MakeMyTrip India Complaints & Reviews

I have made a flight booking on MakeMyTrip on Luftansa fully paid with seats from Bangalore to Zurich and back from the 16th December and return on the 2nd of Jan. The ticket was fully paid with all seats paid for all connecting flights.
The airline has updated the schedule based on flights being cancelled, but the seat booking has not reflected stating that MakeMyTrip has not sent across the money for the seats that have been booked.
Current schedule: 17Dec and return on 4Jan
Request to pay the seat booking charges that have already been paid to MakeMytrip. Please pay the amount to Luftansa for making appropriate seat bookings.
The Customer care number for MakeMyTrip has abo[censored]ely no option to talk to any representative and cancels the calls on IVR options. Not user friendly and does not solve any issues as needed.

I had to book two tickets from Indore to Ahmedabad for 7th November 2021. I tried paying the amount through Paytm, which failed. Then i used my debit card to pay for the same. But it failed as well. After all this, I see two transactions of Rupees 1823.25. wherein the money has been debited from my account into Make My Trip's Account. I have received half the amount paid in my bank account but the other half has no record on MMTs website. I tried calling customer care and they divert me to their website all the time. This is horrendous and shameful that a customer is harassed for his refund and doesn't even get the service he desires.
Process the refund amount as soon as possible or else I will have no option but to file an official complaint in a consumer court.

My amount has been deducted for hotel ri kynjai Shillong but mmt has not sent me any confirmation..reference no-IGAMGDZNV1.booked on 19/10/21 at 11:48 pm

My booking for ri Kenjai hotel in Shillong in the name of gurtej singh, contact [protected], reference number IGAMGDZNV1, booked on 19/10/21 at 11:48 pm. My money has been deducted from my account but I have not received any hotel confirmation.

My old mobile number tagged to Makemytrip account is not working any more. Due to this issue I am not able to login into Makemytrip as it sends the OTP to my old number which is not working anymore. WIthout this issue ghetting resolved, I Am also not able to attach my new mobile number [protected] to my new account, . When reaching out to MAke trip customer care number they ont pick the ohone and redirect to their App . When I login to App...

I booked a trip to Dubai. Due to covid restrictions it got postponed. And they agreed for open dates. I did full payment. And now when it's time to the bookings they have stopped responding. Specially their relationship manager Nidhy Bansal. Just trying to get more money. It's very unprofessional that inspite of calling them so many times they are not answering the calls. Make my trip is fooling people. They are taking advantage of covid situation.

I booked a ticket from Bangalore to Hubli today and my money got deducted but I didn't receive any confirmation mail or PNR number. Due to this I cannot contact MMT Comal and its been a task trying to get a contact portal. It's sad to see a company of this repute having poor communication services.

I had a connected flight on 18oct, Dehradun-Delhi-Mumbai. Indigo. The earlier flight was delayed and so I had to almost run from T2-T3 terminals in Delhi.
On the tickets it mentioned I had to be at gate 5-6. Later I was informed on the counter it was gate 32B.
Shouldn’t I be informed that earlier flight delay will not effect my connecting flights boarding ? There were two check-in’s who were reluctant to even let me pass through !! I had to mention them that it was a connected flight.

I need a feedback on this!

Here I already paid twice for date change but still they are showing penalty... And charging me again... Previous one they didn't refunded me yet

I have booked a hotel from makemytrip
Hotel name: Padmini Palace, dehradhun, utrakhand
Date Booked: 15th October 2021
Date Check-in - 17th October 2021
I have cancelled my booking through makemytrip on 16th October as I was not well, and doctor has asked me not to travel.
I have submitted cancellation request submitting medical certificate.
I have called and informed hotel personally on 16th October about my cancellation. Now my request is getting rejected though I have genuine reason. I have also rescheduled my flight tickets which was from Dehradhun on 18th October.
MMT team said hotel has rejected my request of cancellation and talk to them. I called Govind (hotleir) from Padmini Palace, he was very rude, insulted, dint talk properly, shouted at me and asked to talk to mmt as I have done booking with them. He said mmt team has informed him about cancellation on 18th which is after my checkout, so he rejected my request. Its mmt duty to inform them on time. Although I have personally informed hotel. Now I have to just keep on talking to mmt and hotel. Both the parties are not accepting request and putting blame on each other. The mmt person Sumit Chauhan was also rude in talking. I have recorded all my calls while talking to both parties for proof.

This is to inform you that we had booking at green peak residency rishob for 16 and 17 oct 21 vide booking id NH[protected]. We regret to say that green peak management did'nt allow to stay at there place and told to contact with makemytrip. Further we have to make our own arrangement to stay. For which we have to face lot of agony. We could not imagine this form of poor service.

Dear Sir I have booked a room in hotel(Hotel "You and Me"

My flight with PNR AS6B9B was cancelled and the refund was immediately issued from indigo to Make my trip. But i haven’t received the money yet from Make my Trip. And its an urgent matter kindly send me the money as soon as possible and[protected] is the contact number and my mail id is [protected]@gmail.com kindly reach to me at early pls this is urgent

I book the bus ticket on 8th october and the booking was failed due to technical glitch which is informed by make my trip on whatsapp an the booking id is NU[protected] .
in the message, which i got they promised that we have therefore initiated refund of 1098/-. after 10 days i did not get any refund in my payment sources

Dear Sir,
I have booked a flight ticket from Chennai to Delhi and Delhi to Kashmir on 25/07/2021 and 26/07/2021 vide the PNR No:SG-8108 and PNR No: SG-220. on Spice Jet Flight through Makemytrip website for a Defense person But the flight has been cancelled by the Spice Jet airways by their problems. But till time the cancellation amount of not refunded to me and the person also asked me for the refund of the amount.

I have email to the Spicejet airways e-mail id about the refund of the amount, the send that they have refund the amount to the agent "Makemytrip"

I have made more e-mails to the Makemy trip office id, there is no response from their side.

Kindly do the needful to refund the amount as soon as possible.

Sir yesterday I was booked room by your website PNR no [protected] and booking id NH[protected]hotel name dream star paradaise )but the hotel was not running past two years so refund my amount

Sir I have booked rooms in vrindavan on 14.10.2021 and my booking ID is NH[protected]. When I reached vrindavan and ask hotelier address, he misguided me and at he said there is no booking of your and after that he did not receive my call. Please take necessary action and refund my money otherwise I will never trust on make my trip.

I booked a superdeluxe room with Shivalik Regency Shimla for 11 Oct to 14 Oct. But we faced the following problems and was forced to leave the room
1. There was no key of the room was given to us even after frequent reminders when we checkedin . The key which was given was not functional. We returned to our room on 11 Oct 2021 at around 7:45 pm and key which was given to us was not functional so the hotel staff opened our room with master key and denied us to give our room key till morning.
There was no lock in the room and the room cannot be locked as a female guest I was very insecure about my safety as the hotel staff could easily enter the room at night. I had to book a room in some other hotel at around 9 pm at the night.
2. The hotel tried to charge Rs 700 for the meal taken by us in the afternoon whereas the bill was of Rs 400.
3. The bed sheets and towel were dirty and when informed our problem to housekeeping they simple denied to change them.

Kindly look into the matter as it is about female unsafety and guest harrasment.Also I had to take room in other hotel and had to pay there as well.
No refund has been issued. I have compalined to makemytrip 4 times but they are trying to close my complaint without my consent and are taking the hotel’s side. I need my advance paid and want to ensure the safety of the other travellers especially female travellers in Hotel Shivalik Regency Shimla

Booked Homestay in chikkamagalur. The booking was confirmed and amount got deducted though there wasn’t any availability of rooms. Had to face issues after reaching the Homestay as owner said there were no rooms available and we have been cheated by makemytrip

I have booked hotel online by seeing the pictures but in actual the hotel is not as per online pictures.
I want totally refund amount for the same.
You are doing a fraud business from online.
And I have done lots of booking earlier and in future I'll not use and I'll also do the complaint in rti.
Unless you don't return my money.