MakeMyTrip India Complaints & Reviews

For international ticket due to the change in my travel date i have cancelled it. The refunded money is credited to make my trip wallet which cannot be used for the single booking. We can only use 10% of wallet balance.They have set expiry date for that.Now the expiry date is over and the money deducted from wallet account.I lost my all money....

Makemytrip has a very complicated, inefficient and customer unhealthy policy of managing flight cancellations.
We were due to travel from Srinagar to Delhi on a single stop Air India flight booked with them and the flight from Srinagar to Jammu got cancelled due to fog. We tried our level best to get a confirmation of the same from makemytrip but ended up talking to several poorly informed customer care executives until one of them...

We have made booking through Makemytrip online for international travel and makemytrip has promised a cashback of 5000per ticket, and now they give it as bonus and put terms and conditions on use.
Not only that, they also put a condition that through one email id only one cashback will be given whereas everytime we applied the coupon code, it accepted and promised to give us a cashback.
this is clearly a case of cheating and...

We have cancelled the flight on 21st Jan, 2016 because there was more than 3 hours of delay from the scheduled time. When we have cancelled the ticket it was showing full refund as per the rule. As per the conversation with Airlne(Airasia), they have processed with full amount refund and given the CAS ID.

We are following up with makemytrip for last 10 days but never got any satisfactory answers. We would have called more...

My Booking ID : NF[protected]
FLIGHT DETAILS : - 6E472
Travel Date : 09th Jan 2016
Sector : - IXB to DEL
Amount Paid : INR 5708
Cancelation charges : - INR 5025
AMT REFUNDED: - INR 683.

Passenger Name : - MIthilesh Kumar Sinha

Reason of Non Travel & Cancelation : - FLIGHT CANCELLED BY AIRLINES.

Grievance:

When the airlines has cancelled...

Hello Sir/Ma'am,

Unsuccessful Booking Reference ID: NH[protected]C2
Amount: Rs. 2267
Date o[censored]nsuccessful Booking : 19th January, 2016
Complaint Reference ID number 1:[protected]
Complaint Reference ID number 2:[protected]

I want to bring into your kind notice that I made 4 bookings on 19th January 2016, out of which 3 were successful but 1 of them wasn't.

Mentioned...

Booking ID: NF[protected], ticket number[protected] and PNR number is JEQRV. I cancelled ticket on 31st Dec 2015 and spoke to Ravi Kumar their support person who sent email for confirming same. Till now no refund has come. Now they are saying ticket has not been cancelled. Airline line says ticket has been cancelled and they are waiting for refund request from company....

I haven't received the corrected invoice (NF[protected] even after so many request and written complaints.

worst customer service I have seen so far.

here onwards I am not booking with MMT....

My id of booking is in1511b6s030607, booked trip to darjiling and gangtok for 6 days with rs 69, 999 rs.
The flight to bagdogra get cancelled, we called to makemytrip for alternative by train, but they said "we can not do anything for this case you have to go yourself to the destination, we can not do anything abt flight alternative or can not support to reach" also the person of make my trip "sohaib pathan" and "manisha" from accounts...

Booking ID: NF[protected]

I had booked a Mum- Hyd Return ticket Jan 30, 2016 - Feb 2, 2016 for two passengers including myself. Makemytrip intitated the CANCELLATION without any authorization and the refund is under process.

I checked with the airline( Spicejet) as well and they confirmed the cancellation is initiated at Makemytrip only.

When I first learned of this problem, I contacted the...

My ticket was cancelled without my consent by your employee.

As I have asked to cancel only one way which was from Visakhapatanm -- Bangalore (return journey),

MAKEMYTRIP support team has cancelled my roundtrip journey (including Bangalore -- Visakhapatnam ).

Due to that I had to take another ticket on my journey date which cost me Rs.3300.

I want a refund of Rs3300 which cost...

Dear Sir/Madam, I did my booking on 11th December from customer executive of MakeMyTrip for international travel from Chennai-London-Chicago-Kansas for 7th Jan with Booking ID IN1512B7S140432. While booking, I was said that cancellation charges would be around Rs-6500(including everything). Later due to some reason when I cancelled the ticket they charged me Rs-9500 which is Rs-3000 more than they told while booking. Now when I call customer...

When I booked my holiday through make my trip I expected some thing wonderful. But all I got was a shocking experience. On the first day it self I come to know my flight from mumbai to kochi was booked in cheaper fair without baggage. That means I have to pay extra 400Rs. Per bag.
That was not the end I get one more shock at my house boat I am forced to pay extra 750Rs. The house boat owner abuses me by saying that you should book...

I sent a mail for international ticketing to makemytrip, india. I got only three tickets against payment of total five tickets and two tickets are yet to be received. Payment was made on 17th january-2016. No positive response from makemytrip.

Booking id : IN1601b8s158146...

Refund not given i booked ticket on 23rd nov 2015 for travel on 12th dec and 14th dec from Bangalore to Bhopal too and fro which costed 11955 rs
booking id NF[protected]
i cancelled the ticket on 8th dec as per airlines rule prior 4 days of cancellation i should get refund of ticket amount deducting some tax and some fees but i just got refund of 1100 rs saying that my ticket falls under some category which cnt be refunded...

Wrong refund provied for ticket cancelled...extra amount being charged as fees ..
agents are not ready to support and whenver supervisory escalation is requested never does call get transfered this is 3rd instance...

Booking Id: NF[protected]
Reference Id:[protected]Complaint)

I have cancelled this booking on 1st of Dec for both side journey.
Travel Date : 1st Dec & 15th Dec

Booking costed me 11000+ and they refunded me around 750.

I know as I cancelled first side ticket post departure so that was non-refundable(so they explained it is the tax refund for first side).

Now...

It is stated and informed you that I booked four tickets from your company for undertaking journey from Delhi to Goa and return to travel from Indigo Airlines detailed as under:

Booking ID with Date Passenger Name Type Air line PNR E-Ticket NO. Date of Journey Departure Arrival
NF[protected] date 23.06.2015 P N Sharma Adult P6U8HP P6U8HP 15.01.2016 Delhi Goa
NF[protected] date 23.06.2015 Mamta Sharma Adult P6U8HP P6U8HP 15.01.2016 Delhi Goabr...

I had paid make my trip for booking hotel TAj resort AGRA.from 13-17th january . Onreaching there no booking was available. I had to miss my conference for which I had paid 25000/. I have a confirmation voucher from make my trip ....

Our mail id -associates.[protected]@gmail.com

We has bus ticket booked on dated bus on dated ticket booking-02.01.2016 -date of bordind .03.01.2016

Pnr/ticket no.[protected]

Make my trip bus id no.Nu[protected]

Name priyanka rdeshmukh...