MakeMyTrip India Complaints & Reviews

I had requested for a quatotaion for my trip which she had provided later i could not get back due to work issues i was held up she called after 2 days i was travelling and later on i was not able to attend the call to which she has msg me that it's better to close the query than to cut the call is the agent wish that a customer should attend the call whenever they please. I have been making my booking thru makemytrip for the past 10 yrs...

I had a booking made on 20-4-19 and immediately found that the app had by default charged me for travel insurance of rs.249 which i had requested for refund and i was told that the refund was processed on 23-4-19 to the source paypal a/c and then to the actual source but nothing showed as refund for 3 months even after rigorous follow up with my bank and paypal besides mmt. Only after 3 months i got the refund-had i not followed up i would...

Hiii i had made a hotel booking of hotel le roi in the name of suryakant giri of 21 july 19 to 22 july 19. And on 20 th july i had called custmer care for an information if i could posponed dates or not and they had changed my booking dates without my information. Ie on 22 july19 to 23 july19. And on hotel on 21st i had to pay rs 2500 and stay for the day. And now mmt is asking me for invoice and saying that you are telling lie that you had...

I booked a room in pondicherry thru make my trip for 10th august and my check in time was 12 pm. When i reached the hotel at 12 pm, the staff at the hotel says they are not accepting online bookings anymore. When i contacted make my trip, they are asking me to walk-in to any nearby hotel and check for rooms availability. If i have to do this, then what is the point in booking a room in advance. Until i reached the hotel, i had no idea that...

I have mmt travel finance of rs.200000 through capital float.. It is appearing in my mobile app and whenever i am going on the final payment page their is no option to use this credit facility. I tried more than 10 times to contact make my trip customer care and when they hear why its not appearing there. And issue is not getting resolved. When i called capital float customer care they says everything is fine from our side you need to speak...

Hello, i had booked a flight ticket on make my trip app for 10th august 2019 from kolkata to bagdoga on 8th august 2019. Booking id: nf[protected]. The booking was confirmed. Price : rs.4323. Next day that is on 9th august 2019 i found an unauthorised booking details on my app. Booking id: nf[protected]. Name: ankush sahu. I immediately called make my trip customer care... Number :[protected].. Time: 12:18 pm. And i complained about...

I just booked a hotel in bhubaneshwar for 727rs. But accidentally i put the date for 25 august instead of 17 august. Now when i am trying to change my dates it is deducting the full amount as a penalty. Now other option for me is to cancel and rebook the hotel. It is the policy of makemytrip that no cancellation charges are there for booking but again they are not refunding any money. When i called to their helpline no customer support person...

I booked a bus from delhi to lucknow
The shree krishna travel agency had no bus going to lucknow but took my booking under false information that was shown on the make my trip official website. They did not refund my money and left me alone stranded at mori gate delhi at 11:30 p. M. With no ride and as a female i need not emphasis on the safety issue in delhi at such an odd hour.
This is fraud and if not resolved i'll be taking...

I had booked 2 rooms of a hotel in mysore on 29/07/2019 to 30/07/2019 hotel palace inn oyo property 10760. We reached hotel in evening at 9.00pm asking about our room keys the hotel staff said we haven't received any booking in your name, i showed him our confirmation mail, but he denied by saying we cannot do anything since we haven't received from mmt. I got stunned listening to this and called mmt customer care for help they said it's...

I booked ticket with makemytrip india for travelling from bangalore to pune. My pickup was at 7.35 pm on aug 8, 2019. I was waiting at my pick up point more thn 2.30 hrs. Meanwhile i called more than 10-12 times to travel agency for enquiry of bus but they told me to wait for bus. Around at 10 pm they told me about cancellation of my bus. I was going to attend the exam and i missed that because of makemytrip. Makemytrip and anand travel agency...

I have booked ticket from make my trip app the ammount are already deducted from my account but did not received any ticket for the same.
Pls help asap or refund the ammount.
The flight which i booked for was from chandigarh to goa for 28th august 2019.
This is the first time happening to me i have always booked ticket from this make my trip only its very disappointing
Ill be grateful if you can help me out...

Make my trip has given me a mmt travel finance of 200000inr through capital float. Whenever I booked my air tickets, travel finance option was visible.
And from 15days its not appearing in my booking page. i tried to contact make my trip customer care but they told me technically problem thats why we withdrawn the service. Already my cibil shows i take a 2lac loan from capital float, thats why others bank not provide me any travel...

I had booking in hotel in cochin hotel denied to give check in and make my trip tells give my 20 mins i will do something i was roming on road for 4 hrs
After 4 hrs i got room
Same problem happen again in allepey they also not giving check in i am not getting if they don't want to give check in why they are taking booking
In allepey also i didn't got check in hotel told to give extra money then they will give room i had...

I booked a ticket for my sister from coimbatore to chennai on the 16/07/19.
Through make my trip app. But after the payment the money got deducted from my debit card but ticket booking confirmation not happen... I e my ticket booking got failed. I called the makemytrip customer service to confirm the ticket status. But they told me that the ticket booking got failed and my money will get credit nin 3 working days.. Again i booked another...

I have never come across such a pathetic hotel in my life. First thing when i got the room i was shocked, i booked the hotel as per the images provided of the hotel on makemytrip, to my surprise the double saver room which they provided was entirely different from what they had shown in the photos, the worst was yet to come, when i switched on the AC, the AC also was not working, it was not cooling the room, i told the person i[censored] cant change...

Hi team,
I had a bad experience in this hotel i had to leave the hotel within 6hrs because there were no service provided no food no drinking water nothing was available... We were harassed by the hotel staffs. Kindly refund back my money. I had already raised a complaint but no response from makemytrip... Executives are not at all professional in makemytrip.
Find below the booking id
Nh[protected]
Pnr [protected]br...

I just made a booking from Varanasi to New delhi by air India.

I wanted to book the flight for 10th august but mistakenly it was booked for 10th september. So i instantly cancelled the booking.

I had paid Rs.1959/- for the booking but receiving a refund of Rs. 374/-.

Also, if the complete amount is not refundable then also you can deduct your nominal charges and refund the genuine amount. Infact...

To
Honorable Prime Minister 28/06/19
Union of India
New Delhi

Sub- Complaint against Hotel Golden Crest at Gangtok.

Honorable Prime Minister

Undersigned is a Person with disability and booked an executive room at Hotel Golden crest at Gangtok via Makemytrip(MMR) by paying the Pre decided fee as on 24/06/19.

When I arrived at its entrance, I was shocked to...

Hello,

This is a complaint against make my trip that is online hotel booking website. I have booked a hotel in lonavala for stay from 26 july to 28 july from makemytrip mobile application and my booking number was nh[protected]. Problem that was occurred was when we reached at the property on 26 july we came to know that property was badly damaged by the rain water and we were not able to check-in in this hotel/property....

I booked an airasia airlines ticket from new delhi to bangaluru through make my trip (Travel date 19 july 2019). The ticket was cancelled by make my trip and air asia without my consent or intimation. I had not received any mail, sms for cancellation either from make my trip or from air asia. The make my trip app showed that the ticket was confirmed. On contacting the customer care of make my trip, they did not provide any reason for cancellation...