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MakeMyTrip India Complaints & Reviews

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Last updated Apr 24, 2024
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MakeMyTrip India Website

MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 213

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S
Sukesh2019
from Delhi, Delhi
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delete my mmt account with mail id

Address:560077

Hi team,
I have accidentally created a new account with my email id while i already have an existing account with my phone number.
Please delete my account with mail i'd
Simply. [protected]@gmail.com is the mail id
Also, there are several complaints similar to mine and this can be easily solved by having a delete option in the application itself.
Please consider getting it updated accordingly.
Regards, br...
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S
sudhirdr9
from Naspur, Telangana
Apr 26, 2023
This thread was updated on Apr 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am unable to delete my account related to my mobile number 9849041616

Address:15-4-17,BALAJI HOSPITAL, SVN ROAD, 506002

Please delete my MMT account related to my mobile number [protected] and there's no delete option in your website. I have another MMT account with my email id which I want to use for my future work.. You have so much of account and this simple issue cannot be resolved by me is such a shame. Please delete my account related to [protected] and I will continue my account associated with [protected]@gmail.com. Giving a complaint to delete an account...
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A
Aseem Malhotra
from Noida, Uttar Pradesh
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package for honeymoon - turkey

This is in regard with my honeymoon package i have been trying to book since a long time now. My wife liked tripadvisor and unfortunately i was in favour of makemytrip. I was assigned a senior executive ms nehal. I dont know the full name.
She quoted me a 12 night turkey plan for rs 135, 000 for 2 people (I have the mail for the reference). After long discussions and late replies i made very few customizations in the itinerary and...
+1 photos
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U
from Delhi, Delhi
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mmt finance

Address:New Delhi, Delhi, 110058

I have got 2 lakh MMT Finance limit.
I have used it for a domestic trip once and paid back as well in three installments on time.
But now I am trying to book international flight but I can not see any MMT Finance option to book flight.
It is showing that I have 2 lakh limit but on payment portal there is no MMT finance option found.
I am very disappointed as I have planned my trip as per MMT finance limit I have...
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R
Rohang_30
from Mumbai, Maharashtra
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mental harassment/humiliation/stress

Address:Pune, Maharashtra, 411001

I booked my 2 days sray for 3 people through MMT for Hyderabad for 2 days stay from 15th July-17th July2019. I checked in on 15th in Hotl Baseera In and was surprised that they didnt have a room for 3 ppl so they gave me an additional bed near the bathroom which was still fine as we were tired.They said they will change the next day
We went out and finished our work on 16th July, 2019 and reached hotel at around 14:00and the door...
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A
Arjitb
from Delhi, Delhi
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unnecessarily penalising for mistake

Address:New Delhi, Delhi

I booked a hotel in wrong dates by mistake, realised it immediately and called the customer care. But they are denying refund. This is a penalty for a small.mistake that could have been rectified by the company in seconds.

I must get my money back, it is a significant sum of 3000. I am sure the company can help in this case but they are not deliberately. My PNR is 26972300...
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G
Ga123456
from Kolkata, West Bengal
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mmt double black

I registered the account with the mobile number as there was an option to register either with phone number or email ID. But later after registration and completion of few bookings of flights I tried adding on email ID but they are not accepting it and neither my spending section is updated and there is no support from the MMT team either. Even after connecting them for past 1 month for the same there is no solution....
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S
shobha chittapuram
from Gurgaon, Haryana
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amount deducted but ticket not booked and refund not received

I have been following up for refund since 12 the jul 2019 but i have not received proper response for the same till now.

I tried to book flight through flipcart-mmt on 12th jul, 2019 from hyderabad to delhi for 15th jul and my account got deducted for rs.5326 but that transaction was unsuccessful. I raised complaint at makemy trip and with icici bank they said amount will be reversed with in a week but not reversed till date....
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N
naveen biban
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

grievance for hotel booking id nh7p509326061390

Address:Make my trip india private limited, b-36 first floor, pusa road, new delhi, 110005, New Delhi, Delhi, 110037

My friend and i planned our weekend trip in outskirts of delhi on 27 july to 28 july on make my trip app. While searching on make my trip i applied filter of resort and swimming pool, got some options and checked amenity of swimming pool, i selected resort askok country resort, 30, rajokri road, kapashera new delhi, in which amenity of swimming pool was shown on mmt app. I booked ashok country resort and checking in said hotel on 27/07/19...
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C
Christina Greshom
from Hyderabad, Telangana
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makemytrip scam - spicejet airlines refund

I have made a family booking with two different trip id with "makemytrip"
1. Nf7111xxxxx9206 (With 2 adults & 1 child)
2. Nf7917xxxxx6032 (With 3 adults) with spice jet confirmation : qhvnqe.

After my tickets where confirmed. Someone called me and said that ticket did not get issued properly and we need to cancel the ticket and rebook. I have clearly asked to share my trip details and agent has shared me the...
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I had booked my flight from delhi to bangalore for 27th june, 2019 from makemytrip but for some reasons i had to rescheduled my flight from delhi to bangalore for 3rd july, 2019. For the purpose of rescheduling makemytrip had charged 7, 215 rupees.

After that i got to know that flight which i had booked earlier is being delayed for more than two hours due to which the airline i. E. Spicejet does not charge any amount for rescheduling...
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Address:D175, Sector 49, Gautam Buddh Nagar, Uttar Pradesh, 201302

I was booking a ticket from delhi to hyderabad through flipkart on makemytrip. Money got deducted but ticket didn't generated on date 16th and 17th two times. When i chat with the customer service, they told me to wait for 3 days so wait for that much time.. And after 3 days they didn't reply or try to contact.. So i again called them regarding this.. Then they told me to wait for 12 hr to 48 hr again. And after 48 hr also they are not refunding...
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A
asifteenage
from Ernakulam, Kerala
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mmt travel finance disappeared from app

Address:671121

Make my trip has given me a mmt travel finance of 2 lakhs through capital float.. Which i have utilised once for an amount of 22k and first emi which will be due in few days has been paid back in advance. Now when i trying to book something the payment option from capital float which was provided by mmt is missing from the payment option. Only apps home page shows the link to money floats home to pay back the amount. Where has it is not even...
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J
jigyansu2019
from Mumbai, Maharashtra
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mmt travel finance scam

Hello
They took documents and added 200000 travel finance. When i was going to book yesterday.. It was not showing at all to book.. When i called customer care.. They said they have going issues with capital float. So they stopped service.. So its really scam.. To people to book.. As its not showing at all.. Noone can say anything.. What a frustrating service.. Keep fix it as soon as possible....
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K
from Pune, Maharashtra
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mmt travel finance statement

I have opted for mmt travel financescheme,
I am not getting any detaied information about my usase only payment amount i am getting via msg. No coustmer contact details available for this issue.
I also try to contact third party through which they have initiated this finance scheme. They are also not reachable.
But this finance details mentioned in my cibli stating as person loan taken. Which is wrong. Monis in mmt...
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K
Krishna Murari Sinha
from Budhana, Uttar Pradesh
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non refund of thailand package booking ticket no. nl2206361551563

Address:Tower A,SP Infocity 243,Udyog Vihar, Phase 1, Gurgaon Haryana.PIN 122016, Gurgaon, Haryana

Sir,
I booked thailand tour package from mmt which was seduled from 6 feb 19 to
13 feb 19. For myself and my wife.
On 4 th feb 19 my wife became sick due to paralitik strock. I mail to mmt for
Cancellation of my booking on medical ground. Which was accepted by mmt and they mailed me regarding cancellation. And they told that 50 to 60 percent ammt will be refunded to me.
On 25.04.19 i mailed to mmt for...
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J
Jahnavi Gottimukkala
from Mumbai, Maharashtra
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delete act

Hi,

I am very annoyed by this mmt account as they have not provided user the delete account functionality.

I really want to get rid of this account asap with all its bookings if any. I have another account i use. Kindly delete this one.

Id-jahnavi[protected]@gmail.com

One request to mmt people - kindly give users the right to delete or discontinue their accounts or even delete records...
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D
dpakcemk
from Kolkata, West Bengal
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incorrect hotel booking

Address:Puri, Odisha

Hi team,

For my vacation in puri i booked hotel through make my trip. While booking hotel in mmyt it mentioned that hotel had ac and breakfast also included. However when we went for check-in hotel denied ac room and also mentioned that breakfast is not included.
We complained to mmyt before check-in however due to bad response from mmyt we had to do check-in in non-ac room. After that i had multiple (8-9) conversation...
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V
vbhalla
from Noida, Uttar Pradesh
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refund against jet cancellations

Address:New Delhi, Delhi

The big cheaters Make my trip is befooling the people who have incurred huge losses on account of booking through MMT and subsequent jet flights suspension. MMT chose to kept quiet and sit back instead of do something to refund their valuable customers hard earned money.. I urge upon people to discontinue use of MMT.
Make My trip do not make any extra efforts to get back the hard earned money of its customers. being in the travel industry,...
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K
Kalyan Pillai
from Songadh, Gujarat
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hotel paradise

Address:302 landmark insurance 3rd floor 21st century building ring road surat, 395002

Dear team,

I have booked hotel paradise oyo 41341. I have booked this hotel because in app hotel destiny was showing at saputara but actual distance from saputara is 90 km which time duration was about 2.45 hrs and on booking time it was showing 400 mt from saputara.

This is the reason we have not able to checking in paradise hotel kindly do the needful and arrange to refund for the same....
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