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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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MakeMyTrip India Phone Numbers

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+91 12 4289 8747
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MakeMyTrip India Website

MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 119

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S
Suraj koshti
Aug 27, 2021
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Money debited flight not booked

Hi,
While making payment i got below error message and ticket not boked. My booking amount Rs.8960 debited from my account. i tried to reach out MMT care their is no response and no channel available which is the worst think.

kindly find attached screenshot and contact me on - [protected]...
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Upma Bansal
Aug 27, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
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Fraud and cheating done by MakeMyTrip

Address:Karnal

I booked fishing on 2nd July 2021 by number [protected] .and paid the amount.i didn't find any fishing spot there at the destination.i want my refund.i got cheated by MakeMyTrip.even you guys are not picking calls...
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S
Shvet@18
Aug 27, 2021
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Delay in Refund Processing

Hi,
I made a booking through MakeMyTrip for a trip from Toronto to Delhi, Date of flight was 15 Jun 2021.
I cancelled the flight on 12 April.
First, makemytrip didn’t apply for refund untill 19 May 2021, After my continuous calls for a month, I contacted them for refund. They start the process.!

Then, no follow up has been given to me and taken from the airline regarding the delay of the refund.br...
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G
Aug 26, 2021
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Flight webcheck in

Address:Gurgaon

I am scheduled to travel from Delhi to Raipur and back on 27th Aug 2021. I had booked my flight through makemy trip and hence have been trying to web-check through makemytrip website, but it takes me no where.

Tried reaching the customer care on all toll free numbers, but the calls get dropped every 5-10 seconds of the start of the IVR.

I have tried locating an email id, where I could reach the customer care...
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S
Shamssabi
Aug 25, 2021
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Money Refund not yet received

Address:420 Ashoka APT 4th Floor Asthra Road Hennur Bande Hennur Bangalore 560043

Dear sir/madam,

Further to the cancelation of my ticket on 14th August, I have not received the refund so far in my account. It is not possible to get hold of any sources related to the company neither they are having any options for refund queries on call. As I need to book the ticket, I need my refund as early as possible.
PNR- SWSP7N
Email ID for my contact: [protected]@gmail.com
Mobile number :...
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SKMalviya
Aug 24, 2021
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Not able to download flight tax invoice

I am not able to download my flight tax invoice from makemytrip. They haven't even sent it to me over mail.
There is no way we can contact the customer service because this site doesn't have any provision for the same.

This is the worst experience.
Please send me the invoice asap.

Booking Id; NF[protected]...
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I booked round trip ticket form guwahati to newdelhi via you amounting to 16732 rupees. I did 1st payment via sbi internet banking (ref:[protected]IGALUHWDU5). The amount got debited from my account but i got transaction failed message from your end. So i did another UPI tansaction (UPI/DR/[protected] which was immediately recieved from your end and so i got the tickets. I immediately contacted your customer support. He assured me that...
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N
Nizakhan
Aug 24, 2021
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Not getting my refund back

Hi,

I had booked tickets on August 12th, 2021 with the booking ID mentioned below. I have been trying to connect to your support team but there is no response from your end. On the same day, my ticket was voided by your executive Mr. Naveen Gupta, who had booked my ticket and I was told by him that my refund is initiated on the same day and I will be getting a mail for the same. I haven't received any mail or refund till date....
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Love Agrawal
Aug 23, 2021
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The are not working against their policies

I have booked hotel at MMT for[protected] and due to some reason I have canceled it on 13th august 2021 . And the message was shown for refund will credit in 2 work and already 10 days have been passed today and they are not answering me and not returning my amount. According to their policy refund will be given in 2 working days but now they are refusing it by saying government banks settlement time is 12 working day ? Application is showing...
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R
ravindramohite
Aug 23, 2021
Oct 5, 2021
This thread was updated on Oct 5, 2021
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My Refund is not received yet

Address:Gurgaon
Website:www.makemytrip.com

I have apply for ticket cancellation on 12th Nov, i have received the partial amount in credit card, but i have not received the remaining amount which was in the form vouchers yet, i am consistently calling MMT but there is response from customer support about complaint resolution . Only I receiving the message the refund is provided but in actual i have not received the refund . I want to do rebooking of tickets in sept 21, pl advise how...
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Prathima.J
Aug 23, 2021
Aug 23, 2021
This thread was updated on Aug 23, 2021
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MakeMyTrip India - Amount deducted but I have not receive any ticket or acknowledgement

Hello Team,
I had booked my ticket MAKEMYTRIP INDIA PVT L on[protected]:22:52:30.

I have not yet got the ticket in my email or my account in the app.
I am not able to reach out to any customer support. They keep saying no ticket booked on the number. I can't find any booking details on the account as well. But I got a statement from the bank that the amount had been deducted.
Please I need customer support...
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Gautam Kulkarni
Aug 22, 2021
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Refund have not been credited to my account

I have cancelled my booking from Vadodara to ahemdabad but till now I have not got my money back which is totally not good and fair....
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Hi team,

This is the second time for me with MMT and this issue with you not having and online platform or an executive to talk with and raise a complaint.

I tried to book a flight it went through the card portal and deducted 7024 from the account.

And I have waited for 48 hrs reading other complaints to see if it works for refund but it has not .

Please help with the refund process.br...
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RISHABH KUMAR TIWARI
Aug 21, 2021
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I am complaining about refund

Yesterday i was booking a flight from Allahabad to delhi at around 12:05 a.m . There was some issue at that time. It showed my booking failed but when I checked my bank account, the money had got deducted. I don't know what to do. I contacted make my trip . They said they will call me again. But nobody called. Plss look into it asap . I want to make another booking which I won't be able to until I get my refund....
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pratik ranoliya
Aug 21, 2021
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Refund trip

I booked kerala trip with ID -NL[protected] via MakeMyTrip.
But after covid, it had been cancelled. However refund of it could not received yet...
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123selva123
from Delhi, Delhi
Aug 21, 2021
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Payment error that time of booking , but payment detect till no refund

I book New Delhi to Chennai at 17 Aug 21. Travel date 01 Nov 21. First time payment that time error, then again I pay ticket booked. First time error pay detection for my account. Till date not received. Login app mob no - [protected], mail - [protected]@gmail.com...
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Address:Bairagarh, Bairagarh

I have cancelled my existing booking due to flight cancelled . Refund amount has already been credited to my Wallet account. When i try to transfer my amount 11580 to my bank account, but due to sum technical error amount not transfer to my bank accout. Than I try again and again for tfr to bank but the amount not show in my wallet account nor tfr to my bank. Please solve this problem as soon as possible. My Mob no and wallet ID is [protected]...
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A
Anitha Jayaram
Aug 21, 2021
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Not refunded in wallet

Address:Bangalore

I booked a flight ticket from Bangalore to Mumbai on 4 th August 2021. flight got cancelled. I got message and what's app message saying refund has been processed and refund amount is in my wallet. make my trip entered wrong email ID. My wallet email is anitha.[protected]@gmail.com but make my trip sent my refund amount to anitha.[protected]@gmail.co. My PNR C2MHKL
Please kindly do needful action

Regards
Anitha...
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Address:Gurgaon

I booked a flight for New Delhi to Kolkata on 03.08.2021 for journey on 08.08.2021. However, because of some reason I cancelled the flight on 06.08.2021. At the time of refunding the amount, I selected transfer the money to original payment mode i.e Credit Card. However, the money got credited to my wallet and I am not able to transfer my money to my credit card account. I tried to reach makemytrip customer care but no one is picking up the...
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A
Adrija Choudhury
Aug 20, 2021
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Bus cancellation by the operator

Website:www.makemytrip.com

Our bus from Delhi-Siligury (20th Aug, 2021)was canceled by the bus operator. They called me after 2.5-3 hours later to inform me that they were providing an alternate bus and if I wanted to take it. I said a BOLD NO. Then they threatened me that they wouldn't refund any of my money because they arranged an alternate bus for me, about which, they informed me 3 hours later and after I booked flight tickets.

Makemytrip.com have...
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