MakeMyTrip India Complaints & Reviews

I had booked booked through make my trip. My account name is vidhya rajamohan. We booked two beds in manyana hostel, indiaranagar, bangalore for 30 august 2019 to 1 september 2019. We paid through netbanking. The amount has been debited but no booking is shown. The helpline has no provision to talk about this issue and the chat is also not responding....

Booking id :NF[protected]
I had booked round trip flight ticket from bagdogra to delhi and i had to cancel the ticket due to some problem and after cancellation it is showing no refund
How is that possible i had paid 26000.i know some money gets deducted during cancellation but this is not fair you cant cancel the whole amount and it is not a small amount
I use to book everything from mmt whenever i use to travel...

I had booked a sydney to bangalore from jet airways (Qantas operated by jet from sydney to singapore, sinagpore to bangalore by jet) for 28 apr recived a call saying singapore to bangalore flight is cancelled and offered a diff flight and again after fee days recieved a msg saying full ticket is cancelled and no alternate flight was offered, was asked to contact airline directly which was no use as call was not getting connected, called make...

I just finishing booking tickets with make my trip.com and was shocked to see a 1500 rs surcharge on my ticket for convenience fee. This was taken on a ticket totaling 10, 733 rs at the end of the transaction. This equals 15% surcharge for booking on their site after they have already charged you normal booking fees included in the fare. I saw a previous complaint saying the same thing they were charged 1200 rs convenience fee so this is...

Mail written to mr. Deep kalra
Reference id:[[protected]]
Dear sir,

I feel sorry and pained to bring a very small issue to your notice. I am a very small customer of mmt and use mmt for my family travel purpose.

Recently i had taken a trip to delhi and had a cab booked through mmt. I had the worst experience of my life.

I had to spent 1 hr 15 mnts outside airport with no cab even...

I ram jaiswal choose MMT agency for the best trip and can enjoy my trip without any tention of getting the thing arranged and managing my trip but I felt it was the worst trip of my life as per personally I could have planned much better trip by myself .so i will write in points whatever I had issues with the trip :-

(1)- As from the first day when we landed in Bangkok there was no transfer arranged by you team as i have already...

Booked a hotel in jalandhar, cancelled it on same day. All transaction was online. 12 days over no refund. Contacted their executives 4 times. 4 times and 4 different reasons. Some said rupay card needs time to receive refund. Some said 7-12 days more, some said go to your bank. I went bank with arn and rrn number which the executive gave me. Bank said they can't check status by typing any reference or code number. My first bus cancellation...

Hello sir/madam,

We booked on 03/07/2019 ticket to srinagar for our holiday plans for date 30/08/2019.in first week of august home minister revoked article 370 which caused closure of srinagar and tourism. So we called up makemy trip and checked they said the airline refunds full amount till travel 23/8/19 as per govermnet advisory. So we talked with airline and they said if we cancel they will give few amount to the agent...

Made booking through make my trip. When reached hotel for check-in, authorities told that we are not allowed to check-in because it was mentioned that couples are not allowed but this statement was not reflected when the booking was done. Was asked to call make my trip and to shift the booking in another hotel.
Called the concerned authority. Refused to shift in first place, then, was asked to pay the extra amount. When asked for...

We had booked 3 rooms in a hotel of coorg... But on the day of our check in we found that all the routes to the hotel were heavily flooded... Before going there we had contacted the hotel to check the situation there... But we were mis lead by them...in the very morning were roaming here and there for a decent hotel... We tried to contact the customer care but no body received the calls... Please understand that it's a situation related to...

I have booked a room in makemytrip in oyo silverkey executive stays 38029 booking id was nh7p[protected] from 22nd aug 2019 to 23 aug 2019 from 12 pm to 11 am, but when i arrived over there on 22 aug 2019 @1pm the hotel receptionist told me that no rooms were booked in my name, and when i showed the booking details they told me that they dont know anything and i have not received any cancellation msg or mail yet. This is a serious issue...

I wanted to make bookings using makemytrip app and i have been offered mmt finance to use. I have used it once and it was helpful but it never showed up since then. It's been almost one month.

I have used mmt finance only once and i could never repay because it doesn't reflect though i paid small amount to check and secondly mmt finance option is missing on payment page to make further bookings. It has become extremely difficult...

I never tried traveling through bus but when i tried it turned out to be a disappoint for me. I had booked a trip from chennai to nagercoil through makemy trip india in srm transports at 18/08/19. Due to an emergency i had to cancel my booking before travel at the same day. Even though the bus transport service support accepted my plea and sent me refund amount details, makemytrip is now went offline and not even responding. They are having...

I have booked an MSRTC bus ticket from makemytrip.com. While Online booking and selecting the seat i was shown the front 2nd Row seat for seat# 33. But At the time of boarding i found that seat#33 is the last corner seat in the BUS. Same fraudulent case happened for seat#32 passenger as well. He was also shown the front 2nd Row seat for seat#32 at the time of booking but the seat was at last row. This is a clear cheating and fraud that these...

I planned a holiday from aug 21st to 26th to Vietnam, I booked my flight tickets through Makemytrip. The whole trip costed me around 1.5lakhs for 3 o[censored]s (me, my husband and my baby).
I had my flight from Hyderabad to Hanoi on aug 21st but due to visa issue I couldn’t board the flight.
I fixed the visa issue and rescheduled my flight the next day with makemytrip paying an amount of 57380 which is a top up amount over the...

He team,

I have opted for the mmt finance - capital float for booking my flight tickets on 7th jul 2019. During the payment option i have selected the monthly emi option for 12 months for the total purchase of inr 89673 for which the monthly emi was approx. Inr 7900. But post my purchase i have never received any intimation regarding my emi payments or the payment schedule for future emis.

During initial period...

I got amount of 200000 approved for make my trip travel finance and i used it for my tickets for international holiday and now i dont see that option anymore, i called makemytrip customer care they say it is not their product and i will have to see other modes to book tickets, i was able to see that travel finance option and amount and now i dont see it. I have been given so many numbers by makemytrip customer care and all the numbers are...

I had taken a round trip to vijayawada on 27th june. Return flight on 30th was cancelled, i was supposed to get a refund of 4173/- from mmt... Mmt customer care providers tell me that refund has been initiated from there side on july 2 nd and they have shared the reference number as well... But it's not reflecting in my account, i ve shared my bank statement with mmt, but still no response... Have enquired in the bank also... Please send...

Writing this complaint in middle of night at 2.20 am.
Checkin issue - hotel owner or servant denied for checkin as they cancelled the contract a month ago from current date 20-aug 2019.
I had raised the issue to make my trip agent named arjit and abhishek on hotline no. Of makemy trip, both of them and other agents from make my trip was just transferring the call in middle of the night at 1 am i explained the situation still...

This is to inform you that we have booked air tickets through Makemytrip as per booking ID - NN[protected] for our trip to Budapest as per the copy of ticket is enclosed. The tickets were booked on 24th November, 2018 but later due to some technical reasons we have cancelled the same on 17th April, 2019. Copy of ticket cancellation is enclosed for your perusal.

We thought that once the ticket is cancelled, the booking amount...