MakeMyTrip India Complaints & Reviews

I had booking thru MMT for spice jet. Spice jet cancelled the flight in dec, '14 and jan, '15. now since last 1 month i am calling/mailing. if you call no response and if you mail then also no reponse that too after i got confirmation that refund will be processed within 2 /3 days etc. really bad service...

I have cancelled my flight ticket booked from this site. At the time of cancellation, I received a message that, I will be refunded 6744 Rs. Even after one month of cancellation I haven't received that money. I have escalated the complaint to their managtement. Till date no response from them. I haven't received any response from them....

Dear Sir/ Madam, I have bought a flight ticket through your site on 05/02/2015. The ticket amount was deducted from my account but confirmation regarding the same was not given from your end. On 07/02/2015, I contacted your customer care service and they told that the amount will be refunded in three days. After waiting for 3 days, as the amount was not refunded, I once again called your customer care. Now, they have advised me...

Dear Sir, PNR:- A7SKFG / NN[protected]B2C-ON-Air International(make my trip reference no). Greetings from SpiceJet. This is with reference to your email regarding refund. Please note that passenger need to raise the issue with travel agent for refund claims. Assuring you of our best attention at all times. Thanks & Regards, Aditya Sharma, Senior Executive-Customer Experience, SpiceJet Ltd| Plot No.319,...

hi.i have cancelled a domestic flight ticket from imphal to bangalore on 30 january 2015, , through my fon due to some personal problems name kimneo haokip. and it says that i will get my refund money within 6 working days if i have done through internet but its already more than 10 days that i have not get my refund money . my booking ID;NF[protected]...

I have booked a round trip domestic flight of which o cancelled one sector directly with Air India as was advised by make my trip due to high call volume and some problem due to which the system did not allow me to manage my booking on the website. I got an email fromakw my trip the same day stating that they has been intimated by Air India about the same. I had also been told that I'll get my refund within 7-10 working days. On not getting...

"Memories Unlimited" Right Im gonna remember this for a long time. SO I contact the make my trip service Desk because they have rescheduled my flight incorrectly as below <See attatchment> The Customer Service Guy first tells me he cant help and transfers the call to another and then another and finally the call is disconnected by the third service agent.I send a Mail asking them for the same call and don't receive calls or mails...

Inspite of repeated calls and emails to Make My Trip, my request for Bill/Invoices at least for the air charges incurred during my vacation to Kashmir has been turned down. Without the bills, I'm unable submit the claims for LTA and losing thousands of rupees towards tax. My booking confirmation number with MMT is IN1403B6S089640. Please do the needful....

I have cancelled my bus ticket booked through makemytrip. But even after 2 months they are not refunding my money. They have closed my 2 complaints with their customer care without refunding my money. Ticket ref no - NU[protected] complaint no[protected]...

I was trying to book ticket from Riyadh, Saudi Arabia to Hyderabad, India during Bakrid time of Sept 15. I entered my Samba Credit card details. After entering the password i got a message from Makemytrip.com that booking is failed but my credit card is charged. This happened on 5-1-15. I contacted them for refund of money. They told me that they need 72 working hours then 48 hour and then 24 working hours. Now we are on 9-2-15 more than...

My Delhi to Chandigarh Spicejet flight was cancelled on 13th December 2014. Even though spicejet has refunded the money to MakeMyTrip, they still haven't refunded it to me. It is close to 2 months now. They owe me close to 2400 INR. They have even stopped responding to complaints now. I have attached a screenshot from spicejet.com displaying the amount due and other details of my journey....

It’s clearly mentioned if i cancel the booking before 18th Jan (2pm)… The cancellation fees is NIL

Its really pathetic after so many calls & confirmation by your team I have been charged the cancellation for no reason

I want my refund back…Please let me know the further steps…

I will not recommend anyone to use make my trip henceforth….Pathetic service
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Subject: : Reference ID:[[protected]] Step-2 Complaint Escalation Refund amount is not proper for cancelled tickets Reference ID:[[protected]] Step-1 Refund for cancelled tickets Hi, Go through our mail very carefully!! My Makemytrip Complaint ID :[protected]……. Now it is escalated to the Ref. ID No.[protected] My complaint is about my refund for Booking ID: NF[protected] This case is about when I did booking...

I am extremely disgusted with the kind of professionalism and customer care ethos makemytrip has shown. my complaint refernce number is 150205/023834.You have the worst team of customer care and none of your customer care executives ahve the decency to talk to customers.it's pathetic. i booked a ticket on 5th of februaury 6E184 for 4754 rupees at 8.oo am.i got a confirmation mail from make my trip at 8:30 am stating my booking ID. the booking...

I have Booked Flight from Lucknow to Delhi and have cancelled they have told they refund the amount but was partially refunded and committed refund was very high trying to reach makemytrip their IVR is very bad one persons picks the call and put on hold can check call records
I need complete refund and they are not responding


Makmytrip Booking ID: NF[protected]
Case ID for Refund. :[protected] ..Amount...

I booked a ticket from Mumbai to Nagpur and back for 6th Feb (both Air India) through Make My Trip. (Mr booking reference no is NF[protected].) Then I rescheduled it to 5th Feb (Jet & Air India). I received confirmation on date change but did not receive the e-ticket. I called both airlines as well as make my trip and got feedback that both my tickets were not booked. I have registered complaint for the same. on 5th morning 8.30 I...

Dear Sir /Mdm. I booked ticket through Make My Trip Booking ID:NN[protected] Dubai to Patna return. I tried to cancel my booking online but not possible to cancel online. Then I Sent mail to Make My Trip on 19th Jan, 2015 and I received Ref. for that mail REF. ID:[protected]. But They didn't cancel my booking. I send reminder to them but no answer from them. I called many times their Dubai Office but call was hold for more then 30...

[protected] I had booked a ticket on Makemytrip website from MAA-SIN on . I had been intimated that i will be getting my e-ticket in 4 hrs. [protected] I did not get my e-ticket till next day morning and i called up the customer care. After waiting for about 47 minutes i was informed that i will be getting my e-ticket in 6 hours and the delay was because my payment was stuck up somewhere. I sent my bank statement immediately and waited for...

My flight was cancelled on Spice jet on Dec 17 2014 as it became non-operational the same day. I cancelled my booking online via Make my trip on Dec 19 2014. The Refund is still pending to be received. I have called Make my Trip people many times and every time they would say that they will call back in 2-4 working days, but the call never came back. They are saying that the amount will be credited shortly, but till when we don't know. Apart...

BOOKING REFERENCE NO.: NN[protected] I have made a booking through makemytrip for Indore-Hanoi -Ho Ching Ming - Indore and got my eticket as well. But in my ticket bkk to han sector didn't get confirmed. Since 3 days, I raised this issue thrice with mmt customer care, and was always assured that nothing to worry, its all confirmed. (U can check the call history). But i was still not satisfied with the reply so called jet customer centre...