MakeMyTrip India Complaints & Reviews

Sub: transaction no : nu[protected] pnr no:94yygf5y ticket no: xskk[protected] for journey from agra to delhi on 07th august 2019- bus cancelled
Ref: my emails dated 17.08.19 and 27.8.19 to [protected]@makemytrip.com and forwarded to [protected]@upsrtc.com
Sir,
I booked above bus ticket to travel from agra to delhi on 7.8.19 through make my trip site and paid rs.1181/- from my account through debit card. But on the...

Hello,
I have to cancel my entire flight booking (Nn[protected] owing to a medical problem with my mother neeta singh, aged 77, who was supposed to travel with me.
Today, the first time i called a make my trip agent, he said the refund amount will be rs 69, 000.
The second time i called an mmt agent, i was told the refund will be rs 40, 000.
Now, when i checked the cancellation page online, it said the refund...

We booked our return tickets with makemytrip from mum to chennai for 4 o[censored]s. 24hrs before the flight, i get an email saying the tickets have been cancelled by us when we never instructed the cancellation.

I called up makemytrip but as per them someone from my end had asked to cancel. This was a total lie by them.

I had to quickly rebook it directly with the airline for 77, 000 inr. We request you to help us...

I have 2 vouchers of total rs 4000 which i used to book. However, before i could pay the remaining amount and book the ticket, my system stopped working and i couldn't book the tickets.
Now after rebooting my system when i tried to book the flights using the vouchers, it says that the voucher is redeemed.

I tried to contact the customer care, they asked me to talk to their chat bot and there is no option for gift card...

I had booked one deluxe hill view guest room in renaissance mumbai convention centre hotel, mumbai for two night stay i. E. From[protected]Sunday) [check-in] to[protected]Tuesday) [check-out] through makemytrip. Rs.24959/- (Entire booking amount) to makemytrip.

Booking details are as under:

Pnr: 87257897

Booking id: nh[protected]

I have not been provided gst invoice by renaissance...

This booking was done while i was browsing to get the appropriate flight and i noticed as soon as i selected this flight it got booked on its owm without asking for otp on my saved card!!! Which is not acceptable as a customer it's like stealing someone's money just because the card was saved in the make my trip app!! Kindly take strict action as it is a cyber crime and refund my money!!! My money got wasted and my travel plans got skewd...

Dear team,

This is bring you notice that i have faced the problem today which shows mmt totally inexperienced and unsatisfactory in term of guest relation. There was a cab booked last night for today morning @9:30 am. Driver called me around 9 am and told me that he might come half and hour late as he is in haridwar, which is common and i was fine with that, later again i called him at 10 but his response was quite suspicious...

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Company Name
MakeMyTrip India
Clearbr...

PNR: [protected] Booking Id: NH[protected].
I had a booking of city motel Colombo, and I was aware that it is dormatory type and I really believed the photos displayed by make my trip . When I inquired about addition of 1 adult male to that the customer care executive Miss RENA confirmed with the hotel that they were completely booked and the hotel is ready to refund you the money completely . I told to provide confirmation for cancellation...

Dear sir / madam, i went to canada in july 2017 and booked my ticket through make my trip. I was return ticket of 22 july from toronto to new delhi via london. While checking in at toronto air port they issued me boarding pass but did not allow me to board in plane and did not take my bags as my name on ticket was printed two times like (Baljit singh baljit singh)
According to them it was a mismatch.
At toronto neither make...

Please note we have booked durgamba bus from bangalore to bhadragiri on 31/08/2019 are pnr: 3037786, seat no: 27, 28, service no. 33d (Bng-mng-udp-kpr), bus no: ka-51 b 3343, but due to engine failure bus stopped in middle of sakleshpur ghat at alibillu.. Later on we were not given backup bus and also had to travel in ksrtc bus incurring our own cost. So please refund of rs 500for cost incurred from alibillu to our destination brahmavar,...

I have booked hotel (Hotel krishna palace) at mumbai bookind id is nh[protected] in the name of sarvapriya bansal mobile no. Is[protected] for date 04/09/2019 and as per cancellation policy i can cancel the booking before 02/09/2019 after deduction of 30% cancellation charges of total booking amount and i have requested for cancellation on 31/08/2019 through call and email but make my trip executive not able to cancel my booking and saying...

I booked a room at chunda palace udaipur through mmt for 25th august 2019. Offer was showing 9457/-. I confirmed and nodded for 7000/- to be devoted from my wallet. Next screen was for balance payment of rs4716/- which should be rs 2457/- it was midnight of 23 rd august 2019 and i had no option but to click for same and ask for excess rs.2259/- as my 7000/- were on stake. I done so and while i asked excess rs 2259/- to be reversed and credited...

Hi,

I have been using mmt for a long time and recently i was offered mmt travel finance powered by capitalfloat and i was happy for this gesture and loyalty offer. I was able to use the service and found very helpful and also making the payments on time. Since 25 days makemytrip shows my current balance but and available limit but as soon as i go to checkout it doesn't show as an option to pay with. Capitalfloat states that...

Similar problem as the below i am unable to use mmt finance while making booking, the operation is not visible.

I tried calling mmt and capital flot no solution

There is always this issue with mmt payment option.

Capital flot says that from their side everything is ok, mmt has to approve.

All the kyc documents verification done, i have used initially it was easy to use. But later...

Make my trip has given me a mmt travel finance of 200000 inr through capital float. The same has been appearing in my credit account but today when i tried to book this option is not available in checkout page. I again checked my credit report and capital float is still available there. What kind of fraud mmt is running?

When i contacted the support via chat they are asking me the booking id. If i am unable to use the finance...

I had booked booked through make my trip. My account name is vidhya rajamohan. We booked two beds in manyana hostel, indiaranagar, bangalore for 30 august 2019 to 1 september 2019. We paid through netbanking. The amount has been debited but no booking is shown. The helpline has no provision to talk about this issue and the chat is also not responding....

Booking id :NF[protected]
I had booked round trip flight ticket from bagdogra to delhi and i had to cancel the ticket due to some problem and after cancellation it is showing no refund
How is that possible i had paid 26000.i know some money gets deducted during cancellation but this is not fair you cant cancel the whole amount and it is not a small amount
I use to book everything from mmt whenever i use to travel...

I had booked a sydney to bangalore from jet airways (Qantas operated by jet from sydney to singapore, sinagpore to bangalore by jet) for 28 apr recived a call saying singapore to bangalore flight is cancelled and offered a diff flight and again after fee days recieved a msg saying full ticket is cancelled and no alternate flight was offered, was asked to contact airline directly which was no use as call was not getting connected, called make...

I just finishing booking tickets with make my trip.com and was shocked to see a 1500 rs surcharge on my ticket for convenience fee. This was taken on a ticket totaling 10, 733 rs at the end of the transaction. This equals 15% surcharge for booking on their site after they have already charged you normal booking fees included in the fare. I saw a previous complaint saying the same thing they were charged 1200 rs convenience fee so this is...