MakeMyTrip India Complaints & Reviews

I am a black member and was informed by mail that ibwould be exempt from convenience fees
On 14/9/2019 i bought an international ticket london - mumbai and return kolkata to london and was charged a convenience fee of rs 1019.00.
Please refund this as i am not supposed to be charged any convenience fees per mail sent by you on 26 july 2019 when i became a mmt black member.
Thank you.
Ratan kumar gurtoo
Mobile...

This is padma vasudevan from bangalore. i had booked my airtickets for october 8th 2019 from blr-cdg, cdg-txl and october31st 2019 from txl-ams, ams-blr through make my trip, booking id nn[protected]. the pnr no.- ljnlkf and e-ticket nos.589-[protected] and 589-[protected]. my cancellation request has been initiated on 19th april 2019. i was told that the refund would take 45 business days. now it is 6 months and...

I had a booking through make my trip from new delhi to newark (Booking id nn[protected] on 3rd sept 2019 but due to some personal issues i have to cancel the booking so i talked with make my trip customer care executive to cancel the same, as the cancellation is within same day of booking so there would not be any cancellation charges from airlines end. I requested cancellation on same day and executive confirmed me over phone that the...

During the booking of flight ticket at no cost emi the make my trip has stated that intrest amount will be refunded within 21 days. I had not recieved the amount yet. It is now stating that we have to wait three months. It is cheating the customers doing money frauds. When i have contacted the customer support regarding the return of amount they are not responding....

I have booked 4 tickets to and fro from hyderabad to jfk thru makemytrip. I was asked to pay rs.3, 19, 072/- which i have paid and i was told that was the best offer. To my utter dismay, seat numbers were not allotted and when i tried to block my seats in etihad flights, i have been advised to pay rs.16, 000/- additionally for allotment of seats. Neither the marketing assistants told me nor the ticket that was sent to me by makemytrip mentions...

I made flight booking under ref:nn[protected] for mumba-delhi-kathmandu-mumbai on 11th sept 2019. I used their emi option for payment but when i receive the card statement, no emi is shown and i am asked to pay full amount as per the card statement.

Taking up the matter with their chat personnel is not effective since he does not appear to know the process....

Booking I'd : NF[protected]

I have paid all amount for my booking I'd mentioned above.

I have not received tax invoice, so yesterday I asked for that from MMT. Executive told me that Rs 1250 is pending to pay.

I have paid total amount then why they are asking to pay Rs 1250.

Also MMT is unable to provide invoice showing infant charges separately.

Call me on [protected]...

I booked a oyo room thru mmt for my friend. The stay starts from 18th sept, 2019 (Tomorrow) to 25th sept, 2019. When i called the hotel to inform late check-in, i was informed by the hotel that they no longer have contract with oyo and cannot allot a room. I contacted mmt and they told me that they will get back to me within 1 and half hours. But its more than 8 hrs now. I didn't even got a single call till now. Meanwhile i called mmt 3 times...

I booked my flight ticket and cab from makemytrip. Cab timing was 11 am on 12th sep. After calling so many times to cab driver & your customer service, i didn't get any response from anyone. Because of your poor service only, i was running late. So i sent message at 11.10 am via twitter. Again i booked another cab and paid double the amount but i reached at airport at the last minute and not allowing me to enter for check-in. After requesting...

Sir/madam,
I have booked my flight ticket through makemytrip web site for a travel from hyderabad to chennai on 14/09/19. Unfortunately amount got deducted but failed get the ticket confirmation. The total amount got deducted from my indian bank account is rupees 5131 (Rs. Five thousands one hundred and thirty one) with net banking reference [protected]. Please credit the amount back in to my account.
Thanks
Govini...

I booked hotel for 4 nyt 5 days fir honeymoon. But when my booking complt dates chnged. I booked it from 20oct to 24 oct. But after booking i chk it as booked from 20 sept to 24 sept. This is nonrefundable booking. So i call to call cntre but they told you have to pay for 24 oct booking... Either you refund m full or chnge my dates. I lso call at resort. The attend told me to cancel throgh mmt aap or go for new booking...

I had booked a flight ticket from kolkata to mumbai from makemytrip for the 15th of october. The money got deducted from my axis bank account but the site showed transaction could not be completed,. I did not get my ticket. One ticket from mumbai to kolkata got booked but the other one from kolkata to mumbai showed technical error dure to which i lost my money....

Hi, i booked a hotel with booking id nh[protected] and select date 10 sep check and 11 th check out but
Automatically date selected 12 check in and 13 check out also while booking hotel there is no policy tab showing
Also i booked my flight on 10 sep but
And now i have completed my trip and now hotel and make my trip not ready for refunds the money
Ii want my money refund without any delay
Thanks...

I booked these hotel on 2 September 2019 . through makemytrip app.but when i was booked that time they are showing University Pune address but after booking they sent me sms on Baramati address which is so far away from actually University pune address. near about 120 km.. suddenly I called to customer care but they were not accepting thier. i sent screenshot of addres... after i called oyo room they said its makemytrip mistake. still not...

My booking id: nh[protected]

I made a booking for a stay at trident bkc, mumbai by paying rs 1. The balance was to be automatically charged to the card on 5th september. That was not done and the booking was cancelled and a penalty for non-payment imposed on me. Ridiculous. Here are the details:

Yesterday i was shocked to receive a mail informing me about the cancellation of my subject booking at hotel trident,...

Hi,

Please note that i have booked a ticket on 30th sept from (Pnr qcb5kg) make my trip and then i wanted to reschedule it on 3rd of october.. But the twist is after receiving the ticket i found my child name is missing from the ticket so again i contacted the executive and they confirmed that it was there mistake not to include the name. So now i need to pay again and book the ticket of my child. I found that this is not...

I have booked a oyo hotel 1st, but mmts' assistant shifted to me to another oyo due to technical issues. I have already paid the amount for the room what i had booked (1032rs). Your assistant said me that she will transfer the money to new oyo. But the hotel authorities said me that we have to pay more money. Your assistant paid only 400 something to this. Then where is our money gone?🙄🙄🙄how irresponsible you are.😓😓...

Hi,

I just would like to let you know that you have a pathetic customer care. The booking was not done but my amount was deducted there has been no response what so ever from mmt. There is no way i am booking my tickets from your lousy web site! Horrible experience. There is a absolutely no way i cant get to any customer care executive. Finally explain one thing, how can i chat with a bot about a booking that failed to realize....

We had planned a trip to wayanad (Booking id: nh[protected]. But could not complete the trip due to floods there. We checked with mmt help desk and it was mentioned that trip date can be postponed. Now they have asked us to travel within september. Weather conditions are still not good in wayanad. Moreover as 5 families are traveling for this trip, suitable date is 19th oct. But mmt executive says that we will have to pay additional amount...

06.09.2019

1. Makemytrip india pvt. Ltd.,
Dlf building no. 5 tower b
Dlf cyber city, dlf phase 2
Sector 25, gurugram,
Haryana 122002, india

2. Makemytrip india pvt. Ltd.
4th floor, b53,
Sarat city capital mall,
Kondapur, hyderabad - 500084,
Telangana, india.

Gentlemen,

I am one of your existing customers, extensively...