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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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MakeMyTrip India reviews & complaints page 116

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G
gtbro888
Sep 11, 2021
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Refund Related issue I am findings

This is to inform you that by mistake i have booked same booking twice due to on 1st booking amount was deducted but booking was not successful . So i have tried once aging and i faced the same issue.But after 10-15min i have got booking ids for both bookings.
By One of them i have checked hotel for one ID and its of course no one can check-in on both the rooms. So i tried to request then to give me a refund but i am not able to contact,...
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S
Sukayo Baka
Sep 11, 2021
Sep 11, 2021
This thread was updated on Sep 11, 2021
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No booking status on my flight But money deducted

I paid Rs 9, 633 for booking my flight from Make my trip . Although the transaction has been completed and money been deducted .I haven't receive any confirmation message or any information regarding my booking and ticket....
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P
parts amr
Sep 11, 2021
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Requested for Refund to Cancelled Booked Ticket

We are Requested to many times and also contact with helpline support care. but our payment not refund in our account.

We booked a ticket from Amritsar to Kolkata on dated 23-June-2020
Booking ID-NF[protected]...
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V
vagisha kumari
Sep 11, 2021
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Paid amount but ticket has not been received

Hello, service team...

I just had booked a ticket for Port Blair from Chennai through Make my trip application and after the payment went through it was showing your booking is almost done, the amount has been deducted from my account but I haven't got any ticket...
Plz kindly get back to me...
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V
vagisha kumari
Sep 11, 2021
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I have paid amount but ticket has not been received

Hello, service team...

I just had booked a ticket for Port Blair from Chennai through Make my trip application and after the payment went through it was showing your booking is almost done, the amount has been deducted from my account but I haven't got any ticket......
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Sidhant_Jaiswal
from Siliguri, West Bengal
Sep 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Debited from mobikwik but no Bookings shown in MMT

Address:Siliguri

I would like to inform you that i was booking a hotel room (Vedic Stay Haridwar in Haridwar) for the period of 2 days (checkin :- 25/09/21 checkout :-27/09/21) on 09/09/21 from MMT app and made a payment of Rs 732 via MobiKwik American Express Card against Transaction Id :[protected]. After the payment the MMT doesn't show any bookings. I want refund for the same and should be credited back to the original source.

Further...
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Rakesh B Jain
from Mumbai, Maharashtra
Sep 9, 2021
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Virgin Atlantic Flight to US via UK

Ref [protected]@hotmail.com MMT Booking NN[protected] Ticket No[protected].
Tickets booked for Indian Passport holder, Student with F1 Visa through MMT for Virgin Atlantic flight for US.
When trying contacting Airline for Extra Baggage Allowance - FIRST of all I had to wait for 1long hour to speak to them on call - THEN the Airline said you are not eligible to travel as its via / layover at London, UK. Airline said you...
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Y
Yfyyf
from Mumbai, Maharashtra
Sep 9, 2021
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08350098358///8350098358

Address:Mumbai

Make my trip service //[protected]. have paid the Rs 280000 in Jan 2020 and my journey date is 4 arpil 2020 but due to Covid 19 pendemic my booking is cancelled by Make my trip company...
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D
Dado Chaudhary
Sep 9, 2021
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Online ticket booking

Address:Mumbai

MakeMyTrip//[protected]//C.u.s.t.o.m.e.r C.a.r.e N.u.m.b.e.r //[protected]/[protected]// call me problem solve 24 hours available .contact number.call me problem solve 24 hours available......
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L
lalitharudrapatna
from Bengaluru, Karnataka
Sep 9, 2021
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Refund issue not as assured

Sir
With lot of pain I am writing this . I booked up and down Bangalore to Kolkata and Kolkata to Bangalore On 5th September 2021 the PNR is BLR to CCU —— OQV1HH
CCU to BLR —— QQEL7X but immediately I contacted your people asked her about cancellation because I want to rebook the tickets with refundable on cancellation option she assured that refund amount will be 7500/ if the cancellation done today- I believed her...
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A
Ashishchughani
from Babai, Madhya Pradesh
Sep 8, 2021
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Refund not given by MMT since April 2020

Address:Sindhi colony gandhi ward Bina 470113

I have paid the Rs 280000 in Jan 2020 and my journey date is 4 arpil 2020 but due to Covid 19 pendemic my booking is cancelled by Make my trip company

And we are continue follow up for my refund but MMT not giving my refund.

Please provide me solution or I am filling case againt MMT for my refund with all wages

Call [protected]/[protected]
Email [protected]@gmail.com...
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M
Monika Tanna
from Mumbai, Maharashtra
Sep 7, 2021
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Holiday cancelled refund amount

I am frequent user of mmt for my travel. When my holiday was cancelled due to covid i received refund for it after a year and when i transferred into my bank account it got credited by 0.83 paise instead of 16800 is it a joke?...
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Address:Hyderabad

Dear make my trip,

Please check with the bank statement my amount of 6000 rupees got debited from Axis bank while booking Flight ticket from Kolkata to Hyderabad on 18th for Suhmita Saha in Indigo flight 6E 788 morning 5:45 to 7:30 non stop. Unfortunately make my trip app says that payment is failed but the amount got debited from my account. Here I have given the bank statement details of the debited amount. Please send me...
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R
ritu fichadiya
Sep 7, 2021
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Make My Trip - Money debited twice for train booking

While Booking a train from Rajkot to Mathura, It took us to the payment page.
we scanned the QR code from MMT Payment page (Transaction ID[protected]

Payment completed but it showed Your transaction failed! Please try again with a new QR Code in MMT (Attached Screenshot of same)

Then we again did the payment and the second time it worked. So amount was debited twice....
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S
Sorsfort International School
Sep 7, 2021
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Amount debited but tickets not issued

Hi

While I was doing Internet Payment for my “Bengaluru – Varanasi-Bengaluru” Indigo flight through MMT, I got an error screen showing no response. But when I checked my SBI account Rs 10, 046 has been debited.

Now in my MMT account no Booking ID or status of this transaction is reflected. KInldy note that I am very old customer of MMT and has faced this issue for the first time.

Please do...
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T
Thangavelu.s
Sep 7, 2021
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Trip on makemytrip

Address:Hosur

Booked ticket booked in Makemytrip from Brahampur, Odissa to Chennai. Bus has cancelled and given standing in another bus....
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Address:gurgaon

I have booked order.and cancelled next day.the app is showing refunded but amount is not credited to my account....
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N
Sep 7, 2021
Sep 7, 2021
This thread was updated on Sep 7, 2021
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Regarding refund of cancelled order

Address:[email protected]

I have not received any refund for my cancelled booking id no. AD[protected]...
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G
gopiein
from Delhi, Delhi
Sep 7, 2021
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Refund not received even after several calls

I did not receive refund for my flight booked against the Booking ID: NF[protected].
Entire trip was cancelled by the airline and I am expecting full refund as already raised the request.

Noone is available to answer the call when I try calling on the support line. They direct you to some link for refund status which is not audible clearly.Why is MMT trying to make people duffer who has booked the tickets through...
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P
Prachi_04
Sep 7, 2021
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Money deducted without ticket no refund yet

I tired to book a bus from delhi to nainital of delhi tours and travels from make my travel but money deducted from my account and they have not booked my ticket nor did they send any confirmation regarding bus reservation I requested them to refund my money instantly using email but there is no response please provide with any phone no .
So that I can request them to process my refund as this becomes a case of fraud I want my refund...
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