MakeMyTrip India Complaints & Reviews

I ahve booked my tcikets in October 2015 and again cancelled in October itself but i have got the refund back on credit card till date.

Too bad, , , pathetic people... no repsonce from team even after committment of 7 days for refind to be done.

attached i sthe mail from lady from MMT

On Sunday, October 25, 2015 6:19 PM, "Nisha.[protected]@makemytrip.com" wrote:

Dear Sir/Madam
...

I booked a ticket with FLYDF coupon code which entails me to receive 1200 cashback within 21 days of booking. But when I did not get this cashback I asked customer care about the delay and get an answer that booking through website is not eligible for cashback, even though the terms and conditions mention that desktop booking is eligible and I even got confirmation snapshot (see attached) with the offer getting applied to my booking. This...

We had booked a "SeaLife" cruise for our halong bay cruise during our stay in Vietnam. But the cruise which we boarded was a 3rd rate cruise whose rooms did not have proper locks and bathroom was stinking. Worst part is we were not even informed about this. We raised this concern with MakeMyTrip over email but there has been no affective response till then. It already been 20 days since we are following. We feel cheated as we had spent a...

I booked a hotel for stay (9 & 10 Feb'16) on 25th Dec'15 thru make my trip website for my honeymoon trip. Hotel confirmation was received on 25th Dec'15. After 11 days MMT person is calling & saying that hotel is not confirmed.

All my other related bookings are in trouble on a HONEYMOON TRIP.
Not willing to pay for changes on local sight seeing tours...

I have encountered a real issue due to MMT only and I have been complaining the same to get a resolution starting from 1 Jan to till today. Everyday I have called them and wasted so many hours behind writing and calling them, and they thought that only their time is precious and they will bluff everybody everyday and will tell others to be professional and to keep quite. I have sent the below mail on 3 Jan and have been calling them from...

I had booked with make make my trip company holiday @european dreams for which they charged me extra 6800 and have not refunded till date .it was pending from[protected]...

Have been following up for almost 2 months now. They just say that they are contacting airlines for the refund. When I try to contact airlines directly, they tell me to contact the travel agent....

Dear Sir/Madam, I did my booking from make my trip website for domestic air travel return Mumbai- Amritsar-Mumbai on the 24th December, 2015 for 26th December and return for 27th December but by mistake clicked on 27th January, 2016 for return Journey. Thereby i tried to cancel the ticket but it did not happen as the server was slow so i called up the customer care whereby i was told that the total cancellation charges for the return journey...

I am regularly complaining about my cashback and have told them I did in all 5 bookings and got cashback in 4 bookings but in one booking they have not given cashback of Rs 1500. They say you did not apply deal code. I told them that i did all 5 bookings very carefully and hence requesting them for rs 1500 cashback of booking id NF[protected]. Now they have blocked my email id and have given me tension of my life due to which my relation...

BRIEF
MakeMyTrip Charged me for a Return Ticket from Mumbai-Delhi-Mumbai but just before boarding time, at the airport, GoAir refused to issue Boarding pass as my PNR did not appear in their system. It was important for me to leave for Mumbai on 16th Jan 2016 by the 8.40 pm flight. For this fiasco, I was forced to bear an additional cost of a new ticket as makemytrip refused to do anything immediately to rectify the situation and GoAir...

Hi, I had two bookings NF[protected] & NF[protected] with cost of Rs 5255 and Rs 8217 amounting to total cost of Rs 13472.
This was booked at Makemytrip Office at Chennai Airport.
This was cancelled due to chennai floods and full amount was supposed to be credited back to my credit card through which I have booked. But I have not received the credit yet. Please check the same - I had already raised a complaint online with...

Hi,

I booked a domestic holiday package with MakeMyTrip with "Booking ID IN1508B4S40407" for Kerala. The trip was in last week of October 2015.
Cab did not arrive at Cochi Airport as promised, after i reached kerala. I spent 3 hours waiting at Airport and calling "Make MyTrip Customer Care". The Customer care asked me to take cab, and promised me that "MakeMyTrip" will reimburse the taxi bill.

I am...

Dear Team, I have not been able to use money from MyWallet since the last 2 bookings. The expiry date however gets highlighted all the time. Also what is the lead time of your giving the cashback on the code application. A sincere request to set your communication channels working. The only information your toll free number gives is please book the 'flights through app'. Hope you will look at it at the earliest....

I booked thailand package for novemeber due to some family problem we had to cancel it. The refund what i receive is only half as per the details given by makemytrip. Thereafter I opened three service requests no reply from make my trip. Very worst experience. there is no way we can reach the higher level. Two of my service requests reaced the management levels. Which was again reveresed back and no action has been taken....

I have booked a hotel room in Hotel Manorama, Vijayawada with booking ID:NH[protected] date of booking :[protected] When i have went to the hotel they mentioned as all the rooms have been occupied they could not provide room for us and asked me to cancel the same with make my trip but till date i have not received any refund from make my trip. Amount to be received : Rs.1313/-...

We have been following up for our refund of Singapore ticket for a family of 3 person, everytime the call drops after 30 minutes, did not get the refund, it is our hard earned money and they are falsely committing every time Customer Name : Ekta Ganguly Cusotmer Number : [protected] / [protected] ( Sanjay Ganguly ) below is one of the email in 9th month, the year has changed but still the refund is pending, are they making money like...

I have booked ticket with MakeMyTrip with booking Id 'NF[protected]' dated 1st Dec 2015 for the amount 8581/-, of which I have used 2000/- worth eVoucher. The transaction has failed for some reason, and they have refunded only 6581/-. My 2000/- worth eVoucher is not refunded till now. I have been chasing MakeMyTrip 4-5 times. They have always given false assurance and my money is still stuck with them. Kindly look into this on...

This is regarding booking Id IN1508B4S446600. I have booked an International Holiday package to Bali through "MakeMyTrip" on 11-Sep-2015, where I am entitled for 12.5% cash back within 21 days. It's now 4 months completed but still I didn't get my cashback which is supposed to be Rs 15000. I have raised this issue with Customer delight team, and send more than 20 mails but they are neither responding to my mails nor attending my calls,...

I am Jinosh S Joseph, kerala, india i have booked a ticket on 03.01.2016 from kochi to abudhabi travelling date of 05.01.2016.i have done till payment.money got debited from my account and got the sms from the bank also, but i could not get the final ticket on said details. same time i called up the toll free number of makemytrip.com and they said that the money will be refunded within 48 hours. now it is almost 15 days and i have not received...

Booking ID:NH[protected] Date of booking hotel: 3rd NOV'2015 Date of Stay: 25th Dec'2015 Email : shivank.[protected]@gmail.com Ph# [protected] Confirmation via email and message on phone. Also, recieved confirmation just before arrival to hotel. But I didn't get any room and reported by owner that MMT hasn't released payment to them. This causes mental harrassment, suffering, waste of time and money. I was asked to book another room on my...