MakeMyTrip India Complaints & Reviews

I have not received the refund of tickets that were not provided to me for over 3 months now. I have provided them with all details regarding the transaction failure and yet there seems to be no response. They owe me around 4600 rupees and lost interest and extra booking charges due to technical glitches at their end....

I have recently booked for flight+hotel through make my trip (booking id NP[protected]. Although I have inserted properly, their website did not take my co-passenger's name correctly. His full name is Johannes Martinus Smits, but in the booking "Smits" is omitted. I have called them and requested them to correct it (otherwise the airlines will create problems for us), but they are not helping. Olease help me so that they correct there...

We got mail just three days before our travel that our ticket has been cancelled... They sent us a mail that it was booked using some wallet points which were not allowed and we will get our refund soon...since then it has been 2 months...when I call at there number they asked us to mail at [protected]@makemytrip.com..it has become our routine to call them and mail them daily and don't get any response...I am highly frustrated now..I could...

I have taken online Kerala tour package from makemy trip. For my organisation reimbursement purposes, I have requested them to provide the same. Initially they have said they may provide the certificate however after 15 days they have refused the same. Due to that i am going to loose money amounting 50, 000/-. my traved Id for make my trip is IN1511B65096800....

About my 12.5 % cashback on HDFC Credit card As discussed with ISH KUMAR, Before booking i already told him that if the EMI and discount is applicable for My package then you can do the booking. When i done the booking and pay the total amount of 72241/- rs with select 3 months EMI and put the code is HDFCEMI which he has given to me the same time. After at the same time i have received call from HDFC bank and they also told me...

I had made a booking for Sheraton Hotel, Macau which said PAY at HOTEL, where i needed to pay the hotel directly upon arrival. I had given my card details as a guarantee. After 2-3 days the amount of Rs. 18869.24 was debited from my card. Everytime i called i was told that MMT would call back within 24 hours, it has now been more than a month that i have been calling but there is no positive reply from their end. I even told that since...

Dear sir, My booking I'd is NF[protected]. Booking cancelled on 6th July'15 cancellation reference number is IN1507R3S059815. It's almost 7 months over. Will you you please let me know when can I get this refund amount? My mail id is [protected]@gmail.com for your quick reply reference. Hope I get reply....

I booked a ticket from JAI to DEL on 14th Dec 2015 with booking id NF[protected]. However only after reaching airport I came to know that the flight was preponed by 3 hours. When I contacted the airlines they said they have passed the information to MMT. But I did not get any information from MMT. So I had to book another flight from Jaipur which costed me Rs. 9236. MMT is solely responsible for my monetary loss and when i talked to MMT...

In fact I'm gonna write my experience in my travel groups on all social media sites to make sure they don't travel or book itinerary through mmt. You charge 300 for booking and 300 for cancellation .and how you have audacity to give us alms in form of wallet money and you deduct whole amount from my cancellation charges. .We who book thousands of trips would remember using your idiotic 10 percent amount evrytime. .you deduct my wallet money...

Transaction Type Debit from Wallet Merchant Name MAKEMYTRIP Transaction ID EMBK[protected] Debit Date Sat Jan 09 21:59:59 IST 2016 Debit Amount 697.0...

Booking id NH[protected], Voucher has not been sent even after 7 days. Customer care confirms everytime when contacted that the voucher will be sent in some time. Travel is in couple of days and no confirmation till now. Makemytrip sucks! [booking ID NH[protected] for Hotel Sri Durga Residency, for check in date 16/Jan/2016 and check out date is 17/Jan/2016, Room category is Double Deluxe for 2 adults.]...

Hi, I booked a to and fro ticket thru this site at Jan 13th Noon. I got my travel itenary as well, within few mins I got another mail saying 'My tickets got cancelled" I raised a service request and complaint to MakemyTrip customer care thru their website as well customer care call support asking them that the cancellation wasn't done and i need those tickets. The reply given to me was so irritating, Insane. They said they can't give my tickets...

I was trying to book ticket from UAE to Indian Ahmadabad on 29 NOV 2015 i paid money 2001 AED from my Credit Card for this booking, when i contacted customer care they said my booking ID is AN[protected] and they are looking into the matter ticket booking date 29 NOV 2015 there was no confirmation SMS sent on the provided number[protected] now they are saying the email ID was wrong and mail sent to wrong email...

"Its not about the money, its about the false promises you throw". Booked hotel mapple adhwryou in pune with booking ID NH[protected] on 8th of december, under the name of nisha narwal ([protected]@yahoo.in), mobile no. [protected] for dates 25dec, checkin to 26dec, checkout and cancelled the booking on 20th (due to some reasons), got a promising mail and text message that cancellation request has been received and The amount of INR 990 will...

On December 4th 2015 my grandparents who are 92 years old were scheduled to travel from Delhi to Pantnagar, Uttaranchal. We got to the airport 3 hours in advance and waited there peacefully, until Air India employee Mr. M.B. Rathore said flight won't depart due to bad weather in Pantnagar. We were told flight is cancelled and issued a letter signed my Mr. M.B. Rathore and stamped by Air India stating flight is cancelled due to bad weather...

Refund complaint logged on website as well as on FB but they are not responding now . Completely unprofessional approach from make my trip as I am trying to get refund from last one year but now they are not responding.Even when I escalate the issue to next level in website after few day they revert it back to previous stage i.e they are not escalating the issue also....

I booked a flight ticket of AIRINDIA through MAKE MY TRIP from Trivandrum to Delhi, which was connecting via Bangalore on 5th March 2015, for which MMT charged INR 400 as service charges. There was a technical fault in AIRINDIA flight (TRIVANDRUM to BANGALORE) resulting in a delay of several hours, due to which i missed the connecting AIRINDIA flight (from BANGALORE to DELHI), for which AIRINDIA issued me a refund slip for the second sector...

I booked a non refundable flight with MMT, but the website still clearly mentions that Changes may be allowed to be made to this ticket, subject to applicable airline change fee (date change ) . But when i got the ticket it was clearly mentioned that dates cannot be changed and customer care said the same too . Just because of wrong info at website I got into this trouble . I was supposed to fly on 28TH JAN, but cant do it because o[censored]rgent...

Sir i booked flights tickets from delhi to goa updown but makemytrip cancelled tickets without providing me any satifactory reason and didnt give me full refund ... My txn id is NF[protected] In above txn id still 1190 is not refunded to me in my paytm wallet And txn id - NF[protected] In above txn id i paid 1040 via my paytm wallet which is also not refunded to me till now so i request u to plz help me in getting my paytm balance...

This complaint is regarding the free 2 night hotel stay offer. I have booked a hotel booking for 3500 and paid using the voucher, however it was informed that it will not qualify as I have used the voucher. I have read all terms and conditions on the website and no were its mentioned that the booking will not qualify for the offer if the voucher is used. Also now the minimum booking amount from been increased to 5000. Makemytrip is just fooling...