MakeMyTrip India Complaints & Reviews

Hi,
On 1st of Dec 2015, I booked 2 air tickets from London to Chennai (route via London to Delhi and Delhi to Chennai) in Jet AIrways, due to flood in chennai, the flight from Delhi to Chennai got cancelled. When we contacted Jet Airways for the support, they said the amount will be refunded to your broker account (Makemytrip) and I need to get from them and they didn't provided any support at the airport. on the next day I booked...

On 23rd December 2015 I tried to book one flight from delhi to mumbai from make my trip but due to some issues the transaction failed but amount was deducted from my account till now(15th feb 2016) the amount hasn't been refunded. Whenever I call they say they say we will refund within 8 days but no response. I called the supervisor as well he said he will refund but he didnt. The complaint with Complaint no.[protected] is still open....

Complain no.[protected]
date 06/02/2016
amount of 6, 500 debited from our credit card to make my trip but the company is denying to receive payment.
we request to refund our amount....

Hi all,

i have taken the complete package from make my trip on Oct 29. Package is for dharamsala and Dalhousie. Really the arrangements made by MMT is very good also have plan to book more in MMT.

I have book the package through online with the help of Heena (not sure). Initially I had tought to make a full payment but CC advisor informed me about the cash back benefits in EMI. I agreed and make my payment through...

I booked 4 night in Suncity resort GOA...value + hotel from makemytrip ..one of the very worst experience from makemytrip suggested hotel ...room was terrible and with mosquitoes... We called hotelier for the same, simly he suggested other option...and that was also xerox copy of old one...I check out in 2 hours only ...my wife really vomited once by smell in room..you can ask to hotelier also ..we checked out in just 2 hours ...I don't want...

Hi,

I had asked the make my trip to suggest me some plan for the weekend of 13th and 14th feb as that is my anniversary apart from it being valentine day. I was assigned a booking executive paromita who promised to give me a good deal but after submission of first quote i told her to explain more options. Today being 12th Feb i have not got any response inspite of escalating on their website multiple times.. They have ruined...

Worst Experience with MakeMyTrip.com, they are fooling customers.
I booked a flight ticket on MakeMyTrip.com
Booking id - NF[protected]
Booking date - 23rd Jan 2016
Airline - Air India

Flight of air india get delayed by 2 hours, so I cancelled the flight by calling air india customer care, they said they have refunded my complete amount as flight was delayed, and asked me tp talk to MakeMyTrip...

On May 4th 2015, I bought 3 tickets to travel from Ahmedabad to Bangkok. I followed all the steps on the online site and a booking was never issued and I did not received any confirmation of my purchase. Regardless of this, 992.55USD were charged to my credit card from this company. This is my complaint ID which I've stated on May 2015:[protected] . I want my money refund on my credit card. It has been more than 9 months and I only receive...

Ref id[protected]
Booking ID- NF[protected]

I have booked flight amount was debited from my account but booking was failed due to some error.
12 days have been passed refund amount was not credited to my account in spite of 7 reminders.
ANITA SHETH/VINOD SHETH...

I booked a holiday package from makemytrip. After completing the whole payment at 05/02/2016, there was no confirmation flight and hotel voucher. After asking so many times they finally mailed me the voucher. But there were some problem regarding hotel rooms. So that i again called to the makemytrip. They took two days to resolve my problem. I called them at 05/02/2016, 08/02/2016, 09/02/2016/10/02/2016 and 11/02/2016 and each day i talked...

Hi
I had booked a trip (hotel and flight booking was done separately) where I was informed that there is a cash back post applying a code APPFEST, for my flight booking I got a cash back in my make my trip wallet however for my hotel booking I called the cust services who informed to me that cash back will be processed in 21 working days in my credit card. Post I availed my trip I was informed that this offer was not available on...

Greetings,

This is specific to the booking which I had made with Lemontree hotels, HYD on 31st Jan 2016.
After booking, I had initiated the cancellation for this booking within a few hours.

The website had an option of cancellation which I initiated. After waiting for about a week, the Make my trip website claims that I will not receive any amount back whatsoever.
I am quite shocked as this was...

Dear Respected authorities,

I would like to bring to your notice the fraud and cheating I am currently undergoing with Make My trip website. I had booked a round trip ticket from London (LHR) to Chennai (MAA) on 14th October 2015 for my travel dates on 11th December 2015 for a total amount of 74903 INR. I had taken my onward journey from LHR to MAA as per itinerary and had to cancel my return ticket due to unavoidable circumstances....

Hi Team, I cancelled my 23rd Nov ticket under booking ID: NF[protected] in the month of November month on makemytrip portal but after several call to customer care and several mail reminder, I didn't get my refund amount of Rs 1, 617 from make my trip even though air India has already refunded the amount to make my trip but make my trip is not refunding my amount. I really frustrated from make my trip because now whenever I call to make...

Initially my friend referred me to download the make my trip app and I got 500/ in my walley but could not use it all on the first flight.

I was allowed to claim only 200/- when I had 500/ in my wallet.


Later I booked another ticket using code 2016 to get 2016/- in my mmt wallet.

The TnC initially read that 2016/- will be credited in 20 days and I would be allowed to use 500/ per flight.br...

Dear sir,
Iam a regular customer booking my flight through your esteemed organisation. Please note my latest booking cok auh Nairobi and accra. I arrived Nairobi airport pm local time my next connection is following day 9am that means I have to spend 19 hours transit in the airport. As per my good understanding airlines should provide accommodation but no information about my accommodation or any assistance when I contacted itihad...

I booked a hotel via makemytrip(Booking ID: NH[protected], they took money and even got SMS and mail saying its confirmed, I traveled around 300 plus kilometer with my family to reach the hotel, then hotel guys says rooms are not there, when I showed the SMS and mail to hotel, they say deal with makemytrip guys, when I called customer care guys, they kept on putting me on hold, and eventually call used to get terminated, so every time...

Following are the problems we have faced during the trip:

1. The trip was organized for 6 days and 5 nights but effectively its only for 4 days and five nights. On 2 Jan 2016 (Saturday) we reached Delhi airport around 9:00 for Mumbai flight and we reached Mumbai at 12:50. At Mumbai Airport, we wasted our full day for connecting flight. Afterward we took flight at 16:50 for Kerala and finally reached 7:00 evening. First day...

Greetings.

I am a artist by profession and travel a lot and stay in resorts.

I used to use go ibibo in the past. my assistant asked me to try make my trip. I installed a app today and booked a resort in karnataka for 3days. I was happy. the service and the hospitality was awesome.

however my assistant also said if I refer to my friends and if they install and open the app I get 600 rs per refferel....

I had made a hotel booking with makemytrip in November and was due to recieve a cashback by December 4th. However, despite multiple follow-up mails and calls, there has been no response from the company. They have duped thousands of customers by advertising cashback on their website, which never happened....