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Maithili Tall Plaza Nh 57 — Misbehaving bay tall oprater and delay 20 minutes

Sir,
Our Car n.BR01EB7077 reached maithi Tall N H 57 at, about 9.20 PM, way to Darbhanga from Muzaffarpur, after about 10 minutes waiting due to in que truck have blacklisted fast tag, after 10 m waiting truck get back and we reached tat fast tag gate, Rs.120 deducted from my Paytm wallet and on display my car number visible clearly, but no any man is available in booth and berries not open, we asked supervisor walked there he say your Fast tag not visible and booth man go for taking hand scanner for your car,
I show the plaza display to superviser no any action taken and his Favouring absence booth man,
After 5 minutes of tall deducted booth man present and berrier is open for me, asking for unwanted delay he say delayed his rights and no any right of Fast Tag customer.

Kindly take action for making fast tag really Fast or Change name of Fast tag ( Ragdari Tax ) for customer satisfaction.
Thanks and regards
Rajan Kumar Ray
[protected]
BR01EB7077
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    Maithili Tall Plaza Nh 57
    India
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