MakeMyTrip India Complaints & Reviews

This complaint is with regards to the incomplete commitment made by MakeMyTrip for Day 6 of the tour plan that I have purchased. Though there were many issues in the trip of which I have informed MakeMyTrip in separate email (email sent to Hitesh Khatwani), this mail is to bring to your notice about our Day 6 experience. On 26th Feb 2015, my wife and I were ready after breakfast for Patan as it was promised in our itenary. We waited for...

Dear Sir,

I have booked a ticket from MMT (Booking ID : NN[protected] on January 31st 2015 from Indore to Hanoi and back Indore on 24th February 2015.

Primarily, They have booked me an unconfirmed ticket in which Bangkok to Hanoi Sector was not booked and when I called directly to Jet Customer Care Executive, I was shocked to hear that we would not be able to travel from Bangkok to Hanoi if the Ticket of...

I have booked a ticket from Bangalore to jabalpur via mumbai through Make my trip site. The flight from Bangalore to Mumbai was cancelled by Spice jet and the flight from mumbai to jabalpur was delayed so i cancelled the tickets at spice jet counter at mumbai airport. The money for both the flights was refunded by Spice jet airlines to make my trip but the amount which is refunded to me is only for the first flight and that to not the complete...

#I made a booking on 24th Dec 2014 from Mumbai to Chennai which was cancelled by myself due to No Show. #Customer care informed to me that i willl get the refund with in 7 working days for No Show. #After the cancellation in the make my trip page it was showing that due to No Show your money of Rs.1854 will be processed with in 7 working days. #It's almost 70 days now.I spoke with the customer care for almost 10 times they were not...

Hello, i was booking flight ticket from 15-Feb-2015 from makemytrip website in evening around 8.30 pm for indore to dehli. but transaction fail. and money debited from my account. then after 5 min i'll try to contact 24X7 Customer Support service. but no body reply. then next i got sms from makemytrip, "MakeMyTrip Booking ID NF[protected] money will be refund with in 2 days". then after two days i filled "Service Requests" then i got mail...

I had made an online ticket booking for two travels as follows - 1) My wife and daughter's travel for 9th to 14th Feb 2) My travel for 7th to 14th Feb The order of booking was as provided above. During my booking the portal showed a prepopulated passenger name; this was not editable. I tried refreshing the page and processed the booking once more yet the details were not editable. As a registered user of the portal I had some pre-loaded...

Booking No : IN1404B7S082882 Processing Date : 30/04/14 12:31 PM Complaint No :[protected] Date : 02/02/2015 12.19 PM ________________________________________________________________________________...⇄ THIS IS AN EMAIL SEND TO MAKE MY TRIP. Dear Sir/ Madam, This is to confirm that the 100% payment yesterday[protected] has been made towards the package as below:- Return economy class international airfare...

I booked my ticket for travelling from bangalore to chandigarh on 15 Jan, 2015 and for travelling chandigarh to bangalore on 28 Jan, 2015. My booking id is NF[protected]. Due to some reason flight was non operational from delhi to chandigarh. As per makemytrip instructions I cancelled the ticket on 30 jan, 2015 and I was told that I will get my refund within 7 days. I kept waiting for 7 days and after 7 days when I called them they told...

MakeMyTrip.com - Non refund after flight cancellation I Anuradha Saupin had booked a Jet Airways flight 9W 2658 through your agency from Chandigarh to Dehi on the 16th of February 2015, which was cancelled by them. MakeMyTrip Booking ID is - NF[protected] Your website DOES NOT have an operational button which customers can access to register their complaint nor do the telephone nos.on your website provide customer service. This must...

I Anuradha Saupin had booked a Jet Airways flight 9W 2658 through your agency from Chandigarh to Dehi on the 16th of February 2015, which was cancelled by them. MakeMyTrip Booking ID is - NF[protected] Your website DOES NOT have an operational button which customers can access to register their complaint nor do the telephone nos.on your website provide customer service. This must be my 3rd complaint filed..no response yet. Do hope...

Its been a month now that I booked a ticket from Nagpur to Pune on 7th Feb 2015 and my ticket was not booked but the amount was deducted. The Refund Tracker is as it is for nearly 15 days now. You people mention that it will be processed in 1 working day. My You people mention that it will be processed in 1 working day. My MakeMyTrip BookingID: NF[protected] Please take a note of this otherwise I will have to go to the Consumer court....

Sir, I name is Anshul Gupta & I made Hotel booking on 15.01.2015 through Makemytrip.com. The booking ID generated was IN1501B7S076861. On that very date itself, I requested to cancel my booking and also got the verbal confirmation that my booking got cancelled. On that date MMT executive told me that refund will be made within next 4-5 working days. I am pursuing from that very date and till date I have recd. nothing from MMT...

Dear Sir, I have been cheated and harassed by Make my trip. The detail of the complaint is as follows DATED: 09/12/2014 I had booked a ticket for a round trip from Delhi to Bangalore under the booking ID: NF[protected] dated for 19th Dec 2014. I received an update that the Spice Jet flight from Delhi to Bangalore I received an update from Make My Trip on 9th December 2014 that my flight is cancelled as it is non-operational. I called...

I had booked to and fro ticket from Delhi - Raipur - Delhi. Without telling me suddenly Make my trip cancelled my return journey from Raipur to Delhi. I had to travel on 24th and 23rd evening when i was about to take printout of the ticket, i came to know that they cancelled my ticket. I booked ticket for 7000/- on 23rd Dec. From then Make my trip is making me fool and not refunding the money for the ticket they cancelled not the extra amount...

I have had the worst experience with MakeMyTrip. Their system failed on me when I was trying to book tickets but they went ahead to deduct money from me. It has been 5 weeks but they are not refunding the money despite me calling and writing in so many times. I highly encourage everyone to stop using their portal not only for booking travel packages, but also for any kinds of domestic or international flights.They are robbers and espouse...

Hi, I tried booking ticket (Booking ID :IN1501B7S301410) the amount of Rs 30520 deducted from my debit card on 11/02/2015 but still not it has not been refunded back.. So many complaints.. so many calls.. customer care is absolutely pathetic where i will not be able to connect to any representative even if i wait for 30 minutes.. absolutely... worst service......

Dear Makemytrip,

There is no other way to express my displeasure at the service (pathetic without any credibility) which I have recieved. Inspite of my repeated follow-ups, I have not got a proper update on exactly when I will get my refund for a flight that was cancelled by Spicejet, the esteem flight operator with best refund policy in the world, so much that they don't like giving my money back. It would have been...

DEAR SIR, PLEASE REFER OUR ID IN1410B4S012778. FROM 22/11/2014 YOU ARE MAKING ME FOOL BY SENDING USELESS E-MAILS THAT YOU HAD REFUNDED RS. 6000/- IN MY HDFC ACCOUNT VIDE RRN/UTR no.[protected], BUT IT HAS NOT CREDITED IN MY ACCOUNT TILL DATE. BESIDE SENDING MY ACCOUNT STATEMENT TO YOU MANY TIME FROM DATE 5/9/2014 TO 26/12/2014. NOW LAST TIME I AM SENDING YOU STATEMENTS FROM DATE 5/9/2014 TO 26/12/2014. IF BY 30/12/2014 THE FUNDS ARE...

I booked my airline tickets from make my trip and due to change in timing from airline side i cancelled that tickets on 5 feb. After notifying this this to make my trip they said that full money i.e rs 8966 will be refunded back within 6 days.I waited for 6 working days but money was not refunded.After again calling they said money will be refunded back till18 feb. Meanwhile I called their customer care many times to enquire about the money.Online...

My friend and I booked a flight to is resolved at the earliest both with Make my Trip and SpiceJet and that you are able to refund our full amount of Rs. 27, 406. Our booking ID is NF[protected]. SpiceJet has mentioned to me that they had already sent a refund of Rs. 8272 on February 2, 2015 to Make My Trip for a single-way journey. They also mentioned said that they have not mentioned any amount of Rs. 7192 (which is the amount that...