MakeMyTrip India Complaints & Reviews

I have been overcharged for a flight ticket from delhi to lucknow on vistara dated 11/12/15. I have been charged Rs 14593 whereas ticked was for Rs 11093 at Vistara. Please treat this as serious as I will be taking leagal action as I have all the bills with me....

My booking ID is NN[protected].I was having my returning flight on 16/12/2015 from New Delhi to Nairobi but due some visa issue I could not able to take off.My ticket cost was Rs 33, 013 .As It was the refundable ticket and I have cancelled my returned ticket before more than 24 Hrs, I should have get the refund amount .I request make my trip to refund the amount deducting the cancellation charge or I will have to take further steps(Complaint)...

With regard to the reference no. we had requested for a cancellation of the flight + hotel booking that we had done through booking ID NP[protected]. The go ahead was given to Make my trip based on their mail stating the cancellation charges would be INR 7000/- on Dec 13th Sunday. We also called the Make my trip call Center on Monday Dec 14th to confirm the same and we again requested for the cancellation to be taken ahead on the assurance...

I am going to list down all the concerns that I had with regard to the trip that I took. 1) I had asked for a group tour but my husband and I were alone for the trip. I was told, once I reached Rajasthan, that the group members will be joining. I had specifically asked for a group tour inorder to make sure that my husband and I won't be alone with a driver. 2)The driver kept staring at me through the rear view mirror everyday as if...

I had booked 10 tickets (5 to and 5 return) for an upcoming family trip to Gangtok. My Booking id is NF[protected], booked on the 4th of Dec 2015. Invoice number is NF25731. I paid Rs 62, 924 for the 10 tickets, and now they say they will refund some Rs 1100/- in total after cancellation. Fare Calculation as per Invoice is this: Base Fare: Rs 10, 428 Passenger Service Fee: Rs 287 User Development Fee: Rs 1037 Other Surcharge: Rs...

I booked a SpiceJet Bangalore-Delhi flight through Make My Trip App. Booking ID NF[protected] The flight itself got cancelled so I booked an Indigo flight through MMT App again after cancelling SpiceJet flight. SpiceJet officials confirmed verbally, and then gave me an email confirmation as well, that they have refunded entire INR 6197/- booking amount to MMT. However MMT has only refunded INR 4997/- and refused Rs 1200 refund....

MakeMyTrip Booking ID - IN1510B5S129259 Today I called Air Arabia regarding my PNR no 41575916 and i have been informed that there is a due of AED 160 or Rs 2900 due to them due to date change request send from Seema Gupta of makemytrip to change from 25th to 24th . I have booked for 24th only and not given any earlier request for date change. please do the needful to resolve the same...

I have been having multiple calls with makemytrip agents, which have eaten up approx. 40 mins each time. I have escalated my complaints to the highest level available through website. Yet no results. The story is, I booked a 2-way ticket for travel from Mumbai to Chicago and return - for Air India using the makemytrip.com website as agent. I got an extension on the project and tried to get my ticket canceled, in first week of Apr, for...

Complaint Raised 5th Time!!! Keep on testing our patience, what else we can do!We trusted you and we are paying for that! [protected][protected][protected] I booked tickets for travel on two sectors i.e. Jammu to Srinagar and vice-versa. Due to bad weather the flights were cancelled by the airline which they informed us and updated that we are liable for a complete refund for both the sectors. I had a discussion with...

I had booked a round trip ticket through Make My Trip. The travel dates were 7th Nov and 15th Nov. The booking id is: NF[protected] But later on 17th Oct, i cancelled one leg of trip which was on 7th Nov, 2015. I also received a confirmation mail from the company stating that my cancellation is confirmed and i will get my refund in 5 working days. (mail attached) The refund never came. After repetitive calls, i got to know that the information...

My Booking ID: NH[protected] .The booking was ZO Rooms Jambleshwar Temple Candolim. It was Confirmed on 12 th August 2015. Which was 5 months prior to my booking date(30 th December 2015).I have paid sum of 16190 INR. Almost 15 days back I came to know my booking was cancelled because they have sold out the room what was earlier confirmed to me(I have paid the total amount 4 months back).So I have complained to makemytrip about that....

Sir, I had made flight booking for April 13 and return on 15. But return flight I had booked for air india at 20.10. But ticket was booked in the morning in indigo. So please check and do needful. Thanks My booking ID is NF[protected] BINU.A...

Complain 1] :On 25 Oct 2015, I booked for Radisson Hotel, Chennai for 1night stay on 04 Dec 2015. First transaction in Singapore dollars S$190.39 showed unsuccessful and web site prompted me to pay again in Rs8371/- & which I did. Booking reference NH[protected] allocated to me on 25 Oct. On 31 Oct'15, while checking online bank statement I noticed that MakeMyTrip.com charged me twice- S$190.39 & Rs.8371 for same booking. Meaning, my account...

I had done a booking on on 26th OCTOBER for 2 ROOMS IN HILTON - ABU DHABI. And Paid through my credit card with Make my trip When i reached Hilton on 12th November they said Make My Trip has done only one room booking. I called Up Make My Trip but there was no response, they said they cant do anything about it. I was helpless i had my senior citizens parents with me and i was standing for one hour at the Hotel, finally the hotel manager...

I am a regular traveller and hence regular customer of Makemytrip. I want to pen down my recent experience which i had to face along with my wife in a stranger city (Orissa, Bhubaneshwar). I had booked a double occupancy room from your website after properly checking the property pictures and the hotel details. However to my utmost shock when i reached the hotel premises it was totally unacceptable. The hotel was so so shabby and dingy unlike...

Booking ID NF[protected] I booked my domestic flight 4 tickets for 29th Nov 15 at 12 PM, but after booking, i got confirmation that it's booked for same date at 8pm. i am pretty sure that i selected 12PM. when i enquired with customer care they said, i have to cancel it and make a complaint. which i did and lost 10000 Rs as cancellation fee. When i registered complaint with Makemytrip, they said i selected 8PM. I raised complaint again...

This is in context to the MMT Vouchers issued to me by AMEX in lieu of spending on their AMEX Makemytrip card #[protected]. While amending a booking – return ticket from Delhi to Bangkok, I tried using the vouchers on 7th Nov. ’15, the vouchers did not work and came up with an error “Vouchers not applicable”. I called up MMT and I was told by the rep that any such vouchers are only applicable on fresh bookings and can’t be...

Dear Sir/Ma'am, I had booked a hotel for 2 days (Grant deluxe in Meerut) on 11th november. I checked in at 8 pm on 23rd november 2015 and checked out on 24th november. The payment of the booking was already done on 11th of November 2015 via online payment. On 2nd day of our atay hotel owner said that he did not get any payment from anybody and hence was not letting us check out until payment is given to the hotel. Seeing the situation,...

While trying to book a flight from chennai to bangalore, the website does not provide enough information on whether the flight time is AM or PM. When we contact customer service, they re-direct us to the airlines and the airline redirect us to makemytrip. To add to the calls, makemytrip has issues with their website of not being able to pull up records and mention they need 3 hours to get their systems to start working. Further, the customer...

I had made a airfare booking for Mumbai-Chennai round trip on refundable basis and received a confirmation voucher indicating cancellation on refundable basis. (Trip # NP[protected] and NP[protected]. However, MMT issued me a ticket on non-refundable basis. However, due to the floods in Chennai, I decided t cancel the booking as I had senior citizens traveling with me. Now, MMT comes back telling me that the cancellation fee will...