[Resolved] Make My Trip — Cash back not refunded | |||||
Hi all, i have taken the complete package from make my trip on Oct 29. Package is for dharamsala and Dalhousie. Really the arrangements made by MMT is very good also have plan to book more in MMT. I have book the package through online with the help of Heena (not sure). Initially I had tought to make a full payment but CC advisor informed me about the cash back benefits in EMI. I agreed and make my payment through online using emi (HDFC) option with the help of advisor and I am sure that I have entered the promo code but as per advise from CC advisor and advisor informed cash back will pay after 45 days . But stilI now i did not received any cash back to my account already I spent additional 4000 because of EMI. Please check this on high priority and come back to me ASAP I have contacted the customer care in 18th and 20 in both the calls they have confirmed me I will get prompt response but till this date no response. My Bill due date is 25th please come back to me immediately and solve my issue Still I Did not received Any response totally I have made several calls in all calls executive informed me that I will receive call with in 24 hours but now almost more than one month. Please help me to get my cash back form cheapest company.. I am very frustrated please help me Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
I am waiting for the update for long time
Please share or let us know till how many days will take
Please response I am very dissatisfied
Please share or let us know till how many days will take
Please response I am very dissatisfied
Dear Santhosh muthukumar
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
Further, in reference to your complaint, we have validated your case with our concern departments and found that on 19-Oct-15 customer has made a Holiday package booking and has applied a deal code as HDFCEMI while making the payment and was eligible for a cash back of approximately Inr 7300/-. Please be advised that now we have initiate the cash back of Inr 7363/- yesterday i.e. on 21-Mar-16 towards your bank account with refund reference number# [protected]. The same should reflect in your account within 3-5 working days depending upon your bank processing cycle.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
Further, in reference to your complaint, we have validated your case with our concern departments and found that on 19-Oct-15 customer has made a Holiday package booking and has applied a deal code as HDFCEMI while making the payment and was eligible for a cash back of approximately Inr 7300/-. Please be advised that now we have initiate the cash back of Inr 7363/- yesterday i.e. on 21-Mar-16 towards your bank account with refund reference number# [protected]. The same should reflect in your account within 3-5 working days depending upon your bank processing cycle.
Assuring you best of our services.
Team-MakeMyTrip Care
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care