviced. After two days i notice that my vehicle's engine oil guage lever's pipe is broken into two pieces. I asked about it and they admit its their fault and assured free replacement on one condition i have to give 10 point on service feed back call. I done so after that i called them several times but they are not cooperating
Wating for your favourable reply
Thanking you...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — issue related to my scorpio s8 (mh04gu5961) [Resolved]

 PRAMOD [email protected] on Mar 20, 2019
Sir, i am pramod kumar rai from bhayandar, thane district. From last four years, my vehicle is going to service center for same issue which is repeatly harshing me and making my drive uncomfortable and that issue is related to the engine of my car because of which my pickup is decreasing and clach, pressure is going in a wrong direction. Sir, my car is there in g3 motor, dahisar. Sir, i hope that you try to get a permanent solution for this problem. For additional information contact me on [protected].

Your faithfully
Pramod kumar rai, bhayandar (East), thane district...
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Mahindra And Mahindra — xuv 500 rusting issue [Resolved]

 PraveenXUV500 on Mar 20, 2019
Dear sir,

I shankaran bought my xuv 500 vehicle number on 02/11/2015 and within the completion of 2 years, i found all 5 (Five) doors of my car have started rusting.

And the same was brought to the notice of mahindra authorized service center india garage peenya bangalore.

And they replaced 4 doors (Front rh, front lh, rear lh, boot) of my vehicle and not one door (Rear rh) for god only knows reason.

And now the rusting has again started near rear lh door (They call the rusted area as running board).

The boot door which...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — xuv300 [Resolved]

 viraaj26 on Mar 19, 2019
From: pankaj kumar
Sent: monday, march 11, 2019 5:54 am
To: abhishek. [email protected]
Cc: sales. [email protected]
Subject: refund of booking amount xuv 300

Dear mr abhishek,

I would like to request to refund my money paid as advance for if xuv300.

The reason for asking refund and cancellation of booking is, i am not happy with your sales team to name with rohini and ashok they first assured me of getting delivery on our anniversary which is today 11/03, really disappointed the way you guys work highly...
Complaint comments  Read comments [1]Complaint category Car Dealers

Mahindra And Mahindra — xylo e8

 Richiefelix on Mar 17, 2019
Hello, this is your valuable customer i got a very bad service provided not even satisfied with what they serviced by india garage. The same problem has been there after service too but charged a huge amount. Really dissatisfied with mahindra service center. And i had problem in the engine but after delivering the engine was in the same condition kindly see to it tn 09 bp 5601...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — delivery of xuv300 [Resolved]

 Alpana Talukdar on Mar 16, 2019
Dear sir/ma'am

I have booked your recently launched vehicle xuv 300 and has already submitted 2 lakhs as advance at your nagaon dealer gd motors. The booking happened on 26th feb. But the concerned sales person (Lady with the title phukan)
Appears to be so busy that she avoids my phone calls on the pretext that she is in a meeting or training. Even i hesitate to make a call to her. She has always been saying that i will call you back or the concerned person is on leave. I didn't expect such a sort of response from your end being a reputed corporate. This is highly uncalled...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Mahindra And Mahindra — defective power window [Resolved]

 subhojit_roy on Mar 16, 2019
This is to inform you that i have purchased a mahindra xuv 500 from supreme motors, howrah, kolkata on 14.03.2019. Immediately, while the pdi there was a defect and left rear power window does not work. Everytime the fuse gets replaced, it keeps blowing off, also the same door child locks itself automatically and does not open while pressing the unlock button on the flip key while the other doors open. I have to manually open the door from the inside and change the child lock to unlock position (Even the diagram shown is reverse of what it actually should be) as it opens in lock position and locks...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — service complaint of kuv100 [Resolved]

 Prashant Gadewar on Mar 16, 2019
Dear mahindra, i got an accident of my kuv 100 ka38m5071 on 2nd o dec and i left my car for repair on 5th to saptagiri motors gulbarga karnataka. They asked for sum advances and i deposited 60 ks on 16th of dec. Its been 2 months i am still waiting for my car to get ready. As i am in sales and marketing its very difficult for me to work without vehicle. Its very disappointing for me that a newly lunched vehicle required 2 months to get repair. Lot of my friends warn me while purchasing this car now i am feeling i would have gone for maruti or tata. They would have repair my car within 15-20 days....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — door getting rusted and lock problem [Resolved]

 Prakaashkumar on Mar 16, 2019
I bought a xuv 500 vehicle no tn o1 bb 7085
Iam having door lock problem and my doors are getting rusted even after raising no of complaints still its not rectified. I have given my vehicle regarding this problem4 times but unable to get it rectified i have again given my vehicle 5 time for the same problem i need a solution for this my mobile no [protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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