MakeMyTrip India Complaints & Reviews

He team,

I have opted for the mmt finance - capital float for booking my flight tickets on 7th jul 2019. During the payment option i have selected the monthly emi option for 12 months for the total purchase of inr 89673 for which the monthly emi was approx. Inr 7900. But post my purchase i have never received any intimation regarding my emi payments or the payment schedule for future emis.

During initial period...

I got amount of 200000 approved for make my trip travel finance and i used it for my tickets for international holiday and now i dont see that option anymore, i called makemytrip customer care they say it is not their product and i will have to see other modes to book tickets, i was able to see that travel finance option and amount and now i dont see it. I have been given so many numbers by makemytrip customer care and all the numbers are...

I had taken a round trip to vijayawada on 27th june. Return flight on 30th was cancelled, i was supposed to get a refund of 4173/- from mmt... Mmt customer care providers tell me that refund has been initiated from there side on july 2 nd and they have shared the reference number as well... But it's not reflecting in my account, i ve shared my bank statement with mmt, but still no response... Have enquired in the bank also... Please send...

Writing this complaint in middle of night at 2.20 am.
Checkin issue - hotel owner or servant denied for checkin as they cancelled the contract a month ago from current date 20-aug 2019.
I had raised the issue to make my trip agent named arjit and abhishek on hotline no. Of makemy trip, both of them and other agents from make my trip was just transferring the call in middle of the night at 1 am i explained the situation still...

This is to inform you that we have booked air tickets through Makemytrip as per booking ID - NN[protected] for our trip to Budapest as per the copy of ticket is enclosed. The tickets were booked on 24th November, 2018 but later due to some technical reasons we have cancelled the same on 17th April, 2019. Copy of ticket cancellation is enclosed for your perusal.

We thought that once the ticket is cancelled, the booking amount...

So here’s a story:
I book a bus ticket from makemytrip.com for my sister on 5th august and receive each and every confirmation about the booking being successful. On the date of journey 18 august, when my sister reaches the point to board the bus the bus operator says that they have not received any booking of her name from makemy trip and the time was 11:20pm.
I try to reach out the “24/7” customer service only to get...

Booking id:- nn[protected]
Name:- godasi venkateshwar rao
We have purchased the insurance offered by make my trip for the flight cathay pacific
14th august from bangalore - hong kong-sfo
And return tickets from sfo-hong kong-bangalore.
We have lodged a complaint on 14 th august stating the insurance details have not been forwarded to us.
Its 19th august and we still haven't received the details,...

Hello
This is Jay Singh
I have mmt travel finance of 200000 from capital float...
Once I have done ticket with this and I m paying the EMI on time too..
But now I m trying to cut ticket bt m nt getting the option of mmt travel finance in the payment section..
I have tried more than 20 times then also it's not coming..
I hv 192000 mmt travel finance balance..
Request u to plz resolve the issue......

I had booked a holiday package for my parents to Himachal Pradesh - 5N 6D from 12th Aug, 2019 - 17th Aug 2019 in Make My Trip and paid INR 64000/-

Package arrangements and coordination was worst and never had such experience any time before with any of the tour package

They had alloted a different hotels than the booked one, in manali we had booked Holiday BnB hotels which is a 3 star hotel but they had alloted...

Makemy trip is not refunding my amount due to jet airways insolvency. I had received cancellation mail on april due to jet insolvency, i had to issue new ticket of rs 85000/- where makemytrip have initiated only 10000/- rs on 11 may. They are not giving any such confirmation when they will refund my 33955/- rs. They are giving such # statement that we have already issued our request to national company law tribunal (Nclt). I dont understand...

I have makemytrip finance activated... But can't use that option to book tickets... There are no overdue payments from my end. I have tried to get this resolved through the chat option but that hasn't been of any help. The finance option totally disappeared from my payment method screen while booking, yet i have enough credits left when i am checking. Also i don't see my wallet while booking.

User: avik mitra
Contact:...

This is chor company. I made the booking for phuket from mmt website today in the morning with the booking id nh7p[protected]. I forgot to select the meal and instead of 29/10/2019 check out i mentioned it for 28/10/2019. I dont have the option but need to get it cancel and make the new booking. At the time of booking the mmt given the voucher number of inr 2000 which i applied and balance amount need to make at hotel.in mmt website it is...

This was booked well in advance and advance amount was paid! The journey was on 13 august. There was no road blockage or anything. Makemytrip cancelled at the last moment putting us in deep trouble and almost spoiling our plans. I finally got an alternative my paying twice as much. Who is responsible for this? We had already paid for the hotel a non refunable rate. So how can mmt cancel at the last moment a long distance car hire. What is...

I have booked a ticket from lucknow to delhi & service provider (Bus operator) company is rs yadav travels. This bus operators are worst bus operator i ever had. Bus is already delay about 2 hours & after that no satisfactory answer from operator side & they are abusing with travelers. I strongly suggest not to travel from this bus service provider....

Hi,

This is to update you that there is a fraudulent transaction occured using my debit card ending with 1176.

Here is the message which i have received at 7:35 pm ist on 27th may 2019 for the fradualnt transaction - "alert:you've spent rs.5400.00 via debit card xx1176 at makemytrip1113010 on[protected]:19:35:07. Avl bal rs.643.87. Not you? Call [protected]."

I have also filed a petition with...

We booked this hotel spot on gokarna gc stay spot, hotel at gokarna on makemytrip official site. We found it as a fake hotel and when we called make my trip official, they provided us the oyo service number. After calling the oyo number they provided us 2 numbers, one of that number is in switch off mode and the other one is a hotel in chennai. We paid 2285 rupees in advance and now we are at the address provided in the invoice.
This...

I tried rail booking on 31 July, booking id- NR[protected], my money got deducted and I was assured that full amount will be refunded to my original payment mode within 3-12 days. It's 15th of August and no refund till now. Customer care service is pathetic. No satisfactory reply from their side, when I asked for UTR, the lady named Shweta replied on chat that she will mail me the details on my mail I'd. But I got no mail, my complaint...

I tried to book flight ticket on 7th of august and 19427 inr money deducted without confirming the booking. Its been 9 days after this. I tried to contact in all the way with mmt customer care. Pathetic customer care services with no intention of resolving the issue. Still no proper response from mmt.
Even the help option in the app is not giving proper response...

Sir my booking id is NL[protected] all activity is going on but 1 activity is cancelled from makemytrip vendor

activity name is imagica theme park and snow park entry ticket which is cancelled from your side i am standing on in front of park gate which is not allowed to enter the park and your response is very delayed . i have paid by myself and entered the park but i have already paid for the whole package including theme...

Have been repeatedly trying to use the alloted 2, 00, 000 of mmt finace through capital float. But i never see the option. When asked they say they are facing some issues from capital float. But they deny from the other party. Is there ever going to be a solution. Make my trip, claim to be such a reputed company but no good service.

Vivek. [protected]@hotmail.com...